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  1. NTU Theses and Dissertations Repository
  2. 管理學院
  3. 國際企業學系
請用此 Handle URI 來引用此文件: http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/23688
完整後設資料紀錄
DC 欄位值語言
dc.contributor.advisor黃恆獎
dc.contributor.authorYi-Wen Tsengen
dc.contributor.author曾儀雯zh_TW
dc.date.accessioned2021-06-08T05:07:14Z-
dc.date.copyright2011-07-07
dc.date.issued2011
dc.date.submitted2011-06-21
dc.identifier.citation一、中文部份
王文妤(2003),來源國效應、國族主義與產品知識差異對購買意願的影響之比較研究-以兩岸大學生評價行動電話為例,朝陽科技大學企業管理系碩士論文。
王海忠(2003),消費者民族中心主義的中國本土化研究,南開管理評論,第6卷第4期,第31-36頁。
王詩媛(2009),比較實體與虛擬環境消費者對山寨機之態度,成功大學交通管理學系碩士論文。
王曉艷、宋亦平(2004),中國年輕白領群體手機消費偏好的聯合分析,復旦大學市場營銷系。
毛俞翔(2009),山寨品購買行為影響因素之研究,雲林科技大學企業管理系碩士論文。
付允、劉怡君、李丁、汪云林(2007),影響消費者購買決策的產品屬性效用實證分析,電子科技大學學報,第9卷第6期,第9-34頁。
李大衛(2009),中國大陸山寨產品研究,交通大學科技管理研究所碩士論文。
沈珮玲(2004),廣告訴求、品牌信任與購買意願因果關連性之研究-以行動電話產業為例,銘傳大學管理科學研究所碩士論文。
宋強、張藏藏、喬邊(1996),中國可以說不,台北市,人間出版社。
吳祈慶(2008),M型社會族群對於手機需求及產品創新設計研究,大同大學工業設計研究所碩士論文。
吳欣穎(2003),文化價值、消費價值與消費者行為-以兩岸大學生手機購買決策為例,中興大學行銷學系碩士論文。
邱皓政(2003),結構方程模式:LISREL的理論技術與應用,台北市,智勝文化事業有限公司。
邱皓政(2011),量化研究與統計分析:SPSS(PASW)資料分析範例解析,台北市,五南圖書出版股份有限公司。
周文賢(2001),多變量統計分析-SAS/STAT之應用,台北市,智勝文化事業有限公司。
周冠妏(2007),品牌來源國效應、日本文化認同程度與廣告中呈現的國家印象一致性對產品評估的影響,政治大學廣告研究所碩士論文。
林明宏(2010),消費者購買山寨手機意圖之研究-台灣與大陸之比較分析,中興大學高階經理人碩士在職專班碩士論文。
林奕志(2007),屬性範圍對消費者購買評估之影響-以手機廣告為例,成功大學電信管理研究所碩士論文。
林姿君(2010),消費者對平價奢華態度之量化研究,宜蘭大學應用經濟學系碩士論文。
林美慧(2002),消費者知識對手機購買決策之影響,東華大學企業管理學系碩士論文。
林清山(1974),線性結構關係(LISREL)電腦程式的理論與應用,測驗年刊,第31期,第149-164頁。
施存柔(2002),來源國形象、品牌定位與銷售通路對化妝品消費者態度之影響,政治大學國際貿易學系碩士論文。
秦兆緯(2002),製造來源國形象,消費者心理認知與知覺價格對消費者購買行為之影響,長榮管理學院經營管理研究所碩士論文。
徐聖訓(2009),LISREL新手入門:在結構方程模式的應用,台中市,滄海書局.鼎隆圖書股份有限公司。
財團法人工業技術研究院(2010),2010年上半年中國大陸通訊市場發展分析報告,經濟部工業局研究報告。
郭錦華(2007),品牌來源國形象與功能屬性對手機品牌態度影響的實證研究,中南大學國際貿易學系碩士論文。
張啟致(2010),台灣新勢力-山寨來了,台北市,捷徑文化出版事業有限公司。
張國雄(2003),國際行銷學:本土化觀點與全球性思維,台北縣,前程企業管理有限公司。
邵長茹(2006),物質傾向、虛榮特值與消費價值之關係-以手機購買決策為例,靜宜大學觀光事業學系碩士論文。
彭思舟、許揚帆、林琦翔(2009),山寨經濟大革命-模仿為創新之母,台北市,秀威資訊科技股份有限公司。
黃文星(2002),民族意識對農產品消費行為之影響,中興大學農業經濟研究所博士論文。
黃冠傑(2010),來源國與消費國形象對於產品認知態度及購買意圖的影響,台灣大學國際企業學研究所碩士論文。
葉淑婷(2006),高科技產品品牌價值之研究-以手機產品為例,政治大學管理碩士學程碩士論文。
葉淑瑜(2002),消費者的產品知識對系統性產品偏好的影響,銘傳大學管理科學研究所碩士論文。
劉怡呈(2008),民族意識對消費者購買意願的影響-以台北地區啤酒購買為例,台灣大學生物資源暨農學院農業經濟學碩士論文。
賴秀精(2010),山寨機炫耀行為之研究-以虛榮程度為干擾,亞洲大學經營管理學系碩士論文。
陳昭宏(2005),品牌來源國與製造來源國對消費者購買意願影響之研究,銘傳大學國際企業學系碩士論文。
 
二、英文部份
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Bailey, William, and Sheila Amin Gutierrez de Pineres (1997), “Country of Origin Attitudes in Mexico:The Malinchismo Effect,” Journal of International Consumer Marketing, Vol.9(3), pp.25-41.
Balabanis, George, and Adamantios Diamantopoulos (2004), “Domestic Country Bias, Country-of-Origin Effects, and Consumer Ethnocentrism: A Multidimensional Unfolding Approach,” Journal of the Academy of Marketing Science, 32(1), pp.80-95.
Bilkey, W. J., and E. Nes (1982), “Country-of-origin effects on product evaluations.” Journal of International Business Studies, 8, pp.89-99.
Brucks (1985), “The Effects of Product Class Knowledge on Information Search Behavior,” Journal of Consumption Research, 12, pp.1-16.
Cattin, Philippe, Alain Jolibert, and Colleen Lohnes (1982), “A Cross-Cultural Study of 'Made in' Concepts,” Journal of International Business Studies, Vol. 13, No. 3, pp.131-141
Chao, Paul (1993), “Partitioning Country of Origin Effects: Consumption Evaluations of a Hybrid Product,” Journal of International Business Studies, 24(3), pp.291-306.
Chryssochoidis, George, Athanassios Krystallis, and Panagiotis Perreas (2007), “Ethnocentric beliefs and country-of-origin (COO) effect: Impact of country, product and product attributes on Greek consumers' evaluation of food products,” European Journal of Marketing, 41, pp.1518-1544.
Chattalas, Michael J. (2006), “Specialty Effect: An Important Factor in Consumer Product Evaluation,” The Journal of Consumer Affairs, 14 (2), pp.22-30.
Cordell, V. V. (1992), “Effects of consumer preferences for foreign sourced products’, “ Journal of International Business Studies, 2, pp.251-269.
Dodds, W. B., K. B. Monroe, and D. Grewal (1991), “Effects of Price, Brand and Store Information on Buyers’ Product Evaluations,” Journal of Marketing Research, 28(1), pp.307-19.
Durvasula, S., J.C.Andrews, and R.G.Netemeyer (1997), “A Cross-Cultural Comparison of Consumer Ethnocentrism in the United and Russia,” Journal of International Consumer Marketing, Vol.9, pp.73-93.
Engel, J.F., R.D. Blackwell, and P.W. Miniard (1995), Consumer Behavior, 8th ed, Dryden Press.
Erickson, G.M., J.K. Johansson, and P. Chao (1984), “Image Variables in Multi-Attribute Product Evaluations: Country-of-Origin Effects,” Journal of Consumer Research, Vol.11, pp.694-699.
Etzel, Michael J., and B. J. Walker (1974), “Advertising strategy for foreign products,” Journal of Advertising Research, 14, pp.41-4.
Fishbein, M., and I. Ajzen (1975), Belief, Attitude, Intention and Behavior: A Introduction to Theory and Research. Readings, MA:Addison-Wesley.
Gaedeke, R. (1973), “Consumer attitudes toward products made in developing countries,” Journal of Retailing, 49(2), pp.13-24.
Good, L.K., and P. Huddleston (1995), “Ethnocentrism of Polish and Russian Consumers : Are Feelings and Intentions Related ? ” International Marketing Review, Vol.12, pp.35-48.
Grewal, D., R. Krishnan, J. Baker, and N. Borin (1998), “The Effect of Store Name, Brand Name and Price Discounts on Consumers’ Evaluations and Purchase Intentions,” Journal of Retailing, 74(1), pp.331-52.
Hafhill, D. S. (1980), “Multinational marketing strategy: Implications for attitudes toward country-of-origin.” Management International Review, 20, No.4, pp.26-30.
Han, C. Min., and V. Terpstra (1988), “Country-of-Origin Effects for Uni-National and Bi-national Products.” Journal of International Business Studies, Vol. 19, Iss. 2, pp.235-255.
Han, C. Min. (1988), “The Role of Consumer Patriotism in the Choice of Domestic Versus Foreign Products.” Journal of Advertising Research, 2, pp.25-32.
Han, C. Min. (1989), “Country Image: Halo or Summary Construct?” Journal of Marketing Research, Vol. 26, No. 2, pp.222-229.
Han, C. Min. (1990), “Testing the Role of Country Image in Consumer Choice Behaviour” European Journal of Marketing, Vol. 24, No. 6, pp.24-40.
Herche, Joel. (1992), “A Note on the Predictive Validity of the CETSCALE.” Journal of the Academy of Marketing Science, 20(3) , pp.261-264.
Hong, S., and R. S. Jr. Wyer (1989), “Effects of country-of-origin and product-attribute information on product evaluation: An information processing perspective.” Journal of Consumer Research, 16, pp.175-187.
Jaffe, E.D., and I. D. Nebenzahl (1984), “Alternative Questionnaire Formats for Country Image Studies,” Journal of Marketing Research, 81, pp.463-471.
Jiménez, Nadia Huitzilin, and Sonia San Martín (2010), “The role of country-of-origin, ethnocentrism and animosity in promoting consumer trust. The moderating role of familiarity,” International Business Review, Vol. 19, Iss. 1, pp.34-45
Johansson, J. K., and I. Nebenzahal (1986), “Multiproduction: Effect on Brand Value,” Journal of International Business Studies, Vol. 17, Iss. 3, pp.101-126.
Johansson, J.K., S.P. Douglas, and Ikujiro Nonaka (1985), “Assessing the Impact of Country of Origin on Product Evaluations:A New Methodological Perspective,” Journal of Marketing Research, Vol.22, pp.388-396.
Jöreskog, K. G., and D. Sörbom (1993), LSREL 8: Users’ Reference Guide. Chicago: Scientific Software International.
Klein, J.G., R. Ettenson, and M.D. Morris (1998), “The animosity model of foreign product purchase: An empirical test in the People’s Republic of China,” Journal of Marketing, 62, pp.89-100.
Kotler, P. (2000), Marketing Management: Analysis, Planning, Implementation and Control, 8th edition, New Jersey, Prentice Hall Inc.
Lantz, Garold, and Sandra Loeb (1996), “Country-of-Origin and Ethnocentrism: An Analysis of Canadian and American Preference Using Social Identity Theory,” Advance in Consumer Research, 20, pp.684-689.
Lawrence, C., N.E. Marr, and G.P. Prendgast (1992), “Country-of-Origin Stereotyping:A Case Study in the New Zealand Motor Vehicle Industry,” European Journal of Marketing, Vol.26, pp.37-51.
Lin, Chien-Huang, and Danny T. Kao (2004), “The Impact of Country-of-Origin on Brand Equity,” Journal of American Academy of Business, 5(1), pp.37-40.
Lindquist, J.D., I. Vida, R.E. Plank, and A. Fairhurst (2001), “The Modified CETSCALE : Validity Tests in The Czech Republic, Hungary, and Poland,” International Business Review, Vol.10, pp.505-516.
Lin, Li-Wen, and Brenda Sternquist (1994), “Taiwanese Consumers’ Perceptions of Product Information Cues:Country of Origin and Store Prestige,” European Journal of Marketing, Vol.28, No.1, pp.5-18.
Nagashima, A. (1970), “A Comparison of Japanese and U.S. Attitudes Toward Foreign Products.” Journal of Marketing, 34, pp.68-74.
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Netemeyer, R.G., S. Durvasula, and D.R. Lichtenstein (1991),“A Cross-National Assessment of the Reliability and Validity of the CETSCALE,” Journal of Marketing Research, Vol.28, pp.320-327.
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Shimp, Terence A., and Subhash Sharma (1987), “Consumer Ethnocentrism: Construction and Validation of the CETSCALE.” Journal of Marketing Research, 24(3), pp.280-289.
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Watson, John J., and Katrina Wright (2000), “Consumer ethnocentrism and attitudes toward domestic and foreign products,” European Journal of Marketing, 34, pp.1149-1166.
三、網路部份
1.http://blog.sina.com.cn/panjiutang
2.http://laoyaoba.com/
3.http://www.bnext.com.tw/focus/view/cid/103/id/17216
4.http://www.digitimes.com.tw/
5.http://www.gartner.com/technology/research.jsp
6.http://www.scaic.gov.cn/
7.http://www.sogi.com.tw
8.http://www.snb.hk/page/zh-tw/snb_report.aspx?ItemId=300306
9.http://www.topology.com.tw
10.http://www.zol.com.cn/
dc.identifier.urihttp://tdr.lib.ntu.edu.tw/jspui/handle/123456789/23688-
dc.description.abstract隨著中國加入WTO世界貿易組織及其國內市場的開放,中國手機市場呈現競爭激烈的態勢,然而山寨機在如此的環境下卻逐漸嶄露頭角,於2008年在中國大陸開始竄紅,之後更延伸觸角到世界各個角落,且其在中國的市佔率也直逼國外知名手機品牌大廠。此種妾身未明的產品,為何能在中國手機市場掀起波瀾,成為大眾關注的議題。
因此,本研究以消費者行為理論為基礎,探討消費者民族意識、品牌來源國形象與手機產品屬性對於中國消費者對山寨機與國外知名品牌手機(NOKIA)態度之形成及購買意願的影響,即建構出一結構模式,探究各構念間的因果關係。另外,本研究也導入「產品知識」作為本研究路徑的干擾因子,進行分析比較。
本研究分析所使用的資料乃是透過問卷調查所取得,且以中國生產線作業員與學生為實證對象,接著採用結構方程模式LISREL軟體及SPSS軟體作為分析工具。實證結果顯示:
1.中國消費者民族意識與本國國家形象呈正相關,但與外國國家形象呈負相關。
2.品牌來源國形象在中國消費者評價手機產品時,扮演月暈效果角色。
3.中國消費者對手機態度的形成主要是透過客觀信念影響。
4.產品知識在中國國家形象到對山寨機態度的路徑上具有負向干擾效果。
5.產品知識對NOKIA手機態度的形成具有反向控制效果。
6.整體來說,中國消費者依然對NOKIA手機產品屬性具有較高的評價,且態度偏正面,購買意願也較高,而對山寨機的手機產品屬性評價則較低,且態度偏負面,購買意願也較低。
最後,本研究將依據實證顯示結果,針對山寨機與NOKIA手機提出實務策略之建議。
zh_TW
dc.description.abstractThe entrance of China to the World Trade Organization (WTO) and the opening of the domestic market cause the competition in China handset market being very fierce. However, Chinese knock-off mobile phone(Shan Jhai Ji) was making a figure in such intense circumstances, and being popular in China, 2008. Later, it appears all over the world; moreover, its market share in China is almost the same as famous foreign brands. So, why could Shan Jhai Ji make such a big success in China handset market is becoming the issue that everyone wants to know.
Therefore, the thesis will investigate the effects of ethnocentrism, country of origin, and product attribute on Chinese consumers’ attitude and their purchase intention toward Shan Jhai Ji and famous foreign brand, NOKIA, from the perspective of consumer behavior theory. This study then is laid on constructing the correlative model to test causal relationship between these constructs. Besides, the model also has a moderating variable, product knowledge, to examine its impact on this research.
Data were collected through questionnaire investigation. And the subjects of this research were Chinese assembly line workers and students. The adopted analysis tools were LISREL and SPSS statistical method.
Research reveals that:
1.Chinese consumer ethnocentric tendencies will positively affect the China’s country image, but negative correlated with foreign country’s image.
2.Country image serve as a halo when Chinese consumers are evaluating the handset products.
3.Chinese consumers’ attitude towards the mobile phones is mainly affected by objective beliefs.
4.Product knowledge has a negative moderating effect on the path of China’s country image to consumers’ attitude toward Shan Jhai Ji.
5.Product knowledge has a negative control effect on consumers’ attitude toward NOKIA.
6.Generally speaking, Chinese consumers give NOKIA a higher score in product attribute rating, and their attitude toward NOKIA is positive, so the purchase intention is higher. On the contrary, Shan Jhai Ji is given a lower score in product attribute rating, and consumers’ attitude toward it is negative, therefore, the purchase intention is lower.
At the end of the article, conclusions and managerial implications of the findings will be provided to mobile phone vendors.
en
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Previous issue date: 2011
en
dc.description.tableofcontents謝誌 i
中文摘要 ii
英文摘要 iii
目錄 v
圖目錄 vii
表目錄 viii
第一章 緒論 1
第一節 研究背景 1
第二節 研究動機 2
第三節 研究目的 5
第四節 研究範圍與對象 5
第五節 研究流程 7
第二章 文獻探討 8
第一節 山寨機之相關文獻探討 8
第二節 消費者民族意識之相關文獻探討 13
第三節 來源國之相關文獻探討 17
第四節 手機產品屬性 25
第五節 產品知識 27
第六節 消費者態度形成模式 29
第三章 研究方法 34
第一節 研究架構 34
第二節 研究假說 35
第三節 變數定義與衡量 37
第四節 問卷設計與抽樣方法 41
第五節 統計分析方法 44
第四章 資料分析與結果 48
第一節 樣本人口統計分析 48
第二節 中國消費者對山寨機與NOKIA手機之相關看法 49
第三節 衡量模式分析 52
第四節 結構關係模式分析 56
第五節 產品知識的干擾效果 72
第五章 結論與建議 76
第一節 研究結論 76
第二節 建議與管理意涵 79
第三節 研究限制 81
第四節 後續研究建議 81
參考文獻 83
附錄一 研究問卷 93
附錄二 CETSCALE量表原文-10題版本 98
dc.language.isozh-TW
dc.title消費者民族意識與來源國效應對於山寨機與國際知名品牌手機態度之形成及購買意願的影響zh_TW
dc.titleThe Impact of Consumer Ethnocentrism and Country-of-Origin Effect On the Attitude and Purchase Intention of Chinese Knock-off and World Famous Mobile Phonesen
dc.typeThesis
dc.date.schoolyear99-2
dc.description.degree碩士
dc.contributor.oralexamcommittee王仕茹,江季芸
dc.subject.keyword山寨機,消費者民族意識,品牌來源國形象,消費者態度,購買意圖,zh_TW
dc.subject.keywordChinese knock-off mobile phone(Shan Jhai Ji),consumer ethnocentrism,Country-of-origin,attitude,purchase intention,en
dc.relation.page98
dc.rights.note未授權
dc.date.accepted2011-06-21
dc.contributor.author-college管理學院zh_TW
dc.contributor.author-dept國際企業學研究所zh_TW
顯示於系所單位:國際企業學系

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