跨越藩籬,用心築夢—國際援助服務者的蛻變與追尋

Abstract

本深度報導訪問十位曾經或正在從事國際援助服務的服務者，針對他們投入國際援助服務的過程和其中的體會、觀察和省思，呈現國際援助服務的意義與價值。由於國際援助是跨文化的服務工作，服務者需要培養跨文化適應的能力，才能真正以當地的角度思考和給予當地真正需要的協助。研究者在文獻中除了回顧國際援助的發展脈絡作為了解國際援助服務的基礎外，也以文化敏感度與文化勝任能力的概念討論國際援助服務者需要擁有何種態度和特質，以落實援外服務的意義與價值。深度採訪的內容以報導的方式呈現，探討國際援助服務者如何看待自己及當地居民的互動，以及他們在實務經驗體會到的差異、衝擊、反思與行動。訪談發現國際援助服務者在實務中經歷個人、倫理與價值及文化因素的衝擊，服務者得不斷地在跨文化學習歷程中成長。近年來國際志工之風盛行，但研究者認為社會需要更多對國際援助服務的反思，讓國際援助服務不只是服務者個人的生命感動和體驗，更能從當地的觀點和角度去建造當地，也從服務者的經驗提供反思，幫助未來國際援助服務的發展能更加完善和成熟。

The purpose of this in-depth reporting is to focus on ten foreign aiders’ experiences about their international aid mission. Through the service process, their observation and reflection could give us a clear picture about the meaning of international aid mission. Foreign aiders need to develop intercultural adaptation ability, thus fit their service for locality needs. In literature review, I introduce the development of international aid, I also discuss the meaning of international aid mission by concepts of cultural competency and cultural sensibility. By means of in-depth reporting, I explore these foreign aiders’ perspectives on the experiences they and local people had, along with the differences, impact, reflection and action that took place in their practices. Foreign aiders must deal with forces from personal perspectives, personal ethics and values, and the multicultural issues, they have also presented a dynamic, cross-cultural learning process at service process. Foreign aid mission is not only touchable stories about participant, but also tasks about how to help local development indeed, I recorded down foreign aiders’ experiences in the hope to strengthen our international aid practice.