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  1. NTU Theses and Dissertations Repository
  2. 管理學院
  3. 管理學院企業管理專班(Global MBA)
請用此 Handle URI 來引用此文件: http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/60650
完整後設資料紀錄
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dc.contributor.advisor曹承礎 (Seng-Cho Chou)
dc.contributor.authorValentina Maria Foykaren
dc.contributor.author傅曜曦zh_TW
dc.date.accessioned2021-06-16T10:24:43Z-
dc.date.available2025-07-14
dc.date.copyright2020-08-06
dc.date.issued2020
dc.date.submitted2020-07-22
dc.identifier.citation1. Pohlmann, S. (2020). Statistiken zur Gastronomie in Österreich. Retrieved from https://de.statista.com/themen/4415/gastronomie-in-oesterreich/.
2. Eurostat (2018). How much are households spending on eating-out? https://ec.europa.eu/eurostat/web/products-eurostat-news/-/EDN-20200101-2.
3. RegioPlan Consulting (2018). Österreichs Systemgastronomie weiter auf Expansionskurs. Retrieved from https://www.regioplan.eu/de/news/oesterreichs- systemgastronomie-weiter-auf-expansionskurs.
4. Vienna in Figures (2019). Retrieved from https://www.wien.gv.at/english/administration/statistics/.
5. City population. (2019). Retrieved from https://www.citypopulation.de/en/austria/wien/_/90001__wien/.
6. Vienna in Figures (2018). Business Location 2018. Retrieved from https://www.wien.gv.at/statistik/pdf/business-location-2018.pdf.
7. Global Finance (2019). Richest Countries in the World 2019. Retrieved from https://www.gfmag.com/global-data/economic-data/worlds-richest-and-poorest- countries.
8. Statistics Austria (2019). Disposable Income. Retrieved from https://www.statistik.gv.at/web_en/statistics/Economy/national_accounts/non_fi nancial_sector_accounts/annual_data/079054.html.
9. Wedl Food Report (2017). So isst Österreich. Retrieved from http://www.marktmeinungmensch.at/studien/food-report-2017-erwartungen-der- oesterreicher-an-/.
10. Magistrat Wien (2016). Bezirke im Fokus. Retrieved from https://www.wien.gv.at/statistik/pdf/bezirke-im-fokus-7.pdf.
11. Wirtschaftskammer Österreich WKO (2012). Gastgewerbeberechtigung. Retrieved from https://www.wkv.at/sektionen/tf/pdf/Merkblatt.pdf.
12. Krones, C. (2018), Here’s What You Need to Know to Open a Restaurant in Austria. Retrieved from https://metropole.at/legal-advice-bureaucracy-open- restaurant-austria/.
13. Jones, L. (2020). Veganism: Why are vegan diets on the rise? Retrieved from https://www.bbc.com/news/business-44488051.
14. Hancox, D. (2018). The unstoppable rise of veganism: how a fringe movement went mainstream. Retrieved from https://www.theguardian.com/lifeandstyle/2018/apr/01/vegans-are-coming- millennials-health-climate-change-animal-welfare.
15. Smithers, R. (2020). Veganuary signed up a record 400,000 people, campaign reveals. Retrieved from https://www.theguardian.com/food/2020/feb/03/veganuary-signed-up-record- 400000-people-campaign-reveals.
16. Vienna Online (2020). Das sind die Food Trends 2020. Retrieved from https://www.vienna.at/das-sind-die-food-trends-2020/6478025.
17. Triconsult/Meinungsraum (2018). Eigenstudie Veganer/Vegetarier. Retrieved from http://www.marktmeinungmensch.at/studien/vegetarier-und-veganer-als- zielgruppe-fuer-handel-/.
18. Schultz, E. (2019). Statistiken zum Vegetarismus und Veganismus in Österreich. Retrieved from https://de.statista.com/themen/3804/vegetarismus-und- veganismus-in-oesterreich/.
19. Vienna Online (2019). Das sind die Food Trends 2019. Retrieved from https://www.vienna.at/das-sind-die-food-trends-2019/6030563.
20. European food safety authority (2019). Food safety in the EU. Retrieved from https://www.efsa.europa.eu/sites/default/files/corporate_publications/files/Eurob arometer2019_Food-safety-in-the-EU_Full-report.pdf.
21. Öffentliches Gesundheitsportal Österreichs (2020). Saisonkalender. Retrieved from https://www.gesundheit.gv.at/leben/ernaehrung/saisonkalender/inhalt.
22. Mindtools (2019). The Pricing Strategy Mix. Retrieved from https://www.mindtools.com/pages/article/pricing-strategy-matrix.htm.
23. McSchindler (2020). Digital 2020: Zahlen zur globalen Nutzung von Smartphones, Internet und Social Media. Retrieved from https://www.mcschindler.com/digital-2020-zahlen-zur-globalen-nutzung-von- smartphones-internet-und-social-media/.
24. SevDesk (2019). Restaurant eröffnen – Mit diesem Guide steht deinem Traum nichts mehr im Weg. Retrieved from https://sevdesk.at/blog/restaurant- eroeffnen/.
dc.identifier.urihttp://tdr.lib.ntu.edu.tw/jspui/handle/123456789/60650-
dc.description.abstract商業計劃 - 臺灣風味全素食滷味餐廳(維也納門市)zh_TW
dc.description.abstractThis business plan is intended to open a vegan quick service restaurant, offering authentic Taiwanese food in the Austrian capital Vienna. The restaurant is named Frau Fu and is following the concept of Taiwanese Lu-Wei, which is completely new to the Austrian market. Additionally, the business is focusing on seasonality as well as sustainability and fresh ingredients are mainly bought from local farmers and producers. Offering a signature Taiwanese Lu-Wei soup base will make the restaurant even more authentic and special.
Analyzing the local restaurant market shows that Vienna is the perfect location to open the business and to introduce the Taiwanese cuisine to the consumers. Revenue in the Austrian restaurant sector as well as money spent on eating in restaurants are showing a tendency to grow, which indicates that it is a good time to enter this market. Current market trends are supporting the assumption that Frau Fu will be on high demand. Even though Asian food is highly popular, there is still a lack of vegan options in Vienna. By entering the niche of vegan Asian food, Frau Fu is aiming to close this gap.
Offering outstanding quality and service, the restaurant is following a premium pricing model, which according to local market research, will be well accepted by the Viennese population. Marketing-wise, the restaurant will put high emphasize on word-of-mouth marketing and will use different online as well as offline marketing tools.
Investigating the market, the number of target customers that are expected to be attracted by the new restaurant as well as the anticipated cost, a profitable business can be assumed. It is expected that the business can break even within the first year.
en
dc.description.provenanceMade available in DSpace on 2021-06-16T10:24:43Z (GMT). No. of bitstreams: 1
U0001-0307202016394000.pdf: 3388993 bytes, checksum: bf3179faeae2ef586076d55a1799c8a2 (MD5)
Previous issue date: 2020
en
dc.description.tableofcontents1. INTRODUCING THE RESTAURANT .... 1
1.1. BACKGROUND OF THE BUSINESS .... 1
1.2. THE RESTAURANT CONCEPT .... 2
2. THE MARKET .... 5
2.1. MARKET LANDSCAPE .... 5
2.1.1. ATTRACTIVENESS OF THE MARKET IN VIENNA .... 6
2.2. LEGAL ASPECTS OF OPENING A RESTAURANT IN VIENNA .... 9
2.3. MARKET TRENDS .... 10
2.3.1. VEGAN/FLEXITARIAN TREND .... 10
2.3.2. ASIAN FOOD TREND .... 13
2.3.3. COMBINING TRENDS .... 14
2.4. MARKET ANALYSIS .... 15
2.4.1. EXTERNAL ANALYSIS – PORTER’S FIVE FORCES .... 15
2.4.2. INTERNAL ANALYSIS – SWOT .... 20
2.4.3. COMPETITOR ANALYSIS .... 20
3. THE CONSUMER .... 23
3.1. THE TARGET CUSTOMER .... 23
3.2. LOCAL MARKET RESEARCH .... 23
4. THE BUSINESS MODEL .... 27
4.1. BUSINESS NAME AND LOGO .... 27
4.1.1. RESTAURANT NAME .... 27
4.1.2. RESTAURANT LOGO .... 28
4.2. VISION AND MISSION .... 29
4.2.1. VISION STATEMENT .... 29
4.2.2. MISSION STATEMENT .... 29
4.3. GEOGRAPHIC LOCATION .... 29
4.4. PRODUCTS AND SERVICES .... 31
4.4.1. PRODUCTS .... 31
4.4.2. SERVICE .... 36
4.4.3. PRICING STRATEGY .... 40
4.5. RESTAURANT DESIGN .... 44
4.6. VALUE PROPOSITION .... 45
4.6.1. VALUE TO THE CONSUMERS .... 45
4.6.2. CORE COMPETENCIES .... 46
4.6.3. COMPETITIVE ADVANTAGE .... 47
4.7. BUSINESS MODEL CANVAS .... 48
5. MARKETING PLAN .... 49
5.1. MARKETING STRATEGY OVERVIEW .... 49
5.2. COMMUNICATION AND ADVERTISING STRATEGY .... 51
5.3. OFFLINE MARKETING .... 52
5.4. DIGITAL MARKETING .... 52
5.5. CUSTOMER LOYALTY .... 54
5.6. DISTRIBUTION CHANNEL .... 55
5.7. MARKETING INSIDE THE RESTAURANT .... 55
5.8. MARKETING STRATEGY SUMMARY .... 56
6. OPERATIONAL PLAN .... 57
6.1. OPENING HOURS .... 57
6.2. MANAGEMENT .... 57
6.3. HUMAN RESOURCE PLAN .... 58
6.3.1. STAFFING .... 58
6.3.2. RECRUITMENT .... 60
6.3.3. EMPLOYEE TRAINING .... 61
6.4. OPERATION SCHEDULE .... 61
6.5. SUPPLIER AND INVENTORY MANAGEMENT .... 62
6.5.1. SUPPLIER STRATEGY .... 62
6.5.2. SUPPLIER SOURCE .... 62
6.5.3. INVENTORY .... 65
6.6. RISK MANAGEMENT .... 65
6.6.1. IMITATION BY NEW ENTRANTS .... 65
6.6.2. CUSTOMER RETENTION .... 66
6.6.3. REPUTATION .... 66
6.6.4. FINDING PEOPLE WILLING TO WORK IN A RESTAURANT .... 67
6.6.5. LEFT-OVER COST .... 67
6.6.6. PHYSICAL DAMAGE OF THE RESTAURANT/EQUIPMENT .... 67
7. FINANCIAL PLAN .... 68
7.1. IMPORTANT ASSUMPTIONS .... 68
7.1.1. CAPACITY .... 68
7.1.2. DEMAND .... 69
7.2. FINANCING .... 70
7.3. COST .... 70
7.3.1. START-UP COST .... 71
7.3.2. FIXED COST .... 72
7.3.3. VARIABLE COST (EXCL. COST OF GOODS) .... 73
7.3.4. COST OF GOODS .... 73
7.3.5. OTHER COSTS .... 74
7.4. INCOME .... 74
7.5. FINANCIAL FORECAST .... 75
8. FUTURE PLANS .... 77
9. REFERENCES .... 78
dc.language.isoen
dc.subject商業計劃zh_TW
dc.subjectbusiness planen
dc.subjectrestaurant planen
dc.subjectmba thesisen
dc.subjectAustriaen
dc.title商業計劃 - 臺灣風味全素食滷味餐廳(維也納門市)zh_TW
dc.titleBUSINESS PLAN FOR OPENING A VEGAN
TAIWANESE LU-WEI RESTAURANT IN VIENNA
en
dc.typeThesis
dc.date.schoolyear108-2
dc.description.degree碩士
dc.contributor.oralexamcommittee陳文國 (Wen-Kuo Chen),盧信銘 (Hsin-Min Lu)
dc.subject.keyword商業計劃,zh_TW
dc.subject.keywordbusiness plan,restaurant plan,mba thesis,Austria,en
dc.relation.page79
dc.identifier.doi10.6342/NTU202001299
dc.rights.note有償授權
dc.date.accepted2020-07-22
dc.contributor.author-college管理學院zh_TW
dc.contributor.author-dept企業管理碩士專班zh_TW
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