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| DC 欄位 | 值 | 語言 |
|---|---|---|
| dc.contributor.advisor | 陸洛 | |
| dc.contributor.author | YING-SHAN CHEN | en |
| dc.contributor.author | 陳瑩珊 | zh_TW |
| dc.date.accessioned | 2021-06-16T16:20:59Z | - |
| dc.date.available | 2015-02-16 | |
| dc.date.copyright | 2013-02-16 | |
| dc.date.issued | 2012 | |
| dc.date.submitted | 2013-01-30 | |
| dc.identifier.citation | 一、中文文獻
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| dc.identifier.uri | http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/63064 | - |
| dc.description.abstract | 本研究主要目的在探討在職家衝突的背景脈絡下，「職家衝突因應策略」和後果變項「角色滿意」之間的關連，其中職家衝突因應策略包含理性的職家衝突因應策略和情緒的職家衝突因應策略，而角色滿意則包含家庭滿意度和工作滿意度。此外，本研究更以「神經質人格」作為調節變項，檢視神經質人格對職家衝突因應策略與角色滿意間的調節效果。
研究對象以全台灣來自不同組織的全職工作者為樣本，利用結構式問卷進行施測，共計回收630份有效問卷。本研究針對Somech與Drach-Zahavy(2007)理性的職家衝突因應策略量表進行修訂，利用探索性因素分析(Exploratory Factor Analysis)結果得到兩個主要因子，分別命名為：「追求完美」和「權衡適中」。另外，透過階層迴歸分析結果發現，「工作－家庭衝突」和「工作滿意度」呈現負向關連；「家庭－工作衝突」則與「工作滿意度」、「家庭滿意度」亦呈現負向關連。另外，「理性的職家衝突因應策略」中的「追求完美」對「家庭滿意度」呈現正向關連，然而「情緒的職家衝突因應策略」對「工作滿意度」則呈現負向關連。最後，「神經質人格」對於「職家衝突因應策略」與「角色滿意」之間的關係不具調節作用。 在管理實務上，管理者可提醒員工面臨職家衝突時，採取理性的職家衝突因應策略將有助於提升家庭滿意度，而採取情緒的職家衝突因應策略則可能會導致工作滿意度下降。組織應培養員工正視與積極面對職家衝突的觀念，並協助員工採取理性的職家衝突因應策略，讓員工能得到即時的協助，以減緩員工的不適感，進而提升其角色滿意。 企業除了協助員工採取有效的職家衝突因應策略，更應該提供員工適切的資源，例如提供家庭友善的工作環境，使員工有更多資源，能夠更有彈性地面對家庭和工作領域中的衝突，進而平衡員工的家庭和工作兩個領域。 | zh_TW |
| dc.description.abstract | The aim of this research is to explore the relationship between work-family conflict coping strategies and role satisfaction. Work-family coping strategies include rational and emotion-focused coping strategies. Role satisfaction includes family and job satisfaction. Furthermore, this research examines the role of neuroticism as the moderator.
Using structured questionnaires, a diverse sample of 630 full-time employees drawn from a variety of organizations was surveyed. Using exploratory factor analysis, we found two factors: ”Pursuit of perfection” and “Prioritizing & good enough” underlying the “work-family conflict coping strategy (WFCS) scale” (Somech and Drach-Zahavy, 2007) . Hierarchical regression analyses showed that work-to-family conflict was negatively associated with work satisfaction, and family-to-work conflict was negatively associated with both work and family satisfaction. Furthermore, “Pursuit of perfection” was positively associated with family satisfaction, whereas emotion-focused coping strategy was negatively associated with work satisfaction. Finally, neuroticism did not moderate the relationship between coping and role satisfaction. Putting findings of this study in the context of management practices, we propose that managers should advise employees to adopt rational work-family conflict coping strategies which will enhance family satisfaction, but refrain from using emotion-focused coping strategies which will depress work satisfaction. In addition, companies should provide resources and nurture a family-friendly environment to endow employees with more flexibility in handling the conflict between work and family domains. | en |
| dc.description.provenance | Made available in DSpace on 2021-06-16T16:20:59Z (GMT). No. of bitstreams: 1 ntu-101-R99741022-1.pdf: 1427381 bytes, checksum: b58450ee602235bfbf0c4ad407d7535f (MD5) Previous issue date: 2012 | en |
| dc.description.tableofcontents | 目錄
第一章 緒論 1 第一節 研究動機 1 第二節 研究目的 4 第二章 文獻回顧 5 第一節 職家衝突的意義與方向性 5 一、職家衝突的意義與內涵 5 二、職家衝突的方向性與形式 6 三、職家衝突的前因和後果變項 7 第二節 因應策略的影響 12 一、一般壓力因應的定義和分類 12 二、職家衝突(角色衝突)的因應策略 17 三、職家衝突因應策略的假設推論 24 第三節 神經質人格的影響 25 一、人格特質的定義和分類 25 二、神經質人格的調節效果 26 第三章 研究方法 29 第一節 研究架構與研究假設 29 一、研究架構 29 二、研究假設 30 第二節 研究對象 31 第三節 研究工具 31 一、職家衝突量表 31 二、理性的職家衝突因應策略量表 32 三、情緒的職家衝突因應策略量表 32 四、家庭滿意度量表 32 五、工作滿意度量表 33 六、神經質人格量表 33 七、工作優先性量表 33 第四章 研究結果 34 第一節 樣本敘述 34 第二節 探索性因素分析 37 第三節 研究變項描述性統計分析 39 第四節 變項間相關性分析 40 一、人口學變項與主要研究變項間之相關 40 二、主要研究變項間之相關 43 第五節 階層式迴歸分析 46 一、職家衝突對後果變項之主效果 46 二、職家衝突因應策略對後果變項之主效果 47 三、神經質人格之調節效果分析 49 第五章 結論 51 第一節 討論 51 一、職家衝突對家庭、工作滿意度的影響 52 二、職家衝突因應策略量表之修訂 52 三、職家衝突因應策略對家庭、工作滿意度的影響 53 四、神經質人格之調節效果 54 第二節 管理意涵 56 第三節 研究限制與未來研究建議 57 參考文獻 58 附錄：問卷 67 | |
| dc.language.iso | zh-TW | |
| dc.subject | 工作滿意度 | zh_TW |
| dc.subject | 家庭滿意度 | zh_TW |
| dc.subject | 角色滿意 | zh_TW |
| dc.subject | 職家衝突因應策略 | zh_TW |
| dc.subject | 職家衝突 | zh_TW |
| dc.subject | 神經質人格 | zh_TW |
| dc.subject | neuroticism | en |
| dc.subject | work-family conflict coping strategy | en |
| dc.subject | role satisfaction | en |
| dc.subject | family satisfaction | en |
| dc.subject | work satisfaction | en |
| dc.subject | work-family conflict | en |
| dc.title | 職家衝突因應策略與角色滿意之關連－以神經質人格為調節變項 | zh_TW |
| dc.title | The Relationship between Work-family Conflict Coping Strategies and Role Satisfaction-Neuroticism as the moderator | en |
| dc.type | Thesis | |
| dc.date.schoolyear | 101-1 | |
| dc.description.degree | 碩士 | |
| dc.contributor.oralexamcommittee | 吳欣蓓,高旭繁 | |
| dc.subject.keyword | 職家衝突,職家衝突因應策略,角色滿意,家庭滿意度,工作滿意度,神經質人格, | zh_TW |
| dc.subject.keyword | work-family conflict,work-family conflict coping strategy,role satisfaction,family satisfaction,work satisfaction,neuroticism, | en |
| dc.relation.page | 69 | |
| dc.rights.note | 有償授權 | |
| dc.date.accepted | 2013-01-30 | |
| dc.contributor.author-college | 管理學院 | zh_TW |
| dc.contributor.author-dept | 商學研究所 | zh_TW |
| 顯示於系所單位： | 商學研究所 | |
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