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  1. NTU Theses and Dissertations Repository
  2. 電機資訊學院
  3. 生醫電子與資訊學研究所
請用此 Handle URI 來引用此文件: http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/16304
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dc.contributor.advisor賴飛羆
dc.contributor.authorChih-Min Chanen
dc.contributor.author詹智閔zh_TW
dc.date.accessioned2021-06-07T18:08:59Z-
dc.date.copyright2012-07-19
dc.date.issued2012
dc.date.submitted2012-07-13
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[26] 蘇斌光, '醫院行銷研究的應用病患選擇醫院的因素分析,' 碩士論文, 醫務管理研究所, 中國醫藥學院, 1989.
[27] 魏美珠, 楊美雪, and 吳聰慧, '台南市居民醫療院所利用率及就醫障礙因素之調查分析,' 全國技術及職業教育研討會論文集 vol. 7, pp. 45-51, 1991.
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[30] 許惠媚, '全民健保後內科門診病患選擇就醫層級意願之變化以臺北市士林、北投區醫療院所為例,' 碩士論文, 醫務管理研究所, 國立陽明大學, 1995.
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[33] L. C. Tzeng, 'A Study on Key Factors That Affect Outpatients to Hospital from Marketing Perspective--In the Case of Tainan Metroplis,' The Journal of health science, vol. 1, pp. 59-73, 1999.
[34] 劉偉文, '醫療行銷對病患滿意度之實證研究,' 碩士論文, 企業管理研究所, 國立中正大學, 2000.
[35] W.-I. Lee, B.-Y. Shih, and Y.-S. Chung, 'The exploration of consumers’ behavior in choosing hospital by the application of neural network,' Expert Systems with Applications, vol. 34, pp. 806-816, 2008.
[36] F. D. Wolinsky and R. S. Kurz, 'How the public chooses and views hospitals,' Hospital & health services administration, vol. 29, pp. 58-67, 1984.
[37] S. Powills, 'MD influence on consumers waning slightly,' Hospitals, vol. 61, p. 44, 1987.
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[39] Y.-C. Hou, 'Marketing research in Chinese medicine outpatient visits-- A Study on Patients' Choice, Satisfaction and Influencing Factors ' Master Thesis, Institute of Hospital and Health Care Administration, National Yang-Ming University, 1995.
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[41] M. Christenson and J. M. Inguanzo, 'Smart consumers present a marketing challenge,' Hospitals, vol. 63, pp. 42-4, 1989.
[42] 高明瑞等, '民眾就醫行為重要影響因素與醫院行銷之研究-以高雄都會區為例,' 中山管理評論, vol. 3, pp. 55-73 1995.
[43] H. Wei-Shin, 'Factors Affecting the Selection and Patient Satisfaction of Hemodialysis Institutions : A Study of Three Different Private Medical Institutions in Tainan,' Master Thesis, Graduate School of Business and Operations Management Chang Jung University, 2001.
[44] E. Amporfu, 'Private hospital accreditation and inducement of care under the ghanaian national insurance scheme,' Health Economics Review, vol. 1, p. 13, 2011.
[45] http://en.wikipedia.org/wiki/Geographic_information_system.
[46] T. Saaty, 'Decision making with the analytic hierarchy process,' International Journal of Services Sciences, vol. 1, pp. 83-98, 2008.
[47] C.-C. Tseng, C.-F. Hong, and H.-L. Chang, 'Multiple Attributes Decision-Making Model for Medical Service Selection: An AHP Approach,' Journal of Quality, vol. 15, pp. 155-165, 2008.
[48] M. J. Liberatore and R. L. Nydick, 'The analytic hierarchy process in medical and health care decision making: A literature review,' European Journal of Operational Research, vol. 189, pp. 194-207, 2008.
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dc.identifier.urihttp://tdr.lib.ntu.edu.tw/jspui/handle/123456789/16304-
dc.description.abstract民眾尋求就醫場所時,常依照過去經驗,或他人介紹來就醫。而就醫選擇已是一被廣為研究的議題,國內外諸多文獻已發現許多影響民眾就醫選擇的重要因素。因此,對於大部分民眾偏好的就醫因素,目前已有相當了解。但實際上要藉由這些重要因素來尋找醫療院所時卻缺乏實際資料來進行比較。在醫療院所建議系統的相關研究中,已有研究利用分類器將資料進行分類來建造模型,但缺點是這樣龐大資料所建立的分類模型並不能完全兼顧到個人的偏好情況。現今在網路上已有多個網站提供醫療院所的搜尋服務,但大多是單純的關鍵字搜尋,並不能快速且方便地輔助民眾來對各醫療院所進行比較,而且系統並無法考慮民眾自身的偏好。因此,本研究將致力於開發一以層級分析法與地理資訊系統為基礎之就醫機構選擇決策引擎,能夠透過個人化偏好模型,以病患為中心來進行各醫療院所因素比較,並搭配地理資訊系統來提供距離與交通資訊,輔助民眾快速且方便地找到理想的醫療院所。目前在使用結果的問卷調查中,使用者表示個人化模型確實符合民眾心中想法,而且系統確實有助於輔助找尋就醫場所。zh_TW
dc.description.abstractWhen it comes to taking medical treatment, the first problem is how people choose an appropriate medical institute. Most people choose medical institute by their experience or trying to get some information from other’s advice. Choice of medical institute is a widely studied issue; a lot of important factors of most people have been discovered and analyzed. But lack of quantified data makes these factors hard to be compared between medical institutes. In the past researches, classifier has been used to build up the model of hospital choosing, but personal preference may not be fit by this type of model. Nowadays, several websites provide the medical institute searching service. However, it only provides simple query service. People can choose the district they live, getting the list of medical institute. Practically, these types of service do not consider the personal preference and can not directly support the selection of medical institute while considering to access medical service. Therefore, this research aims to develop a convenient web-based decision engine service system integrated with AHP and GIS for supporting the medical care selection and give a customized, patient-central recommendation list of medical institutes. The result shows that the system could catch the preference of user and indeed help people find the rational medical institute with good satisfaction.en
dc.description.provenanceMade available in DSpace on 2021-06-07T18:08:59Z (GMT). No. of bitstreams: 1
ntu-101-R98945018-1.pdf: 2910120 bytes, checksum: 329deeca91532df94091da3ec5a16659 (MD5)
Previous issue date: 2012
en
dc.description.tableofcontents口試委員審定書 #
誌謝 i
中文摘要 ii
ABSTRACT iii
CONTENTS iv
LIST OF FIGURES vi
LIST OF TABLES viii
Chapter 1 Introduction 1
Chapter 2 Literature Review 5
2.1 Medical Care Choices 5
2.2 Geographic Information System (GIS) 8
2.2.1 Web mapping 8
2.3 AHP and Geographic Information System (GIS) 9
2.4 Medical Institute Selection System 9
2.5 Previous Web-based Engine Supporting Medical Institutes Selection 11
Chapter 3 Method 15
3.1 Data Resource 15
3.1.1 Medical institutes database 15
3.1.2 Geographical information database and distance calculation 16
3.1.3 Traffic guidance 16
3.2 Personalized Preference Model Establishment by Analytic Hierarchy Process (AHP) 16
3.3 Rating Record and Clicks of Website Summarization 23
3.4 Past Experience Scoring 23
3.5 System Architecture 23
3.5.1 Program language 23
3.5.2 System whole picture 24
3.5.3 System detailed elaboration 25
3.5.4 System record and analysis 29
Chapter 4 Result 30
4.1 System Interface 30
4.2 Data analysis 40
4.2.1 AHP questionnaire data 41
4.2.2 Frequency of level or category choosing 42
4.2.3 Frequency of input of past experience 45
4.2.4 Accuracy index of the recommended medical institute list 45
4.2.5 User’s feedback questionnaire 46
Chapter 5 Discussion 48
5.1 Preference of the medical institute selection 48
5.2 Consistency of AHP questionnaire 48
5.3 Accuracy index 49
5.4 Questionnaire analysis 49
Chapter 6 Conclusion 50
Reference 51
dc.language.isoen
dc.subject層級分析法zh_TW
dc.subject就醫機構選擇zh_TW
dc.subject地理資訊系統zh_TW
dc.subjectmedical institute selectionen
dc.subjectgeographic information systemen
dc.subjectanalytic hierarchy processen
dc.title以層級分析法與地理資訊系統為基礎之就醫機構選擇決策
引擎
zh_TW
dc.titleDecision Engine for Medical Institute Selection Based on Analytic Hierarchy Process and Geographic Information Systemen
dc.typeThesis
dc.date.schoolyear100-2
dc.description.degree碩士
dc.contributor.oralexamcommittee譚慶鼎,尚榮基
dc.subject.keyword就醫機構選擇,層級分析法,地理資訊系統,zh_TW
dc.subject.keywordmedical institute selection,analytic hierarchy process,geographic information system,en
dc.relation.page53
dc.rights.note未授權
dc.date.accepted2012-07-13
dc.contributor.author-college電機資訊學院zh_TW
dc.contributor.author-dept生醫電子與資訊學研究所zh_TW
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