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  1. NTU Theses and Dissertations Repository
  2. 管理學院
  3. 資訊管理學系
請用此 Handle URI 來引用此文件: http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/30697
完整後設資料紀錄
DC 欄位值語言
dc.contributor.advisor陳文賢(Wen-Hsien Chen)
dc.contributor.authorChia-Yi Linen
dc.contributor.author林佳儀zh_TW
dc.date.accessioned2021-06-13T02:12:41Z-
dc.date.available2012-07-03
dc.date.copyright2007-07-03
dc.date.issued2007
dc.date.submitted2007-06-13
dc.identifier.citation英文期刊
[1]Barnes, S.J.(2002), Wireless digital advertising: nature and implications, International Journal of Advertising, Vol. 21, p399-420.
[2]Barwise, P. and Strong, C. (2002), Permission-based mobile advertising. Journal of Interactive Marketing, 16(1), p14-24.
[3]Becker, E.A. and Gibson, C.C.(1998), Fishbein and Ajzen’s theory of reasoned action: accurate prediction of intentions for enrolling in distance education courses. Adult Education Quarterly, 49(1) , p43-55.
[4]Brackett, L.K. and Carr, N. (2001), Cyberspace advertising vs. other media: consumer vs. mature student attitudes. Journal of Advertising Research, 41(5), p23-32.
[5]Bauer, H.H. , Reichardt, T. , Barnes, S.J. , and Neumann, M.M. (2005), Driving consumer acceptance of mobile marketing: a theoretical framework and empirical study. Journal of Electronic Commerce Research, 6(3), p181-192.
[6]Daveport, T.H. and Beck, J.C. (2000), Getting the attention you need. Harvard Business Review, September-October, p118-126.
[7]Ducoffe, R. H. (1995), How consumers assess the value of advertising”, Journal of Current Issues and Research in Advertising, Vol. 17, No. 1, p21-36
[8]Ducoffe, R.H.(1996), Advertising value and advertising on the web. Journal of Advertising Research, Vol. 36, p21-36
[9]Facchetti, A. , Rangone, A. , Renga, F.M. , and Savoldelli, A. (2005), Mobile marketing: an analysis of key success factors and the European value chain. International Journal of Management and Decision Making, 6(1), p65-80.
[10]Goldsmith, R.E., B.A. Lafferty and S.J. Newell (2000), The impact of corporate credibility and celebrity credibility on consumer reaction to advertisements and brands, Journal of Advertising, Vol. 29, No. 3, p43-54.
[11]Kavassalis, P. , Spyropoulou, N. , Drossos, D. , Mitrokostas, E. , G.ikas, G.. , and Hatzistamatiou, H. (2003) , Mobile Permission Marketing: Framing the Market Inquiry. International Journal of Electronic Commerce, 18(1) , p55-79.
[12]Krisnamurthy, S., A comprehensive analysis of permission marketing, Journal of Computer mediated communications, Vol. 6, No. 2
[13]Kumar, S. and Stokkeland, J.(2003), Evolution of GPS technology and its subsequent use in commercial markets. International Journal of Mobile communications, vol 1, p180-193.

[14]Leppaniemi, M. and Karjaluoto, H. (2005), Factors influencing consumers’ willingness to accept mobile advertising: a conceptual model’, Int. J. Mobile Communications, 3(3), p197-213.
[15]Leppaniemi, M. , Sinisalo, J. , and Karjaluoto, H.(2006), A review of mobile marketing research. , International Journal of Mobile Marketing, 1(1), p2-12.
[16]Liker J.K. and Sindi A.A.(1997), User acceptance of expert systems: a test of the theory of reasoned action. Journal of Engineering and Technology Management, Vol. 14, p147-173.
[17]Mohamed Yunos, H., Zeyu Gao, J., Shim, S.(2003),Wireless advertising's challenges and opportunities, IEEE Computer Society, 36(5), p30-37.
[18]MacKenzie, S.B. and Lutz, R.L.(1989), An empirical examination of the structural antecedents of attitude toward the Ad in an advertising protesting context. Journal of Marketing, Vol. 53, p48-65.
[19]Riecken D.(2000), Personalized views of personalization., Communications of the ACM, August, 43(8) , p27-28.
[20]Scharl, A. , Dickinger, A. , Murphy, J. (2004), Diffusion and success factors of mobile marketing. Electronic Commerce Research and Applications , No4, p159-173.
[21]Shavitt, S.P. , Lowrey , and Haefner, J.(1998), Public attitudes towards advertising: more favorable than you might think. , Journal of Advertising Research, 38(4), P7-22.
[22]Taylor S. and Todd P.A. (1995), Understanding information technology usage: a test of competing models. Information System Research, Vol. 6, p145-176.
[23]Tsang, M.M. , Shu-Chun Ho, and Ting-Peng Liang (2004), Consumer attitude toward mobile advertising: an empirical study. International Journal of Electronic Commerce, 8(3), p65-78.
[24]Tzy-Ling Chen and Tzu-Jung Chen (2006), Examination of attitudes towards teaching online courses based on theory of reasoned action of university faculty in Taiwan. British Journal of Educational Technology , 37(5), p683-693.
[25]Watson R.T., Pitt L.F., Berthon P. and Zinkhan G.M.(2002), U-commerce: Expanding the universe of marketing. Journal of the Academy of Marketing science, 30(4), P333-347.
[26]Zeimpekis, V. , Giaglis, G..M. and Kekakos, G. (2003), Towards a taxonomy of indoor and outdoor positioning techniques for mobile location-based applications. ACM SIGecom Exchanges, 3(4), p19-27.
[27]Zeithaml, V. A. (1988), Consumer perceptions of price, quality, and value: A Means-End Model and synthesis of evidence, Journal of Marketing, Vol. 52, July, p2-22
國際研討會文章
[28]Barnes, S. and Scornavacca (2003), Mobile marketing: the role of permission and acceptance. Proceedings of the Second International Conference on Mobile Business, Vienna, Austria.
[29]Dickinger, A. and Parissa, H. (2004), An investigation and conceptual model of SMS marketing. Proceeding of the 37th Hawaii International Conference of System science.
[30]Haghirian, P. , Madlberger, M. , and Tanuskova, A. (2005), Increasing advertising value of mobile marketing—an empirical study of antecedent., Proceedings of the 38th Hawaii International Conference on System Science.
[31]Heng Xu, Hock Hai Teo and Hao Wang(2002), Foundations of SMS Commerce Success: Lessons from SMS Messaging and Co-opetition., Proceedings of the 36th International Conference of System Sciences.
[32]Kannan, P., Chang, A. , and Whinston, A.(2001), Wireless commerce: marketing issues and possibilities. Proceedings of the 34th Hawaii International Conference on System Sciences, Maui, Hawaii.
[33]McManus, P. and Scornavacca, E. (2005), Mobile Marketing: killer application or new hype? Proceedings of the IEEE International Conference on Mobile Business(ICMB’05).
[34]Nikos, A. and Iosif, A. (2005), Perspectives of mobile advertising in Greek market. Proceedings of the IEEE International Conference of Mobile Business (ICMB’05).
[35]Rettie, R. and Brum, M. (2001), M-commerce: the role of SMS text messages. Proceedings of the E-Commerce to Commerce(COTIM-2001).
[36]Standing, C. , Benson, S. , and Karjalutoto, H. (2005), Consumer perspectives on mobile advertising and marketing. Australian & New Zealand Marketing Conference of Electronic Marketing.
[37]Tahtinen, J. (2005), Mobile advertising or mobile marketing. A need for a new concept? , Proceedings of the Frontiers of E-business research.
中文碩博士論文
[38]王孟紹(民90),無線應用簡短訊息服務之廣告效果研究,國立台灣科技大學企業管理系碩士論文
[39]曾孟蘭(民91),消費者對於行動廣告態度之研究,國立中山大學傳播管理研究所碩士論文。
[40]傅馨巧(民 94),電子郵件行銷之研究:人們為什麼閱讀及轉信,國立台灣科技大學資訊管理系碩士論文。
[41]溫素貞(民 93),消費者使用電子折價券之行為意圖,國立高雄第一科技大學行銷與流通管理系碩士論文。
參考書目
[42]Ajzen and Fishbein(1975), Belief, attitude, intention and behavior: an introduction to theory and research. , Reading (MA): Addision-Wesley.
[43]Easton, J.(2002), Going wireless: transforming your business with mobile technology, New York: HarperCollins Publishers Inc., p108
[44]Godin S.(1999), Permission marketing: turning strangers into friends, and friends into customers., SIMON & SCHUSTER published.
[45]Kalakota, R. and Robinson, M. (2002), M-business: The race to mobility, McGraw-Hill, New York.
[46]Kotler, P.(2003), Marketing Management, Pearson Education, Upper Saddle River, New Jersey.
[47]Mitchell, K. and Mark, W., Location based services: Locating the money. In: Mobile commerce technology, theory and applications, Brian E.M. and Troy J.S., IDEA Group Publishing.
[48]Pura, M., The role of mobile advertising in building a brand. In: Mennecke, B.E. & Stader, T.J. Mobile Commerce: Technology, Theory and Applications. Idea Group Publishing.
[49]邱皓政,量化研究與統計分析,五南圖書出版公司,2006年9月第三版。
網頁資料
[50]資策會FIND “Gartner Dataquest 2006 “, (http://www.find.org.tw/find/home.aspx?page=news&id=4453)
[51]Gartner, “Forcast: Mobile Phone Production and Semiconductor Market, Worldwide, 2003-2010” (http://www.gartner.com)
[52]Forrester Research press release; “Plan, don’t spam, Forrester warns Europe’s SMS marketers,” January 25, 2002 (www.forrester.com/ER/Press/Release/0,1769,680,00.html)
[53]The Shosteck Group 2006年研究報告” Two sides to every story: Is mobile advertising is good for mobile?” (http://www.shosteck.com/studies/mobile_advertising.htm)
[54]Visiongain 2006年5月研究報告 ” Mobile advertising and marketing: Market analysis and forecasts 2006-2011”(http://www.visiongainintelligence.com/)
[55]Heinonen, K. and Standvik, T. ,Consumer responsiveness to mobile marketing.
[56]AMA. “Ama board approves new marketing definition.”, Marketing news march,1985.
[57]Faisal Iddris, Mobile advertising in b2c marketing. Lulea University of technology , department of business of administration and social science , unpublished thesis.
[58]遠傳互動行銷網Maxfactor成功案例, (http://www.fetnet.net/servlet/ContentServer?pagename=@MobileMarketing/Page/mmMainPageT&c=Page&cid=1118627843455&id=1136967866635)
[59]台灣大哥大預測2006洲際盃冠軍案例
(http://tw.stock.yahoo.com/news_content/url/d/a/061117/1/6vaq.html)
[60]遠傳賓賓有禮,白金客戶禮遇專案案例
(http://promotion.fetnet.net/pmt/VIP_2006/special.html)
[61]Salo, J. and Tahtinen, J., Retailer use of permission-based mobile advertising.
[62]Ovum(2002), Ovum forecasts: global wireless markets 2002-2006, Research Report, February.
[63]Bamba, F. and Barnes, S.J.(2006), Evaluating Consumer Permission in SMS Advertising. , unpublished essay.
[64]GSM聯盟官方網站(http://www.gsmworld.com/services/messaging.shtml)
[65]Mobile Marketing Association (2003), Code of conduct for mobile marketing. (http://mmaglobal.com/modules/content/index.php?id=5)
[66]Drosos, D. and Giaglis, G.M. (2004), Factors influencing mobile messaging advertising effectiveness. ELTRUN working paper series.
[67]CellarNews(2006/7/22), Tickertape Information on Vodafone Screens, (http://www.cellular-news.com/story/17937.php)
[68]曾淯菁(2003),「一通簡訊讓你的荷包大失血」,商業週刊,824期,128-129頁。
(http://www.smsking.com.tw/News.php?Index=3)
[69]行動行銷更精準的行銷方式與消費者使用行為
(http://www.isurvey.com.tw)
dc.identifier.urihttp://tdr.lib.ntu.edu.tw/jspui/handle/123456789/30697-
dc.description.abstract人們對於行動電話需求快速的成長與適應,伴隨而來是SMS(short messageing service)以及MMS(multimedia messaging service)的普及,創造了一個新的機會,讓行銷人員能夠透過這嶄新的溝通管道與顧客直接接觸而無時空的限制。然而,由業者主動傳送的廣告訊息可能對消費者產生干擾,而個人化的廣告也可能產生隱私權的疑慮。由於行動廣告仍處於在實驗階段,以此為主題的學術研究仍為少數,對於此新興廣告媒體的本質與意涵仍然無法完全瞭解。
有鑑於此,本研究以許可型行動廣告為主題,以行動廣告異於其他媒體廣告的價值為觀點,討論消費者願意給許可接收行動廣告的現象。本研究主要目的有三:(1)以理性行為理論做為模式理論基礎,瞭解影響消費許可接收行動廣告意願之因素。(2)利用實驗法,比較「大眾行銷型」與「會員服務型」兩種不同類型的行動廣告在許可意願上的差異。(3)瞭解年齡與性別是否對影響許可意願之因素產生差異。
經由實驗結果發現,理性行為理論在消費者對於行動廣告許可意願上也有良好的解釋能力,並且「行動服務價值」透過「廣告內容價值」能夠對許可態度產生更強烈的影響。會員服務型許可意願顯著優於大眾行銷型。性別並未造成差異,但年輕族群在許可態度與許可意願上顯著優於其他年齡層,可做為主要推行行動廣告之目標客戶群。本研究的發現提供實務意涵與建議有助於國內對行動廣告的發展,並且點出未來研究方向供後續學者參考。
zh_TW
dc.description.abstractThe rapid growth and adoption of mobile phone, accompanied with the popularization of SMS and MMS, have created an outstanding opportunity for marketers to explor this new channel of promotional direct marketing without time or location barriers. However, the activitely delivered ads may irritate consumers and individualized mobile ads may lead them to feel that their security of privacy is at risk. Still in an experimental phase, little academic research on this topic and the nature and implications of this new channel are not yet understood fully.
Therefore, we focus on Permission-based mobile advertising and attempt to investigate how consumers perceived value of mobile advertisements and discuss the phenomenon of consumers’ willingness to give permission to receive m-ads. The purposes of this study are: (1) Based on the Theory of Reasoned Action (TRA), we investigate the factors that affect consumers to give a permission to receive m-ads. (2)Using Experimental method, we compare the difference of permission intention between “mass- marketing m-ad” and “member-service m-ad”. (3) To understand whether age and gender will make differences among the factors that influence consumer permission intention toward m-advertising.

This study has proved the validity of TRA for research in the area of m-advertising. The empirical result also indicates that ”mobile service value” has a stronger indirect effect to influence permission attitude through “advertisement content value”. We also find subjects in “member-service m-ad group” have significantly higher permission intention than another group. Gender has no impact, but young age have significantly greater permission attitude and intention than others. Therefore, marketers can target young people as their major customers to develop m-advertising. The paper rounds off with conclusions, implications for marketing practice and directions for future research.
en
dc.description.provenanceMade available in DSpace on 2021-06-13T02:12:41Z (GMT). No. of bitstreams: 1
ntu-96-R94725012-1.pdf: 828667 bytes, checksum: 78a6edf315cbeeeb221642d58089ec59 (MD5)
Previous issue date: 2007
en
dc.description.tableofcontents摘 要 I
Abstract II
圖目錄 iii
表目錄 iv
第一章 緒論 1
第一節 研究背景 1
第二節 研究動機 3
第三節 研究目的 7
第四節 研究範圍 7
第二章 文獻探討 9
第一節 行動行銷與行動廣告定義 9
第二節 行動廣告介紹 11
(一) 行動廣告的特色與價值 11
(二) 行動廣告的分類 14
(三) 行動廣告技術 18
(四) 行動廣告瓶頸與挑戰 23
第三節 許可行銷與干擾行銷 26
第四節 理性行為理論 29
第五節 許可型行動廣告(Permission-based mobile advertising)相關研究 30
第六節 廣告價值 34
第三章 研究架構與方法 36
第一節 研究架構 36
第二節 研究假設 38
第三節 研究變數與操作型定義 40
第四節 研究設計 47
第五節 正式實驗資料收集 56
第四章 資料分析 57
第一節 資料分析方法 57
第二節 量表驗證 58
第三節 敘述性統計 63
第四節 研究假說與架構驗證 71
第五節 研究假說檢定結果 84
第五章 結論與建議 85
第一節 研究發現與結論 85
第二節 管理意涵與建議 89
第三節 研究貢獻 91
第四節 研究限制 92
第五節 後續研究建議 93
參考文獻 94
附 錄 99
dc.language.isozh-TW
dc.subjectSMSzh_TW
dc.subject行動廣告zh_TW
dc.subject許可zh_TW
dc.subjectMMSzh_TW
dc.subject理性行為理論zh_TW
dc.subjectSMSen
dc.subjectMMSen
dc.subjectpermissionen
dc.subjectmobile advertisingen
dc.subjectTheory of Reasoned Actionen
dc.title消費者對於行動廣告許可意願之研究zh_TW
dc.titleA study of consumer permission intention toward mobile advertising.en
dc.typeThesis
dc.date.schoolyear95-2
dc.description.degree碩士
dc.contributor.coadvisor盧希鵬(Hsi-Peng Lu)
dc.contributor.oralexamcommittee李瑞庭,范治民
dc.subject.keyword行動廣告,許可,SMS,MMS,理性行為理論,zh_TW
dc.subject.keywordmobile advertising,permission,SMS,MMS,Theory of Reasoned Action,en
dc.relation.page98
dc.rights.note有償授權
dc.date.accepted2007-06-13
dc.contributor.author-college管理學院zh_TW
dc.contributor.author-dept資訊管理學研究所zh_TW
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