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  1. NTU Theses and Dissertations Repository
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  3. 健康政策與管理研究所
請用此 Handle URI 來引用此文件: http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/26387
完整後設資料紀錄
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dc.contributor.advisor吳淑瓊(Shwu-Chong Wu)
dc.contributor.authorYing-Hua Linen
dc.contributor.author林映華zh_TW
dc.date.accessioned2021-06-08T07:08:27Z-
dc.date.copyright2008-09-11
dc.date.issued2008
dc.date.submitted2008-08-01
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教育部大專校院及高中職肢障學生學習輔具中心(2008)。上網日期:2008/03/30 world Widle Web http://www.ediassistech.org。
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dc.identifier.urihttp://tdr.lib.ntu.edu.tw/jspui/handle/123456789/26387-
dc.description.abstract身心障礙學生常因肢體受限導致無法順利完成學業。因此教育部規劃提供身心障礙學生學習輔具(assistive technology device)以及支持學生使用輔具之服務系統,以提供學生公平參與學習活動的機會。但目前輔具及提供服務的品質仍為未知。輔具使用者的滿意度調查則可幫助相關人員:補助者、服務提供者和廠商了解在服務過程中改善之處。但輔具使用的感受隨輔具種類型式而異,而輪椅類輔具(wheeled mobility device)是目前在學肢體障礙學生使用比率最高的輔具類別,故本研究以大專校院及高中職以上並接受教育部補助而使用輪椅類輔具(包含手動輪椅、電動輪椅及電動代步車)之學生為對象,調查學生對於輔具及服務的滿意度,並以媒合人與科技模式(matching person and technology model)為研究架構,探討影響滿意度的重要因素為何。
滿意度調查以台灣版魁北克輔具使用者滿意度調查量表(QUEST-T)為研究工具,滿意度相關影響因素則以自行編製之問卷調查,以電話訪問方式進行。樣本數共76人。分數以1~5分記算,QUEST-T平均總分為3.97,表示滿意程度介於中等程度滿意至滿意之間;與加拿大及荷蘭等輔具福利先進國家之調查結果無明顯差異。而不同的身心障礙等級、疾病診斷、自覺無障礙環境完善程度的差異、不同提供服務單位在QUEST-T總分或次量表分數上具顯著差異。
本研究結果驗證教育部提供大專校院及高中職學生之輔具和服務系統具良好成效。若欲提升滿意度及學生就學權益,無障礙環境的完善程度和提供服務單位的素質是補助者、服務提供者和學校等相關人員可介入改善之處。未來可進一步探討其他輔具服務成果指標如:功能的改善、生活品質、成本效益分析,以利國內輔助科技及服務之發展。
zh_TW
dc.description.abstractDisabled students fail to finish their school work usually due to physical limitations. Therefore, Ministry of Education plans to offer these students assistive technology devices and relevant support system so that they can take part in their studies as the others. However, the quality of these devices and services currently remain unknown. A satisfaction investigation among the device users helps the people (assistant, service provider, and the manufacturer) to improve their jobs. The experience of using assistive device changes with the device type. The wheeled mobility device is the most popular type among the disabled students today. In this study, the students accepting assistance from Ministry of Education and using wheeled mobility devices (including manual wheelchair, power wheelchair and scooter) are adopted as targets and their satisfactions on the device and the service are investigated. Referred to the structure of Matching Person and Technology Model, the factors affecting the satisfaction are studied.
The satisfaction investigation is based on the the Taiwanese version of Quebec User Evaluation of Satisfaction with Assistive Technology(QUEST-T). The satisfaction related factors are based on some unofficial satisfaction questionnaire according to review literature. Up to 76 samples are collected by telephone interview. The score QUEST-T adopts Likert-scale , and the average total score of QUEST-T is 3.97, the satisfaction is between moderate satisfied and satisfied. This is quite close to the advanced countries like Canada and Netherland. The total score of QUEST-T or the subscale score are significantly different among people with different disability level, diagnose, environment, and service provider.
Results confirm the good effect of devices and service delivery system to the university and high school students. To improve the satisfaction and the study rights of the students, the barrier-free environment and the quality of service provider can be improved by the assistant, service provider, and the school. In the future, other devices and services including function enhancement, life quality, and the cost-benefit analysis can be discussed to help the development of technology and the service.
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dc.description.tableofcontents口試委員會審定書書……………………………………………………………… i
誌謝………………………………………………………………………………… ii
中文摘要…………………………………………………………………………… iii
英文摘要…………………………………………………………………………… iv
第一章 前言……………………………………………………………………… 1
第一節 背景及研究機……………………………………………………… 1
第二節 研究目的…………………………………………………………… 3
第二章 文獻回顧………………………………………………………………… 4
第一節 輔具、輪椅類輔具及學習輔具的定義…………………………… 4
第二節 我國輔具服務提供體系實施況…………………………………… 7
第三節 輔具服務提供系統的成果測量…………………………………… 10
第四節 輔具使用滿意度調查相關文獻…………………………………… 14
第五節 媒合人與科技模式及影響輔具使用滿意度之因素……………… 18
第三章 研究方法………………………………………………………………… 22
第一節 研究架構及假說…………………………………………………… 22
第二節 研究對象…………………………………………………………… 25
第三節 研究工具…………………………………………………………… 26
第四節 研究流程…………………………………………………………… 28
第五節 資料分析…………………………………………………………… 29
第四章 研究結果………………………………………………………………… 30
第一節 樣本特性及各自變項描述性統計………………………………… 30
第二節 台灣版魁北克輔具使用者滿意度評量描述性統計結果………… 31
第三節 各變項對輔具使用滿意度之影響………………………………… 32
第六章 結論……………………………………………………………………… 47
第一節 重要結果與討論…………………………………………………… 47
第二節 政策建議…………………………………………………………… 52
第三節 研究限制與未來研究方向………………………………………… 53
圖目錄
圖一:研究架構…………………………………………………………………… 24
表目錄
表一:樣本個人特質各變項描述性統計………………………………………… 35
表二:情境之各變項描述性統計………………………………………………… 36
表三:輔具特性之各變項描述性統計…………………………………………… 37
表四:台灣版魁北克輔具使用者滿意度評量各題分數描述性統計結果……… 38
表五:台灣版魁北克輔具使用者滿意度評量各次量表與總分………………… 39
表六: QUEST2.0 版分數國際比較……………………………………………… 40
表七:台灣版魁北克輔具使用者滿意度評量各題重要性結果………………… 41
表八:QUEST-T 各題不滿意原因………………………………………………… 42
表九:各變項對QUEST-T分數之影響…………………………………………… 45
參考文獻…………………………………………………………………………… 54
附錄………………………………………………………………………………… 64
dc.language.isozh-TW
dc.subject輔具zh_TW
dc.subject身心障礙zh_TW
dc.subject滿意度zh_TW
dc.subject輪椅類輔具zh_TW
dc.subject服務提供系統zh_TW
dc.subjectsatisfactionen
dc.subjectassistive technologyen
dc.subjectwheeled mobility deviceen
dc.subjectservice delivery systemen
dc.subjectdisableden
dc.title肢體障礙學生輪椅類輔具使用滿意度研究zh_TW
dc.titleA Study of Satisfaction with Assistive technology for
Physical Disabled Students Using Wheeled Mobility
Devices
en
dc.typeThesis
dc.date.schoolyear96-2
dc.description.degree碩士
dc.contributor.coadvisor毛慧芬(Hui-Fen Mao)
dc.contributor.oralexamcommittee張彧(Yuh Jang)
dc.subject.keyword身心障礙,滿意度,輔具,輪椅類輔具,服務提供系統,zh_TW
dc.subject.keyworddisabled,satisfaction,assistive technology,wheeled mobility device,service delivery system,en
dc.relation.page70
dc.rights.note未授權
dc.date.accepted2008-08-01
dc.contributor.author-college公共衛生學院zh_TW
dc.contributor.author-dept衛生政策與管理研究所zh_TW
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