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  1. NTU Theses and Dissertations Repository
  2. 管理學院
  3. 管理學院企業管理專班(Global MBA)
請用此 Handle URI 來引用此文件: http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/54936
完整後設資料紀錄
DC 欄位值語言
dc.contributor.advisor許鉅秉(Jiuh Biing Sheu)
dc.contributor.authorJohn J. Urbanen
dc.contributor.author吳約翰zh_TW
dc.date.accessioned2021-06-16T03:42:02Z-
dc.date.available2015-03-13
dc.date.copyright2015-03-13
dc.date.issued2015
dc.date.submitted2015-02-12
dc.identifier.citation1) Bowersox and Closs, 1996, Logistical Management: The Integrated Supply Chain Process, McGraw-Hill Companies, Ch. 4.
2) Bowersox, Closs, Cooper and Bowersox, 2013, Supply Chain Logistics Management, McGraw-Hill Education, International edition, Ch. 3, 14.
3) Burt, Dobler and Starling, 2003, World Class Supply Management: The Key To Supply Chain Management, McGraw-Hill, 7th ed.
4) Chen, Jam, 2006, Atop the EMS Heap: Foxconn's Business Model, Market Intelligence & Consulting Institute (MIC).
5) Chopra and Meindl, 2012, Supply Chain Management: Strategy, Planning & Operations, Pearson Education, 3rd ed., Ch.14.
6) Cox, A. (a), 2004, Business relationship alignment: on the commensurability of value capture and mutuality in buyer and supplier exchange, Supply Chain Management: An International Journal, Vol. 9 No. 5, pp. 410 - 420.
7) Cox, A. (b), 2004, The art of the possible: relationship management in power regimes and supply chains, Supply Chain Management: An International Journal, Vol. 9, No. 5, pp. 346–356.
8) Cox A., 1999, Power, value and supply chain management, Supply Chain Management: An International Journal, Vol. 4, No. 4, pp.346–356.
9) Emerson, 1962, Power-Dependence Relations, American Sociological Review, Vol. 27, No. 1, 31-41.
10) Gadde and Hakansson, 2001, Supply network strategies, Wiley.
11) Gadde, L. & Persson, G., 2004. Developments on the supply side of companies. In Rethinking Marketing - Developing a new understanding of markets. Wiley. pp. 161-86.
12) Humphreys, Shiu and Chan, 2001, Collaborative buyer‐supplier relationships in Hong Kong manufacturing firms, Supply Chain Management: An International Journal, Vol. 6, No. 4, pp. 152-162.
13) Inderst, 2008, Single Sourcing versus Multiple Sourcing, RAND Journal of Economics, Vol. 39, No. 1, pp. 199–213.
14) Jonsson and Zineldin, 2003, Achieving high satisfaction in supplier-dealer working relationships, Supply Chain Management: An International Journal, Vol. 8, No. 3, pp. 224-240.
15) Kalwani and Narayandas, 1995: Long-Term Manufacturer-Supplier Relationships: Do They Pay off for Supplier Firms? Journal of Marketing, Vol. 59, No. 1, pp. 1-16.
16) Kibbeling et al, 2013, Market Orientation and Innovativeness in Supply Chains: Supplier’s Impact on Customer Satisfaction, Journal of Product Innovation Management, Vol. 30, No. 3, pp. 500–515.
17) Korea Associates Business Consultancy Ltd, 2012, Global Value Chain Analysis on Samsung Electronics, Commissioned by the Commercial Section of the Canadian Embassy in the Republic of Korea.
18) Kotler and Keller, 2009, A Framework for Marketing Management, Prentice Hall, 4th ed., Ch. 14.
19) Krause, Handfield and Tyler, 2007, The relationships between supplier development, commitment, social capital accumulation and performance improvement, Journal of Operations Management, Vol. 25, pp. 528-545.
20) Krause and Ellram (a), 1997, Success factors in supplier development, International Journal of Physical Distribution & Logistics Management, Vol. 27, No. 1, pp. 39 – 52.
21) Krause and Ellram (b), 1997a, Critical elements of supplier development: The buying-firm perspective, European Journal of Purchasing & Supply Management Vol. 3, No. 1, pp. 21-31.
22) Lee, Chen and Tang, 2005, Exploring the Growth Strategy of Contract Electronics Manufacturers in Taiwan: A Competence-Based Perspective, Competence Perspective on Managing Internal Process, JAI Press Inc., pp. 203-227.
23) Lee, Keh and Chung, 1999, Single versus multiple source purchasing strategy; National University of Singapore.
24) Liemt, G.V., 2007, Subcontracting in electronics: From contract manufacturing to providers of Electronic Manufacturing Services (EMS), Working Paper for the International Labour Office, Geneva.
25) Nagati, H. and Robolledo C., 2013, Supplier development efforts: The supplier’s point of view, Industrial Marketing Management, Vol. 42, pp. 180-188.
26) Pfeffer and Salancik, 1978, The external control of organizations: A Resource Dependence Perspective, Published by the authors, Chapter 3.
27) Prahalad, C.K. and Hamel, G., 1990, The Core Competence of the Corporation, Harvard Business Review, Vol. 68, No. 3, pp. 79–91.
28) Pulles, Veldman, Schiele and Sierksma, 2014, Pressure or Pamper? The Effects of Power and Trust Dimensions on Supplier Resource Allocation, Journal of Supply Chain Management, Vol. 50, No. 3, pp. 16–36.
24) Qi and Lu, 2010, Outsourcing to Asia, ODM practices, Managing Supply Chains on the Silk Road: Strategy, Performance, and Risk, Taylor & Francis Group, LLC
25) Roylance, Derek, 2006, Purchasing Performance: Measuring, Marketing and Selling the Purchasing Function, Gower Publishing Company, Ch. 1.
26) Rajput and Bakar, 2012, Elements, Benefits, & Issues of Supplier Development Contextualizing Multiple Industries, Journal of Basic and Applied Scientific Research.
27) Scott J. Mason Michael H. Cole Brian T. Ulrey Li Yan, 2002, Improving electronics manufacturing supply chain agility through outsourcing, International Journal of Physical Distribution & Logistics Management, Vol. 32, No. 7, pp. 610-620.
28) Sheu, Jiu Biing, 2014, Chapter 3: Distribution Channel Relationship Management, 2014, Course: Integrated Logistics Management, Taiwan National University.
29) Sheu, Jiu Biing, 2014, Chapter 7: Green Procurement, Course: Green Supply Chain Management, Taiwan National University.
30) Skogman and Tiselius, 2012, Developing strategic supplier relationships at Volvo Powertrain: Introducing a method for choosing and involving suppliers in developing the customer-supplier relationships, Master of Science thesis, Supply Chain Management program, Chalmers University of Technology.
31) Sung, Jeremy H., 2012, The Case Study on HonHai-Sharp Alliance: A Strategy Perspective, Master Thesis, National Taiwan University, College of Management, Global MBA Program
32) Svahn and Westerlund, 2009, Purchasing strategies in supply relationships, Journal of Business & Industrial Marketing, Vol. 24, No. 4, pp.173 – 181
33) Tsai, 2005, The Competitive Strategies of Taiwanese Hi-Tech Industry, Department of Cooperative Economics, National Taipei University
34) Vergara, 2012, Samsung Electronics and Apple, Inc.: A Study in Contrast in Vertical Integration in the 21st Century, American International Journal of Contemporary Research, Vol. 2 No. 9.
35) Wade, C.W., 2007, The EMS Market for Tier II & Tier III Providers, Technology Forecasters Inc.
Webpages
1) Hon Hai Precision: You Are Your Own Greatest Enemy, Elaine Huang, October 16, 2014, CommonWealth Magazine (天下雜誌), number 558 http://bit.ly/1KTReLg
2) The Bird Billionaire, 2000, Goldsea - Asian American Daily, http://bit.ly/1DRxI09
3) Supplier Development: Knowledge Summary, The Chartered Institute of Purchasing and Supply (CIPS), 2014, http://bit.ly/1sQTaOL
5) Capability Trumps Capacity in EMS Industry, Thomas Dinges, Analyst, EMS & ODM, iSuppli. http://ubm.io/1yz4DU6
6) Message from CEO, ViewSonic Corp website: http://bit.ly/1zpTypP
7) Contract Manufacturing: A $300B Industry, John MacWilliams, Connector and Cable Assembly Supplier, Dec 3 2012, http://bit.ly/1Ee5IB5
8) How Pursuit of Profits Kills Innovation and the U.S. Economy, Clayton Christensen, Nov 18, 2011, Forbes, http://onforb.es/1ixRqOS
9) EMS and ODM Market Worth US$ 367.6 Billion in 2015, Yahoo Finance, Mar 17, 2014, http://yhoo.it/1BOMJ0P
10) EMS Providers Face the Same Supply Chain Risks as OEMs, James Carbone, May 15, 2013, Digi-Key Corporation, http://bit.ly/1xGPDy8
11) Wistron Company profile, http://bit.ly/1ydgp6i
12) Wistron Corporation – A Technology Service Provider: Investor presentation, 2012, Wistron, http://bit.ly/1sQYx0m
13) Business Outlook - Global Electronics Industry, Custer Consulting Group, 2014, http://bit.ly/1DRy9r7
14) Hon Hai, Innolux to invest $2.8 billion in Taiwan flat-panel plant, By Michael Gold, Nov 20, 2014, Reuters, http://yhoo.it/1KTZV8q
15) Outsourcing’s next evolution: How we got here – Part 1, Evertiq New Media AB, Apr 5, 2013, http://bit.ly/1xkCHiC
16) ODM Wistron’s EMS vs. Pegatron and Hon Hai, Venture Outsource, http://bit.ly/1yuRflE
17) Study on OEM, ODM and OBM: Extending the Supply Chain with Added Value, Hong Kong Trade Development Council Research, http://bit.ly/1KU5sMk
19) Retina 5K iMac: Powerful Proof of the PC Renaissance, by Farhad Manjoo, Dec 14, 2014, The New York Times, http://nyti.ms/1DTC4nA
20) Handset Industry: Late-smartphone cycle - Chinese OEMs eyeing global expansion, Jeff Pu, Nov 14, 2014, Yuanta Research, http://bit.ly/1B7NoIY
22) After losing its biggest customer, Celestica is reinventing itself yet again, Matthew McClearn, May 10, 2013, Canadian Business, http://bit.ly/1M2GZF5
23) Portfolios of Buyer-Supplier Relationships Bensaou, M., 1999, HBD Magazine, http://bit.ly/1KCCEVE
dc.identifier.urihttp://tdr.lib.ntu.edu.tw/jspui/handle/123456789/54936-
dc.description.abstractOver the last 25 years, outsourcing has become the norm in the brand electronics industry. For brand electronics companies, collaboration with suppliers is crucial to satisfying internal customer and end-user needs. Therefore, buying organizations like these must have internal structures in place to coordinate strategic and transactional outcomes, and employ a sourcing strategy that includes both multi-sourcing and supplier development. A collaborative outsourcing relationship is characterized as both transactional and collaborative with buyer and vendor coming together to collaborate on projects on a contractual basis.
This research focuses on the factors that affect the ability of these firms to achieve Customer Success” by identifying the differences in buyer-vendor goals and how it affects the relationship. Understanding the buyer-vendor attitude gap is crucial to getting the best results from buyer-vendor collaborative relationships.
In this research paper we present results from an electronics industry case study, where we interviewed both buyers from the brand electronics company “VS” and EMS vendors to collect data on relationship success factors, although the results are presented from the buying company point of view. These results are supported by previous research done on buyer-vendor relationships, and contribute new ideas in terms of buyer-vendor collaboration in the brand electronics industry.
en
dc.description.provenanceMade available in DSpace on 2021-06-16T03:42:02Z (GMT). No. of bitstreams: 1
ntu-104-R01749061-1.pdf: 2358249 bytes, checksum: fc9531f654893faefd960bacdd2f0c34 (MD5)
Previous issue date: 2015
en
dc.description.tableofcontentsTable of Contents iv
List of Tables of Figures vi
1.0 Introduction 1
1.1 Problem Statement 2
1.2 Research Purpose 3
1.3 Research Gap 4
2.0 Literature Review 6
2.1 Outsourcing Collaboration 6
2.1.1 Achieving Customer Success 7
2.1.2 Buyer Goals and Competencies 10
2.1.3 Vendor Goals and Competencies 14
2.2 Coordinating the Internal Procurement Process 21
2.2.1 Centralized Purchasing 22
2.2.2 The 7-Step Procurement Cycle 25
2.2.3 The Supplier Development Process 32
2.3 Resource Dependence in Buyer-Vendor Relationships 33
2.3.1 Resource Dependence Theory 34
2.3.2 Leadership & Risk 36
2.3.3 Sourcing Strategies 36
2.3.4 Supplier Development 38
3.0 Methodology 40
3.1 Research Method: Deep Interview Questionnaire 40
3.2 Research Procedure 41
4.0 Analysis 44
4.1 Data Collection 44
4.1.1 Buyer Success Criteria 45
4.1.2 Common Success Criteria 52
4.1.3 Vendor Success Criteria 56
4.2 Analytical Results 61
4.3 Managerial Implications 65
5.0 Conclusions 68
6.0 Bibliography 73
References 73
Webpages 75
7.0 Appendix 77
Interview Questionnaire Data 77
Interview Questionnaire: Yen-Chung Lai, Hon Hai 77
Interview Questionnaire: Allan Read, Celestica 82
Interview Questionnaire: Alan Wen, VS-company 85
Interview Questionnaire: Thomas Hung, VS-company 90
Interview Questionnaire: Steve Wang, VS-company 92
dc.language.isoen
dc.title買主-供應商在電子品牌產業的合作關係zh_TW
dc.titleBuyer-Vendor Collaboration in the Brand Electronics Industryen
dc.typeThesis
dc.date.schoolyear103-1
dc.description.degree碩士
dc.contributor.oralexamcommittee胡均立(Jin-Li Hu),盧宗成(Chung-Cheng Lu)
dc.subject.keyword買家供應商合作,品牌電子產品,供應鏈,外包,供應商選擇,議價能力,採購週期,zh_TW
dc.subject.keywordbuyer-vendor collaboration,brand electronics,supply chain,outsourcing,supplier selection,bargaining power,procurement cycle,en
dc.relation.page95
dc.rights.note有償授權
dc.date.accepted2015-02-12
dc.contributor.author-college管理學院zh_TW
dc.contributor.author-dept企業管理碩士專班zh_TW
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