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  1. NTU Theses and Dissertations Repository
  2. 管理學院
  3. 資訊管理學系
請用此 Handle URI 來引用此文件: http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/50908
完整後設資料紀錄
DC 欄位值語言
dc.contributor.advisor許瑋元(Wei-Yuan Hsu)
dc.contributor.authorShu-Hsuan Liaoen
dc.contributor.author廖書萱zh_TW
dc.date.accessioned2021-06-15T13:05:49Z-
dc.date.available2018-07-26
dc.date.copyright2016-07-26
dc.date.issued2016
dc.date.submitted2016-07-04
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dc.identifier.urihttp://tdr.lib.ntu.edu.tw/jspui/handle/123456789/50908-
dc.description.abstract由於行動裝置的日漸普及,在行動商務的蓬勃發展下,最核心的交易行為就 是行動支付,而 2015 年為台灣行動支付元年,從銀行業者、電商業者都積極的在 行動支付市場中佈局,然而在台灣目前消費者對於行動支付使用上還沒有非常廣 泛,各家業者皆推出各自的行動支付應用程式,因此探討影響消費者採用行動支 付的因素是一個重要的議題。
在過去的研究中探討行動支付的採用意圖大多從系統的特性研究,像是相容 性、安全性、易用性等等,但是很少有研究以品牌延伸的觀點探討使用者對於行 動支付的採用意圖,然而有許多研究中指出在市場中品牌位於領導地位,通常會 有較高的知名度與市場佔有率,其品牌旗下的延伸產品更容易可以獲得消費者的 認同,使用者對於經常接觸的品牌所推出來的產品會更有意願使用,所以本研究 以 LINE 品牌所發展出的行動支付 LINE Pay 為例,探討使用者對於行動支付的採用意圖。
本研究的研究方法以量化分析並利用問卷收集的方式分析研究模型,研究結 果發現母品牌的知覺品質與知覺契合度和知覺連結度會正向影響延伸產品行動支 付的知覺品質,並進一步影響行動支付的採用意圖,此研究提供在行動支付領域 中,透過品牌延伸的方式會影響使用者對於行動支付的採用意圖,提供給在產品 推廣上的行動支付業者一些建議。
zh_TW
dc.description.abstractDue to the rapid growth of mobile markets, mobile payment which is the core of mobile commerce has boomed in recent years. Banking industry and e-commerce companies have begun to plan their market strategy actively in 2015 in Taiwan. However, mobile payment is still in its infancy in Taiwan. Many mobile payment providers develop their own mobile payment applications. Therefore, investigating the factors influencing consumers’ adoption intention to use mobile payments is an important issue.
Prior studies exploring the factors influencing users’ adoption intention of mobile payments focus mainly on the technological characteristics such as compatibility, mobility or security. Little research explores the consumers’ adoption intension of mobile payments from a brand extension perspective. Several studies indicate that the dominant brand often has the high awareness and the market share, which in turn reduces the initial marketing costs and reinforces the probability of acceptance of the new product. Consumers have strong intention to use the extensions. Therefore, this research attempts to exploit Line brand extension to the mobile payment application called Line Pay to investigate user’s adoption intention of the mobile payment.
The research conducted an empirical investigation through survey. Our research findings reveal that perceived quality of parent brand, perceived fit and perceived tie are transferred to the quality of the mobile payment extension. Moreover, the quality of the mobile payment extension positively influences users’ adoption intension of the mobile payment. This study finds that, in the mobile commerce context, the brand extension may affect users’ adoption of the mobile payment and provides the mobile payment providers insights into the marketing promotion strategies.
en
dc.description.provenanceMade available in DSpace on 2021-06-15T13:05:49Z (GMT). No. of bitstreams: 1
ntu-105-R03725032-1.pdf: 1188637 bytes, checksum: dcf5d5c48d00a7b33aade4de2dfa240e (MD5)
Previous issue date: 2016
en
dc.description.tableofcontents誌謝 I
摘要 II
ABSTRACT III
目錄 IV
圖目錄 V
表目錄 VI
第一章 導論 1
第一節 研究動機與目的 1
第二節 研究問題 2
第三節 研究架構 3
第二章 文獻探討 5
第一節 行動支付介紹 5
第二節 行動支付採用相關議題 6
第三節 品牌延伸相關議題 8
第三章 研究架構 12
第一節 理論背景 12
第二節 研究模型與假說 13
第四章 研究方法 17
第一節 問卷設計 17
第二節 前測問卷信度檢驗 18
第五章 資料分析與研究結果 22
第一節 人口統計變項分析 22
第二節 結構方程模式分析 24
第六章 結論與建議 31
第一節 研究結論 31
第二節 研究貢獻 33
第三節 研究限制與未來研究建議 34
參考文獻 35
附錄 43
dc.language.isozh-TW
dc.subject知覺品質zh_TW
dc.subject採用意圖zh_TW
dc.subject知覺品質zh_TW
dc.subject品牌延伸zh_TW
dc.subject行動支付zh_TW
dc.subject行動支付zh_TW
dc.subject品牌延伸zh_TW
dc.subject採用意圖zh_TW
dc.subjectbrand extensionen
dc.subjectmobile paymenten
dc.subjectbrand extensionen
dc.subjectmobile paymenten
dc.subjectperceived qualityen
dc.subjectadoptionen
dc.subjectadoptionen
dc.subjectperceived qualityen
dc.title以品牌延伸觀點探討使用者對行動支付的採用意圖zh_TW
dc.titleAdoption of Mobile Payment: A Brand Extension Perspectiveen
dc.typeThesis
dc.date.schoolyear104-2
dc.description.degree碩士
dc.contributor.oralexamcommittee張欣綠,孔令傑
dc.subject.keyword行動支付,品牌延伸,知覺品質,採用意圖,zh_TW
dc.subject.keywordmobile payment,brand extension,perceived quality,adoption,en
dc.relation.page44
dc.identifier.doi10.6342/NTU201600628
dc.rights.note有償授權
dc.date.accepted2016-07-05
dc.contributor.author-college管理學院zh_TW
dc.contributor.author-dept資訊管理學研究所zh_TW
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