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| DC 欄位 | 值 | 語言 |
|---|---|---|
| dc.contributor.advisor | 陸洛(Luo Lu) | |
| dc.contributor.author | Suragrai Praisankul | en |
| dc.contributor.author | 林正大 | zh_TW |
| dc.date.accessioned | 2021-06-15T06:59:24Z | - |
| dc.date.available | 2011-02-20 | |
| dc.date.copyright | 2011-02-20 | |
| dc.date.issued | 2011 | |
| dc.date.submitted | 2011-01-25 | |
| dc.identifier.citation | Adler, A. Social Interest: A Challenge to Mankind (Translated by J Linton and R Vaughan). Faber & Faber, 1937.
Adler, Nancy J. and Allison Gunderson. International Dimension of Organizational Behavior. Ohio: Thomson, 2008. Fifth Edition. -Bateman, Thomas S. and Scott A. Snell. Management Leading & Collaborating in a Competitive World. New York: McGraw-Hill, 2007. Seventh Edition. Bruce, Anne and James S. Pepitone. Motivating Employees. Wisconsin: CWL Publishing Enterprises, Inc. New York: McGraw-Hill, 1999. ISBN 0-07-071868-7 Daniels, John D., Lee H. Radebaugh and Daniel P. Sullivan. International Business: Environments and Operations. New Jersey: Pearson Education, Inc. 2009. Geert Hofstede Cultural Dimensions. 2009. itim International. 15 July 2010 <http://www.geert-hofstede.com/hofstede_dimensions.php> Hampden-Turner, Charles, and Fons Trompenaars, Riding the Waves of Culture: Understanding Diversity in Global Business, New York: McGraw-Hill, 1997. Herzberg, F. Work and the Nature of Man. London, Stapels Press, 1968 (Published in America in 1966). Herzberg, F, B. Mausner and B. B. Snyderman. The Motivation to Work. John Wiley & Sons, 1959. Second Edition. Hofstede, Geert. Culture’s Consequences: Comparing Values, Behavior, Institutions, and Organizations Across Nations. Thousand Oaks, CA: Sage Publications, 2001. Hofstede, Geert. Cultures and Organizations: Software of the Mind. New York: McGraw-Hill, 2004. K-Econ Analysis. 2010. Kasikorn Research Co., Ltd. 15 July 2010 <http://www.kasikornresearch.com/en> Keeley, Timothy D. Business Management in Asian Countries. Bangkok: Chulalongkorn University, 2010. Luthans, Fred and Jonathan P. Doh. International Management Culture, Strategy and Behavior. New York: McGraw-Hill, 2007. Seventh Edition. Maslow, A. H. Motivation and Personality. Harper & Row, 1954. McClelland, D C et al. The Achievement Motive, Appleton-Century-Crofts, 1953. McGregor, D. The Human Side of Enterprise. McGraw Hill, 1960. Moran, Robert T., Philip R. Harris and Sarah V. Moran. Managing Cultural Differences: Global Leadership Strategies for 21st Century. Massachusetts: Butterworth-Heinemann, 2007. Seventh Edition. Organization to Promote Japanese Restaurant Abroad. 2007. Organization to Promote Japanese Restaurant Abroad (JRO). 15 July 2010. <http://jronet.org/eng_index.html> Paul A. Fadil, Robert J. Williams, Wanthanee Limpaphayom, Cindi Smatt, 'Equity or equality? a conceptual examination of the influence of individualism/collectivism on the cross-cultural application of equity theory', Cross Cultural Management: An International Journal, 2005. Vol. 12 Iss: 4, pp.17 – 35 Robert S. Blake and Jane S. Mouton, “Managerial Facades,” Advanced Management Journal, July 1966, p. 31. Sall, Amadou M. The Cultural Iceberg. 2010. The Cross Cultural Connector. 12 September 2010. <http://thecrossculturalconnector.com/?tag=the-cultural-iceberg> Schein, E. H. “On Dialogue, Culture and Organizational Learning,” Organizational Dynamics. Fall, 1993. Vol. 22, Is. 2, pp. 40-51. Solomon, Charlene M. and Michael S. Schell. Managing Across Cultures: The Seven Keys to Doing Business with a Global Mindset. New York: McGraw-Hill, 2009. Trompenaars, Fons. Riding the Waves of Culture: Understanding Diversity in Global Business. Irwin Professional Publishing, 1993 and 1994. Ulrich, Dave. Leadership in Asia: Challenges and Opportunities. Singapore: McGraw-Hill Education (Asia), 2010. | |
| dc.identifier.uri | http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/48500 | - |
| dc.description.abstract | The purpose of this study was to investigate the similarities and differences between Japanese and Thai cultures in order to solve management problems arising from conflicts in values, beliefs, and working attitudes of Japanese manager and Thai employees in Akiyoshi restaurant. Another aim was to also find out how to apply management theories and cultural dimensions to create effective working process in the organization.
In order to learn about Japanese and Thai cultures, both quantitative and qualitative research methods were applied. Questionnaires examined Japanese and Thai cultures and values were sent out and forty responses were received. In addition, secondary researches, focused on Hofstede’s and Trompenaars’ cultural dimensions, were carried out in order to learn more about the two cultures. After understanding how the two cultures similar or differ, management theories; such as high/low context communication, leadership styles, and motivation theories, were applied and useful implications on Akiyoshi were explained. Finally, it was discovered that Japanese and Thai cultures have many similarities and differences. As a result, it is important for Akiyoshi’s management team to learn and understand these cultural values and beliefs, in order to avoid conflicts and dysfunction in the workplace. | en |
| dc.description.provenance | Made available in DSpace on 2021-06-15T06:59:24Z (GMT). No. of bitstreams: 1 ntu-100-R98749044-1.pdf: 4179574 bytes, checksum: 10d0e60f1a438e0d70e03e9a6a884e19 (MD5) Previous issue date: 2011 | en |
| dc.description.tableofcontents | PART I: INTRODUCTION
Chapter1: Introduction to Japanese Restaurant Industry in Thailand - p.1 Background - p.1 Restaurant Industry in Thailand - p.2 Japanese Restaurant Industry in Thailand - p.6 Introducing Akiyoshi - p.9 Problem Description - p.10 Objectives and Goals - p.12 Method Used to Conduct the Master Thesis - p.13 PART II: CULTURE Chapter 2: What is Culture? - p.15 Definition of Culture - p.15 National Culture vs. Organizational Culture - p.19 Culture as an Iceberg - p.20 Cross Cultural Management - p.22 Chapter 3: Geert Hofstede's Cultural Dimensions - p.25 Power Distance Index - p.25 Individualism vs. Collectivism - p.27 Masculinity vs. Femininity - p.30 Uncertainty Avoidance Index - p.33 Long-term vs. Short-term Orientation - p.35 Integrated Hofstede's Dimensions - p.37 Chapter 4: Fons Trompenaars' Cultural Dimensions - p.41 Universalism vs. Particularism - p.41 Individualism vs. Communitarianism - p.43 Neutral vs. Emotional - p.45 Specific vs. Diffuse - p.46 Achievement vs. Ascription - p.47 Time - p.48 Environment - p.49 Chapter 5: Other Cultural Dimensions - p.51 Equality vs. Hierarchy - p.51 Direct vs. Indirect - p.52 Individual vs. Group - p.52 Task vs. Relationship - p.53 Risk vs. Caution - p.53 Role of Managers: 'The Boss vs. Team Player' - p.54 Decision Making Style: Consensus or Collaborative or Command - p.54 Conflict Style: Direct vs. Indirect - p.55 Work Style: Multitask vs. Monotask - p.56 Employee Motivations and Rewards: Personal vs. Impersonal - p.56 Work Priorities: Live to Work vs. Work to Live - p.57 View on Change: Positive vs. Negative - p.57 Level of Control over Life and Business: In Control vs. Not in Control - p.58 Quality: Aesthetic vs. Functional - p.58 Planning Style: Ready, Aim, Fire vs. Ready, Fire, Aim - p.59 Freedom vs. Identity - p.59 Pack of Life: Time as Scarce vs. Time as Plentiful - p.60 Courtesy, Protocol and Formality: Informal vs., Formal - p.60 Reasoning Styles: Start with Conclusion, Arrive at Conclusion All at Once or Finish with Conclusion - p.61 Cognitive Style and Communication: Linear vs. Circular - p.61 Rational or Emotional Communication: Rational vs. Emotional - p.62 Physical Space: Near vs. Far - p.62 Comfort with Silence: Embrace Silence vs. Avoid Silence - p.63 Flow of Conversation: Interpreting or Taking Turns or Halting - p.63 PART III PROBLEM ARISING FROM CULTURAL DIFFERENCES BETWEEN JAPANESE MANAGERS AND THAI SUBORDINATES Chapter 6: Problems Arising from Cultural Differences between Japanese Mangers and Thai Subordinates - p.65 PART IV SOLVING PROBLEM ARISING FROM CULTURAL DIFFERENCES BETWEEN JAPANESE MANAGERS AND THAI SUBORDINATES Chapter 7: Introducing Decision Making - p.70 Chapter 8: Achieving Effective Communication - p.77 Verbal Communication Style - p.77 Interpretation of Communication - p.88 Communication Flow - p.88 Nonverbal Communication - p.90 Achieve Communication Effectiveness in Akiyoshi - p.92 Chapter 9: Building Effective Leaderships - p.97 Philosophical Background: Theories X, Y and Z - p.98 Applying Theories X, Y and Z to Akiyoshi - p.100 Leadership behavior and styles - p.101 The Managerial Grid Performance: A Japanese Perspective - p.104 Implementing Modern Japanese Leadership in Akiyoshi - p.105 Transformational, Transactional and Charismatic Leadership - p.106 Build effective leadership in Akiyoshi - p.108 Chapter 10: Motivation Problems - p.109 Maslow's theory of motivation - p.109 Maslow in International Business: Implementing Maslow's Theory in Akiyoshi - p.112 Herzberg's Motivation-Hygiene Theory - p.114 Expectancy Theory - p.116 Achievement Motivation Theory - p.117 Equity Theory - p.119 Implementing Motivation Theories in Akiyoshi - p.120 PART V: CONCLUSION Chapter 11: Conclusion - p.123 Self Reflection - p.132 REFERENCES - p.135 APPENDIX Appendix A: Example of Interview Questions - p.138 Appendix B: Average Result from Interviewing Twenty Japanese Mangers and Twenty Thai Subordinates on Other Cultural Dimensions - p.146 Appendix C: Priorities of Cultural Values between Japan and Thailand… - p.147 | |
| dc.language.iso | en | |
| dc.subject | 管理文化差異 | zh_TW |
| dc.subject | Cross Cultural Management | en |
| dc.title | 管理日本經理與泰國員工間的文化差異─以「秋吉」餐廳為例 | zh_TW |
| dc.title | Managing Cultural Differences Between Japanese Managers and Thai Subordinates in Akiyoshi | en |
| dc.type | Thesis | |
| dc.date.schoolyear | 99-1 | |
| dc.description.degree | 碩士 | |
| dc.contributor.oralexamcommittee | 高旭繁(Shu Fang Kao),吳欣蓓(Hsin Pei Wu) | |
| dc.subject.keyword | 管理文化差異, | zh_TW |
| dc.subject.keyword | Cross Cultural Management, | en |
| dc.relation.page | 156 | |
| dc.rights.note | 有償授權 | |
| dc.date.accepted | 2011-01-26 | |
| dc.contributor.author-college | 管理學院 | zh_TW |
| dc.contributor.author-dept | 企業管理碩士專班 | zh_TW |
| 顯示於系所單位： | 管理學院企業管理專班(Global MBA) | |
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