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| DC 欄位 | 值 | 語言 |
|---|---|---|
| dc.contributor.advisor | 王銘宗(Ming-Tzong Wang) | |
| dc.contributor.author | Cin-Me Tjong | en |
| dc.contributor.author | 吳碧雲 | zh_TW |
| dc.date.accessioned | 2021-06-07T17:49:14Z | - |
| dc.date.copyright | 2013-02-21 | |
| dc.date.issued | 2013 | |
| dc.date.submitted | 2013-02-04 | |
| dc.identifier.citation | Ackoff, R. L. (1989). From Data to Wisdom. Journal of Applies Systems Analysis, 16, 3-9.
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| dc.identifier.uri | http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/15640 | - |
| dc.description.abstract | Knowledge management is a maturing management tools. Its significant mentions in literature started from three decades ago, in 1970s. Knowledge management is repeatedly reported brings financial and competitive advantage. There are even awards (Most Admired Knowledge Enterprises or MAKE) given to best knowledge-based practice companies. Since we have evidenced the strong power of knowledge management from publications and reports, in this thesis, we are going to explore what knowledge management (KM) is from various researchers’ point of view and definition, what are key success factors (KSFs), what KSFs really determine the successful implementation of it. Moreover, we also studied the implementation reference models. This study of KM implementation reference models are accompanied with fruitful types of knowledge-management related resources.
This thesis comprises two papers, each with different subtopic of KM. The first portion is about the classification of key success factors of knowledge management and knowledge sharing into MAKE Award’s criteria and what are the implications. The last portion portrays knowledge management implementation reference models from experts’ point of view. | en |
| dc.description.provenance | Made available in DSpace on 2021-06-07T17:49:14Z (GMT). No. of bitstreams: 1 ntu-102-R98922159-1.pdf: 1468538 bytes, checksum: ecd26037f1c2f6e55643d8efa0a38b2e (MD5) Previous issue date: 2013 | en |
| dc.description.tableofcontents | Table of Contents
Part I The Determination and Classification of Key Success Factors of Knowledge Management/Knowledge Sharing from the View Point of Taiwanese Executives 1 1. Introduction 2 1.1 Background 2 1.2 Motivations and Objectives 3 1.3 Research Scope 3 1.4 Proposed Approaches and Research Flow 3 1.5 Organization of This Research 4 2. Literature Review and Background Study 5 2.1 Knowledge 5 2.2 Knowledge Management (KM) 6 2.3 Knowledge Sharing (KS) 8 2.4 Key Success Factors (Critical Success Factors) 8 2.5 MAKE Award 10 3. Methodologies 13 3.1 Literature Review 13 3.2 Questionnaire Survey 13 3.3 Content and Context Analysis 14 4. Findings and Analysis 15 4.1 The Finding of Each Key Success Factor 15 4.2 Classification Result 24 4.3 Analysis 27 5. Conclusions 28 5.1 Contributions 28 5.2 Significance 28 5.3 Justification 28 5.4 Managerial Implications 29 5.5 Limitations and Future Research 29 6. References 30 Part II A Study on Knowledge Management and Its Preliminary Implementation Reference Models 36 1. Introduction 37 2. Literature Review and Background Study 38 2.1 Knowledge Document Management (KDM) 38 2.1.1 Knowledge Document Classification and Inventory 38 2.1.2 KDM procedure and Tools Comparison 42 2.2 Knowledge Community Management (KCM) 45 2.2.1 Knowledge Transformation and Community Activity 45 2.2.2 Knowledge Community Components and Operation Procedure 47 2.2.3 KCM Commercial Tools Comparison 53 3. Methodologies 55 4. Results 57 4.1 Reference Model of KDM 57 4.2 Reference Model of KCM 59 4.3 Reference Model of ICM 61 4.4 The Relationship among KDM, KCM and ICM 62 5. Conclusions 64 6. References 65 Appendix 67 | |
| dc.language.iso | en | |
| dc.subject | 參考模式 | zh_TW |
| dc.subject | 知識管理 | zh_TW |
| dc.subject | 知識分享 | zh_TW |
| dc.subject | 關鍵成功因素 | zh_TW |
| dc.subject | knowledge sharing | en |
| dc.subject | reference models | en |
| dc.subject | key success factors | en |
| dc.subject | Knowledge management | en |
| dc.title | 知識管理導入參考模式暨相關議題研究 | zh_TW |
| dc.title | A Study on Knowledge Management, Its Preliminary Implementation Reference Models and Related Issues | en |
| dc.type | Thesis | |
| dc.date.schoolyear | 101-1 | |
| dc.description.degree | 碩士 | |
| dc.contributor.oralexamcommittee | 王雯宗(Simon Wang),陳立元(Li-Yuan Chen),陳志賢(Chihh-Sien Chen),陳萬來(Wan-Lai Chen),張凱登(Kepten Chang) | |
| dc.subject.keyword | 知識管理,知識分享,關鍵成功因素,參考模式, | zh_TW |
| dc.subject.keyword | Knowledge management,knowledge sharing,key success factors,reference models, | en |
| dc.relation.page | 83 | |
| dc.rights.note | 未授權 | |
| dc.date.accepted | 2013-02-04 | |
| dc.contributor.author-college | 工學院 | zh_TW |
| dc.contributor.author-dept | 工業工程學研究所 | zh_TW |
| 顯示於系所單位： | 工業工程學研究所 | |
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