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  1. NTU Theses and Dissertations Repository
  2. 管理學院
  3. 商學研究所
請用此 Handle URI 來引用此文件: http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/10153
完整後設資料紀錄
DC 欄位值語言
dc.contributor.advisor陳鴻基
dc.contributor.authorYung-Hao Tsouen
dc.contributor.author鄒永灝zh_TW
dc.date.accessioned2021-05-20T21:05:51Z-
dc.date.available2012-03-10
dc.date.available2021-05-20T21:05:51Z-
dc.date.copyright2011-07-25
dc.date.issued2011
dc.date.submitted2011-07-03
dc.identifier.citation中文文獻
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高郁倫(2010)。人格特質對於網路社群知識分享及創造影響情形之研究-以程式設計論壇為例。國立成功大學資訊管理研究所,碩士論文。
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陳靖旻(2008)。影響虛擬社群成員知識分享因素之探討-社會資本觀點。國立中央大學資訊管理研究所,碩士論文。
陳鴻基(2002)。網路社會中資訊隱私權之研究-網路使用者的身份狀態對個人隱私權動機的影響-台灣與美國之比較。行政院國家科學委員會專題研究計畫。
張乃文(2009)。Web2.0網站平台管理之法制議題研析-以網路真名制與揭露使用者身份資料爲中心。科技法律透析;42-60。
張火燦、劉淑寧(2002)。從社會網絡理論探討員工知識分享。人力資源管理學報,3(2);101-113。
粟四維、莊友豪(2010)。虛擬社群成員知識分享意圖探討。資訊管理學報,17(3);181-204。
黃聖育、陳昭秀(2008)。影響網路社群中知識分享的因素初探-以協同編纂維基專書(wikibook)為例。2008台灣網際網路研討會,3;1449-1453。
鄭仁偉、黎士群(2001)。組織公平、信任與知識分享行為之關係性研究。人力資源管理學報,1(2);69-93。
翟本瑞(1999)。虛擬社區的社會學基礎。『社會科學理論與本土化』學術研討會論文集;144-155。嘉義:南華大學。
戴怡君、董旭英(2002)。使用網際網路進行互動者特質之探討。資訊社會研究,2;29-58。
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網路文獻
創市際市場研究顧問(2010)。「ARO網路測量研究」。網址:http://www.insightxplorer.com/news/news_05_28_10.html
UM(2010)。「Wave 5 - The Socialisation Of Brands」。網址:http://newsletter.tw.umww.asia/
dc.identifier.urihttp://tdr.lib.ntu.edu.tw/jspui/handle/123456789/10153-
dc.description.abstract在Web2.0概念的影響下,網路使用者的角色從過去的資訊接收者,轉變為網站內容的提供者,而網站內容的豐富程度,往往是決定虛擬社群成敗之關鍵因素。因此,了解影響網路使用者於虛擬社群中分享知識的因素,便成為虛擬社群經營者一項重要的課題。本研究以網路使用者參與虛擬社群之動機目的出發,參考創市際及國際市調機構UM提出之兩份網路市調報告,將參與虛擬社群動機分為內在動機及外在動機,分別探討其對於虛擬社群成員知識分享意願之影響。

外在動機變項包含「人際關係」、「意見交流」及「獲取聲譽」。此外,近年來由於Facebook與Twitter等社群網站的興起,網路身份制度亦由過去以假名制為主的情形,轉變為真名與假名共存。因此,為考量不同制度下的影響,本研究將「身份制度」作為外在動機對知識分享意圖之調節變項。內在動機變項包含「互惠」、「樂於助人」及「信任」,並以「社群認同」為調節變項,探討其對上述關係之影響。

本研究以台灣地區網路使用者為研究對象,共回收368份有效問卷。根據階層迴歸分析結果,顯示「外在動機」對「知識分享意圖」有顯著正向影響,然而「身份制度」的調節效果並不顯著。另一方面,「內在動機」對「知識分享意圖」亦呈現顯著的正向影響,而「社群認同」在「樂於助人」與「信任」對知識分享意圖之關係中存在顯著之調節效果,但於「互惠」對知識分享意圖的關係中並不存在顯著的調節效果。
zh_TW
dc.description.abstractA Web 2.0 site allows users to interact and collaborate with each other in a social dialogue where each is also a consumer, called prosumers, of user-generated content in the virtual community. In contrast to websites where users (called consumers) are limited to the passive viewing of content for them, it will be interesting and crucial to find the right conditions and incentives on knowledge sharing issues prior to engaging in more Web 2.0 applications. It is also important to know the key determinant to Web 2.0 virtual community’s success for further Social Network innovation.
Base on motivational theory, this research examines the impacts of extrinsic and intrinsic motivation on the intention of knowledge sharing in the virtual community. Here the extrinsic motivation construct includes creating and maintaining friendships, exchanging opinions, and enhancing reputation while the intrinsic motivation construct consists of reciprocity, enjoy helping and trust. In viewing the communication in virtual community, people either uses real name or pseudonym (e.g., token) in their interaction and sharing so that “user Identification system” and “virtual community identification” are included in the model and their moderating effects are also examined.
A total of 368 online survey questionnaires were collected and analyzed. The results indicate that both extrinsic and intrinsic motivation affect individuals' intentions to share knowledge. Additionally, we find that virtual community identification moderates the relationship of some intrinsic motivations (enjoy helping and trust) and knowledge-sharing intention. Surprisingly, we find that there is no moderate effect by users’ identification system between extrinsic motivations and knowledge-sharing intention.
en
dc.description.provenanceMade available in DSpace on 2021-05-20T21:05:51Z (GMT). No. of bitstreams: 1
ntu-100-R98741039-1.pdf: 1703342 bytes, checksum: 9cdcd8dcc1ab0443f4f29cfc2fe3b464 (MD5)
Previous issue date: 2011
en
dc.description.tableofcontents中文摘要 i
英文摘要 ii
第一章、緒論 1
第一節、研究背景與動機 1
第二節、研究目的 3
第二章、文獻探討 4
第一節、虛擬社群 4
第二節、知識分享 10
第三節、理性行為理論 13
第四節、影響知識分享內外在動機 15
第三章、研究方法 25
第一節、研究架構 25
第二節、研究假設 27
第三節、研究變數定義與衡量 30
第四節、研究對象與資料分析方法 34
第四章、研究結果與分析 35
第一節、樣本基本資料分析 35
第二節、因素分析與信效度分析 38
第三節、變項相關性分析 41
第四節、研究假說檢定 45
第五節、共同方法偏誤 51
第五章、結論與建議 53
第一節、研究結果討論 53
第二節、管理意涵 58
第三節、研究限制與建議 61
參考文獻 63
中文文獻 63
英文文獻 64
附錄 73
dc.language.isozh-TW
dc.title參與虛擬社群內外在動機對知識分享意圖之探討zh_TW
dc.titleKnowledge-Sharing Intentions in Virtual Community:Effects of Extrinsic and Intrinsic Motivations of Participating in Virtual Communityen
dc.typeThesis
dc.date.schoolyear99-2
dc.description.degree碩士
dc.contributor.oralexamcommittee劉俞志,江志卿
dc.subject.keyword虛擬社群,內外在動機,身份制度,社群認同,知識分享意圖,zh_TW
dc.subject.keywordVirtual Community,Extrinsic and Intrinsic Motivations,Users’ Identification system,Virtual Community Identification,Knowledge-sharing Intentions,en
dc.relation.page76
dc.rights.note同意授權(全球公開)
dc.date.accepted2011-07-04
dc.contributor.author-college管理學院zh_TW
dc.contributor.author-dept商學研究所zh_TW
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