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  1. NTU Theses and Dissertations Repository
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請用此 Handle URI 來引用此文件: http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/8720
完整後設資料紀錄
DC 欄位值語言
dc.contributor.advisor孫煒
dc.contributor.authorChing-Hao Chenen
dc.contributor.author陳勁豪zh_TW
dc.date.accessioned2021-05-20T20:00:11Z-
dc.date.available2010-02-10
dc.date.available2021-05-20T20:00:11Z-
dc.date.copyright2010-02-10
dc.date.issued2010
dc.date.submitted2010-02-08
dc.identifier.citation壹、中文部分
王仕圖、官有垣、李宜興,2009,〈非營利組織相關理論〉,蕭新煌等主編,《非營利部門:組織與運作》,台北巨流圖書公司,頁14-34。
王振軒、趙忠傑,2006,〈非營利組織資訊化能力建構〉,《非營利組織管理學刊》,4:27-51。
司徒達賢,1996,《策略管理》,台北市:遠流。
司徒達賢,2001,《策略管理新論 : 觀念架構與分析方法》,台北市:智勝文化。
江明修、陳定銘,2006,〈台灣基金會的法治規範〉,蕭新煌、江明修、官有垣主編,《基金會在台灣:結構與類型》,台北市:巨流:頁123-146。
江明修、劉意詮,2007,〈第三部門使用資訊通信科技之探究〉,《考詮季刊》,49期:頁29-50。
江明修、鄭勝分,2003,〈全球治理與非營利組織〉,《中國行政》,第73期,頁71-96。
余泰魁、賴正能,2002,〈e世紀非營利組織網路行銷策略〉,《產業論壇》,236期第2卷:頁106-132。
吳定,2005,《公共政策辭典》,台北市:五南圖書。
吳紀勳,2002,《非營利組織運用網路行銷之研究:以台灣基金會網站為例》,逢甲大學企業管理所碩士論文。
李祖翔,2006,《非營利事業網路行銷運用之研究:以我國三百大基金會為例》,南華大學非營利事業管理研究所碩士論文。
李淑芬,2005,〈談兒童福利聯盟基金會運用資訊科技與資訊化的經驗〉,《社區發展季刊》,111期:頁91-100。
周文珍、賴金蓮,2005,〈臺灣公益團體資訊化發展現況與應用:以中華社會福利聯合勸募協會為例〉,《社區發展季刊》,111期:頁68-82。
官有垣,2008,〈第三部門的研究:經濟學觀點與部門互動理論的檢視〉,《台灣社會福利學刊》,第2卷第1期:頁:1-28。
林于雯,2006,《社會福利機構網站首頁運用網路行銷現況之探究》,高雄醫學大學行為科學研究所碩士論文。
林依瑩,2005,〈弘道老人福利基金會推動資訊化之經驗分享:有限的可能與無限的契機〉,《社區發展季刊》,111期:頁101-105。
林淑馨,2008,《非營利組織管理》,台北:三民書局。
林豐智、吳紀勳,2003,〈以ICDT模式分析網路行銷在非營利組織之應用〉,《非營利組織管理學刊》,1期:頁73-101。
洪麗晴,2002,《台灣非營利社會福利機構網路募款的分析》,國立中正大學社會福利學系碩士論文。
孫煒,2007,《第三部門的治理研究》,台北市:翰蘆圖書。
高永興,1996,〈社會福利機構服務資訊管理系統之發展〉,《社會福利》,第124期,42-49。
高永興,2003,〈網路對台灣基金會未來發展的影響〉,官有垣總策劃,《台灣的基金會在社會變遷下之發展》,台北市:洪建全基金會,頁237-271。
高永興,2005,〈非營利組織運用資訊科技:整合、創新與國際趨勢〉,台灣公益資訊中心,http://www.npo.org.tw/studyonline/ShowSOL.asp?SOLID=36。
張維安主編,2004,《網路與社會》,新竹市:國立清華大學出版社出版。
陳世芃,2002,《非營利組織網際網路財務資訊揭露之系統架構研究》,中原大學會計研究所碩士論文。
陳金貴,1994,《美國非營利組織的人力資源管理》,台北市:瑞興圖書。
陳政智、林于雯、黃千育,2006,非營利組織行銷與募款的新通路:網際網路,社區發展季刊,115期:頁101-111。
陳毓婷,2004,《網站首頁對非營利組織行銷傳播影響之研究》,元智大學資訊傳播學系碩士論文。
馮燕,2000a,〈導論:非營利組織的定義、功能與發展〉,蕭新煌主編,《非營利部門:組織與運作》,台北市:巨流圖書,頁1-42。
馮燕,2000b,〈非營利組織的法律規範與架構〉,蕭新煌主編,《非營利部門:組織與運作》,台北市:巨流圖書,頁75-108。
黃旭、程林林,2005,〈西方資源基礎理論評析〉,《財經科學》,210期:頁94-99。
楊忠川、吳秋燁,2000,〈國內基金會網路行銷大剖析〉,《資訊與電腦雜誌》,236期:頁91-95。
楊東蓉、林衛國,2005,〈基督徒救世會社服資訊電腦化歷程〉,《社區發展季刊》,111期:頁106-115。
鄒惠玲,2002,《知識管理應用在非營利組織之研究:以喜瑪拉雅基金會為例》,國立政治大學行政管理碩士學程碩士論文。
廖文志,2008,《社會團體E化之初探:以高雄市個案為例》,國立中山大學中山學術研究所碩士論文。
劉承愚、賴文智、陳仲嶙,2001,〈財團法人監督法制之硏究〉,臺北市 : 益思科技法律事務所。
劉國璋、沈明彥,2005,〈社會福利資訊管理實務:以家扶基金會為例〉,《社區發展季刊》,111期:頁83-90。
劉意詮,2007,《縮短非營利組織數位落差之研究-以喜瑪拉雅研究發展基金會為例》,國立政治大學公共行政研究所碩士論文。
鄭勝分,2005,《歐美社會企業發展及其在台灣應用之研究》,國立政治大學公共行政研究所博士論文。
盧貞云,2003,《我國非營利組織運用資訊科技與網路募款現況之探究:以社會福利機構為例》,東海大學公共行政學系碩士論文。
蕭新煌,2004,〈台灣的非政府組織、民主轉型與民主治理〉,《台灣民主季刊》,第1期第1卷,頁65-84。
顏怡芳,2002,《非營利組織網站首頁資訊呈現分析:以國內前三百大基金會為例》,國立中正大學企業管理研究所碩士論文。
羅秋川,2001,《非營利事業網路行銷之研究:以仁壽宮網站為例》,長榮大學經營管理研究所碩士論文。
蘇真龍,2002,《知識管理運作程序之研究:以財團法人教育基金會為例》,南華大學非營利事業管理研究所碩士論文。
顧忠華,2005,《解讀社會力:台灣的學習社會與公民社會》,台北縣新店市:左岸文化。

貳、英文部分
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dc.identifier.urihttp://tdr.lib.ntu.edu.tw/jspui/handle/123456789/8720-
dc.description.abstract在非營利部門中,隨著有限資源競爭日益劇烈,非營利管理成為相關研究中之重要議題。另方面,資訊科技之快速發展,其影響力實質上已深入多數人之個人生活,並對組織行為帶來改變。在企業管理與公共行政的領域中,企業與政府的電子化已是備受關注的研究主題,並被認為是未來相關組織需面對之趨勢,然而非營利組織如何應用資訊科技?本文以「資源基礎觀點」作為理論觀點,視資訊科技工具為可供組織應用的策略資源,並假定若組織欲成功的落實資訊科技應用,則應將其視為一策略性的資源工具,希望藉此以探索非營利組織脈絡下「資訊科技」與「策略管理」間之關係與現況。據此,本文之研究架構分為兩個部分:第一部份界定六項組織之重要資訊科技能力,並將之分別劃於「有形能力」、「無形能力」與「人力資源能力」三個分類中。第二部分,則界定兩點資訊科技之策略性應用活動。由於資源基礎觀點為來自於企業管理之概念,藉由相關文獻檢視策略性活動在企業管理與非營利管理中之異同,希望提出較切合於非營利組織特性之策略活動內容。而為求能取得豐富的實證分析資料,本文採取質性訪談進行個案的探討,並對於四個非營利組織進行半結構式的訪談,其中兩間以協助台灣非營利部門中其他成員之資訊科技能力建構作為其使命之一;另兩間則為在資訊科技應用上頗富有成果的組織。透過實證訪談之分析與既有文獻之應證,本文主要研究結論包括:首先,儘管對於非營利組織而言,預算設備等有形能力及人力資源能力確實為相當重要的基礎,但無形的能力對於非營利組織應用資訊科技成效實有關鍵的影響。其次,本文個案中確實發現資訊科技除了基本的應用外,一些被認為是新一波資訊科技應用的趨勢與潛力,包括藉由資訊科技工具進行更具互動性與社群性的活動,亦已可看見於個案組織中的落實,這些資訊科技工具應用對於組織落實策略性活動皆有助益。而基於研究發現,本文分別對於政府、企業與非營利部門,就非營利組織資訊科技能力培育議題提出建議。此外,在個案選取之代表性、研究面向之選擇、以及推論之普遍性等問題是為本文之研究限制,亦提供後續研究發展之建議。zh_TW
dc.description.abstractThis article tried to explore the circumstances of NPOs exploiting IT in Taiwan. With the theoretical perspective of resource-based view (RBV), the research structure of this study could be divided into two parts. First, the study defined six IT-related capacities as analytical elements, and classified them into three categories. Besides, since the RBV was originally for business management, after reviewing some literature of the differences between strategic goals between for-profit organizations and NPOs, the study defined two main NPOs’ strategic use of IT to ensure the research structure appropriate. Furthermore, in order to know more detailed and fruitful information about how nonprofit organizations in Taiwan using IT, this article interviewed four NPOs, two of them are with the mission about helping other members in nonprofit sector to build their IT competencies, and the other two obtain some achievement by implementing IT in their mission-related works. The article analyzed four interviews and find out that though budget and human resources were two critical IT capabilities for NPOs, the intangible capability (including the technology-enhancing administrative procedures and the attitude of the manager toward IT) were more influential in the NPOs. Moreover, the case study presented the potential and trends of IT utilization in NPOs. In addition to some basic uses of IT, the cases in this study has utilized IT in advanced ways such as interactive communication and community-building activities. Other suggestions and limitations of this study were presented in the concluding chapter.en
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Previous issue date: 2010
en
dc.description.tableofcontents目錄
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究問題與目的 5
第三節 重要名詞界定 8
第四節 研究架構與研究方法 20
第五節 相關文獻檢閱 32
第二章 非營利組織管理 41
第一節 非營利組織的相關概念、功能與類型 41
第二節 非營利組織的管理議題 51
第三章 資訊科技與非營利管理之發展 59
第一節 資訊科技之意涵與現象 59
第二節 資訊科技於非營利管理之應用 62
第四章 個案分析 80
第一節 訪談研究設計 80
第二節 訪談個案概述 83
第三節 訪談個案分析 89
第五章 結論 116
第一節 研究發現 116
第二節 研究建議 122
第三節 研究限制與未來研究展望 131
參考文獻 133
附錄一:訪談記錄逐字稿 146
訪談記錄A 146
訪談記錄B 156
訪談記錄C 162
訪談記錄D 176

圖目錄
圖1-1 第三部門與福利三角 13
圖1-2 研究架構圖 23
圖1-3 研究流程與步驟圖 29
圖2-1 社會價值、財務績效與組織生存之關係 58

表目錄
表2-1 三部門之特性比較 54
表4-1 訪談問題綱要 82
表4-2 研究受訪對象一覽表 84
dc.language.isozh-TW
dc.title第三部門資訊科技能力與策略應用:以台灣非營利組織為例zh_TW
dc.titleCapacity and Strategic Use of Information Technology in the Third Sector: The Case Study of the Nonprofit Organizatins in Taiwanen
dc.typeThesis
dc.date.schoolyear98-1
dc.description.degree碩士
dc.contributor.oralexamcommittee江明修,陳定銘
dc.subject.keyword第三部門,非營利組織,資訊科技,策略管理,zh_TW
dc.subject.keywordThird Sector,Noprofit Organization,Information Technology,Strategic Management,en
dc.relation.page185
dc.rights.note同意授權(全球公開)
dc.date.accepted2010-02-09
dc.contributor.author-college社會科學院zh_TW
dc.contributor.author-dept政治學研究所zh_TW
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