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http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/48818完整後設資料紀錄
| DC 欄位 | 值 | 語言 |
|---|---|---|
| dc.contributor.advisor | 余峻瑜(Jiun-Yu Yu) | |
| dc.contributor.author | Yi Chen Michelle Guo | en |
| dc.contributor.author | 郭奕辰 | zh_TW |
| dc.date.accessioned | 2021-06-15T11:09:46Z | - |
| dc.date.available | 2026-10-24 | |
| dc.date.copyright | 2017-02-08 | |
| dc.date.issued | 2016 | |
| dc.date.submitted | 2016-10-16 | |
| dc.identifier.citation | 1. Albarrak, A. I. E-health quality and key performance indicators. TTEM, 294.
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M., Hofmann-Wellenhof, R., Wurm, R., & Soyer, H. P. (2008). Telemedicine and teledermatology: Past, present and future. JDDG: Journal Der Deutschen Dermatologischen Gesellschaft, 6(2), 106-112. 73. Yin, R. K. (1984). Case study research: design and methods. Sage Publications. | |
| dc.identifier.uri | http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/48818 | - |
| dc.description.abstract | 隨著醫療進步、低出生率以及延長的平均壽命，人口結構的快速更迭造成的高扶養比及人口老化現象，皆使得醫療產業更加重視長期照護以及個人健康管理，遠距照護之服務模式因此而生。當對於遠距照護的需求逐漸提高，如何全面性的評估及分析遠距照護所能夠帶來的效益就成為一個相當重要的議題。本研究將結合普遍應用於製造業之作業管理以及策略管理的概念，對遠距照護之服務模式進行分析，以期能夠給予照護服務提供者一個新的角度來創新服務之商業模式。
本研究將建構一個三層模型，並套用個案研究之方法，選定一營運中的遠距照護中心進行討論。第一層模型主要為探討目標遠距照護中心現階段的營運及資訊科技之策略是否有價值結構上的一致性，並指出該中心的價值結構可能發展之方向；第二層模型將參考第一層模型分析出之方向，再以作業策略的概念定義出該中心可能之作業發展重點；第三層模型則是綜合所有分析過程之結果，以商業模式創新的概念為該中心建立新的商業模式。 本研究之主要結果以及目的為以作業策略及商業模式創新之觀點，建立專為遠距照護服務之發展及演進設計的評估模型，以期能提供未來遠距照護服務的改善及優化方向之建議。 | zh_TW |
| dc.description.abstract | The increasing need for telehealth services raises concern on the analytical processes of telehealth in different perspectives, including the fields of operations and strategic management which are usually applied to manufacturing industries. Therefore, this study integrates the concept of strategic alignment and operations strategy generation to provide a new angle to innovate the business model of telehealth implementation.
The case study method is chosen for this study, and a three-layered framework is incorporated to evaluate the telehealth center. The first model assesses the strategic alignment of value configurations to examine the consistency of strategic design of the target case; the second model takes the expected configuration developmental directions and constructs an operations strategy refined for telehealth to indicate operational areas of focus; the third model then consolidates the objectives generated from the previous models to further produce a new business model through model innovation techniques. The results of this study aim to provide a referential improvement route that is specially designed for telehealth services development from the operations strategy and business model innovation perspectives. | en |
| dc.description.provenance | Made available in DSpace on 2021-06-15T11:09:46Z (GMT). No. of bitstreams: 1 ntu-105-R02741077-1.pdf: 4280777 bytes, checksum: 58cd5fd602ad0e5919ee121041431293 (MD5) Previous issue date: 2016 | en |
| dc.description.tableofcontents | 誌謝 i
中文摘要 ii Abstract iii Table of Contents iv List of Figures vii List of Tables viii 1. Introduction 1 1.1 General Background 1 1.2 Research Purpose 2 1.3 Overview 3 2. Literature Review 5 2.1 Telehealth Service 5 2.1.1 Definition and Contents 5 2.1.2 History and Development 6 2.1.3 Challenges 9 2.2 Business Model Innovation 11 2.2.1 Business Model 11 2.2.2 Business Model Innovation 16 2.3 Operations Strategy 30 2.3.1 Operations Strategy 30 2.3.2 Operations Strategy and Business Model Innovation 40 3. Method 47 3.1 Case Study 47 3.1.1 Definition and Contents 47 3.1.2 Advantages and Challenges 48 3.2 Observation 50 3.2.1 Definition and Contents 50 3.2.2 Advantages and Challenges 53 4. Case Analysis 55 4.1 Research Case Introduction 55 4.1.1 History and Development 56 4.1.2 Organizational Structure 57 4.1.3 The Telehealth Platform 60 4.1.4 Operating Process 62 4.2 Research Case Strategic Alignment Assessment 63 4.2.1 Business Strategy 64 4.2.2 Business Structure 66 4.2.3 Information Service Strategy 70 4.2.4 Information Service Structure 72 4.2.5 Strategic Alignment of Value Configurations 74 4.3 Research Case Operations Strategy Formulation 79 4.3.1 Operations Strategy Matrix Refinement 79 4.3.2 The Decision Areas 82 4.3.3 The Operations Strategy Matrix 86 4.3.4 Criticality Assessment 95 4.4 Research Case Business Model Innovation 100 4.4.1 The Current Model 100 4.4.2 Model Innovation Process 103 4.4.3 The Innovated Model 110 5. Conclusion 115 5.1 Results and Discussion 115 5.2 Conclusion 117 5.3 Limitations and Recommendations for Future Research 119 5.3.1 Limitations 119 5.3.2 Recommendations for Future Research 120 References 122 | |
| dc.language.iso | en | |
| dc.subject | 商業模式創新 | zh_TW |
| dc.subject | 遠距照護 | zh_TW |
| dc.subject | 策略一致性 | zh_TW |
| dc.subject | 作業策略 | zh_TW |
| dc.subject | business model innovation | en |
| dc.subject | operations strategy | en |
| dc.subject | strategic alignment | en |
| dc.subject | telehealth service | en |
| dc.title | 以作業策略觀點探討遠距照護服務之商業模式創新：以臺灣某醫學中心遠距照護中心為例 | zh_TW |
| dc.title | Business Model Innovation for Telehealth Service from an Operations Strategy Perspective: A Case Study of a Telehealth Center in Taiwan | en |
| dc.type | Thesis | |
| dc.date.schoolyear | 105-1 | |
| dc.description.degree | 碩士 | |
| dc.contributor.oralexamcommittee | 陳家麟(Chialin Chen),何奕倫(Yi-Lwun Ho) | |
| dc.subject.keyword | 遠距照護,策略一致性,作業策略,商業模式創新, | zh_TW |
| dc.subject.keyword | telehealth service,strategic alignment,operations strategy,business model innovation, | en |
| dc.relation.page | 128 | |
| dc.identifier.doi | 10.6342/NTU201603671 | |
| dc.rights.note | 有償授權 | |
| dc.date.accepted | 2016-10-17 | |
| dc.contributor.author-college | 管理學院 | zh_TW |
| dc.contributor.author-dept | 商學研究所 | zh_TW |
| 顯示於系所單位： | 商學研究所 | |
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