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| DC 欄位 | 值 | 語言 |
|---|---|---|
| dc.contributor.advisor | 謝清佳 | |
| dc.contributor.author | Hsin-Ke Lu | en |
| dc.contributor.author | 呂新科 | zh_TW |
| dc.date.accessioned | 2021-06-08T06:13:51Z | - |
| dc.date.copyright | 2007-05-24 | |
| dc.date.issued | 2007 | |
| dc.date.submitted | 2007-05-10 | |
| dc.identifier.citation | 中文
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| dc.identifier.uri | http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/25448 | - |
| dc.description.abstract | 「資訊系統評鑑」(ISE)是資管學域重要的研究課題之一，根據研究文獻的分析與探討，大部分的研究偏重在「實證研究取向」，此類研究取向則蘊含著二個特徵，一為偏重於「理論驗證」，另一則是對現實世界現象的簡化與再現。許多學者批判這類研究取向無法適切地處理社會現象的複雜性，認為現實世界乃寄寓在行動與結構的情境交織中，唯有藉由自在的主觀詮釋與建構，才能再現複雜多元的語意內涵。
由於「資訊系統評鑑」涵蓋科技、組織、及行為科學等研究範疇，突顯此議題在本質上的多元性及複雜性。因而，本論文採用不同取向的研究方法－「調適理論研究取向」(Adaptive Theory)，強調生活世界行為及經驗的研究，必須立基在自然的情境脈絡中，才能夠完整地掌握現象背後的實質意涵。雖然，經驗文本的資料分析與理論建構的辯證過程取法自「紮根理論」(Grounded Theory)方法，但二者在研究策略及觀點上卻明顯的不同，「調適理論方法」並不全然偏重在實證性的社會分析，相信文獻理論能補強實證經驗資料的解釋能力，因而將文獻探討中的既存理論視為研究過程的理論「迸生」的基礎概念，同時也是輔助研究的定向及引導的統合框架。 本研究主要的目標，乃延續及拓展「資訊系統評鑑」研究領域，為了能更積極地探索社會現象背後的實質意涵，特別採用「建構」與「詮釋」的研究取向，藉由經驗資料及迸生理論之間持續地調適與修正，俾能發展出紮根在經驗資料與既存理論的實質理論－「資訊系統評鑑理論」(IS Evaluation Theory)。 | zh_TW |
| dc.description.abstract | Information system evaluation (ISE) is a critical research issue in the discipline of MIS. Based on a review of the literature, the major research trends prefer the positivist method and the research focuses on the verification of theories. This approach is criticized for simplifying the phenomena from its complicated context in referring to the real meanings behind them.
To overcome this disconnection from the real meanings, the Adaptive Theory (AT) method is used to construct experience data with contextual meanings and which yields a new substantive theory based on the findings and extant theories. The qualitative data analysis techniques are utilized from the Grounded Theory (GT) to build up a solid and rigid process in coding and classifying. The objective of this study is to develop a new ISE model to provide an integrated and inside view for advancing explanations of these phenomena. | en |
| dc.description.provenance | Made available in DSpace on 2021-06-08T06:13:51Z (GMT). No. of bitstreams: 1 ntu-96-D87725004-1.pdf: 4721933 bytes, checksum: a1cd667e16222e7fea8763435a783e29 (MD5) Previous issue date: 2007 | en |
| dc.description.tableofcontents | 謝 詞 I
中 文 摘 要 II 英 文 摘 要 III 目 錄 IV 表 次 VIII 圖 次 XI 第壹章 緒 論 1 第一節 研究動機 1 第二節 研究背景 3 一、資訊系統評鑑研究之發展 3 二、資訊系統評鑑研究取向之探討 6 第三節 研究目標 8 第四節 內容架構 9 第貳章 文獻探討－理論架構及模型 (IS Evaluation Frameworks and Models) 10 第一節 資訊系統評鑑研究流派(Research Streams of ISE) 10 第二節 使用滿意研究流派(User Satisfaction Research Stream) 13 一、使用者資訊滿意(User Information Satisfaction, UIS) 13 二、端末使用運算滿意(End-User Computing Satisfaction, EUCS) 15 三、公平理論(Equity Theory, ET) 16 四、網際網路系統滿意度理論(UIS on Internet) 18 第二節 行為意向研究流派(Behavioral Intention Research Stream) 22 一、理性行動理論(Theory of Reasoned Action, TRA) 24 二、科技接受模型(Technology Acceptance Model, TAM) 26 三、計畫行為理論 (Theory of Planned Behavior, TPB) 30 第三節 結構行動研究流派 (Structuration Research Stream) 34 第四節 創新擴散研究流派 (Innovation Diffusion Research Stream) 39 第五節 適配互動研究流派(Fit Research Stream) 43 第六節 資訊系統成功研究流派(IS Success Research Stream) 46 第參章 研究方法與設計 51 第一節 研究典範與思維取向 53 一、實證研究取向 54 二、建構研究取向 54 三、批判研究取向 55 四、本研究取向之探討 56 第二節 研究策略與方法 58 一、研究策略的選擇 58 二、研究方法－調適理論方法 61 第三節 研究架構之設計 66 一、調適理論之研究設計 67 二、調適理論研究評估規範 81 第肆章 基礎概念及原理之探討－背景理論之解析 85 第一節 資訊科技之價值架構(Value Framework of IS) 86 第二節 資訊科技企業價值的轉換(Transformation of Business Value) 90 一、資訊科技的價值轉換 90 二、資訊科技效益對組織之影響(IT effects on Organization) 91 三、資訊科技對業務轉型效益類別 92 第三節 資訊系統效益之實現與衡量 93 一、價值流限制之架構(Value Framework) 94 二、資訊系統效益之實行與衡量模型 95 第伍章 ISE理論之探討－定向理論之解析(Orienting Theories) 102 第一節、資訊系統成功之代理構念(IS Success and its Surrogates) 102 一、徵用效益之代理構念(Benefits-From-Use-As-Success) 103 二、使用者滿意度之代理構念(Satisfaction-From-Use-As-Success) 103 三、任務－技術適配性代理構念(Task-Technology-Fit-As-Success) 104 四、資訊系統徵用之代理構念(Usage-of-IS-As-Success) 105 第二節 ISE研究領域之分類架構(A Taxonomy Framework of ISE Research) 107 一、分類架構之基礎性理論 107 二、定向之分類架構 109 第陸章 實務經驗資料收集 112 第一節 研究計畫介紹 112 一、專案背景 112 二、學習管理平台(LMS) 113 第二節 經驗資料之蒐集 117 一、抽樣規劃 117 二、訪談大綱之定向框架 120 三、經驗文本的發展 124 第柒章 資料分析及編碼 126 第一節 電腦輔助質性資料分析 127 第二節 前置與臨時編碼(Pre and Provisional Coding) 128 第三節 核心編碼(Core Coding) 148 第四節 網絡編碼(Satellite Coding) 161 一、核心類屬分析(一) 161 二、核心類屬分析(二) 164 第捌章 概念模型之建構與形塑 174 第一節 統合框架與焦點現象 176 第二節 結構類型領域 179 一、系統徵用之規範力 179 二、使用群體間的支配結構 186 三、組織正式推導策略 191 四、結構類型領域之理論性構成 197 第三節 相容類型領域 198 一、任務－科技－個人之調適結構 198 二、資訊系統與組織調適結構 201 三、相容類型領域之理論性構成 204 第四節 徵用類型領域 206 一、資訊系統效益的認知結構 206 二、自我效能的影響因素 209 三、轉換徵用的成本結構 218 四、徵用衍生的調適措施 221 五、習慣領域的形塑 227 六、徵用類型領域之理論性構成 231 第五節 擴散類型領域 234 一、群體差異及支配結構 236 二、同儕壓力 240 三、主導者壓力與配合者壓力 244 四、意向與行為的透通性 248 五、擴散類型領域之理論性構成 249 第六節 統合理論架構 251 一、結構面向之統合(Structure Oriented Integration) 252 二、行動面向之統合(Action Oriented Integration) 253 三、資訊系統評鑑之統合理論 259 第玖章 結論與建議 261 第一節 對學術領域的貢獻 263 一、研究方法與架構的創新應用 263 二、對資訊系統評鑑理論的擴展 263 第二節 對實務界的應用意涵 264 一、統合促進瞭解模型 264 二、社會性壓力的意涵 264 三、徵用規範力 265 四、資訊系統間的共構性相容 265 五、習慣領域與後續徵用行為 266 第三節 研究限制 266 一、研究者經驗與能力之限制 266 二、研究方法本身的主觀性模糊 266 三、研究仍採「使用者評量」為資料蒐集的主要策略 267 四、研究資源投入與研究範疇 267 五、促進瞭解與預測模型的差異 267 第四節 後續研究的建議 267 一、調適理論方法論的延續 268 二、資訊系統評鑑理論的發展 268 參 考 文 獻 269 附 錄 279 附錄一、資訊系統評鑑(ISE)之定義 279 附錄二、用者滿意衡量指標之相關研究 281 附錄三、行為意向學派指標之相關研究 284 附錄四、科技接受模型之彙整 286 附錄四、訪談徵求書 287 附錄五、研究訪查規範書 288 附錄六、訪談之輔助量表 289 附錄七、訪談定向框架之設計 290 | |
| dc.language.iso | zh-TW | |
| dc.subject | 紮根理論 | zh_TW |
| dc.subject | 調適理論 | zh_TW |
| dc.subject | 資訊系統評鑑 | zh_TW |
| dc.subject | Grounded Theory | en |
| dc.subject | Information System Evaluation | en |
| dc.subject | Information Technology Evalution | en |
| dc.subject | Adaptive Theory | en |
| dc.title | 資訊系統評鑑理論之研究－採用調適理論方法 | zh_TW |
| dc.title | Toward A Theory of Information System Evaluation: Using Adaptive Theory Method | en |
| dc.type | Thesis | |
| dc.date.schoolyear | 95-2 | |
| dc.description.degree | 博士 | |
| dc.contributor.oralexamcommittee | 許士軍,尤克強,翁崇雄,盧希鵬 | |
| dc.subject.keyword | 資訊系統評鑑,調適理論,紮根理論, | zh_TW |
| dc.subject.keyword | Information System Evaluation,Information Technology Evalution,Adaptive Theory,Grounded Theory, | en |
| dc.relation.page | 292 | |
| dc.rights.note | 未授權 | |
| dc.date.accepted | 2007-05-12 | |
| dc.contributor.author-college | 管理學院 | zh_TW |
| dc.contributor.author-dept | 資訊管理學研究所 | zh_TW |
| 顯示於系所單位： | 資訊管理學系 | |
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