以書目耦合與共被引探討電子化政府領域研究

Abstract

本研究運用書目耦合與共被引研究1990年至2017年電子化政府領域之研究變遷，分別分析比較Web of Science、Scopus、以及整合後的資料集之研究文獻，總計3,381篇文獻。 研究結果顯示，經書目耦合與共被引分析之結果，得出電子化政府重要研究議題為：以文獻回顧或案例探討電子化政府相關議題、電子化政府與社群媒體、開放政府相關研究、使用者採用電子化政府系統或服務、政府採用資訊科技相關議題、評估印度各部門電子化政府之效率、電子化政府服務與利害關係人等共七項研究議題。前五項議題具有未來持續發展之研究趨勢；第六項的「評估印度各部門電子化政府之效率」為區域性之研究議題，較難成為全球的研究趨勢；第七項的「電子化政府服務與利害關係人」研究議題，在2012年之後就較少有學者關注。 分別由WOS、Scopus、以及Geoogl Scholar三個資料集取得之高被引文獻，並沒有顯著差異，顯見電子化政府領域之高被引文獻具有穩定性。分析高被引文獻的研究主題，其主要研究議題與使用書目耦合以及共被引分析之結果相符，雖然其出版年與各研究議題的高峰期並不一致。

This study applies bibliographic coupling and co-citation to investigating e-government research articles published from 1990 to 2017. The research articles, totally 3,381, indexed in Web of Science (WoS), Scopus, and union of WoS and Scopus are analyzed and compared. The results show that the important research topics of the e-government studies: 1) literature review or case studies for e-government, 2) e-government and social media, 3) open government, 4) users adopting e-government systems or services, 5) governments adopting information technology, 6) assessment of e-government in India, 7) e-government services and stakeholders. The first 5 topics demonstrate their future of research trends. However, the sixth topic, “assessment of e-government in India”, is a local research topic and is difficult to become a global research topic. The seventh topic, “e-government services and stakeholders”, is not hot after the year of 2012. The highly cited articles extracted from WoS, Scopus, and Google Scholar are not different significantly. This shows that the highly cited articles are reliable in the e-government research field. In addition, the research topics of highly cited articles are compatible to those retrieved from the results of bibliographic coupling and co-citation. However, the publishing dates of highly cited articles are not consistent to the peak periods of research topics.