菲籍專業人士在台灣就業市場的挑戰與際遇: 對台灣雇主的優勢與好處

Abstract

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Taiwan is currently facing major talent shortages in different industries. Despite aggressive efforts from the government and companies to recruit and entice the participation of professional workers, the issue remains to be a growing problem. Taiwan is now looking to the 'global talent' pool to address this growing concern (Tseng, 2020). Despite several advantages such as high educational attainment, excellent proficiency in English, the availability of workers, and cultural compatibility with the Taiwanese, the market for Filipino professionals remains untapped and has resulted in a large disparity of Overseas Filipino Workers (OFWs) being hired for white-collar positions in Taiwan as compared to those being hired for blue-collar positions. The study aims to explore the opportunities that Filipino professionals can provide in addressing the skills gap and talent shortage issues Taiwanese employers are facing. It also seeks to determine how practicing greater diversity, equity, and inclusion with the hiring of more white-collar OFWs can benefit these employers. Lastly, it looks to examine the cultural fit compatibility between the two countries and how these may impact their integration within Taiwan’s labor force. It finds that although Filipinos match the required job qualifications and are culturally compatible with Taiwanese culture, various factors such as stringent labor policies, costly and rigorous recruitment processes, lack of awareness for job opportunities, and several cultural differences hinder the positive impact it may provide to employers. The findings of this research aim to provide a view of the experiences of OFWs in Taiwan, increase awareness for the abilities and contributions that OFWs can provide to Taiwanese employers, spark improvements to the overall practice from both sides, and in turn help alleviate Taiwan’s ongoing talent shortage concerns. Keywords: Talent Shortage, Filipino professionals, Diversity, Inclusion, Culture Fit