IT賦能專案集群贊助委員會有效治理的必要知識

Abstract

IT賦能專案集群旨在幫助公司高效地將IT資產融入業務策略，從而創造競爭優勢和策略差異化，其贊助委員會的有效治理對IT賦能專案集群的成功至關重要。IT賦能專案集群贊助委員會對專案集群的治理包含兩個治理的維度，分別為專案集群治理和IT治理，明確的治理決策內涵將使專案集群贊助委員會所採取的決策行動更加有效。除此之外，有效治理的關鍵面向為獲取必要的知識。因此，本研究以質性訪談首先識別兩項治理維度所需執行的決策內涵，並進一步探索專案集群治理與IT治理各別相對應的知識。基於質性訪談研究結果，本研究識別出IT賦能專案集群治理的決策內涵，以及三種類型的必要知識，包含（1）用於專案集群決策的業務應用知識，（2）用於IT決策的IT知識，以及（3）同時用於這兩類決策的整合性IT-業務知識。通過識別IT賦能專案集群委員會的決策內涵與相對應的知識，將有助於提升決策有效性，進而提升專案集群的績效。本研究通過聚焦於IT賦能專案集群贊助委員所需的決策和知識，協助其提升決策效率，在學術及實務上皆針對IT賦能專案集群委員會的治理提出新的見解。

IT-enabled programs aim to help companies efficiently integrate IT assets into business strategies, creating competitive advantages and strategic differentiation. Effective governance by the IT-enabled program sponsoring group is crucial to the success of these programs. The governance of IT-enabled programs by the sponsoring group involves two components: program governance and IT governance. Clear governance decision-making content will make the decisions and actions taken by the program sponsoring group more effective. Moreover, acquiring the necessary knowledge is a key aspect of effective governance. This study uses qualitative interviews to first identify the decision-making content required for the two governance components and further explores the corresponding knowledge for program governance and IT governance. Based on the results of the qualitative interviews, this study identifies the decision items for the governance of IT-enabled programs and three types of essential knowledge: (1) business knowledge for program decisions, (2) IT knowledge for IT decisions, and (3) integrated IT-business knowledge for both types of decisions. By identifying the governance decision items and corresponding knowledge of the IT-enabled program sponsoring group, this will help enhance decision-making effectiveness, thereby improving program performance. This study, by focusing on the governance decisions and knowledge required by the IT-enabled program sponsoring group, aims to enhance decision-making efficiency and provide new insights into the governance of IT-enabled program sponsoring groups from both academic and practical perspectives.