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標題: | 專業女性電腦態度、工作滿意與組織承諾關係之研究 Relationships among Computer Attitude, Job Satisfaction, and Organizational Commitment─The Case of Female Professionals |
作者: | Yun-Chi Lee 李昀輯 |
指導教授: | 辛炳隆 |
關鍵字: | 電腦科技,專業女性,電腦態度,工作滿意,組織承諾, Computer technology,Female professionals,Computer attitude,Job satisfaction,Organizational commitment, |
出版年 : | 2010 |
學位: | 碩士 |
摘要: | 隨著科技不斷地發展,電腦發明所帶來的便利性與工作效率使得在職場上使用電腦或組織使用電腦化作業已是時代發展的趨勢。但在科技掛帥的思潮之下,並非各個型態的工作者對於必須在職場上使用電腦都有高度的接受意願,過去亦有研究發現某些特定族群(如女性)有排斥或拒絕在職場上使用電腦的情況。
本研究主要目的為探討電腦化作業使得職場作業型態改變對於專業女性在工作上所帶來之影響,並利用教育心理學領域中的電腦態度與人力資源管理中的工作滿意與組織承諾概念,探究這些變數間之影響性,以瞭解專業女性在職場上使用電腦的情況是否影響其工作上的相關態度。 研究方法採以問卷調查之方式進行,研究對象為各企業部門中使用電腦頻率高的專業女性。統計方法上則採用敘述性統計、信度檢驗、相關分析、迴歸分析與結構方程模式等。 本研究迴歸分析結果顯示,電腦態度的電腦焦慮構面,對於工作滿意有反向顯著之影響;電腦態度的電腦有用性構面,對於工作滿意與組織承諾皆有顯著正向之影響,且量化分析結果顯示工作滿意對於電腦有用性與組織承諾之影響有部分中介效果存在。 最後,本研究試圖針對研究結果進行討論與說明,提出管理實務上之建議,認為企業可從資訊教育方面著手,提供電腦態度較負面者學習或取得相關知識的管道以改善其電腦態度。此外,文末亦提出研究過程中所遭遇之限制與後續研究之建議可做為日後學者研究之方向。 As the technology developing, the convenience and efficiency of the computer has led the changes of work type in organizations. Although the technology was embraced comprehensively, not all the workers would like to accept the technology. Studies in the past discovered that some specific groups of workers (e.g. female) tended to refuse computers in their jobs. The purpose of this study is to discuss the effect of computerization to the jobs in the case of female professionals. By the concept in educational psychology, computer attitude, and the concepts in human resource management, job satisfaction and organizational commitment, this study investgates the relationships among these variables in order to know the usage of computers whether affects the attitudes toward the job or not in female professionals. Proceeding in questionnaire survey, and the subjects were female professionals who had highly usage of computers in their jobs. This study used the statistical methods; including descriptive statistics analysis, reliability analysis, correlation analysis, hierarchical regression analysis, and structural equation modeling to analyze the data. According to hierarchical regression analysis, the results provided support for the hypothesis that computer anxiety had negative effects in job satisfaction, and computer usefulness had positive effects both in job satisfaction as well as organizational commitment. Job satisfaction mediated the relationship between computer usefulness and organizational commitment. Finally, this study tried to explain the the results and made the conclusions. The implications and applications in management suggested that the information and technology education could improve the negative computer attitudes. The limitations and further research directions are discuss in the end. |
URI: | http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/46045 |
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顯示於系所單位: | 國家發展研究所 |
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