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| DC 欄位 | 值 | 語言 |
|---|---|---|
| dc.contributor.advisor | 孫煒 | |
| dc.contributor.author | Chien-Ting Hung | en |
| dc.contributor.author | 洪健庭 | zh_TW |
| dc.date.accessioned | 2021-06-13T02:15:19Z | - |
| dc.date.available | 2010-03-26 | |
| dc.date.copyright | 2007-03-26 | |
| dc.date.issued | 2007 | |
| dc.date.submitted | 2007-03-20 | |
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| dc.identifier.uri | http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/30775 | - |
| dc.description.abstract | 台灣社會的非營利組織在政府當局解除戒嚴之後，逐漸展現出蓬勃發展的社會力量，與政府部門、企業部門共同組成社會的三個主要基石。過去研究組織公民行為的文獻以政府或企業為多，較少應用至非營利組織之中作整體探討。本文認為促進職工與志工對於非營利組織的認同，將有助於提升組織公民行為的表現。為了討論組織認同與利他行為的關連性，本文分別從關鍵接觸、認知調整、情感連帶、重要事件、角色扮演與正面回饋等六項要素進行分析，而觀察公民行為的實際表現，亦分別就助人行為、組織忠誠、組織順從、自動自發、自我發展、公民美德與耐煩負重等面向探討。同時，本文亦關心非營利組織的成員對於政府、企業與組織本身異同的看法。在經由深度訪談三家非營利組織的個案：社團法人荒野保護協會、財團法人罕見疾病基金會與財團法人創世社會福利基金會，運用所得實際資料與文獻推論之互相驗證發現：普遍來說各項要素均可得到實證資料支持，但組織認同在重要事件的連結上並不明顯；而公民行為的表現相當平均，但在公民美德的面向上無法得到實際例子的支持。整體而言，職工或志工認為非營利組織與政府及企業相比的根本差異，不在於組織結構或蒐集資源的手段，而在於追求社會公益的使命。本文最後根據研究發現提出三點建議：第一、以連結情感與調整認知，增強成員的組織認同；第二、以小組運作與角色扮演，培養成員的公民行為；第三、以社會目標與公益角度，提升成員的加入意願。然而，本文亦意識到本次研究受訪內容的信度與效度，會受到網絡與非正式關係的影響、個案代表性的疑慮、推論普遍性的限制，以及受訪者依據社會預期的內容來回答。 | zh_TW |
| dc.description.abstract | Nonprofit organizations (NPO) increasingly show its social force in the 1980s in Taiwan, becoming the main part of society with the government and enterprises. The studies of organizational citizenship behavior (OCB) focus more on the public and business sector in the past, less paying attention to NPOs. This article argues that promoting the identity of paid staff and volunteers to NPOs will help the performance of OCB. In order to discuss the connection between organizational identification (OI) and altruistic behavior, this study analyses six elements including the key contact, cognition co-ordination, emotion conjunction, important events, role-play and positive feedback. Meanwhile, we will also divide seven dimenions like helping behavior, loyalty, compliance, individual initiative, civic virtue, self development and sportsmanship to observe OCB in NPOs. Furthermore, this study concern about what the members in NPOs think of the government, enterprises and their own organizations. After interviewing three NPOs(the Society of Wilderness, Taiwan Foundation for Rare Disorders and Genesis Social Welfare Foundation), we find out that five of all elements have examples to prove the connection between OI and OCB, but not containing the “important events” element. On the other hand, the dimension of “civic virtue” in OCB cannot be supported. Overall, the members in NPOs think their basic differences from the government and enterprise is the mission to pursue public interest in Taiwan’s society. In sum, three suggestions and the limitation of this case study are going to be presented in the concluding chapter. | en |
| dc.description.provenance | Made available in DSpace on 2021-06-13T02:15:19Z (GMT). No. of bitstreams: 1 ntu-96-R93322014-1.pdf: 1634553 bytes, checksum: 2ba35c82bedf59bf2dbc0ac74b7f58d4 (MD5) Previous issue date: 2007 | en |
| dc.description.tableofcontents | 第一章 緒論……………………………………………1
第一節 研究背景、問題與目的……………………………………1 第二節 重要名詞界定………………………………………………6 第三節 相關研究文獻檢閱………………………………………..11 第四節 研究架構與研究方法……………………………………..23 第二章 非營利組織與組織認同……………………..33 第一節 非營利組織的概念釐清……………………………………33 第二節 非營利組織的類型與功能…………………………………44 第三節 組織認同的定義……………………………………………54 第四節 非營利組織的組織認同……………………………………63 第三章 組織公民行為之基礎理論…………………..71 第一節 組織公民行為的界定…………………………………...71 第二節 組織公民行為的理論……………………………………..78 第三節 組織認同與組織公民行為………………………………..88 第四節 組織公民行為的分析與運用……………………………..97 第四章 個案分析……………………………………105 第一節 訪談個案研究設計………………………………………106 第二節 訪談個案概述……………………………………………110 第三節 訪談個案分析……………………………………………127 第四節 訪談個案檢討與比較……………………………………180 第五章 結論…………………………………………187 第一節研究發現…………………………………………………..188 第二節研究建議…………………………………………………..190 第三節研究限制…………………………………………………..193 第四節未來研究展望……………………………………………..195 參考文獻………………………………………………………………198 附錄一：深度訪談之訪談大綱………………………………………211 附錄二：訪談記錄逐字稿……………………………………………212 訪談記錄A1…………………………………………………………..212 訪談記錄A2…………………………………………………………..223 訪談記錄B1…………………………………………………………..226 訪談記錄B2…………………………………………………………..232 訪談記錄C1…………………………………………………………..237 訪談記錄C2…………………………………………………………..240 | |
| dc.language.iso | zh-TW | |
| dc.title | 組織認同與組織公民行為：台灣非營利組織個案研究 | zh_TW |
| dc.title | Organizational Identification and Organizational Citizenship Behavior：The Case Study of Three Nonprofit Organizations in Taiwan | en |
| dc.type | Thesis | |
| dc.date.schoolyear | 95-2 | |
| dc.description.degree | 碩士 | |
| dc.contributor.oralexamcommittee | 陳金貴,黃東益 | |
| dc.subject.keyword | 非營利組織,組織認同,組織公民行為, | zh_TW |
| dc.subject.keyword | Non-profit Organization,Organizational Identification,Organizational Citizenship Behavior, | en |
| dc.relation.page | 244 | |
| dc.rights.note | 有償授權 | |
| dc.date.accepted | 2007-03-20 | |
| dc.contributor.author-college | 社會科學院 | zh_TW |
| dc.contributor.author-dept | 政治學研究所 | zh_TW |
| 顯示於系所單位： | 政治學系 | |
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