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  1. NTU Theses and Dissertations Repository
  2. 工學院
  3. 工業工程學研究所
Please use this identifier to cite or link to this item: http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/18452
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???org.dspace.app.webui.jsptag.ItemTag.dcfield???ValueLanguage
dc.contributor.advisor王銘宗
dc.contributor.authorPao-Ju Chenen
dc.contributor.author陳寶如zh_TW
dc.date.accessioned2021-06-08T01:05:55Z-
dc.date.copyright2014-08-25
dc.date.issued2014
dc.date.submitted2014-08-19
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dc.identifier.urihttp://tdr.lib.ntu.edu.tw/jspui/handle/123456789/18452-
dc.description.abstractMobile Applications has become an important part of people’s life. ABI institute once predicted that there get to have 8 hundred million Android phone and 3 hundred million iPhone in the world at the end of 2013. The tremendous business market behinds the little smart phone. Therefore, whether mobile app wins customer’s heart is the most important thing to designer. But there’s no particular research to tell how to design mobile applications to target its best interest. If the mobile application didn’t win people’s heart, it won’t make any profit and publicity.
This research focuses on the key success factors during the process of researching and Designing a mobile application. Using literature analysis, the research combined Information System Success Model and virus marketing method and social factors of theory of planned behavior and interview survey with professional to build up the KDF table. And by applying the fuzzy-Delphi method, we confirmed all the dimensions and indexes are agreed with professionals. Analyze by DANP to find out the weights of each dimension and factor. According the result, we have found out that the most important dimension is the dimension named ‘APP service quality’. Secondly, the most important factor is User promoting. This research suggests that mobile app designer not only must focus on the app itself but also the social system, the better the product is, it needs more promotion and social effect, therefore more people would attracted by it. The social networks factor is a important promotion tool for app. These results would help avoid extra time and costs.
en
dc.description.provenanceMade available in DSpace on 2021-06-08T01:05:55Z (GMT). No. of bitstreams: 1
ntu-103-R01546041-1.pdf: 3500147 bytes, checksum: 5e393c0a0550c345330f1f73bcb4abaf (MD5)
Previous issue date: 2014
en
dc.description.tableofcontentsVerification Letter from the Oral Examination Committee for Graduate Students i
Acknowledgments ii  
Chinese Abstract iii  
English Abstract iv  
Table of Contents vi  
List of figures vii  
List of tables viii  
Chapter 1 Introduction 1
1.1 Mobile smart devices & applications 1
1.2 Age of Social Media 3
1.3 Viral Marketing 4
Chapter 2 Literature Reviews 5
2.1 Key Success Factors 5
2.2 Multiple Criteria Decision Making (MCDM) 6
2.3 DELONE & MCLEAN Information Systems Success Model 7
2.4 Theory of Planned Behavior 8
Chapter 3 Research Methodologies 9
3.1 Literature Analysis 9
3.2 In-depth interviews 10
3.3 Fuzzy-Delphi method 12
3.4 Dematel method 20
3.5 DANP 24
Chapter 4 Results 26
4.1 Literature Analysis and in-depth interview 26
4.2 Fuzzy-Delphi method 53
4.3 Dematel 56
4.4 DANP 63
Chapter 5 Conclusions 65
5.1 Conclusions 65
5.2 Limitations and future research suggestions 67
Appendixes A Questionnaire (in English): Structured in-depth interview 68
Appendixes B Questionnaire (in English): Fuzzy-Delphi method 85
Appendixes C Questionnaire (in English): DANP method 91
Reference 100
dc.language.isoen
dc.title使用多目標準則決策探討資訊產品研發過程中的關鍵成功因素-以社群行動APP’s為例zh_TW
dc.titleA study of the Key Success Factors in Developing Information Products using Multiple Criteria Decision Method – an Example of Social Mobile APP’sen
dc.typeThesis
dc.date.schoolyear102-2
dc.description.degree碩士
dc.contributor.oralexamcommittee蔡智勇,林秀林,許宏德,陳柏良,陳聰傑
dc.subject.keyword行動app,多準則決策方法,資訊系統成功模式,病毒傳銷理論,計畫行為理論,關鍵成功因素,zh_TW
dc.subject.keywordKey Success Factor,mobile applications,MCDM,fuzzy-Delphi method,Dematel,DANP,social network,virus marketing,en
dc.relation.page104
dc.rights.note未授權
dc.date.accepted2014-08-20
dc.contributor.author-college工學院zh_TW
dc.contributor.author-dept工業工程學研究所zh_TW
Appears in Collections:工業工程學研究所

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