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| DC 欄位 | 值 | 語言 |
|---|---|---|
| dc.contributor.advisor | 許永真 | |
| dc.contributor.author | Rong-Jhe Li | en |
| dc.contributor.author | 李榮哲 | zh_TW |
| dc.date.accessioned | 2021-06-13T03:20:07Z | - |
| dc.date.available | 2006-08-09 | |
| dc.date.copyright | 2006-08-09 | |
| dc.date.issued | 2006 | |
| dc.date.submitted | 2006-07-29 | |
| dc.identifier.citation | [1] Enron email dataset. http://www-2.cs.cmu.edu/ enron/.
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| dc.identifier.uri | http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/31784 | - |
| dc.description.abstract | The referral system is to recommend the experts when the user has a
question. Most pieces of the referral system consider the judgement of relevant expertise. This thesis concentrates on the will of helping. The personalized referral agent recommends the expert that can answer according different users. The acquaintances of the user can split into two groups. The acquaintances that the user is willing to help belong to one group, and others belong to another group. The referral agent uses the analysis of message history to help the user classify his acquaintances more easily. If all the users classify their acquaintances, the referral agent can recommend the experts that are willing to help the user with the cooperation between agents. | en |
| dc.description.provenance | Made available in DSpace on 2021-06-13T03:20:07Z (GMT). No. of bitstreams: 1 ntu-95-R93922118-1.pdf: 803237 bytes, checksum: d1ac84259d4a0091cb2bd1ed5ff3256f (MD5) Previous issue date: 2006 | en |
| dc.description.tableofcontents | Acknowledgments i
Abstract iii List of Figures vii List of Tables ix Chapter 1 Introduction 1 Chapter 2 Related Work 5 2.1 Social Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 2.2 Expertise Referral System . . . . . . . . . . . . . . . . . . . . . . . . 7 2.2.1 Centralized Expertise Referral System . . . . . . . . . . . . . 9 2.2.2 Decentralized Expertise Referral System . . . . . . . . . . . . 11 2.3 Instant Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Chapter 3 Personalized Referral Agent 17 v 3.1 The Referral Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 3.2 Proposed Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 3.2.1 Identi‾cation . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 3.2.2 Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 3.2.3 Escalation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Chapter 4 Message History Analysis 27 4.1 Term De‾nition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 4.2 Attribute De‾nition . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 4.3 Acquaintance Classi‾cation . . . . . . . . . . . . . . . . . . . . . . . 31 4.3.1 Conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 4.3.2 Learning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 4.3.3 Results and Discussion . . . . . . . . . . . . . . . . . . . . . . 35 4.3.4 Level Classi‾cation . . . . . . . . . . . . . . . . . . . . . . . . 39 Chapter 5 Conclusion 45 Bibliography 47 Appendix A Jabber 51 Appendix B User Interface 53 Appendix C Attributes of Message History 60 | |
| dc.language.iso | en | |
| dc.title | 協詢推薦代理人 | zh_TW |
| dc.title | Personalized Referral Agent | en |
| dc.type | Thesis | |
| dc.date.schoolyear | 94-2 | |
| dc.description.degree | 碩士 | |
| dc.contributor.oralexamcommittee | 王傑智,林智仁,朱浩華 | |
| dc.subject.keyword | 代理人,社群網路,推薦,專家,即時通訊, | zh_TW |
| dc.subject.keyword | agent,social network,referral,expert,instant messaging, | en |
| dc.relation.page | 61 | |
| dc.rights.note | 有償授權 | |
| dc.date.accepted | 2006-07-30 | |
| dc.contributor.author-college | 電機資訊學院 | zh_TW |
| dc.contributor.author-dept | 資訊工程學研究所 | zh_TW |
| 顯示於系所單位： | 資訊工程學系 | |
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