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  1. NTU Theses and Dissertations Repository
  2. 管理學院
  3. 管理學院企業管理專班(Global MBA)
請用此 Handle URI 來引用此文件: http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/55880
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DC 欄位值語言
dc.contributor.advisor黃俊堯(Chun-yao, Huang)
dc.contributor.authorRoberto Ivan Luzcando Cuanen
dc.contributor.author呂亦凡zh_TW
dc.date.accessioned2021-06-16T05:10:02Z-
dc.date.available2014-08-25
dc.date.copyright2014-08-25
dc.date.issued2014
dc.date.submitted2014-08-19
dc.identifier.citation• https://www.industry-incentive.taipei.gov.tw/eng_Page_projintro.aspx
• http://psychology.jrank.org/pages/467/Paired-Associate-Learning.html
• http://www.foreignlanguageexpertise.com/about.html
• http://www.euromonitor.com/taiwan/country-factfile
• http://win.dgbas.gov.tw/dgbas04/bc2/ics100F/General/TT32.pdf
• http://www.thinkwithgoogle.com/articles/the-power-of-gen-c-connecting-with-your-best-customers.html#?q=online%20engagement
• http://focustaiwan.tw/news/aeco/201405170004.aspx
• https://www.zondle.com/publicPages/theScienceBehind.aspx
• http://www.prnewswire.com/news-releases/coupon-facts-report-reveals-evolving-media-mix-and-marketing-strategies-247066481.html
• http://www.savings.com/blog/post/infographic-the-coupon-industry.html
• http://www.ipeen.com.tw/coupon/
• http://www.euromonitor.com/taiwan/country-factfile
• http://www.mycoupon.com.tw
• http://www.emarketer.com/Article/In-App-Purchases-Take-Over-App-Revenues/1010491
• http://www.appn2o.com/conversion-rate-mobile-apps/
• http://search.proz.com/employers/rates
• http://en.wikipedia.org/wiki/Spacing_effect
• http://en.wikipedia.org/wiki/Spaced_repetition#Software
• http://en.wikipedia.org/wiki/Hermann_Ebbinghaus
• http://psychclassics.yorku.ca/Ebbinghaus/wozniak.htm
• http://focustaiwan.tw/search/201405170004.aspx?q=google
• http://www.thinkwithgoogle.com/infographics/flipping-from-exposure-to-engagement.html
• http://www.qr2coupon.net/en/products
• https://www.facebook.com/note.php?note_id=10150675727637217
• http://www.emarketer.com/Article/In-App-Purchases-Take-Over-App-Revenues/1010491
• http://www.appn2o.com/conversion-rate-mobile-apps/
• http://www.commonsenseadvisory.com/Portals/0/downloads/120531_QT_Top_100_LSPs.pdf
• http://analystreport.weebly.com/business-review.html
• http://www.tradingeconomics.com/taiwan/indicators
• http://www.slideshare.net/digitaljungle/taiwanese-social-media-and-internet-fast-facts
• http://eng.stat.gov.tw/ct.asp?xItem=35547&ctNode=1624&mp=5
• http://nutritionwonderland.com/2009/07/understanding-our-bodies-dopamine-rewards/
• https://developer.apple.com/programs/ios/
• https://support.google.com/googleplay/android-developer/answer/112622?hl=en
• http://eng.stat.gov.tw/public/data/dgbas03/bs2/yearbook_eng/y109.pdf
• http://epp.eurostat.ec.europa.eu/statistics_explained/index.php/Small_and_medium-sized_enterprises
• http://www.census.gov/econ/susb/historical_data.html

• NCH Marketing Services, Inc.: “Coupon Facts Report 2013”, February 2014
• Experian Simmons: “12-month Market Study”, Summer 2013.
• Juniper Research: “Coupon Mobile Coupons Strategies, Opportunities & Forecasts 2012-2017”
• Charles Duhigg: “The Power of Habit”, 2012 Edition
• Google: “The Power of Gen C: connecting with your best customers” article, January 2014
• Google: “The Engagement Project- Flipping the funnel: from exposure to engagement”, August 2013
• Market Intelligence & Consulting Institute: “Taiwan Market Survey”, June 2011 to October 2011
• Directorate General of Budget, Accounting and Statistic of Taiwan: “Business Digitalization of Enterprises of all industries by Subsector Report”, Year 2011.
• Department of Investment Services, Ministry of Economic Affairs: “Taiwan - Your ideal partner in Asia”, March 2013
• Digital Content Industry Promotion Office, Ministry of Economic Affairs of Taiwan: “Investment Opportunities in the Digital Content Industry in Taiwan”, May 2013
• Taiwan Network Information Center: Wireless Internet Usage in Taiwan Summary Report of the July 2012 Survey
• PricewaterhouseCoopers Taiwan (PwC Taiwan): “Introduction to Taiwan Tax Rules” – Taiwan Pocket Tax Book 2011
dc.identifier.urihttp://tdr.lib.ntu.edu.tw/jspui/handle/123456789/55880-
dc.description.abstractIn the last decade many online educational tools have appeared in the market, most of them offering educational experiences that focus on the convenience of learning with interactive videos, voice recordings with dialogues etc. However, regardless of the content that these learning products offer, they all ignore one thing: the way a learner’s brain works regarding the importance of rewards and how they influence learning. This is where Words into Action steps in to provide a solution that considers the value of users by providing a learning experience that integrates scientifically proven learning tools with an amazing reward system.
Words into Action also considers the value of it’s partner companies, so it also serves as a digital plaza where companies can engage potential customers and at the same promote their brands, products and services without disturbing the user’s learning experience. Instead of companies interacting with the users through annoying ads, users in Words into Action interact with the brands themselves, they do it voluntarily and get rewarded by doing so.
en
dc.description.provenanceMade available in DSpace on 2021-06-16T05:10:02Z (GMT). No. of bitstreams: 1
ntu-103-R01749032-1.pdf: 10384498 bytes, checksum: 32e615bb22b19512efca00c4fa099994 (MD5)
Previous issue date: 2014
en
dc.description.tableofcontentsTable of Contents
口試委員會審定書 i
Table of contents ii
List of charts vi
List of figures vii
List of tables ix
1. Executive Summary 1
1.1 Objectives 2
1.2 Mission 3
1.3 Products and Services 4
1.4 Keys to Success 5
1.5 Business Model 6
1.6 Highlights 7

2. Company summary 8
2.1 Company Ownership 8
2.2 Start-up Summary 9

3. Products and Services 14
3.1 Creating Value 14
3.1.1 Value for Users 14
3.1.2 Value for Companies 15
3.2 Introduction to WIA Reward System 16
3.3 WIA Reward System 17
3.3.1. Four ways to get rewarded 17
3.3.2 Obtainable Rewards 18
3.3.3 Using Stickers and Obtaining Digital Coupons 20
3.3.3.1 Deals Section 20
3.3.3.2 Random Reward Selection Games 22
3.4 WIA Learning System 26
3.4.1 Learning Mode 26
3.4.1.1 The Flashcards 28
3.4.1.2 “Mnemonics” 29
3.4.2 Practice Mode 31
3.4.2.1 Practice types 32
3.4.2.2 Memorizing process within Practice Mode 36
3.4.3 Duels 39
3.4.4 Participation in the WIA Community 40
3.5 WIA for Companies 42
3.5.1 Comprehensive Marketing Support 44
3.5.2 Digital Mobile Coupon System (DMCS) 45
3.5.3 WIA’s Company Profile Dashboard 51
3.5.4 Brand and Product Promotion through Direct Challenges & other company interactions 54
3.5.5 Partner Program 56
3.5.6 Customer Support 56
3.6 Technology 57
3.7 Competitive Comparison 58

4. Market Analysis 59
4.1 Industry Analysis 59
4.1.1 Economic Stats of Taiwan 59
4.1.2 Digital Content Industry 60
4.1.3 E-Learning & Mobile Apps Industries 61
4.1.4 E-commerce Industry 61
4.1.4.1 Mobile payments 62
4.1.5 About the Coupon Industry 63
4.1.6 Other important facts about Taiwan 65
4.1.7 Porter’s 5 Forces Analysis 66
4.2 Market Segmentation 69
4.3 Competitor Analysis 72
4.3.1 What makes WIA different from other coupon providers? 75
4.4 Competitive Advantage and Comparative Evaluation 79

5. Strategy and Implementation 80
5.1 Position Strategy 80
5.2 Product and Service Strategy 82
5.2.1 For Companies 82
5.2.2 For users 82
5.3 Pricing Strategy 84
5.3.1 Subscriptions to WIA Digital Mobile Coupon System 84
5.3.2 Subscriptions to WIA Services Platform 85
5.3.3 Fraction of the value of the redeemed coupon 87
5.3.4 In-app sales for Virtual Store items 87
5.4 Distribution Channels 88
5.5 Sales & Marketing Strategy 88
5.6 Sales Forecast 90
5.6.1 Sales forecast for the first year 90
5.6.2 Sales Forecast for the following 5 years 93

6. Management Summary 96
6.1 Management Team 96
6.2 Ownership 98
6.3 Personnel Plan 99

7. Financial Plan 101
7.1 Taiwan Government Subsidy 101
7.2 General Assumptions 102
7.3 Break-even Analysis 103
7.4 Projected Profit and Loss 104
7.5 Projected Cash Flow 107
7.6 Projected Balance Sheet 109

8. References 110
8.1 Reports, Surveys & Studies references 110
8.2 Website references 111

9. Appendix 114
Item 1: Taipei Municipal Self-Government Ordinance for Industrial Development 114
Item 2: Regulations of Subsidies & Incentives for Taipei Industry 119
Item 3: Pair Associated Learning 124
Item 4: Milestones for the future -Translation services 126
List of Charts
Chart 1-1 Highlights (by thousands) 7
Chart 2-1 Start-up Funding (by thousands) 9
Chart 2-2 Estimated Business Start-up Expenses 11
Chart 2-3 Funding Sources (by thousands) 13
Chart 4-1 Readiness and willingness to use online mobile payment methods in Taiwan in 2012 62
Chart 4-2 Breakdown of Coupon Categories 63
Chart 5-1 Forecasted Revenues for the first year 90
Chart 5-2 Total Forecasted Sales for the next 5 years 93
Chart 6-1 Ownership Distribution 98
Chart 7-1 Break-even Analysis (by thousands) 103
Chart 7-2 Gross Margin for the following 5 years 104
Chart 7-3 Net Profit for the following 5 years 105
Chart 7-4 Cash Flow for the following 5 years 107
List of Figures
Figure 1-1 Words into Action Platform 4
Figure 3-1 Words into Action Concept 14
Figure 3-2 Four ways to get rewarded 17
Figure 3-3 Obtainable Rewards 18
Figure 3-4 Obtaining Digital Coupons with Stickers 20
Figure 3-5 Screenshots of Deals Section 21
Figure 3-6 Probability of getting a reward 22
Figure 3-7 Disguised Survey Sample 24
Figure 3-8 Scratch & Win Game 24
Figure 3-9 Spin the Wheel 25
Figure 3-10 Learning Mode 26
Figure 3-11 Screenshots of the Learning Experience 27
Figure 3-12 Three Sided Flashcard 28
Figure 3-13 Three Sided Flashcard appearance 28
Figure 3-14 Flashcard without a Mnemonic 29
Figure 3-15 Flashcard with a Mnemonic created by someone else 30
Figure 3-16 Flashcard with a Mnemonic created by John 30
Figure 3-17 Practice basic interface 32
Figure 3-18 Select the correct answer (4 options) 32
Figure 3-19 Select the correct answer (6 options) 33
Figure 3-20 Select the correct answer (inversed 4 options) 33
Figure 3-21 Match the word with the correct image. 33
Figure 3-22 Select the word that you hear 34
Figure 3-23 Drag the words to form a sentence 34
Figure 3-24 Word match (6 options) 34
Figure 3-25 Graphic deletion 35
Figure 3-26 Build the words (applies to western languages only) 35
Figure 3-27 Leitner System 36
Figure 3-28 Scheduled Repetitions & Reminders 37
Figure 3-29 WIA helping companies reach their goals 42
Figure 3-30 Branded Learning Content Samples 55
Figure 4-1 Porter’s Five Forces Analysis 66
Figure 4-2 Brand Exposure vs. Brand Engagement 75
Figure 4-3 SWOT Analysis 79
Figure 5-1 Three-year milestones for WIA 94
Figure 9-1 Stimulus and Response 124
Figure 9-2 Learning Stimulus and Response in both ways 125
Figure 9-3 Relationship of 2 different items as a unit 125
List of Tables
Table 1-1 Words into Action Business Model 6
Table 1-2 Highlights 7
Table 2-1 Start-up Funding 10
Table 2-2 Estimated Business Start-up Monthly Expenses 11
Table 2-3 Estimated Business Start-up One-time Costs 12
Table 2-4 Total Estimated Business Start-up Costs 12
Table 2-5 Funding Sources (by thousands) 13
Table 4-1 Economic statistics of Taiwan 59
Table 4-2 Taiwan's Digital Content Industrial Output Value in US$ in 2012 60
Table 4-3 Breakdown of Coupon Categories 64
Table 4-4 Internet user growth in Taiwan 65
Table 4-5 Competitor Online Statistics 73
Table 4-6 Competitor Analysis by features 74
Table 5-1 Company Subscriptions to WIA Digital Mobile Coupon System 84
Table 5-2 Pricing Plans for WIA Services Platform 85
Table 5-3 WIA Services Price Description 85
Table 5-4 Company Profile Add-ons Services Price Description 86
Table 5-5 Brand Engagement Services Price Description 86
Table 5-6 Disguised Surveys Services Price Description 86
Table 5-7 Scratch & Win Coupon Services Price Description 87
Table 5-8 Virtual Store items for In-App Sales 88
Table 5-9 Total Forecasted revenues for WIA Platform 90
Table 5-10 Forecasted Revenues from Subscriptions to WIA Digital Mobile Coupon System 91
Table 5-11 Forecasted Revenues from Subscriptions to WIA Services Platform 91
Table 5-12 Forecasted Coupon Claims 91
Table 5-13 Forecasted Revenues from the value of redeemed coupons 92
Table 5-14 Forecasted revenues from In-App Sales 92
Table 5-15 SMEs numbers by selected industries of expected potential markets 94
Table 6-1 Personnel Monthly Salary 99
Table 6-2 Personnel Plan Salary over the years 99
Table 6-3 Payroll taxes over the years 100
Table 7-1 Government Subsidy and Loan description 101
Table 7-2 General Assumptions for the next 5 years 102
Table 7-3 Break-even Analysis (by thousands) 103
Table 7-4 Gross Margin for the following 5 years 104
Table 7-5 Net Profit for the following 5 years 105
Table 7-6 Pro Forma Profit & Loss 106
Table 7-7 Cash Flow for the following 5 years 107
Table 7-8 Pro Forma Cash Flow for the next 5 years 108
Table 7-9 Pro Forma Balance Sheet for the next 5 years 109
Table 9-1 Taipei Municipal Self-Government Ordinance for Industrial Development Regulations 114
dc.language.isoen
dc.subject折價卷zh_TW
dc.subject教育zh_TW
dc.subject特價zh_TW
dc.subject打折zh_TW
dc.subject禮物zh_TW
dc.subject商業zh_TW
dc.subject遊戲zh_TW
dc.subjectoffersen
dc.subjectbusiness planen
dc.subjectappen
dc.subjectlearningen
dc.subjecttaiwanen
dc.subjectgamesen
dc.subjectrewarden
dc.subjectcouponsen
dc.subjectdigitalen
dc.titleWords into Action 企業計劃zh_TW
dc.titleWords into Action Business Planen
dc.typeThesis
dc.date.schoolyear102-2
dc.description.degree碩士
dc.contributor.oralexamcommittee林修葳,郭佳瑋
dc.subject.keyword教育,禮物,特價,打折,折價卷,商業,遊戲,zh_TW
dc.subject.keywordbusiness plan,app,learning,taiwan,games,reward,coupons,digital,offers,en
dc.relation.page127
dc.rights.note有償授權
dc.date.accepted2014-08-19
dc.contributor.author-college管理學院zh_TW
dc.contributor.author-dept企業管理碩士專班zh_TW
顯示於系所單位:管理學院企業管理專班(Global MBA)

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