影響新加坡科技產業人才留任之因素

Abstract

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Employee retention remains a critical challenge in the technology sector, an industry characterized by rapid innovation and high turnover rates. This research explores the role of Career Development and Advancement (CDA) in improving retention among technology professionals. By analyzing key factors such as career progression opportunities, skill development programs, and organizational support, the study aims to uncover actionable insights that enhance workforce stability and satisfaction.

A mixed-methods approach was employed, combining quantitative surveys and qualitative interview. The survey, distributed to 104 technology professionals in Singapore, included 20 Likert-scale questions and 5 demographic questions, focusing on employee perceptions of career growth, training, and recognition. Interview with senior professional provided qualitative insights that complemented the survey results. Participants highlighted gaps in organizational strategies, emphasizing the need for transparent career pathways, personalized training programs, and equitable recognition systems. Other critical factors identified included work-life balance, compensation satisfaction, and job security, underscoring the multifaceted nature of employee retention.

This research contributes to the existing literature by bridging gaps in understanding the interplay between CDA and retention in the technology sector. The findings emphasize the importance of aligning career development initiatives with employee aspirations and organizational goals. In this study, practical recommendations such as a proposed framework for talent retention that technology organization can refer as a guideline in improving retention. This includes refining career progression pathways, fostering a supportive culture, addressing individual needs and other tailored retention strategies.