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標題: | 臺灣立法院與英國下議院資訊公開的資訊品質與影響因素 The Quality and Determinants of Information Disclosure in the Legislative Yuan of Taiwan and the House of Commons of the UK |
作者: | 劉世鏗 Sai-Hang Lau |
指導教授: | 洪美仁 Mei-Jen Hung |
關鍵字: | 資訊公開,資訊品質,開放國會,影響因素,議會文件, Open government information,Information Quality,Open Parliament,Determinants,Legislative Documents, |
出版年 : | 2023 |
學位: | 碩士 |
摘要: | 資訊品質是政府資訊公開的重要一環,過去臺灣政府雖在政府資訊公開的成果斐然,但如Arcelus(2012)指出政府在公開資訊時,可能只會遵從法定的最低標準,讓民眾得以利用公開資訊來監督政府。立法院作為代議士的議政殿堂,在各機關中享有特殊地位,更需注重資訊品質。英國作為民主國家的先驅,議會公開資訊的歷史可追溯到1911年,而在近代,亦在2000年開始施行《資訊自由法》以規管政府的公開資訊。另外英國在各資訊公開的排名中亦名列前茅。因此本研究選定臺灣與英國作為比較對象,以此來了解立法院與英國下議院在資訊公開上的優劣之處,以期能互相借鏡。
本研究透過研究立法院與英國下議院的公開資訊,旨在回應兩個研究問題,分別為「議會的資訊公開的品質如何被評量?臺灣與英國議會的公開資訊品質如何?」及「什麼因素會影響政府資訊之品質?臺灣與英國議會公開資訊品質的影響因素為何?」。 為了回應這兩個問題,本研究首先透過文獻回顧,探索過去學者資訊品質的定義,與對政府資訊公開質素與其影響因素的研究成果。之後本研究以Wang & Stong (1996) 及 Solar et al. (2012),分別作為資訊品質與影響因素的框架,並結合其他學者的研究發現,經過操作化後整理出本研究所採用的框架。再以個案研究法及深度訪談法探索兩國實務上資訊公開之情況。 在研究發現上,本研究共有六個主要發現,分別為:一)立法院委員會會務報告製作人力不足,不設模板並以列表為主,英國設置模板並以分析為主、二)立法院的資訊大多沒有明確標題,英國的資訊大多能以標題概括內容、三)立法院的資訊大多不能被搜尋引擎所搜尋,英國的資訊大部分能被搜尋、四)臺灣公務員不敢作資訊加值,英國在資訊加值上設有制度、五)處理資訊公開人員缺乏訓練,及六)立法院資訊發布時間較英國下議院為慢。 至於在政策建議上,本研究分別對上述發現提供六個建議,分別為:一)重新思考委員會會務報告定位、二)修改目前資訊的標題,讓標題能概括文件的內容、三)確保立法院資訊能夠被搜尋引擎所搜尋、四)評估是否需要根據使用者需求,改變委員會報告純粹紀錄的格式為彙整並總結委員會討論之理據及決定、五)根據使用者需求擬定訓練計畫,及六)精簡文件發布前之的簽核流程,加強利用自動化系統。 Information quality is an important aspect of open government information, and yet amidst the outstanding achievements of the Taiwan government in this field, many scholars suggest government officials would only comply with the lowest possible legal standard in publishing their information. According to Arcelus(2012), some civil servants may only comply with the legal standard on information quality. As a place to host debates on national policies, the Legislative Yuan of Taiwan should especially be scrutinized for its information quality. On the other hand, the history of open government information in the UK Parliament could be traced back to 1911, and the modern achievements of the UK shine in its history. For example, the Freedom of Information Act has been implemented since 2000, the UK also ranks at the forefront of prominent rankings of open government information. Therefore, this study selected the UK as a comparison to Taiwan to better understand the respective situation of both countries. By studying the open government information of the Legislative Yuan of Taiwan and the House of Commons of the UK, the researcher aims to answer two sets of research questions: (1) How could information quality be assessed? What is the quality of information for the Legislative Yuan and the House of Commons? and (2) What are the determinants of information quality of open government information? What are the determinants in the case of the Legislative Yuan and the House of Commons? To answer these questions, this study begins with a literature review that discusses the scholarly definitions of information quality, and the academic findings in the determinants of open government information are explored. It then utilized the framework from Wang & Strong (1996) and Solar et al. (2012) as the backbone for further analysis. A case study and in-depth interviews are then conducted to explore the insight from practitioners. In terms of research findings, this study summarized six major findings. They are (1) the production of committee reports of Taiwan suffered from understaffing and no template is designed for the report; reports in the UK are analysis-oriented with a predetermined template, (2) there is a lack of concise titles that can accompany the information given by the Legislative Yuan, while the information from the House of Commons usually has an informative title that summarizes the content, (3) most information in the Legislative Yuan cannot be found by search engines, which stands in striking contrast with the House of Commons, (4) Taiwan’s officials are conservative about value-adding of open government information, while the UK civil servants work with an established mechanism, (5) no training plans for staff specializing in open government information are available in Taiwan, and (6) it takes the Legislative Yuan longer than the House of Commons to publish information. In terms of policy advice, this study proposes six recommendations accordingly: (1) the Legislative Yuan is suggested to reorient the role of the committee report, (2) it is encouraged to revamp the current title of information to conclude the content, (3) the government should ensure the information of the Legislative Yuan could be searched by the search engine, (4) an assessment of the necessity to change the committee reports of the Legislative Yuan from recording basis to analysis basis based on the user’s need is required, (5) it is suggested to draft training plans for staff on open government information according to the needs of the user, and (6) the government should streamline the verification process and rely more on an automated system. |
URI: | http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/86969 |
DOI: | 10.6342/NTU202300049 |
全文授權: | 同意授權(全球公開) |
顯示於系所單位: | 公共事務研究所 |
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