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| DC 欄位 | 值 | 語言 |
|---|---|---|
| dc.contributor.advisor | 黃恆獎 | |
| dc.contributor.author | Yung-Chih Chen | en |
| dc.contributor.author | 陳勇至 | zh_TW |
| dc.date.accessioned | 2021-06-13T06:24:14Z | - |
| dc.date.available | 2011-03-05 | |
| dc.date.copyright | 2006-02-07 | |
| dc.date.issued | 2006 | |
| dc.date.submitted | 2006-01-23 | |
| dc.identifier.citation | 中文文獻
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| dc.identifier.uri | http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/34713 | - |
| dc.description.abstract | 本論文針對供應鍊管理之場站設施規劃決策過程，提出理論研究與實際作法之比較，並特別針對場站設施集中與分散模式之相關成立費用及操作成本與服務品質在客戶需求之時間反應做研究。在理論部分，作者就傳統的供應鍊管理理論、設施位置模式理論、以及商業交易區域理論的基礎上，建構場站設施規劃決策過程之重要因子間的關係探討，以實證個案研究法進行，並實際藉由一家規模與知名兼具的國際快遞公司在亞洲的基本設站模式與作者工作負責領域之一的南韓首爾為例做輔證，以求得場站設施擴展時，操作成本與服務品質間的綜合參考與決策模式。
作者參考並引申公司實際數據，應證所討論決策過程理論之重點：設施集中與分散對服務品質在客戶需求之時間反應之關係，推導出重要決策因子。市場成長率與投資報酬率關係到場站設施的規模與位置以及服務時間，並直接影響供應鍊管理的競爭力。 本文亦可以做為成長中市場(如中國大陸)設置供應鍊管理設施位置模式之參考。作者已經處理文中涉及商業敏感資料，以保護所屬企業之重要商業交易利益。 | zh_TW |
| dc.description.abstract | The presented papers are to use those available Supply Chain Management (SCM) theories to decide centralization and decentralization (difference in the numbers of service location in a defined market and territory) of facility network design and service location in an international express company (providing premier time-definite, customs-cleared, door-to-door express delivery service to more than 220 countries and territories) and develop them into a reference guideline for facility planning in emerging markets. The author used empirical case study method to investigate the location determination process. Key factors are provided and analyzed in this study to show how to decide numbers of service stations in order to reach balance point of service quality and profit.
Furthermore, the author also sets out to develop a guideline for SCM firms to design facility network and size in the real business world in order to reach balance of operation cost effectiveness (in unit cost per express package) and service level (from the hard service angle; import delivery and export pickup response time). The research is based on a historical data from the STB Express Company in developing Asian market in the past 10 years and a case study in Korea from the author’s working company. The author believes that the balance between cost and service is important to SCM companies’ competitiveness. The purpose of this study is to provide SCM companies an effective way in determining and planning the service centers (or stations) in the emerging express market. The author has made necessary protection on confidential information from his working company in this study. | en |
| dc.description.provenance | Made available in DSpace on 2021-06-13T06:24:14Z (GMT). No. of bitstreams: 1 ntu-95-P92746013-1.pdf: 671085 bytes, checksum: dc7609147b60d4f5c77979eaf40dde1e (MD5) Previous issue date: 2006 | en |
| dc.description.tableofcontents | Table of Contents
Thesis Abstract iii Table of Contents iv List of Figures vi List of Tables vii Chapter 1 Introduction 1 1.1 Research Background 1 1.2 Study Motivation & Focus 6 1.3 Goals of this Paper 8 1.4 Structure of this Paper 9 Chapter 2 Literature Review 11 2.1 Introduction 11 2.2 What is a Supply Chain 12 2.3 Supply Chain Performance 13 2.4 Components of Facilities Decisions 14 2.5 Factors Influencing Distribution Network Design 15 2.6 A Framework for Network Design Decisions 19 2.7 Trading-Area Analysis 21 2.8 Types of Locations 22 2.9 Global Location Factors 23 2.10 Location Analysis Techniques 23 2.11 Air Express Sector 24 Chapter 3 Empirical Study – Express Sector 29 3.1 The STB Express 29 3.2 STB Express Facility Network Decision Process 31 3.2.1 Market Demand Forecasting 34 3.2.2 Capacity Planning 35 3.2.3 Location and Space Decision 39 3.2.4 Service Quality 41 3.2.5 Operating Costs & Justification Methods 45 3.2.6 Safety and Legal 50 3.3 Key Performance Indicators 51 3.3.1 Internal Key Factors 51 3.3.2 External Competitiveness Indicators 52 Chapter 4 Case Study 54 4.1 STB Express in Korea 54 4.2 Study Scope 58 4.3 Study Findings 59 4.4 Key Decision Factors for STB Express in Korea 64 Chapter 5 Conclusion 66 5.1 Linkage between Theories and Practices 66 5.2 Managerial and Marketing Implication 69 5.3 Limitations 71 5.4 Future Research 72 Bibliography 74 | |
| dc.language.iso | zh-TW | |
| dc.subject | 反應時間 | zh_TW |
| dc.subject | 供應鏈管理 | zh_TW |
| dc.subject | 設施網絡設計 | zh_TW |
| dc.subject | 位置決定 | zh_TW |
| dc.subject | 作業成本 | zh_TW |
| dc.subject | 服務品質 | zh_TW |
| dc.subject | Location Determination | en |
| dc.subject | Service Quality | en |
| dc.subject | Operating Costs | en |
| dc.subject | Supply Chain Management | en |
| dc.subject | Facility Network Design | en |
| dc.subject | Response Time | en |
| dc.title | 供應鏈服務站集中與分散設計模式之研究 | zh_TW |
| dc.title | A Study of Supply Chain Management
Facility Network Design Model based on Centralization and Decentralization | en |
| dc.type | Thesis | |
| dc.date.schoolyear | 94-1 | |
| dc.description.degree | 碩士 | |
| dc.contributor.oralexamcommittee | 蔣明晃,趙義隆 | |
| dc.subject.keyword | 供應鏈管理,設施網絡設計,位置決定,反應時間,作業成本,服務品質, | zh_TW |
| dc.subject.keyword | Supply Chain Management,Facility Network Design,Location Determination,Response Time,Operating Costs,Service Quality, | en |
| dc.relation.page | 76 | |
| dc.rights.note | 有償授權 | |
| dc.date.accepted | 2006-01-24 | |
| dc.contributor.author-college | 管理學院 | zh_TW |
| dc.contributor.author-dept | 國際企業管理組 | zh_TW |
| 顯示於系所單位： | 國際企業管理組 | |
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