領導風格與組織適應力關係之解析

Abstract

在現今高度複雜與競爭的企業環境中，適應力是組織成功的關鍵能耐。但是有關CEO在建構與發展組織適應性能力的角色之研究仍為少見。本研究欲透過個案研究方法，探索兩位華人創辦人CEOs如何提升企業持續的適應力，以因應變動的企業需求。本篇研究中，組織適應力泛指企業因應與順利調適具挑戰性且不斷演變環境的能力。本研究應用兩種理論視角：本土化(indigenous)與共演化(co-evolutionary)的觀點來個別檢視這兩家企業的實證資料。詳言之，本論文應用共演化理論，來解釋法藍瓷陳立恆先生的領導風格演變與其企業適應力發展的交互影響(陳先生是法藍瓷集團的CEO暨董事長)；並且運用本土化理論，來檢視國家文化如何影響另一家個案公司Savecom (台灣VOIP服務提供的領導廠商) 的CEO翁樸棟先生的領導行動、行為、以及策略行動。個案發現指出，領導者能藉由調整其領導風格以及透過建立有助於變革的組織氣候來因應變動的企業需，以強化組織適應力。研究發現也強調，CEOs需要學習並發展能夠使他們克服變革的文化障礙(例如：個人主義與黨派主義)的策略。

Adaptability is a key competency for organizational success in today’s highly complex and competitive business environment. Yet despite this, little is known about the role of CEOs in building and developing their firms’ adaptive capabilities. Using a case study approach, this dissertation explores how two Chinese founder-CEOs facilitated their firms’ ongoing adaptation to changing business requirements. Here, organizational adaptability refers to a firm's ability to respond and adapt smoothly to a challenging and constantly evolving business environment. Empirical data from both firms were respectively and separately examined using two theoretical lenses: the indigenous as well as the co-evolutionary lens perspective. Specifically, this dissertation applied the co-evolutionary theory to explain the evolving effects of Francis Chen’s leadership on his firm’s adaptive capabilities (Chen is the CEO cum owner of Franz Collection Incorporated); and used the indigenous theory to examine how socio-cultural norms and expectations affected the actions, behaviors and strategic initiatives of Donald Weng, CEO of Savecom (Taiwan’s leading VOIP services provider). Case findings indicate that leaders can enhance organizational adaptability by flexing their styles to changing business requirements and by establishing an organizational climate that is conducive to change. Study findings also highlight the need for CEOs to learn and develop strategies that would enable them to overcome cultural barriers (i.e. personalism and particularism) to change.