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  1. NTU Theses and Dissertations Repository
  2. 管理學院
  3. 管理學院企業管理專班(Global MBA)
請用此 Handle URI 來引用此文件: http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/64127
完整後設資料紀錄
DC 欄位值語言
dc.contributor.advisor陳峙維(Szu-Wei Chen)
dc.contributor.authorJan Mikhail R. Tiuen
dc.contributor.author秋彥zh_TW
dc.date.accessioned2021-06-16T17:31:10Z-
dc.date.available2020-03-17
dc.date.copyright2020-03-17
dc.date.issued2020
dc.date.submitted2020-03-02
dc.identifier.citationFannin, R. (2019, November 10). Former Uber CEO Adapts A Copy From China Idea With His U.S. Startup CloudKitchens. Retrieved November 25, 2019, from https://www.forbes.com/sites/rebeccafannin/2019/11/09/former-uber-ceo-adapts-a-copy-from-china-idea-with-his-us-startup-cloudkitchens/#4a17d8e120dd.
Gent, S. V. (2019, February 21). China's Leading Shared Kitchen Provider Panda Selected Closes $50 Million Series C. Retrieved November 25, 2019, from https://apnews.com/fc58a5f29b594e7e954acfe56f71e0b9.
Tourism Statistics. (2019, February 23). Retrieved December 1, 2019, from https://admin.taiwan.net.tw/English/FileUploadCategoryListE003130.aspx?CategoryID=4bf18759-da03-4048-9caa-251e836b0f92 appname=FileUploadCategoryListE003130.
Number and rates of births, deaths, immigrants and emigrants, marriages and divorces. (2019). Retrieved December 1, 2019, from https://eng.stat.gov.tw/public/data/dgbas03/bs2/yearbook_eng/y004.pdf.
DeAeth, D. (2019, September 7). Taiwan No. 1 spot for expats living abroad: 2... Retrieved December 1, 2019, from https://www.taiwannews.com.tw/en/news/3771983.
Taiwan Internet Report 2018. (2018). Retrieved December 20, 2019, from https://report.twnic.tw/2018/TWNIC_TaiwanInternetReport_2018_EN.pdf.
Delmundo, L. C. (2019, August 8). Taiwan's housing market - overvalued, but rising. Retrieved November 25, 2019, from https://www.globalpropertyguide.com/Asia/Taiwan/Price-History.
The estimation of 150 square meters per apartment was calculated as such: 8,850,000 square meters divided by 58,936 licenses. This is assuming that each license is a studio or apartment space and does not consider multiple families or groups paying for one license. Regarding the typical house in Taiwan, an informal source was found over the internet and a formal citation was not made: http://static1.1.sqspcdn.com/static/f/465830/5893265/1267032008227/Average-Apartment-In-Taiwan.pdf?token=x1CWk3p6sGeA0P4m333ycSPHeFg%3D
9CookInn Taiwan 料理體驗教室 - Taiwan Cooking Class / 台湾料理クラス. (n.d.). Retrieved November 30, 2019, from https://cookinn.tw/en/languages-2/.
Ivy's Kitchen: Cooking Class. (n.d.). Retrieved November 30, 2019, from http://kitchenivy.com/.
MyTaiwanTour - https://www.mytaiwantour.com/products/detail/525-market-tour-%26-cooking-class
場地租借網1000空間快速找: 類型人數價格時間輕鬆篩選. (n.d.). Retrieved November 30, 2019, from https://www.pickoneplace.com/search/program?uses=6 max_people= county= district= maxHrPrice= minHrPrice= keywords=.
專業廚房空間、吧台空間、會議空間出租. (2019, October 4). Retrieved November 30, 2019, from https://lets-open.com.tw/product/空間出租/.
Bushell-Embling, D. (2017, December 7). Taiwan has APAC's highest smartphone penetration. Retrieved December 1, 2019, from https://www.telecomasia.net/content/taiwan-has-apacs-highest-smartphone-penetration.
Huang, J. (2019, March 6). What kind of houses do Taiwanese people live? Retrieved January 3, 2020, from https://www.quora.com/What-kind-of-houses-do-Taiwanese-people-live.
Separate kitchen based on the floorplan from a construction company:
'One More' Kaohsiung Residential Tower in Taiwan by spatial practice. (2014, August 5). Retrieved January 27, 2020, from https://www10.aeccafe.com/blogs/arch-showcase/2014/08/05/one-more-kaohsiung-residential-tower-in-taiwan-by-spatial-practice/
Unknown source but depicts photos of typical Taiwanese houses: http://static1.1.sqspcdn.com/static/f/465830/5893265/1267032008227/Average-Apartment-In-Taiwan.pdf?token=x1CWk3p6sGeA0P4m333ycSPHeFg%3D
NTD 150 is computed by getting the median of the range given multiplied by the number of occurrence. The products of each range is then summed then divided by the number of samples. As an example, “between 100 and 200”, will be considered as 150 and the number of occurrence will then multiply this 150.
Taiwan Internet Report 2018. (2018). Retrieved December 20, 2019, from https://report.twnic.tw/2018/TWNIC_TaiwanInternetReport_2018_EN.pdf.
Brown, M. (2014). Airbnb: The Growth Story You Didn't Know. Retrieved December 20, 2019, from https://growthhackers.com/growth-studies/airbnb.
Brown, M. (n.d.). Uber - What's Fueling Uber's Growth Engine? Retrieved December 27, 2019, from https://growthhackers.com/growth-studies/uber.
Fulco, M., Rickards, J. (2019, August 19). Airbnb Resilient in Taiwan. Retrieved December 27, 2019, from https://topics.amcham.com.tw/2019/08/airbnb-resilient-in-taiwan/.
Fulco, M., Koepplinger, E. (2019, August 30). Uber on the Brink Again in Taiwan. Retrieved December 27, 2019, from https://topics.amcham.com.tw/2019/08/uber-taiwan-on-the-brink-again/.
Taiwan Population (LIVE). (n.d.). Retrieved December 15, 2019, from https://www.worldometers.info/world-population/taiwan-population/.
Demographic Structure and Composition. (n.d.). Retrieved December 15, 2019, from https://english.gov.taipei/cp.aspx?n=C619997124A6D293.
Here are two examples of how commercial kitchens manage missing items
Use Policy Procedures. (2019). Retrieved February 6, 2020, from https://commercialkitchen305.com/use-policy-procedures/
Policies and Procedures. (2016, January 4). Retrieved February 6, 2020, from http://www.commteam.org/wp-content/uploads/2013/07/General-Kitchen-Policies-and-Procedures-Version-01.04.16.pdf
Taiwan company setup, Set up a business in Taiwan. (n.d.). Retrieved December 1, 2019, from https://www.healyconsultants.com/taiwan-company-registration/setup-llc/.
With regard to the periodic fire safety inspection of high-rise residential buildings, can we apply to the Fire City Department for the inspection? (n.d.). Retrieved December 16, 2019, from https://english.119.gov.taipei/News_Content.aspx?n=BC87E8ACAE8723FC sms=5B794C46F3CDE718 s=09634EA923D9ECA7.
dc.identifier.urihttp://tdr.lib.ntu.edu.tw/jspui/handle/123456789/64127-
dc.description.abstractThere have been a number of commercial kitchens and kitchen spaces that are being rented out in Taiwan mostly for cooking classes, team building activities or parties. Despite this trend, there has not been movement towards matching individuals who can and want to cook with kitchens fit for individual and short-term use such as residential kitchens. Thus Kitchen Pots and Ladles (K.PAL) has been conceptualized in order to cater to this gap in the Taiwanese market. K.PAL is an online platform that matches cooks with kitchen owners.
A survey was conducted in order to see if K.PAL has potential and the survey was divided into a survey for cooks and a survey for kitchen owners. There were 150 respondents for cooks and 83.33% (125) said that they are willing to use other’s kitchen. Out of the 125 that said that they are willing to use other’s kitchen, 65.60% (82) said that they are even willing to use other’s kitchen. Unfortunately, the survey for kitchen owners did not provide a similar result since out of the 115 kitchen owner respondents, only 24.35% (28) said that they are willing to rent out their kitchen to others. The reasons behind this are due to privacy and safety concerns, cleanliness, broken tools and equipment, and specialized kitchens (vegetarians only). K.PAL will therefore need to address these concerns in order for kitchen owners to be attracted to list their kitchens into K.PAL. Some features that K.PAL has is that both cooks and kitchen owners will have a rating system based on their past transactions with K.PAL thus kitchen owners, along with cooks can be able to see how trustworthy or reliable either the cooks or the kitchen owners will be. At the same time, there will be a security button for both cooks and kitchen owners that are linked to the Taiwan police in case something unfortunate happens during the time of kitchens being used. With regard to cleanliness, there will be cleaning fees determined by kitchen owners which can be removed if the cooks are willing to clean after themselves. With regard to broken (or missing) tools and equipment, there will be deposit for damages fee that will be charged against the cooks in the event that some tools and equipment have been damaged during the duration of the kitchen use. Cooks and kitchen owners also have the capability to communicate with one another once a kitchen has been reserved in order to talk about restrictions and other considerations (such as being a vegetarian only kitchen and the like). In addition, any time before confirmation, cooks and kitchen owners can cancel the reservation if they feel that there is something wrong with the transaction.
Apart from the features of K.PAL there is no direct competition for K.PAL in Taiwan. Indirect competitors are commercial kitchens and kitchen spaces. Thus K.PAL will then be the pioneer in Taiwan and will be hoping to take advantage of being the first mover. K.PAL’s value proposition for cooks will be finding a kitchen that fits their needs. The value proposition for kitchen owners is to earn passive income from responsible and trustworthy cooks that will take care of their kitchen. This will thus create an ecosystem of trustworthy and responsible cooks matched with kitchens that these cooks desire and need to use; something that cannot be easily transferrable or copied when a new entrant tries to go against K.PAL.
Based on the survey, the majority of the respondents for both cooks and kitchen owners are between single and employed individuals aged 25 – 34. This age group uses the internet and social media more often compared to other age groups and have the capacity to purchase. Thus K.PAL will utilize social media (Facebook, Instagram) and instant messaging apps (Line, WeChat) in order to create awareness and then further advertise itself in Yahoo and Google. It is also noteworthy to see that the most shopped product online are kitchenware, bathroom and cleaning materials. Thus K.PAL will also create awareness in home shopping websites such as Yahoo! Shopping, Momo Shopping and PC Home. In addition, apart from academic lessons, the other top viewed lessons on e-learning websites are cooking lessons. Thus K.PAL will also create awareness by tapping into these E-learning websites such as YouTube and the like.
K.PAL will start small with having a CEO/CFO, programmer, sales and marketing personnel until the sixth month of operations. K.PAL will then add a business acquisition (kitchen owners acquisition), payments and accounting and partnership (partners such as groceries, supermarkets, etc. acquisition) personnel after the sixth month. K.PAL will either be incorporated as a limited liability company to give flexibility of having the owner as a foreigner or a local Taiwanese partner will be sought in order to have more advantages.
In order to incorporate a company in Taiwan without a local Taiwanese partner, a NTD 1,000,000 initial capital is recommended but in order to have sufficient cash to prevent a negative cash flow, NTD 1,700,000 is required for an initial capital. K.PAL will be self-financed and no liabilities will be acquired based on the forecasts. There will be a commission of around 10% per hour of booking (subtracted from kitchen owner proceeds) and 10% booking fee for each hour of booking (added to payment by cook). The average revenue K.PAL will acquire is pegged at NTD 40. Thus, K.PAL will breakeven at around year 3 month 11.
en
dc.description.provenanceMade available in DSpace on 2021-06-16T17:31:10Z (GMT). No. of bitstreams: 1
ntu-109-R07749060-1.pdf: 2797207 bytes, checksum: 808ab3220889b427bf4c913a5646564f (MD5)
Previous issue date: 2020
en
dc.description.tableofcontentsTable of Contents
I. The Market 1
A. Market Landscape 1
B. Trends in Taiwan 2
C. Potential Users 4
D. Market Analysis via Porter’s Five Forces Analysis 5
i. Bargaining Power of Suppliers – High 5
ii. Bargaining Power of Customers – High 6
iii. Industry Rivalry - Low 6
iv. Threat of New Entrants - High 7
v. Threat of Substitutes – Medium 7
E. Competitive Landscape 8
II. The Customer Landscape 12
A. Customer Segments 12
B. Target Segments 13
C. Market Research 16
i. Survey for Cooks 16
ii. Survey for Kitchen Owners 19
D. Target Market 22
i. Demographics of Cooks 22
ii. Demographics for Kitchen Owners 27
E. Anticipated Demands 30
III. The Shared Kitchen Application – Kitchen Pots and Ladles (K.PAL) 31
A. Business Concept 31
i. General Mechanics 31
ii. Mechanics for Kitchen Owners 32
iii. Mechanics for Cooks 37
iv. Mechanics on Ingredients 39
v. Issues and Concerns of Kitchen Owners 40
vi. Issues and Concerns of Cooks 42
B. Business Location 45
C. Value Proposition 45
i. Value Proposition for Cooks 45
ii. Value Proposition for Kitchen Owners 46
D. Core Capability 46
E. Competitive Advantage 48
F. Business Model Canvas 49
G. Pricing Strategy 50
IV. Marketing Strategy 51
A. Communication Strategy 51
B. Marketing Trends in Taiwan 51
C. Marketing Execution and Channels 55
D. Kitchen Owner Acquisition 57
E. Cooks Acquisition 58
F. Customer Management 59
i. Customer Management for Cooks 59
ii. Customer Management for Kitchen Owners 60
G. Partnerships and Other Revenue Sources 61
V. Operational Strategy 62
A. Company Structure 62
B. Management and Ownership 63
C. Personnel 63
D. Application Management 66
E. Office Location 66
F. Risk Management 67
VI. Finances 70
A. Startup Costs 70
B. Assumptions 70
C. Startup Costs 74
D. Balance Sheet Forecast 74
E. Timetable of Active Bookings 76
F. Profit and Loss Forecasts 78
G. Cash Flows 82
H. Break-even Analysis 86
VII. Future Expansion 87
A. K.PAL Buddy System 87
B. K.PAL Exchange 92
Notes and References 95
Appendix 99
dc.language.isoen
dc.subject行動應用zh_TW
dc.subject共用廚房zh_TW
dc.subject共享經濟zh_TW
dc.subjectSharing Economyen
dc.subjectMobile Applicationen
dc.subjectShared Kitchenen
dc.title廚房用鍋具(K.PAL)- 台灣共享廚房應用zh_TW
dc.titleKitchen Pots and Ladles (K.PAL) - A Shared Kitchen Application in Taiwanen
dc.typeThesis
dc.date.schoolyear108-2
dc.description.degree碩士
dc.contributor.coadvisor韓廷允(Jung Yun Han)
dc.contributor.oralexamcommittee孔令傑(Ling-Chieh Kung)
dc.subject.keyword共用廚房,共享經濟,行動應用,zh_TW
dc.subject.keywordShared Kitchen,Sharing Economy,Mobile Application,en
dc.relation.page105
dc.identifier.doi10.6342/NTU202000660
dc.rights.note有償授權
dc.date.accepted2020-03-02
dc.contributor.author-college管理學院zh_TW
dc.contributor.author-dept企業管理碩士專班zh_TW
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