半導體封裝產業設備工程師建言行為相關因素之實證研究

Abstract

本研究旨在探討半導體封裝產業的工程師的不同工作部門、心理安全氛圍、領導者-成員交換品質、部門認同以及個人性格特質對建言行為影響，研究共收集了134份有效問卷，透過網路問卷平台進行填答。研究結果顯示，在這個特定產業背景下，心理安全氛圍、領導者-成員交換品質、部門認同以及經驗開放性對建言行為均有顯著影響。此外，年齡較高的工程師和外籍勞工也顯示出較高的建言傾向。這份研究對半導體封裝產業具有重要的理論貢獻和實務管理意涵。理論上，它拓展了對建言行為影響因素的理解，尤其是在特定產業環境下的影響因素。實務上，研究結果提供了管理者們重要的指引，他們可以透過改善工作環境、加強領導-成員互動、提升部門認同和鼓勵經驗開放性的員工提出促進建言行為。這將有助於提高組織內部的溝通和協作，推動創新和持續改進。

The purpose of this study is to investigate the impact of the department engineers belong to, psychological safety climate, leader-member exchange, departmental identification, and individual personality traits on equipment engineers’ voice behavior in the semiconductor packaging industry. A total of 134 valid questionnaires were collected through an online survey platform. The results indicated that in this particular industry context, psychological safety climate, leader-member exchange, departmental identification, and the personality trait of openness to experience all significantly impacted voice behavior. Additionally, older engineers and foreign workers demonstrated a higher tendency toward voice behavior. This study contributes theoretically by expanding understanding of the factors influencing voice behavior, particularly in specific industry environments. Practically, the results offer important guidance for managers, suggesting that improving the work environment, strengthening leader-member interactions, enhancing departmental identification, and encouraging employees' openness to experience can promote voice behavior, ultimately fostering communication, collaboration, innovation, and continuous improvement within the organization.