大學與技職商學院校之表現評估-資料包絡法與層級分析法

Abstract

本研究主要是探討國內大學商學院與技職專科商學科的學校績效，以及他們所重視的各項教育指標。資料主要是由教育部卓越計畫以及專家學者的問卷分析，所填寫的問卷資進行分析。當中是針對15所大學商學院與19所技職專科商學科的畢業生為主要分析對象。 在本研究中，將會探討學校畢業生職場表現及在校多元能力培養之績效評估，以Kao（1994）資料包絡法（Data Envelopment Analysis, DEA）分析各校績效與權重值，再以各校專家學者主觀意見的層級分析法（Analytic Hierarchy Process, AHP）得到之績效與權重值。將這兩種方法所得出來之大學與技職權重及效率相關性進行比較，其結果如下： 一、 在學校績效表現上，大學比較重視學生職場表現，而技職較重視多元能力培養。 二、 在學生職場表現上，第一次工作薪資與找工作時間都是大學比起技職重視；在多元能力培養上，大學比較重視在技能與情意的培養，而技職則是比較重視認知的培養。 三、 在認知表現上，大學重視口頭報告和書面資料，技職則是重視解決問題和主修領域；在技能表現上，外語能力及電腦應用上都是大學比技職重視；在情意表現上，大學重視人際關係，而技職則是比較重視管理領導能力。

This study mainly investigates the performance of colleges of business and junior colleges of business and the indicators they pay high attention to. The data comes mainly from the questionnaires of the exceptional plans of the ministry of education. Data employed is analyzed by means of the professors who study in colleges. The analysis is focus on the graduates of 15 colleges of business and 19 junior colleges of business. This study investigates the performance of the workplace of graduates and the training of multiple abilities on campus. Data Envelopment Analysis(DEA) by Kao（1994）is to analyze efficiency and weight ,and then the Analytic Hierarchy Process AHP is to get colleges of business and junior colleges of business. Comparing their weight by both the methods, we can get the results as following: 1. On school performance, universities pay more attention to student’s workplace performance, while junior colleges pay more attention to student’s multiple abilities on campus. 2. On student’s workplace performance, universities pay more attention on the first salary and the time of seeking for a job than junior colleges. On student’s multiple abilities, universities pay more attention to the training on psychomotor and affective, while junior colleges pay more attention to the training of cognitive. 3. On cognitive, universities pay attention to oral reports and documented data, while junior colleges pay attention to problem-solving and major fields. On psychomotor, universities pay more attention to both foreign language abilities and application of computer than junior colleges. On affective, universities pay attention to interpersonal relationships, while junior colleges pay more attention to managing and leading abilities.