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完整後設資料紀錄
DC 欄位 | 值 | 語言 |
---|---|---|
dc.contributor.advisor | 劉啟群(Chi-Chun Liu) | |
dc.contributor.author | Shun-Min Lee | en |
dc.contributor.author | 李順敏 | zh_TW |
dc.date.accessioned | 2021-06-12T17:55:16Z | - |
dc.date.available | 2008-02-19 | |
dc.date.copyright | 2008-02-19 | |
dc.date.issued | 2008 | |
dc.date.submitted | 2008-02-01 | |
dc.identifier.citation | 參考文獻
中文: 專書: 1.行政院公共工程委員會,“政府採購爭議處理事件案源及問題類型分析”,研究報告,台北,2004. 2.行政院公共工程委員會,“政府採購履約爭議處理案例彙編(一)”,台北,2001. 3.行政院公共工程委員會,“工程技術顧問公司管理法令彙編”,台北,2004. 4.行政院公共工程委員會,“政府採購申訴案例彙編(三)”,台北,2005. 5.行政院公共工程委員會,“政府採購法令彙編”,台北,2007. 6.行政院公共工程委員會,“技師法令彙編”,台北,2007. 7.行政院公共工程委員會,“政府採購申訴案例彙編(四)”,台北,2007. 8.行政院公共工程委員會,「強化工程倫理方案之研擬及推動」委託專業服務報告,台北,2007. 9.李家慶,“工程法律與索賠實務”,理律文教基金會叢書,中華民國仲裁協會,台北,2004. 10.李順敏,“災變原因與善後處理”,林肯大郡災變紀實,台北縣政府,95-100頁,1997. 11.李順敏,“哈佛大學(Leading Professional Service Firm)管理訓練出國報告”,中華顧問工程司,台北,2000. 12.范雪梅,“執行BOT案關鍵性問題與對策---以高速鐵路及捷運建設為例”,碩士論文,台灣大學EMBA知識管理組,台北,2003. 13.范偉華,“統包工程之風險管理”,朝陽科技大學建築及都市設計研究所碩士論文,2004。 14.陳建宇,“政府採購「異議、申訴」及「調解」實務”,永然文化,台北,2003. 15.曾一平、李順敏、吳俊龍共同編輯,“見證921集集大地震:震害成因與因應對策”,林呈、孫洪福合著,美商McGraw-Hill國際出版公司出版,台北,2000. 16.寰瀛法律事務所,“工程法律實務研析及(二)、(三)”,元照出版公司,台北,2004,2005,2007. 期刊: 1.尹衍樑,“提升營建業競爭力之發展方向”,土木水利第29卷第2期,79-86頁,2002. 2.李順敏、周坤賢,“從PMP談公共工程專案管理實務之強化”,土木水利,「國際工程專案管理認證制度」專輯,中國土木水利工程學會發行,台北市,2006.8. 3.李順敏、周坤賢、楊智堯,“專案管理知識與國際認證”,台北市土木技師公會,技師月刊,第41期,2006. 4.周昌典,“簡介台灣世曦之計畫管理”,中華技術76期,135-143頁,2007. 5.姚乃嘉、李俊憲,“BOT專案之執行與風險分析”,營建管理季刊第26期,1996.3. 6.陳冠霖、張佩倫、羅懷慶、劉沈榮,“台灣世曦(原中華顧問工程司)知識管理三部曲-實施知識管理之績效評估”,中華技術76期,144-155頁,2007. 7.鄭富書、林銘郎、李順敏、周坤賢,“台灣廣域水土勘災經驗與省思”,地工技術,第104期,19-32頁,2005. 8.鄭富書、李順敏、李家慶,「從工程爭議探討大地工程風險管理」,中華技術第77期,中華顧問工程司,台北,2008.(論文接受) 研討會: 1.李順敏,“地質條件與擋土安全措施”,行政院勞工委員會全國營造施工安全研習教材,台南,1999.7.29. 2.李順敏,“土壤液化與對策”,集集大地震工程災害研討會,南投縣政府,1999.11.17. 3.李順敏,“震災後技師動員指揮系統”,1999土木日系列活動,台北,1999.11.18. 4.李順敏,“我國技師訓練及職業管理與國際接軌之研究”子題報告,94年度考選制度研討會-建築師、技師之教育、考試、訓練、職業管理制度與國際接軌之研究,考選部、台大工學院、中國土木水利工程學會、中華工程教育學會、中國工程師學會等單位主辦,教育部、工程會、內政部營建署等單位協辦,台北,2005.4.26-27. 5.李順敏,“顧問機構在投標、施工階段替代方案作業中之角色與功能”,「價值工程新趨勢研討會」,中華民國工程技術顧問商業同業公會暨台北市工程技術顧問商業同業公會,台北,2006.5.30. 6.李順敏,“顧問機構之價工案例探討”,「捷運系統價值工程研討會」,台灣大學土木系、台北市政府捷運工程局、中華顧問工程司主辦,台北,2006.9.15. 7.李順敏,“統包爭議專題研討”,台北市政府採購申訴審議委員會,政府採購爭議研討會,台北,2006.10.25. 8.李順敏,“專業技術服務的國際化”講義,淡江大學土木工程研究所,台北,2007.5. 9.李順敏,“工程專案管理之風險課題”講義,交通大學工學院專班工程技術與管理學程,新竹,2007.11.24. 10.李順敏,“大地工程鑑定案例研究”,96年度公共工程技術鑑定研究會,司法院、行政院公共工程委員會合辦,司法人員研習所,台北,2007.11.30. 11.李順敏、周坤賢,“專案管理知識發展與國際認證”,工程專案管理績效提昇研討會,中國土木水利工程學會,台北,2005.12.20-21. 12.周永川,張嘉興,李順敏,鍾英鳳,鄭智文,“台灣海底隧道之接頭與管段變化研析及對策”,第六屆海峽兩岸工程學術與技術研討會,中國土木工程學會隧道與地下工程分會主辦,中國雲南昆明,2007.6. 13.鄭富書、張森源、傅子仁、姚錫齡、黃治、侯嘉松、藍禮祖、劉甡,“隧道工程契約訂定與執行–現況及改革方向”,隧道工程技術、機具與工法研討會論文集,工程會,台北,29-55頁,1997. 網頁: 1.美國土木工程師學會網站http://www.asce.org 2.美國營造業協會網站http://www.construction-institute.org 3.哈佛大學管理學院活用知識網站http://hbswk.hbs.edu 4.英國土木工程師學會網站http://www.ice.org.uk 5.行政院公共工程委員會全球資訊網http://www.pcc.gov.tw 6.美國專案管理學會網站http://www.pmi.org 外文: Books: 1.Akintoye, A., Matthias Beck, and Cliff Hardcastle (editors,) “Public-Private Partnerships – Managing Risks and Opportunities.” Blackwell Publishing, 2003. 2.Anthony Robert N. and Vijay Govindarajan, “Management Control System,” 12th ed., McGraw-Hill, 2007. 3.Anumba, Chimay, John Kamara, and Anne-Francoise Cutting-Decelle (editors), “Concurrent Engineering in Construction Projects.” Taylor & Francis, 2007. 4.Barkley, Bruce T. “Project Risk Management.” McGraw-Hill Companies, 2004. 5.Cooper, Dale F., Stephen Grey, Geoffrey Raymond, and Phil Walker, “Project Risk Management Guidelines – Managing Risk in Large Projects and Complex Procurements.” Wiley, 2005. 6.Courtney, H. et al, “On Managing Uncertainty,” Harvard Business Review, (李田樹譯,天下文化,台北. 1999.) 7.Dittmar Hank and Gloria Ohland (editors), “The New Transit Town – Best Practice in Transit-Oriented Development.” Island Press, 2004. 8.Dunn Paul and Ron Baker, “The Firm of the Future – A Guide for Accountants, Lawyers, and Other Professional Services.” Wiley, 2003. 9.Edwards, Leslie “Practical Risk Management in the Construction Industry.” Engineering Management Series, Thomas Telford Ltd., 1995. 10.Hofstede, G. “Culture and Organizations: Software of the Mind, Intercultural Cooperation and Its Importance for Survival,” McGraw-Hill, 1991. 11.Howes Rodney, and Herbert Robinson, “Infrastructure for the Built Environment – Global Procurement Strategies.” Elsevier Ltd., 2005. 12.– ICE “Risk Analysis and Management for Projects.” Institution of Civil Engineers and the Faculty and Institute of Actuaries, Thomas Telford Ltd., 1998. (2005, 2nd edition). 13.Kendrick, Tom “Identifying and Managing Project Risk.” AMACOM, American Management Association, 2003. 14.Kerzner, Harold “Project Management: A System Approach to Planning, Scheduling and Controlling.” Van Nostrand Reinhold, New York, 2003. 15.Lah, Thomas E., Steve O’Connor, and Mitchel Peterson, “Building Professional Services – The Sirens’ Song.” Prentice Hall, 2002. 16.Lester, Albert “Project Management – Planning and Control,” 5th ed., Butterworth-Heinemann, 2007. 17.Loch, Christoph H., Arnoud DeMeyer, and Michael T. Pich, “Managing the Unknown.” Wiley, 2006. 18.Loosemore, J., Martin O. Raftery, Charlie Reilly, and Dave Higgon, “Risk Management in Projects,” 2nd ed., Taylor and Francis, 2006. 19.Maister, David H. “True Professionalism.” Free Press, 1997. 20.Maister, David H., Charles H. Green, and Robert M. Galford, “Managing Professional Service Firm.” Free Press, 1997. 21.Maister, David H., Charles H. Green, and Robert M. Galford, “The Trusted Advisor.” Free Press, 2000. 22.Maister, David H. “Practice What You Preach – What Managers Must Do to Create A High Achievement Culture.” Free Press, 2001. (江麗美譯,“企業文化獲利報告”,經濟新潮社出版,2004). 23.Mantel, Samuel J. Jr., Jack R. Meredith, Scott M. Shafer, and Margaret M. Sutton, “Project Management in Practice.” 3rd ed., John Wiley & Sons, Inc., 2008. 24.McKenna Patrick J. and David H. Maister, “First Among Equals – How to Manage A Group of Professionals.” Free Press, 2002. 25.Oberlender, Garold D. “Project Management for Engineering and Construction.” McGraw-Hill Inc., 1993. 26.- PMI “A Guide to the Project Management Body of Knowledge.” Project Management Institute, 2000. (PMBOK) 27.- PMI “Practice Standard for Work Breakdown Structures.” Project Management Institute, 2001. 28.- PMI “Organizational Project Management Maturity Model (OPM3) – Knowledge Foundation.” 2003. 29.Porter, Michael E. “On Conpetition.” Harvard Business School, 1998. (高登第、李明軒譯,“競爭論”,天下文化,2003.) 30.Porter, Michael E. “Conpetitive Advantage.” Harvard Business School, 1985. (李明軒、邱如美譯,“競爭優勢”,天下文化,2003.) 31.Profillidis, V. A. “Railway Management and Engineering.” 3rd ed., Ashgate, 2006. 32.Raftery, John “Risk Analysis in Project Management,” E&FN Spon, 1994. 33.Ramroth, William G. Jr., “Risk Management for Design Professionals,” Kaplan Publishing, New York City, 2007. 34.Roberts, Michael J., Howard H. Stevenson, William A. Sahlman, Paul W. Marshall and Richard G. Hamermesh, “New Business Ventures and the Entrepreneur.” McGraw-Hill, 2007. 35.Robinson, Simon, Ross Dixon, Christopher Preece and Krisen Moodley, “Engineering, Business and Professional Ethics,” Butterworth-Heinemann, 2007. 36.Ross, Clare G.. “Beyond Strategic Planning – Developing and Implementing Winning Strategies for Engineers, Architects and Construction Companies.” CMC, 2000. 37.Smith, Nigel J., Tony Merna, and Paul Jobling, “Managing Risk in Construction Projects.” Blackwell Publishing, 2006. 38.Trevino, Linda K. and Katherine A. Nelson, “Managing Business Ethics – Straight Talk about How to Do It Right.” 3rd edition, Wiley, 2004. 39.– Urban Land Institute, “Developing Around Transit – Strategies and Solutions That Work.” 2004. 40.– The World Bank, “Infrastructure at the Crossroads – Lessons From 20 Years of World Bank Experience,” The International Bank for Reconstruction and Development, 2006. 41.Yates, J. K. “Global Engineering and Construction,” John Wiley & Sons, Inc., 2007. Journals, Conference & Seminar: 1.Chen, Hong Long, “Developing Cost Response Models for Company-Level Cost Flow Forecasting of Project-Based Corporations,” Journal of Management in Engineering, 23(4), pp.171-181, 2007. 2.Engineering News Record, March 5, 2005. 3.- ITA, ITA Recommendation on Constructional Sharing of Risks, Tunnelling and Underground Space Technology, Vol.3, No.2, pp.103-140, 1988. 4.Moore, C. C., D. C. Mosley, and M. L. Slagle, “Partnering: Guidelines for Win-Win Project Management.” Project Management Journal, 23 (1): pp.18-21, 2007. 5.Ozorhon, Beliz, David Arditi, Irem Dikmen, and M. Talat Birgonul, “Effect of Partner Fit in International Construction Joint Ventures,” Journal of Management in Engineering, 24(1), pp.12-20, 2008. 6.del Puerto, Carla Lopez, Douglas D. Gransberg, and Jennifer S. Shane, “Comparative Analysis of Owner Goals for Design/Build Projects,” Journal of Management in Engineering, 24(1), pp.32-39, 2008. 7.Rwelamila Pantaleo D. and Ruwaida Edries, “Project Procurement Competence and Knowledge Base of Civil Engineering Consultants: An Empirical Study,” Journal of Management in Engineering, 23(4), pp.182-192, 2007. 8.Schatzmann, A., Risk Sharing Contracts for Underground Work, 地下工程風險分擔演講講義,中興工程科技研究發展基金會,台北,1996. 9.Singer Sara J. and Amy C. Edmondson,“When Learning and Performance Are at Odds: Confronting the Tension.”Working Papers, Harvard Business School, 2006. 10.Sun, Yu, Dongping Fang, Shouqing Wang, Mengdong Dai, and Xiaoquan Lv, “Safety Risk Identification and Assessment for Beijing Olympic Venues Construction,” Journal of Management in Engineering, 24(1), pp.40-47, 2008. 11.Sunindijo, R. Y., B. H. W. Hadikusumo, and S. Ogunlana, “Emotional Intelligence and Leadership Styles in Construction Project Management,” Journal of Management in Engineering, 23(4), pp.166-170, 2007. 12.Yang, Li-Ren, James T. O’Connor, and Chung-Fah Huang, “Comparison of Technology Utilization and Benefits in Taiwanese and U.S. Industries,” Journal of Management in Engineering, 23(3), pp.147-155, 2007. | |
dc.identifier.uri | http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/27093 | - |
dc.description.abstract | 國家經濟發展基石及生活環境水準,與公共建設及基礎設施工程品質息息相關,亦受到技術顧問業和營建產業營運績效的直接影響。無論是一般公共工程建設流程或是嶄新的統包、民間參與公共建設執行過程中,提供專業技術服務的工程顧問公司對於所承辦的規劃、設計、監造及所有相關知識型勞務服務契約,大體都是透過專案管理履約,故專案業務及風險管理便成為工程顧問公司營運的重要課題。
近二十年來,工程顧問業及其專業技術人員對於國計民生重大建設,如高速公路、捷運、鐵路地下化、高速鐵路等交通建設,以及能源建設、輸變電、水利、環境、下水道、科學園區、建築場站及新市地開發等相關基礎建設的完成及維護,皆提供極為顯著的服務成績;然而,綜觀國內工程顧問業界的專案管理實務,由於較缺乏外部國際業務的市場挑戰、政府法令制度的統整規範,以及內部作業因知識工作流程管理不易等緣故,仍存有甚大的探討改善空間。本研究即針對工程顧問公司的業務專案及風險管理,並特別著重在技服專案不確定性評估及風險管理重要機制的建立上,檢討國內現況並進行深入分析,以研擬對策提供國內工程顧問公司及專業人員執行業務參考。 本論文先討論有關工程技術服務業務及其專案風險管理的特性,並分別從傳統、嶄新以及跨國技術服務進行市場現況及發展評估;其次從分析技術、人力、財務、契約、環境等之不確定性後,便進行業務、履約及爭議解決等主要流程探討,俾深入剖析工程顧問公司的業務風險監督要項,進而建議技術服務專案的風險管理系統之建構要務,以利主要工程顧問公司提升其專案服務績效及面對國際化競爭。 | zh_TW |
dc.description.abstract | The quality of public constructions and infrastructures critically exhibits a nation’s foundations for economic development and the standards of living environment, which is closely associated to the performance of engineering firms and the construction industry. In general, an engineering firm which provides planning, design, construction supervision or related knowledge services, in either traditional A/E, E/C, D/B, turnkey, or PPP contracting category, must complete the required professional services through the success of project and risk management.
In the past decades, domestic engineering firms and their professionals had contributed fairly in the construction and maintenance of tremendous infrastructures projects, including highways, transits, underground-railways, the high-speed-rail in transportation, energy facilities, power-transitions, hydraulic structures, environmental engineering, wastewater conduits, science parks, station buildings, and city-developments, etc. However, the practice of project management in engineering firms has been baffled due primarily to lack of international business competition, integration of governmental regulations and legal enforcement, as well as difficulties in the management of professional services. There is an urgent demand for improvement of management of engineering projects throughout the country. Thus, this research aims to enhance the improvement of business process and risk management of projects with focuses on the study of assessment and control of uncertainties; and analyze problems in current practice to help firms and the practitioners in the services. This thesis documents, according to literature review and personal insights, the main features of engineering services and project risks. And further assesses present market status as well as future development of traditional, novel and global projects. Analyses of uncertainties covering factors of technology, man-power, financial, contract, environment, etc. are discussed accordingly in three phases: processes of business development, contract implementation, and dispute resolution. With additionally findings gained from evaluation on critical monitoring procedures of engineering firm, this research suggests firms, specifically primary ones, to establish a systematic approach for project-oriented business and risk management mechanism. It is anticipated that the results of this research will contribute to the upgrade of professional services and competitiveness of engineering firms in the global era. | en |
dc.description.provenance | Made available in DSpace on 2021-06-12T17:55:16Z (GMT). No. of bitstreams: 1 ntu-97-P94744008-1.pdf: 724221 bytes, checksum: 3eec584a257584b4e2c48b79397b5ebe (MD5) Previous issue date: 2008 | en |
dc.description.tableofcontents | 口試委員會審定書........................................................................................................ i
誌 謝.........................................................................................................................ii 中文摘要......................................................................................................................iii THESIS ABSTRACT................................................................................................... iv 目 錄..........................................................................................................................vi 圖目錄........................................................................................................................viii 表目錄.......................................................................................................................... ix 第一章 前言................................................................................................................. 1 第一節、研究背景與動機.................................................................................... 1 第二節、研究範圍與目的.................................................................................... 2 第三節、研究方法、流程與架構........................................................................ 5 第四節、預期研究貢獻........................................................................................ 6 第二章 文獻回顧......................................................................................................... 8 第一節、專業技術服務........................................................................................ 8 第二節、專案及風險管理.................................................................................. 14 第三章 工程顧問公司業務之市場評估................................................................... 25 第一節、傳統技術服務業務.............................................................................. 25 第二節、嶄新技術服務業務.............................................................................. 31 第三節、跨國技術服務業務.............................................................................. 38 第四章 技術服務專案之不確定性分析................................................................... 42 第一節、技術不確定性...................................................................................... 42 第二節、人力不確定性...................................................................................... 44 第三節、財務不確定性...................................................................................... 46 第四節、契約不確定性...................................................................................... 48 第五節、環境不確定性...................................................................................... 53 第六節、其他不確定性...................................................................................... 55 第五章 技術服務專案之風險控制流程探討........................................................... 57 第一節、業務流程.............................................................................................. 57 第二節、履約流程.............................................................................................. 62 第三節、爭議解決流程...................................................................................... 65 第六章 工程顧問公司之業務風險監督................................................................... 69 第一節、人力資源管理...................................................................................... 69 第二節、業務績效管理...................................................................................... 71 第三節、技術能力維護...................................................................................... 75 第七章 建構工程顧問公司之業務專案風險管理系統........................................... 77 第一節、公司經營層級...................................................................................... 77 第二節、專案業務總管...................................................................................... 81 第三節、專案執行層級...................................................................................... 84 第四節、技術服務專案風險管理程序芻議...................................................... 86 第八章 結論與建議................................................................................................... 92 第一節、研究結論.............................................................................................. 92 第二節、後續研究方向建議.............................................................................. 94 參考文獻..................................................................................................................... 96 附錄 相關法律條文................................................................................................. 103 | |
dc.language.iso | zh-TW | |
dc.title | 工程顧問公司之業務專案及風險管理 | zh_TW |
dc.title | Management of Service Project and Risk in Engineering Firms | en |
dc.type | Thesis | |
dc.date.schoolyear | 96-1 | |
dc.description.degree | 碩士 | |
dc.contributor.oralexamcommittee | 杜榮瑞(Rong-Ruey Duh),劉順仁(Shuen-Zen Liu) | |
dc.subject.keyword | 工程顧問,技術服務,專案管理,不確定性,風險管理, | zh_TW |
dc.subject.keyword | Engineering Firm,Engineering Service,Project Management,Uncertainties,Risk Management, | en |
dc.relation.page | 109 | |
dc.rights.note | 有償授權 | |
dc.date.accepted | 2008-02-02 | |
dc.contributor.author-college | 管理學院 | zh_TW |
dc.contributor.author-dept | 會計與管理決策組 | zh_TW |
顯示於系所單位: | 會計與管理決策組 |
文件中的檔案:
檔案 | 大小 | 格式 | |
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ntu-97-1.pdf 目前未授權公開取用 | 707.25 kB | Adobe PDF |
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