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  1. NTU Theses and Dissertations Repository
  2. 管理學院
  3. 管理學院企業管理專班(Global MBA)
請用此 Handle URI 來引用此文件: http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/66771
完整後設資料紀錄
DC 欄位值語言
dc.contributor.advisor謝冠雄(Edward Hsieh)
dc.contributor.authorSi-Jia Ohen
dc.contributor.author胡思佳zh_TW
dc.date.accessioned2021-06-17T01:08:14Z-
dc.date.issued2021
dc.date.submitted2021-03-18
dc.identifier.citation
1. Gojo Industries, Inc. (2020a). Gojo international: Home. https://www.gojo.com/en-INT/Home
2. Gojo Industries, Inc. (2020b). Introducing the Purell solution: Innovation in dispensing formulation. https://www.gojo.com/en-int/PURELL-Solution
3. Yakowicz, W. (2020, March 10). Meet the billion-dollar family company that makes Purell. Forbes. https://www.forbes.com/sites/willyakowicz/2020/03/10/meet-the-billion-dollar-family-company-that-makes-purell/?sh=789c2c1b64bb
4. Purell Taiwan. (2020a). Brand introduction. https://shop.purell.com.tw/pages/品牌介紹
5. Fortune Business Insights. (2020, May). Impact of Covid-19 on the global hand sanitizer market size, share, industry analysis and regional forecast, 2019-2026. https://www.fortunebusinessinsights.com/ impact-of-covid-19-on-hand-sanitizer-market-102719
6. Allied Market Research. (2018, February). Hand sanitizer market by product (gel, foam, spray, and others), distribution channel (online store, departmental store, pharmacy store, and others), and end use (restaurants, schools, hospitals, household purpose, and others) – Global opportunity analysis and industry forecast, 2017-2023. https://www.alliedmarketresearch.com/hand-sanitizer-market
7. Furion Analytics Research Consulting LLP. (2019). Global hand sanitizer market – forecast (2020 – 2025). Industry Arc. https://www.industryarc.com/Report/15570/hand-sanitizer-market.html
8. IndexMundi. (2020, November 27). Taiwan age structure. IndexMundi Blog. https://www.indexmundi.com/taiwan/age_structure.html
9. Taiwanese women are getting married, having babies later. (2018, May 14). Taipei Times. https://www.taipeitimes.com/News/taiwan/archives/2 018/05/14/2003693054
10. Gojo Industries, Inc. (2020c). Frequently asked questions about Purell products. https://www.gojo.com/en/Industries/Purell-Consumer/FAQ?sc_lang=en
11. Watsons Group. (2020a). Hand sanitizer search results. https://www.watsons.com.tw/search2?text=乾洗手
12. Shopee. (2020a). Tsaio hand sanitizer with tea tree extract 80ml. https://shopee.tw/上山採藥-茶樹精萃乾式淨手露-乾洗手%E3%80%8280ml-i.8620626.4622559529
13. Chef-Clean. (2020). Our Story. https://www.chef-clean.com/about-chef-clean/
14. Gojo Industries, Inc. (2020d). Gojo international: Product catalog. https://www.gojo.com/en-INT/Product-Catalog/All-Products
15. Gojo Industries, Inc. (2020e). Our history. https://www.gojo.com/en/About-GOJO/History
16. U.S. Department of Health Human Services. (2020, November 24). When and how to wash your hands. https://www.cdc.gov/handwashing/when-how-handwashing.html
17. Taiwan Centers for Disease Control. (2015, April 8). International infection prevention and control experts recommend use of alcohol-based hand sanitizer to ensure hand hygiene during drought. https://www.cdc.gov.tw/En/Bulletin/Detail/S_DsKQwShlykwzwLk6x9Cw?typeid=158#:~:text=Taiwan%20CDC%20stresses%20that%20to,seconds%20until%20hands%20are%20dry
18. Gojo Industries, Inc. (2020f). Scientific Studies. https://www.purell.eu/en/know-how/scientific-studies
19. SGS Taiwan. (n.d.). Industry category. https://www.sgs.com.tw/
20. Henneberry, B. (2020). Top suppliers of hand sanitizer. Thomasnet. https://www.thomasnet.com/articles/top-suppliers/hand-sanitizer-suppliers-manufacturers/
21. Taylor, C. (2020, March 3). Sales of hand sanitizer are skyrocketing due to the coronavirus, leading to rationing and price hikes. CNBC. https://www.cnbc.com/2020/03/03/coronavirus-hand-sanitizer-sales-surge-leading-to-price-hikes.html
22. Gojo Industries, Inc. (2020g). Purell brand well-being center: Product placement solutions. https://www.gojo.com/en/PURELL-Well-Being-Center/Placement
23. Gojo Industries, Inc. (2020h). Purell peace of mind at work. https://www.gojo.com/en/Testimonials/PPOM-Testimonial-Medical-Mutual
24. Purell Taiwan (2020b). Home. https://shop.purell.com.tw
25. Purell Taiwan [@purell_taiwan]. (n.d.). Posts. [Instagram profile]. Instagram. Retrieved September 28, 2020, from https://www.instagram.com/purell_taiwan/
26. Purell Taiwan. (n.d.). In Facebook –[Facebook page]. Retrieved November 16, 2020, from https://www.facebook.com/TaiwanPurellOfficial/
27. Childs, K. (2020, May 1). Big bang theory showrunner reveals how Sheldon is handling the Covid-19 pandemic. CBR. https://www.cbr.com/big-bang-theory-showrunner-sheldon-handling-covid-19/
28. IMDb.com, Inc. (2020). Young Sheldon trivia. https://www.imdb.com/title/tt6226232/trivia
29. BioScience Laboratories. (2011). Healthcare Personnel Handwash Study #110103-101, April 5, 2011, and #100907-101, Jan 6th, 2011. BioScience Laboratories, Bozeman, MT.
30. Gojo Industries, Inc. (2011, April). Clinical field study #2011-F10233. Gojo Industries, Inc.
31. Edmonds, S.L., Macinga, D. R., Mays-Suko, P., Duley, C., Rutter, J., Jarvis, W. R., Arbogast, J. W. (2012). Comparative efficacy of commercially available alcohol-based rubs and World Health Organization-recommended hand rubs: formulation matters. Am J Infect Control, 40(6), 521-525. https://doi.org/10.1016/j.ajic.2011.08.016
32. Watsons Group. (2020b). Hand sanitizer gel search results. https://www.watsons.com.tw/search2?text=乾洗手液
33. Cosmed. (2020a). Hand sanitizer search results. https://shop.cosmed.com.tw/v2/Search?shopId=2131 q=乾洗手
34. Cosmed. (2020). Cosmed. https://www.cosmed.com.tw/upload/eBook/28/index.html
35. Poya International Co., Ltd. (2020). Poya. https://www.poya.com.tw/dm/content/21#undefined/
36. PChome Store. (2020). Service charge. https://seller.pcstore.com.tw/service/faq_2-1.htm
37. Yahoo! (2020). Hand sanitizer search results. https://tw.search.mall.yahoo.com/search/mall/product?cid=0 clv=0 kw=乾洗手 p=乾洗手 qt=product
38. PChome Online Inc. (2020). 2019 annual report. https://doc.twse.com.tw/pdf/201904_8044_AIC_20201020_132224.pdf
39. Shopee. (2020a). Advertising in Shopee. https://seller.shopee.tw/edu/article/1054
40. Wu, A. (2020, October). How is the cosmetic industry doing in Taiwan? Retail in Asia. https://retailinasia.com/in-markets/how-is-the-cosmetic-industry-doing-in-taiwan/
41. U.S. Department of Health Human Services. (2020). Coronavirus disease 2019. https://www.cdc.gov/coronavirus/index.html
42. Gojo Industries, Inc. (2020i). Purell surface disinfectant and sanitizer sprays. https://www.gojo.com/Product-Catalog/PURELL-Surface?sort.sku=asc
43. Leverette, M. M. (2020, March 20). The best disinfecting cleaners. Business Insider. https://www.businessinsider.com/best-disinfecting-cleaner?fbclid=IwAR0b3DfteSQa5VQTdlTPewq32-00RFMQgP9PsqICmz0ABsUH-rvg_UAyWcc#the-best-overall-1
44. Ryan, M. (2018, May 7). How can new brands find the right Taiwanese distributor? Medium. https://medium.com/citiesocial/how-can-new-brands-find-the-right-taiwanese-distributor-2075969f518
dc.identifier.urihttp://tdr.lib.ntu.edu.tw/jspui/handle/123456789/66771-
dc.description.abstractBased on the global overview market analysis, the CAGR of the hand sanitiser market for the Asia Pacific is projected to grow at about 8-10% exponentially for the next five years, this is due to the rise of personal hand hygiene trend as well as the current pandemic situation. As one of the most recognized advocates for well-being through hand hygiene in the industry, Purell Taiwan aims to collaborate with the local stakeholders to bring in its global and leading products focusing on skin health and hygiene solutions.
From our recent survey, it was observed that more than two-thirds of the respondents have a habit of utilising hand sanitisers in their daily life, suggesting a potential market for our products. To further substantiate the research, interviews were also conducted with industry experts to gain more insights on the general Taiwanese consumer behaviour, price range tolerance, and brand choices.
Through intensive market research and analysis, Purell Taiwan devised a focus plan using four key strategic imperatives which are establishment, differentiation, offline-to-online, and pricing strategy in order to achieve its goal of making a profit in the third year while also considering to introduce its disinfectant spray in the future for a more holistic product offering to the Taiwan market. This report has also included the risks that are involved when entering this new market and cited various potential scenarios and exit strategies to guide the company down the road.
en
dc.description.provenanceMade available in DSpace on 2021-06-17T01:08:14Z (GMT). No. of bitstreams: 1
U0001-1803202116552900.pdf: 4636840 bytes, checksum: 06d95f30cbfb4bddc04386db3c27dfa9 (MD5)
Previous issue date: 2021
en
dc.description.tableofcontentsTable of Contents
Acknowledgement i
Executive Summary iii
1. Introduction 1
1.1 GOJO’s Brand History 1
1.2 Purell Taiwan Company Overview 2
2. Purell Taiwan Brand Ambitions 3
3. Market Growth Insights 'Where to Play' 4
3.1 Global Market Overview 4
3.2 Taiwan Market Analysis 5
3.2.1 Survey Results 6
3.2.2 Targeted Interview with Key Retail Personnel 8
3.3 Segmentation Targeting 10
3.4 Hand Sanitizer Market Competition in Taiwan 11
3.5 Positioning Mapping of the Hand Sanitizer Market in Taiwan 13
3.6 Purell Taiwan: Focused Products 15
3.7 Consumer Preferences Analysis 16
3.8 SWOT of Purell in the Taiwan Market 18
3.8.1 Strengths 19
3.8.2 Weakness 19
3.8.3 Threats 20
3.8.4 Opportunities 20
4. Activation Plan: 'How to Win' 21
4.1 Strategic Imperative Summary 21
4.2 Goals Aspirations 21
4.3 Establishment 22
4.4 Differentiation 24
4.5 Offline-to-Online 26
4.6 Pricing Strategy 29
4.7 Competitive Landscape 30
4.8 Strategies Implementation Action Plan 32
5. P L 33
6. Future Pipeline - Disinfectant Spray 37
7. Exit Strategy Risks 41
8. Bibliography 45
Appendix A - Regulation 52
Appendix B.1 - Questionnaires - Survey Cake 54
Appendix B.2 - Questionnaires - Survey Cake Results 58
Appendix C.1 - Focused Questionnaires with Channels 63
Appendix C.2 - Focused Questionnaires with Channels Results 64
Appendix D - Purell Product Strength 67

List of Figures
Figure 1. Purell Taiwan Brand Ambitions 3
Figure 2. Covid-19 Impact on the Hand Sanitizer Market (5) 4
Figure 3. Taiwan Gender Population and Age Group Categories in 2018 (8) 6
Figure 4. Preference of Hand Sanitizer Volume (354ml, 60ml, 30ml) 7
Figure 5. Positioning Mapping of Hand Sanitizer Brands in Taiwan (11,12) 14
Figure 6. Sample Products 15
Figure 7. Gender and Age Distribution of Respondents 17
Figure 8. Main Consideration for Buying Hand Sanitizers 17
Figure 9. Preferred Channels to Purchase Hand Sanitizers 18
Figure 10. SWOT Analysis 19
Figure 11. 4 Key Strategic Imperatives 21
Figure 12. Purell Taiwan Website (24), Instagram (25), and Facebook (26) 23
Figure 13. Purell in Young Sheldon 23
Figure 14. Purell Advanced vs Competitors (29,30) 24
Figure 15. Efficacy of Purell Advanced (24) 25
Figure 16. Third-party SGS Report (19) 26
Figure 17. Watsons Taiwan Online Hand Sanitizer Offerings (32) 27
Figure 18. Cosmed Taiwan Online Hand Sanitizer Offerings (33) 27
Figure 19. Cosmed (34) and Poya (35) Electronic Brochures 28
Figure 20. Sample Advertisements 28
Figure 21. Competitive Landscape: Top 3 Hand Sanitizers in Taiwan 30
Figure 22. Action Plan 32
Figure 23. 5-year Cumulative Total Net Income 37
Figure 24. Willingness to Pay for 954ml Surface Disinfectant 38
Figure 25. Purell Online Advertisements (41,42) 39
Figure 26. Purell Disinfectant Spray 40
Figure 27. Overall Hand Sanitizing Solution 40

List of Tables
Table 1. Preferred Hand Sanitizer Volume to Purchase 7
Table 2. Estimated Target Purell Bottles Sold in 2021 8
Table 3. Segmentation Targeting of Purell Taiwan Hand Sanitizer Market 11
Table 4. Top Hand Sanitizer Brands in Taiwan (11,12) 12
Table 5. Purell Advanced Instant Hand Sanitizer in three different SKUs 15
Table 6. Pricing Preferences Based on the Different SKUs 29
Table 7. Pricing Range Set for Purell Hand Sanitizers in Taiwan 30
Table 8. Total Number of Bottles of Purell Hand Sanitizers in Different SKUs 34
Table 9. Income Statement for the 5-Year Forecasted Sales 35
Table 10. Balance Sheet for the 5-Years Forecasted Sales 36
Table 11. Pricing Preferences for 954ml Surface Disinfectant 38
Table 12. Pricing range set for Purell disinfectant spray in Taiwan 38
Table 13. Alternative scenarios to identify failures of business plans 41
dc.language.isoen
dc.titleSJ公司-新的乾洗手液品牌進入臺灣市場zh_TW
dc.titleSJ’s company, a new hand sanitizer brand in Taiwan’s marketen
dc.typeThesis
dc.date.schoolyear109-2
dc.description.degree碩士
dc.contributor.coadvisor曹承礎 (Seng-Cho Chou)
dc.contributor.oralexamcommittee盧信銘(Hsin-Min Lu)
dc.subject.keyword乾洗手液,zh_TW
dc.subject.keywordHand sanitizer,en
dc.relation.page69
dc.identifier.doi10.6342/NTU202100792
dc.rights.note有償授權
dc.date.accepted2021-03-19
dc.contributor.author-college管理學院zh_TW
dc.contributor.author-dept企業管理碩士專班zh_TW
顯示於系所單位:管理學院企業管理專班(Global MBA)

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