請用此 Handle URI 來引用此文件：
http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/76114完整後設資料紀錄
| DC 欄位 | 值 | 語言 |
|---|---|---|
| dc.contributor.author | 蔡香美 | zh_TW |
| dc.date.accessioned | 2021-07-01T08:18:11Z | - |
| dc.date.available | 2021-07-01T08:18:11Z | - |
| dc.date.issued | 1995 | |
| dc.identifier.citation | 一•圖書部份 王等元。「我國大學圖書館電腦輔助利用指導系統化發展模式建構之研究」。國立臺灣大學圖書館學研究所，碩士論文，民83年6月。 沈寶環。圖晝館讀者服務。臺北：學生，民81年。 宋建成。中華圖晝館?宣。臺北:育英社，民69年。 宋雪芳。「我國大學圖書館參考服務發展之研究」。私立中國文化大學史學研究所，碩士論文，民75年6月。 吳明德。我國公立大學圖書館支援研究所學術研究之探討。（國科會專題研究計劃編號NSC:76-0301-H002-13）民76年。 吳麗麗。「國立臺灣大學工學院大學部學生利用圖書館調查」國立臺灣大學圖書館學研究所，碩士論文，民80年6月。 胡歐蘭。參考資訊服務。臺北，學生，民73年。 國立中央圖書館編輯。臺灣地區各書館暨資料單位館藏光碟聯合目錄。第三版。臺北：編輯者印，民83年。 國立政治大學人事室編。國立政治大學教職員錄。臺北：編者印，民82年。 陳雅文。「國立臺灣大學工學院與文學院教師資訊尋求行為之調查研究」。國立臺灣大學圖書館學研究所，碩士論文，民79年6月。 曾淑賢。「公共圖書館讀者與非讀者特質之分析一臺北市民生社區抽樣調查」。國立臺灣大學圖書館學研究所，碩士論文，民76年8月。 張錦郎編註。中文參考用書指引。臺北：文史哲，民68年。 黃翠嫩。「我國大學圖書館使用與管理光碟唯讀記憶體(CD-ROM）之調查研究」。國立臺灣大學圖書館學研究所，碩士論文，民81年11月。 黃璧惠。「我國大學教師研究生產力及其相關因素之分析」。國立政治大學教育研究所，碩士論文，民75年6月。 薛理桂。現代資訊科技與圖書館。臺北：學生，民81年。 Babbie, E. The Practice of Social Research, 3d ed. Wadsworth, Belmont, CA, 1983. Chen, Ching-chih. Optical Discs in Libraries: Use & Trends. Medford, NJ: Learned Information, Inc., 1991. Carande, Robert Carande. 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| dc.identifier.uri | http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/76114 | - |
| dc.description.abstract | 參考服務使用研究是參考服務評鑑的一環，在圖書館對使用者實施調查，可用來瞭解其需求範圍及評量圖書館的服務效益。本研究係以問卷調查法為主，調查82學年度政大師生對圖書館參考服務（參考諮詢、參考工具書、教授指定參考書、館際合作、光碟檢索）的認知、使用或不使用的原因，使用情形以及滿意程度、建議等。共蒐集677份有效問卷，整理分析，以「統計分析系統」套裝軟體（簡稱SAS）進行統計工作。 調查研究結果發現，政大師生對參考服務項目認知程度相當高，在使用上以教授指定參考書和館際合作兩項較低，館際合作甚至不到四分之一的人曾使用。師生不尋求館員協助的主因，都是認為自己有能力找到資料，教師有將近一半的人不相信館員有能力協助。教師使用參考工具書主要是為了研究計畫、教學需要，研究生則是為了寫報告及學位論文，師生使用最多的參考工具書是書目，其次是索引摘要，但師生皆不足一半認為參考工具書能滿足查尋需求。曾使用教授指定參考書服務的教師僅有四成，且其中不到一半認為此項服務能滿足需求。館際合作服務使用率甚低，研究生利用的人更少，不到四分之一的人曾使用。師生得知光碟檢索服務的途徑，主要都是經由圖書館海報或輕別人介紹得知。師生使用光碟檢索的困難，大都是無法善用系統的指令。檢索後的困難，均是檢索到文獻不易取得。各學院師生學習光碟檢索技巧的主要方法，均是以電腦螢幕畫面說明自學，有85%的人認為光碟講習很有必要。九、在圖書館的60種光碟資料庫中，有30種光碟在一年內使用者不足10人。師生在希望館員協助的意願上，仍限於利用指導與協助找資料兩方面，不太相信館員有能力能做進一步專業性書目指導。針對研究結果，建議圖書館應朝下述幾項改進參考服務， 一、加強服務熱誠，增進館員專業與學科能力並提昇形象。二、建立參考館藏特色，把握時效。三、加強教授指定參考書服務。四、加強館合作服務。五、強化光碟講習的功能。六、重新評估光碟資料庫實際效用。 七、提升資訊服務內涵。 | zh_TW |
| dc.description.provenance | Made available in DSpace on 2021-07-01T08:18:11Z (GMT). No. of bitstreams: 0 Previous issue date: 1995 | en |
| dc.description.tableofcontents | 第一章 緒論……………………………………1 第一節 研究動機……………………………………1 第二節 研究目的……………………………………5 第三節 研究範圍與限制……………………………………6 第四節 名詞解釋……………………………………7 註釋……………………………………8 第二章 文獻分折……………………………………12 第一節 大學院校師生對圖書館參考服務的認知研究……………………………………12 第二節 大學院校圖書館參考服務的範圍及使用研究……………………………………21 第三節 大學院校師生使用圖書館光碟檢索的研究…………………………33 第四節 大學院校圖書館光碟使用者和訓練指導………………………43 註釋……………………………………57 第三章 研究設計與實施……………………………………75 第一節 研究架構……………………………………75 第二節 研究對象……………………………………77 第三節 研究工具……………………………………78 第四節 研究程式……………………………………80 第五節 資料處理……………………………………82 註釋……………………………………83 第四章 調查結果分析與綜合討論……………………………………84 第一節 調查對象的基本資料分析……………………………………84 第二節 政大師生對圖書館參考服務的認知及使用……………………………………87 第三節 政大師生對參考諮詢、參考工具書的使用情形……………………………………91 第四節 政大師生使用教授指定參考書及館際合作服務的情形……………………………………103 第五節 政大師生使用光碟檢索服務的情形……………………………………108 第六節 政大師生使用的光碟資料庫……………………………………128 第七節 政大師生對參考服務的滿意程度分析……………………………………138 第八節 綜合討論……………………………………153 第五章 結論與建議……………………………………162 第一節 結綸……………………………………162 第二節 建議……………………………………169 第三節 進一步研究與建議……………………………………173 註釋……………………………………174 參考書目……………………………………176 附錄一 國立政治大學師生使用圖書館參考服務調查研究問卷（教師部份）……………………………………201 附錄二 國立政治大學師生使用圖書館參考服務調查研究問卷（研究生部份）……………………………………212 | |
| dc.language.iso | zh-TW | |
| dc.title | 國立政治大學圖書館參攷服務使用研究 | zh_TW |
| dc.date.schoolyear | 83-2 | |
| dc.description.degree | 碩士 | |
| dc.relation.page | 221 | |
| dc.rights.note | 未授權 | |
| dc.contributor.author-dept | 文學院 | zh_TW |
| dc.contributor.author-dept | 圖書館學研究所 | zh_TW |
| 顯示於系所單位： | 圖書資訊學系 | |
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