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請用此 Handle URI 來引用此文件: http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/59207
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dc.contributor.advisor孔令傑(Ling-Chieh Kung)
dc.contributor.authorHansen Leeen
dc.contributor.author李翰森zh_TW
dc.date.accessioned2021-06-16T09:17:52Z-
dc.date.available2022-07-17
dc.date.copyright2017-07-17
dc.date.issued2017
dc.date.submitted2017-07-11
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dc.identifier.urihttp://tdr.lib.ntu.edu.tw/jspui/handle/123456789/59207-
dc.description.abstract本研究旨在探討組織信任對合作關係之影響,和組織信任之前提因素。本研究以Blua(1964)和Thibaut 和Kelly(1959)的社會交換理論作為主要理論基礎,並提出共五個假設。獎勵、公平性、滿意度和溝通是組織間信任的前提因素,以及組織間信任對合作關係之意圖。
透過線上郵寄調查收集111 份供應商與分銷商關係之調查。研究對象是泰國的橡膠小農。資料分析顯示出組織信任的前提因素,譬如:公平性、滿意度和溝通與組織信任有正相關顯著。但是,獎勵制度對於組織的信任是不顯著的。組織信任對未來發展之合作關係有正向顯著。
本研究結果提供分銷商應用上該如何加強它的信任行為與合作關係,希望在橡膠產業供應鏈中能提高整體質量和降低交易成本。因此,本研究建構了新的研究模型,並進行深入分析信任與其他相關構面對合作關係之研究。這項研究的價值是探討組織信任在發展中國家之傳統產業,這是在過往文獻中較少有深入研究之議題。
zh_TW
dc.description.abstractThis research aims to discover the impacts of inter-organizational trust on cooperative relationship, and to identify the antecedent of inter-organizational trust. This study adopted social exchange theory by combining Blua (1964) and Thibaut and Kelly (1959) as two main social exchange theories as the theoretical foundation. There are total five hypotheses. Reward, fairness, satisfaction, and communication are four antecedents for inter-organizational trust, and inter-organizational trust on intention for developing a cooperation relationship.
Data was collected through web survey from 111 supplier-distributors relationship. The subject is rubber smallholder in Northeastern Thailand. The data analysis is shown the antecedents of inter-organizational trust (fairness, satisfaction, and communication) were found positively related to building trust. However, reward is not significant impacts on trust perceived by the supplier. Inter-organizational trust showed a significant affect on developing future cooperative relationship.
The findings of the research provide valuable insights into how distributors should strengthen their trustworthiness behaviors that would develop the trust-cooperation relationships, in order to improve the quality and lower the transaction in the rubber supply chain as a whole. This research also develops a new research model that investigating the relationships between trust and cooperation along with other influencing constructs. The originality and value of this study is that it examines the traditional industry in developing country, which is not dealt with in prior literatures.
en
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Previous issue date: 2017
en
dc.description.tableofcontents誌謝 I
摘要 II
ABSTRACT III
TABLE OF CONTENT IV
LIST OF TABLES VI
LIST OF FIGURES VII
CHAPTER 1 INTRODUCTION 1
1.1 BACKGROUND 1
1.2 MOTIVATION AND OBJECTIVE 2
1.3 RESEARCH OUTLINE 4
CHAPTER 2 LITERATURE REVIEW 6
2.1 RUBBER INDUSTRY OVERVIEW 6
2.2 SUPPLY CHAIN RELATIONSHIP 9
2.3 TRUST IN SUPPLY CHAIN RELATIONSHIP 24
CHAPTER 3 RESEARCH METHODOLOGY 31
3.1 THEORETICAL BACKGROUND - SOCIAL EXCHANGE THEORY (SET) 31
3.2 RESEARCH MODEL AND HYPOTHESES 39
CHAPTER 4 MEASURE DEVELOPMENT AND PILOT TESTING 44
4.1 DATA COLLECTION 44
4.2 MEASURES DEVELOPMENT 44
4.3 MEASUREMENT ANALYSIS 47
4.4 PILOT TESTING 48
CHAPTER 5 DATA ANALYSIS AND RESULTS 56
5.1 SAMPLE ANALYSIS 56
5.2 CONFIRMATORY FACTOR ANALYSIS 60
5.3 RELIABILITY AND VALIDITY ANALYSIS 63
5.4 STRUCTURAL EQUATION MODELING 66
CHAPTER 6 CONCLUSION AND SUGGESTION 72
6.1 CONCLUSION 72
6.2 CONTRIBUTION 77
6.3 LIMITATIONS AND FUTURE RESEARCH DIRECTION 80
REFERENCES 83
APPENDIX A: QUESTIONNAIRE (ENGLISH VERSION) 88
dc.language.isoen
dc.subject社會交換理論zh_TW
dc.subject組織信任zh_TW
dc.subject供應鏈關係zh_TW
dc.subject合作zh_TW
dc.subject橡膠業zh_TW
dc.subjectrubber industryen
dc.subjectinter-organizational trusten
dc.subjectsocial exchange theoryen
dc.subjectcooperationen
dc.subjectsupply chain relationshipen
dc.title供應商與分銷商關係之信任和合作模型zh_TW
dc.titleA Model of Trust and Cooperation in Supplier and
Distributor Relationship
en
dc.typeThesis
dc.date.schoolyear105-2
dc.description.degree碩士
dc.contributor.coadvisor許瑋元(Carol Hsu)
dc.contributor.oralexamcommittee張欣綠(Hsin-Lu Chang)
dc.subject.keyword供應鏈關係,組織信任,社會交換理論,合作,橡膠業,zh_TW
dc.subject.keywordsupply chain relationship,inter-organizational trust,social exchange theory,cooperation,rubber industry,en
dc.relation.page92
dc.identifier.doi10.6342/NTU201701466
dc.rights.note有償授權
dc.date.accepted2017-07-11
dc.contributor.author-college管理學院zh_TW
dc.contributor.author-dept資訊管理學研究所zh_TW
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