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  1. NTU Theses and Dissertations Repository
  2. 管理學院
  3. 管理學院企業管理專班(Global MBA)
請用此 Handle URI 來引用此文件: http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/63457
完整後設資料紀錄
DC 欄位值語言
dc.contributor.advisor陳明賢
dc.contributor.authorChien-fang Fanny Changen
dc.contributor.author張倩芳zh_TW
dc.date.accessioned2021-06-16T16:43:02Z-
dc.date.available2013-09-03
dc.date.copyright2012-09-03
dc.date.issued2012
dc.date.submitted2012-08-22
dc.identifier.citationReferences
Aiken, L.H., Clarke, S.P., Sloane, D.M., Sochalski, J., & Silber, J.H. (2002). Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction. Journal of American Medical Association, 288(16), 1987-1993
Andy Sweeting, (Western Daily Press, April 14, 2009)
Chang Mei; Yu Yu-mei; Guo Gen-Nan 臺灣護理人力規劃研究 (vision and challenge, 2005); 臺灣醫學 9;149-56
Clayton P. Alderfer (Organizational Behaviour and Human Performance, May 1969, Vol.4, Issue 2, Pages 142-175)
Donald R. McCreary and Megan M. Thompson (International Journal of Stress Management, 2006, Vol.13, No. 4, pp.494-518)
Gunnarsdottir S, Clarke SP, Rafferty AM, Nutbeam D. Front-line management, staffing and nurse-doctor relationships as predictors of nurse and patient outcomes: A survey of Icelandic hospital nurses. International Journal of Nursing Studies. 2009;46(7):920–927.
ICN (International Council of Nurses): The inadequate supply of nurses is having a negative affect on care outcomes globally; the ICN overviews report on the situation for global nursing workforce is published. ICN. 2004 (http://www.icn.ch/)
MD, Marx John; MD, Hockberger Robert; Ron, Walls (Rosen's Emergency Medicine: Concepts and Clinical Practice, 2006, Pages 3122)
Morrissey, John,“Revising role of pharmacists, nurses,” Modern Healthcare, May 28, 2001
Needleman. J., Buerhaus, P., Mattke, S., Steward, M.,& Zelevinsy, K. (2002). Nurse-staffing levels and the quality of care in hospitals. The New Englisnd Journal of Medicine, 346 (22), 1715-1722.
Peter I. Buerhaus; David I. Auerbach; DOUGLAS O. STAIGER, (Health Affairs July/August 2009 Pages 657-668)
Rogers, A.E., Hwan, W.T., Scott, L.D., Aiken, L.H., & Dinges D.F. (Health Affairs, 2004, pp202-234)
WHO, Working together for health- World Health Report 2011
Steinbrook, Robert, “Nursing in the crossfire, ”New England Journal of Medicine, May 30,2002:1757-1766
Tallier, P.C. (2003). Nurse staffing ratios and patient outcomes. Columbia University Teachers College New York
The National Union Nurse Association, R.O.C. (2012) Medical Staff databank
http://www.nurse.org.tw/DataSearch/Manpower.aspx/Manpower.aspx [retrieved on
June 20, 2012]
Tieman, Jeff,“Drug delivery fraught with risks,” Modern Healthcare, May 28, 2001: 27
TNRPA, 護理權益促進會(護理人員生存指數調查, 2011)
http://blog.xuite.net/tnrpa/blog/44131418, May 14, 2012, 7:04:40AM
Trinkoff, A.M, Johantgen, M., Storr, C.L., Gurses A.P., Liang, Y., & Han, K. (2011). Nurses’ work schedule characteristics, nurse staffing, and patient mortality. Nursing Research, 60(1), 1-8
U.S. Department of Health and Human Services, HRSA, 2006
Weiss, D.J., Dawis, R.V., England, G.W.,& Lofquist, L.H. (1967). Manual for the Minnesota Satisfaction Questionnaire. Industrial Relations Center, Minneapolis; University of Minnesota.

中華民國護理師護士 公會全國聯合會:階級晉升標準積分審查及繼續教育課程與積分採認作業要件 http://www.nurse.org.tw/Education/edu_index.aspx [retrieved on July2nd, 2012]
行政院衛生署;台閩地區護理人員統計表。行政院衛生署,2012
dc.identifier.urihttp://tdr.lib.ntu.edu.tw/jspui/handle/123456789/63457-
dc.description.abstract隨著臺灣全民健保財務壓力不斷增加所進行的一連串健保支付制度上的改革,大幅縮減護理人力,造成整體護理人力供需失去平衡,讓護理人員的薪酬與工作壓力量不成正比,接二連三的醫療疏失,讓護理人員的執業上面臨很大的挑戰。藉由多個層面的討論及研究來瞭解目前護理人力供需及血汗醫院護理人員工作超時的問題,以改善護理薪酬,福利及工作品質。zh_TW
dc.description.abstractSince the implementation of the national budget-based reimbursement plan by Taiwan’s National Health Insurance (NHI) program, nursing shortage has become prevalent across all medical. As a result, nurses in Taiwan today are facing a situation where the salary scale and the workload are disproportionate. However clinical care loading become complicated under the situation of increased service coverage, aging population, prevail of chronic disease, and number of critical patients. To provide the best care to patients, the physical wellness of nursing staff is essential. Thus, efforts must be made not only to prevent nurses from working overtime, but also resolve the problem of understaffing in order to retain qualified nurses in hospital and improve working quality for registered nurses in Taiwan.en
dc.description.provenanceMade available in DSpace on 2021-06-16T16:43:02Z (GMT). No. of bitstreams: 1
ntu-101-R98723075-1.pdf: 1059874 bytes, checksum: a6cb937197a82f8c36f42cd6c6075c7c (MD5)
Previous issue date: 2012
en
dc.description.tableofcontentsTable of contents
I. Introduction
1-1 Research background and research problem…………….…………1
1-2 The origin and the importance for the research problem………….2
1-3 The framework of the thesis………………………………………….3
II. Literature Review
2-1 The current status of overworking medical service personnels……6
2-2 Explore causes of overworking (historical Retrospect)…………….8
2-3 What might effect if overworking does not improve?.......................12
III. Research Methodology
3-1 The design of the questionnaire……………………………………..16
3-2 Explain the target research subjects………………………………...17
3-3 Discuss statistical methods…………………………………………..17
IV. Statistical Analysis
4-1 Present the Basic Statistic feedback…………………………………18
4-2 Present the General Statistics………………………………………..19
4-3 Findings in quantitative and qualitative results…………………….21
4-4 Cross Analysis
i. Public vs Private………………………………………………25
ii. Difference of opinions between younger ages and older ones……………………………………………………………..26
iii. Metro vs Rural RNs…………………………………………...26
V. Concluding Remarks and Future Suggestion
5-1 Summary of Findings…………………………………………………28
5-2 Suggestions…………………………………………………………….29
5-3 Limitations of the research and the suggestions for future research……………………………………………………………………34
References…………………………………………………………………………36
Appendix A………………………………………………………………………..39
Appendix B………………………………………………………………………..46
Appendix C………………………………………………………………………..47
Appendix D………………………………………………………………………..51
Questionnaire (Chinese Version)………………………………………………...52
Questionnaire (English Version)…………………………………………………62
dc.language.isoen
dc.subject全民健保zh_TW
dc.subject工作品質zh_TW
dc.subject工作超時zh_TW
dc.subject護理人力短缺zh_TW
dc.subjectovertimeen
dc.subjectworking qualityen
dc.subjectunderstaffingen
dc.subjectnursing shortageen
dc.subjectNHI programen
dc.title醫護品質與組織承諾之相關因素研究-
以臺灣北中南現任護理人員為例
zh_TW
dc.titleFactors Related to Patient Care Quality and Organization Commitment- Use Registered Nurses in Taiwan as Exampleen
dc.typeThesis
dc.date.schoolyear100-2
dc.description.degree碩士
dc.contributor.oralexamcommittee胡星陽,陳業寧
dc.subject.keyword全民健保,護理人力短缺,工作品質,工作超時,zh_TW
dc.subject.keywordNHI program,nursing shortage,understaffing,overtime,working quality,en
dc.relation.page74
dc.rights.note有償授權
dc.date.accepted2012-08-23
dc.contributor.author-college管理學院zh_TW
dc.contributor.author-dept企業管理碩士專班zh_TW
顯示於系所單位:管理學院企業管理專班(Global MBA)

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