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  1. NTU Theses and Dissertations Repository
  2. 管理學院
  3. 管理學院企業管理專班(Global MBA)
請用此 Handle URI 來引用此文件: http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/81220
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DC 欄位值語言
dc.contributor.advisor陸洛(Luo Lu)
dc.contributor.author企業管理碩士專班zh_TW
dc.contributor.authorPei-Ying Linen
dc.contributor.author林佩穎zh_TW
dc.date.accessioned2022-11-24T03:36:56Z-
dc.date.available2021-10-04
dc.date.available2022-11-24T03:36:56Z-
dc.date.copyright2021-10-04
dc.date.issued2021
dc.date.submitted2021-08-04
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The Boston Consulting Group. https://www.bcg.com/publications/2020/end-management-as-we-know-it/ Caye, J.-M., Strack, R., Orlander, P., Kilmann, J., Esponosa, E. G., Francoeur, F., Haen, P. (2010). Creating a New Deal for Middle Managers. The Boston Consulting Group. https://www.eapm.org/wp-content/uploads/2014/05/BCG-Creating-a-New-Deal-for-Middle-Managers-Jul-10.pdf Chaimongkonrojna, T., Steane, P. (2015). Effectiveness of full range leadership development among middle managers. Journal of Management Development, 34(9), 1161-1180. https://doi.org/10.1108/JMD-01-2014-0002 Delmestri, G., Walgenbach, P.. (2015). Mastering Techniques or Brokering Knowledge? Middle Managers in Germany, Great Britain and Italy. Organization Studies, 26(2),197-220. https://doi.org/10.1177/0170840605049464 Edwards, R. (2018). An elaboration of the administrative theory of the 14 principles of management by Henri Fayol. International journal for empirical education and Research, 1(1), 41-51. Gjerde, S., Alvesson, M. (2019). Sandwiched: Exploring role and identity of middle managers in the genuine middle. Human Relations of SAGE Journals, 73(1), 124-151. https://doi.org/10.1177/0018726718823243 Golafshani, N. (2003). Understanding Reliability and Validity in Qualitative Research, The Qualitative Report, 8(4), 597-606, https://doi.org/10.46743/2160-3715/2003.1870 Gratton, L. (2011). Column: The End of the Middle Manager. Harvard Business Review. https://hbr.org/2011/01/column-the-end-of-the-middle-manager Gunnarsdóttir, H. M. (2016). Autonomy and Emotion Management: Middle managers in welfare professions during radical organizational change. Nordic Journal of Working Life Studies, 6(51), 87-108. DOI: https://doi.org/10.19154/njwls.v6i1.4887 Hamel, G. (2011). First. Let’s Fire All the Managers. Harvard Business Review. https://hbr.org/2011/12/first-lets-fire-all-the-managers Harter, J. Adkins, A. (2015). Employees Want a Lot More From Their Managers. Gallup. https://www.gallup.com/workplace/236570/employees-lot-managers.aspx Haq, L. (2015). Middle Managers: The Meat in the Sandwich?. Hay Group. https://focus.kornferry.com/wp-content/uploads/2015/02/HayGroup_Middle_Managers_meat_in_sandwich_2015.pdf Horton, J. (2020). Middle Managers: Your Company’s Most Important Line of Defense in Crisis. Hogan assessments. https://www.hoganassessments.com/blog/middle-managers-your-companys-most-important-line-of-defense-in-crisis/ HR Professionals Magazine. (2018), The Meat of the Sandwich: How the Middle Manager Can Close the Gap between the C-Suite and the Front-line, HR Professionals Magazine. https://www.fhsolutionsgroup.com/insights/articles/meat-sandwich-how-middle-manager-can-close-gap-between-c-suite-and-front-line Huang, K.-P., Tung, J., Lo, S. C., Chou, M.-J. (2013). A review and critical analysis of the principles of scientific management. International Journal of Organizational Innovation (Online), 5(4), 78-83. https://www.ijoi-online.org/attachments/article/34/FINAL%20ISSUE%20VOL%205%20NUM%204%20APRIL%202013.pdf Huy, Q. N. (2002). Emotion Balancing of Organizational Continuity and Radical Change: The Contribution of Middle Managers, Administrative Science Quarterly, 47(1), 31-69. https://doi.org/10.2307/3094890 Huy, Q. N. (2001). In Praise of Middle Manager. Harvard Business Review. https://hbr.org/2001/09/in-praise-of-middle-managers Jong, J. P. de, Clinton, M., Bal, M., Van Der Heijden, B. (2021). Caught in the Middle: How and When Psychological Contract Breach by Subordinates Relates to Weekly Emotional Exhaustion of Supervisors. Frontiers in Psychology, 11, https://doi.org/10.3389/fpsyg.2020.464774 Kanter, R. M. (2004). The Middle Manager as Innovator. Harvard Business Review. https://hbr.org/2004/07/the-middle-manager-as-innovator Kim, J.-H. (2016). Understanding Narrative Inquiry: The Crafting and Analysis of Stories as Research (1st ed.). SAGE Publications, Inc. Korn, M. (2013). What It's Like Being a Middle Manager Today; Pushed to Do More With Less, Today's Midlevel Managers Try to Get By; Loving the Work, but Uncertain Rewards, Wall Street Journal. https://www.wsj.com/articles/SB10001424127887323420604578650074170664066 Laios, A., Theodorakis, N., Gargalianos, D. (2003). Leadership and Power: Two Important Factors for Effective Coaching. International Sports Journal, 7(1), 150-154. https://www.researchgate.net/publication/273521765_Leadership_and_power_two_important_factors_for_effective_coaching Livijin, M. (2019). Navigating in a Hierarchy: How Middle Managers Adapt Macro Design. Journal of Organization Design, 8(7). https://doi.org/10.1186/s41469-019-0046-9 Lunenburg, F. C. (2012). Organizational Structure: Mintzberg’s Framework. International Journal of Scholarly, Academic, Intellectual Diversity, 14(1), 1-8. http://www.nationalforum.com/Electronic%20Journal%20Volumes/Lunenburg,%20Fred%20C.%20Organizational%20Structure%20%20Mintzberg%20Framework%20IJSAID%20V14%20N1%202012.pdf Mair, J. (2005). Exploring the Determinants of Unit Performance: The Role of Middle Managers in Stimulating Profit Growth. Group and Organization Management ,30(3), 263-288. https://doi.org/10.1177%2F1059601104269113 McGurk, P. (2009). Developing “middle leaders” in the public services? The realities of management and leadership development for public managers. International Journal of Public Sector Management, 22 (6), 464-477. https://doi.org/10.1108/09513550910982841 Merriam, S. B., Tisdell, Elizabeth J. (2015). Qualitative research: A guide to design and implementation (4th ed.). San Francisco, CA: Johan Wiley Sons. Mintzberg, H. (1989). Mintzberg on Management. Simon and Schuster. https://www.simonandschuster.com/books/Mintzberg-on-Management/Henry-Mintzberg/9781416573197 Mintzberg, H. (1990). The Manager’s Job: Folklore and Fact. Harvard Business Review. http://leadership-resources.com/wp-content/uploads/2019/11/2019-12-01_5de35299d261a_HBR_the-managers-job-folklore-and-fact.pdf Mintzberg, H. (2015). The Nature of Managerial Work (1973) Simply Managing: What Manager Do - And Can Do Better (2013), Paperback: 298 pages Publisher: Harper Row (1973) Language: English ISBN: 978-0060445560 Paperback: 216 pages Publisher: Berrett-Koehler (2013) Language: English ISBN: 978-1609949234. M@n@gement, 2(2), 186-188. https://doi.org/10.3917/mana.182.0186 Miscenko, D. Day, D. V. (2016). Identity and identification at work. Organizational Psychology Review, 6(3), 215-247. https://doi.org/10.1177/2041386615584009 Nielsen, K., Cleal, B. (2011). Under which conditions do middle managers exhibit transformational leadership behaviors? - An experience sampling method study on the predictors of transformational leadership behaviors. The Leadership Quarterly, 22(2), 344-352. https://doi.org/10.1016/j.leaqua.2011.02.009 Paksoy, M., Soyer, F., Çalık, F. (2017). The impact of managerial communication skills on the levels of job satisfaction and job commitment. Journal of Human Sciences, 14(1), 642-652. https://www.j-humansciences.com/ojs/index.php/IJHS/article/view/4259 Peng, W.-H. (2013). A Study on Experiences of Middle Managers in Enterprises. National Taiwan Normal University. https://hdl.handle.net/11296/ff6pk3 Pincus, J. D. (1986). Communication Satisfaction, Job Satisfaction, and Job Performance. Human Communication Research, 12(3), 395-419. https://doi.org/10.1111/j.1468-2958.1986.tb00084.x Prins, S. J., Bates, L. M., Keyes, K. M., Muntaner, C. (2015). Anxious? Depressed? You might be suffering from capitalism: contradictory class locations and the prevalence of depression and anxiety in the USA. Sociology of Health Illness, 37, 8, 1352-1372. https://doi.org/10.1111/1467-9566.12315 Qiao, J. X., Wang, W. (2009). Managerial competencies for middle managers: some empirical findings from China. Journal of European Industrial Training, 33(1), 69-80. https://doi.org/10.1108/03090590910924388 Robbins, S. P., Judge, T. A. (2019). Organizational Behavior. Upper Saddle River, NJ, Pearson (18th ed.). Sandhya, K., Kumar, D. P. (2011). Employee retention by motivation. Indian Journal of science and technology, 4(12), 1778-1782. https://www.academicpublishingplatforms.com/downloads/pdfs/ijst/volume1/201201031106_IJST_Vol4_Dec_2011_10.pdf Schawbel, D. (2019). How to Find Your Own Identity and Capitalize on it. Forbes. https://www.forbes.com/sites/danschawbel/2012/09/26/how-to-find-your-own-identity-and-capitalize-on-it/?sh=19e9aaf64bf6 Shapira, Z., Dunbar, R. (1980). Testing Mintzberg’s managerial roles classification using an in-basket simulation. Journal of Applied Psychology, 65(1), 87–95. https://doi.org/10.1037/0021-9010.65.1.87 Spreitzer, G. M., Quinn, R. E. (1996). Empowering Middle Managers to Be Transformational Leaders. Journal of Applied Behavioral Science, 32(3), 237-261. https://doi.org/10.1177%2F0021886396323001 Streefkerk, R. (2020). Qualitative vs, quantitative research. Scribbr. https://www.scribbr.com/methodology/qualitative-quantitative-research/#:~:text=Quantitative%20research%20deals%20with%20numbers%20and%20statistics%2C%20while%20qualitative%20research,ideas%20and%20experiences%20in%20depth. Taiwan Ministry of Labor, Statistics report, Executive Yuan, https://pswst.mol.gov.tw/psdn/Query/wFrmQuery01.aspx The Hawthorne Experiments Thinker. (n.d.). The British Library. Retrieved May 11, 2021, from https://www.bl.uk/people/elton-mayo# The Open University. (2019). What are Mintzberg’s five components of an organisation? The one-minute guide. https://www.open.edu/openlearn/money-management/management/business-studies/what-are-mintzbergs-five-components-organisation-the-one-minute-guide Wheeless, L. R., Wheeless, V. E., Howard, R. D. (1984). The relationships of communication with supervisor and decision‐participation to employee job satisfaction. Communication Quarterly, 32(3), 222-232. https://doi.org/10.1080/01463378409369555 Williams, R. (2014). Are middle managers becoming obsolete? Financial Post. https://financialpost.com/executive/leadership/are-middle-managers-becoming-obsolete Yang, J., Zhang, Z. X., Tsui, A. S. (2010). Middle manager leadership and frontline employee performance: Bypass, cascading, and moderating effects. Journal of Management Studies, 47(4), 654-678. https://doi.org/10.1111/j.1467-6486.2009.00902.x
dc.identifier.urihttp://tdr.lib.ntu.edu.tw/jspui/handle/123456789/81220-
dc.description.abstract"本論文主要是透過採訪台灣不同產業的中階主管,了解身為組織中三明治的他們所遇到的挑戰以及應對方法,並進一步採用Unbrella managment理論分析歸納。論文最後整理出五點能夠讓中階主管得以更有效率的關鍵因素。"zh_TW
dc.description.provenanceMade available in DSpace on 2022-11-24T03:36:56Z (GMT). No. of bitstreams: 1
U0001-2907202118460900.pdf: 2479897 bytes, checksum: d54f0ee35521e167e32e8a843d6ba934 (MD5)
Previous issue date: 2021
en
dc.description.tableofcontents"Abstract I Foreword II Acknowledgement III List of Figures, Tables VI 1. Introduction 1 1.1 Primary Research Questions 2 1.2 Thesis Structure 3 2. Theoretical Framework 4 2.1 Background 4 2.2 Literature Review 8 2.3 Definition of Terms 16 3. Methodology 18 3.1 Research Design 18 3.2 Data Collection 18 3.3 Data Analysis 19 3.4 Reliability and Validity 20 4. Findings 21 4.1 Umbrella Management 22 4.2 Options of Middle Manager’s Managerial Roles 32 5. Discussion and Conclusion 44 5.1 Theoretical Implication 44 5.2 Implication for Middle Managers 48 5.3 Limitation 60 5.4 Conclusion 61 Reference 64 Appendices 72 Appendix A. Interview Guide 72"
dc.language.isoen
dc.subject雨傘zh_TW
dc.subject中階主管zh_TW
dc.subject保護zh_TW
dc.subject管理zh_TW
dc.subjectsandwichen
dc.subjectprotectionen
dc.subjectumbrella managementen
dc.subjectmiddle manageren
dc.title臺灣中階主管面對的管理挑戰以及應對zh_TW
dc.titleMiddle Managers in Taiwan: Challenges and Responsesen
dc.date.schoolyear109-2
dc.description.degree碩士
dc.contributor.oralexamcommittee高旭繁(Hsin-Tsai Liu),樊學良(Chih-Yang Tseng)
dc.subject.keyword中階主管,保護,雨傘,管理,zh_TW
dc.subject.keywordmiddle manager,umbrella management,sandwich,protection,en
dc.relation.page73
dc.identifier.doi10.6342/NTU202101909
dc.rights.note同意授權(限校園內公開)
dc.date.accepted2021-08-05
dc.contributor.author-college管理學院zh_TW
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