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  1. NTU Theses and Dissertations Repository
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請用此 Handle URI 來引用此文件: http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/51294
完整後設資料紀錄
DC 欄位值語言
dc.contributor.advisor郭乃菱
dc.contributor.authorHeng-Jyun Zhouen
dc.contributor.author周姮均zh_TW
dc.date.accessioned2021-06-15T13:29:41Z-
dc.date.available2016-03-08
dc.date.copyright2016-03-08
dc.date.issued2014
dc.date.submitted2016-02-04
dc.identifier.citation壹、中文文獻
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————,2012,〈天下雜誌2012年幸福城市大調查〉,天下雜誌第505期,http://www.cw.com.tw/ppt/powerpoint.action?id=432,2014年8月22。
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李允傑,2007。〈公部門績效評估技術與指標〉,《研考雙月刊》,31(2): 26-39。
李月瑛、吳雪伶、施光訓,2006。〈政府績效管理模式之實證研究-以導入美國政府part制度為例〉,《華人前瞻研究》,2(1): 25-42。
李泰興,2000。〈臺灣省各縣市財政狀況分析與探討〉,《主計月報》,(540): 56-69。
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李誠,2000。《人力資源管理的 12 堂課》,臺北:天下遠見。
林全,2000。〈政府財政與效率——落實地方財政制度〉,《新世紀智庫論壇》,10: 58-59。
林家琛,2002,〈風景名勝和社福考核差 市府不平〉,《聯合報》,10月29日,18版。
林健次、蔡吉源,2003。〈地方財政自我負責機制與財政收支劃分〉,《公共行政學報》,(9): 1-33。
林順裕,2011。《我國一般性補助款制度改革執行成效之評估》,臺北:臺灣大學政治學研究所學位論文。
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施能傑,2001。〈建構行政生產力衡量方式之芻議〉,《中國行政》,(69): 15-46。
胡龍騰,2011。〈我國施政績效資訊運用實務與問題分析〉,《研考雙月刊》,35(3): 10-22。
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孫容華,2001,〈內政部考核縣政府執行社福績效〉,《聯合報》,6月27日,18版。
郭昱瑩,2009。〈政府績效管理與執行力建構〉,《研考雙月刊》,33(2): 30-47。
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簡慧珍,2001,〈身心障礙團體要求編足社福預算〉,《聯合報》,7月5日,17版。
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dc.identifier.urihttp://tdr.lib.ntu.edu.tw/jspui/handle/123456789/51294-
dc.description.abstract社會福利績效考核乃是因應我國一般性補助款制度改革而建立,考核之目標兼有公平及效率兩大價值。然而績效評估容易發生績效悖理的現象,使考核無法反映組織真實表現並達成考核目標。本研究聚焦於社會福利績效考核制度對地方政府社會福利制度規劃的實質影響,並假設客觀考核等第高、民眾主觀評價佳的地方政府,資源投入更符合民眾需求;藉由觀察社會福利施政主客觀評價出現落差的地方政府,瞭解考核在地方政府社會福利制度中的角色、與地方社會福利政策是否存在衝突,以及對地方社會福利資源分配效率的影響。
透過目的性取樣進行深度訪談後,研究發現考核在社會福利政策中扮演監督者、引導者的角色。有關考核制度與地方社會福利制度規劃的衝突,反映在指標設計階段與實際執行考核兩處,首先於指標設計階段,多數地方政府認為意見未受到重視和採納;而在實際執行階段,考核制度造成了資源的虛擲與無效率,且創新項目未受地方政府青睞。而考核的懲罰性質,亦帶來社會福利補助款分配的惡性循環,大大影響地方政府的社會福利資源分配效率。研究亦發現府際間的認知差異,相較於地方政府的重視,從中央政府觀點反而認為考核制度對地方政府資源的影響並不大,此外也發現離島縣市在考核上具特殊性,無法等一齊觀。研究建議未來應重新檢討社會福利績效考核之定位,並加強考核的輔導功能。
zh_TW
dc.description.abstractThe Social Welfare Performance Measurement (SWPM) in Taiwan was established during the general grant reform in the 1990s. The aim was to maintain equity and efficiency in the society. However, performance measurement sometimes leads to performance paradox, making it harder for the measurement (1) to reveal the real performance of the organisation and (2) achieve the goal of performance measurement. This thesis focuses on the impact of SWPM to local government’s welfare system. Assuming local governments with better performance scores and satisfaction rates are more likely to allocation resource which meets people’s need. Through in-depth interviews, this research aims to understand the gap between subjective and objective evaluation of local government. Figuring out the relations between SWPM and local government: What’s the role of SWPM in local context? Are there any conflicts between SWPM and local government? What’s the impact of SWPM has on resource allocation?
Findings show that the SWPM act as leader and supervisor to local government welfare system. Conflicts usually happen at the indicator design stage and the measurement implementation stage. Local government feels that their opinions are not taken seriously at the indicator design stage. At the measurement implementation stage, resource waste, inefficient implementation and unfavourable innovative indicators all fuelled conflicts. As for the impact of SWPM, the penalty function of the measurement leads to a vicious circle of resource allocation. This research suggests that SWPM needs to be reviewed and strengthen the function of policy guidance.
en
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en
dc.description.tableofcontents第一章 緒論 1
第一節 研究動機與背景 1
第二節 研究目的與問題 17
第二章 文獻回顧 21
第一節 政府角色的轉變 21
第二節 補助款與社會福利 25
第三節 績效評估 30
第四節 文獻綜合探討 42
第三章 研究方法與範圍 45
第一節 研究方法 45
第二節 研究對象 47
第四章 研究發現 51
第一節 社會福利考核之於地方政府 51
第二節 社會福利需求與要求的衝突 59
第三節 考核對地方社福資源的影響 76
第四節 小結 83
第五章 結論與建議 85
第一節 考核制度扮演監督及引導角色 86
第二節 考核制度隱含的衝突與矛盾 87
第三節 考核制度對資源造成的影響 91
第四節 政策及未來研究建議 92
參考文獻 97
壹、中文文獻 97
貳、西文文獻 102
附錄 訪談紀錄 110
dc.language.isozh-TW
dc.subject一般性補助款zh_TW
dc.subject績效評估zh_TW
dc.subject一般性補助款zh_TW
dc.subject績效悖理zh_TW
dc.subject社會福利績效考核zh_TW
dc.subject績效評估zh_TW
dc.subject績效悖理zh_TW
dc.subject社會福利績效考核zh_TW
dc.subjectGeneral Granten
dc.subjectThe Social Welfare Performanceen
dc.subjectGeneral Granten
dc.subjectPerformance Measurementen
dc.subjectPerformance Paradoxen
dc.subjectThe Social Welfare Performanceen
dc.subjectPerformance Measurementen
dc.subjectPerformance Paradoxen
dc.title臺灣社會福利績效考核中的悖理zh_TW
dc.titleParadox of Social Welfare Performance Measurement: A Case Study of Taiwanen
dc.typeThesis
dc.date.schoolyear104-1
dc.description.degree碩士
dc.contributor.oralexamcommittee胡龍騰,王宏文
dc.subject.keyword社會福利績效考核,一般性補助款,績效評估,績效悖理,zh_TW
dc.subject.keywordThe Social Welfare Performance,General Grant,Performance Measurement,Performance Paradox,en
dc.relation.page156
dc.rights.note有償授權
dc.date.accepted2016-02-04
dc.contributor.author-college社會科學院zh_TW
dc.contributor.author-dept政治學研究所zh_TW
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