Skip navigation

DSpace

機構典藏 DSpace 系統致力於保存各式數位資料(如:文字、圖片、PDF)並使其易於取用。

點此認識 DSpace
DSpace logo
English
中文
  • 瀏覽論文
    • 校院系所
    • 出版年
    • 作者
    • 標題
    • 關鍵字
  • 搜尋 TDR
  • 授權 Q&A
    • 我的頁面
    • 接受 E-mail 通知
    • 編輯個人資料
  1. NTU Theses and Dissertations Repository
  2. 公共衛生學院
  3. 健康政策與管理研究所
請用此 Handle URI 來引用此文件: http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/60816
完整後設資料紀錄
DC 欄位值語言
dc.contributor.advisor鍾國彪(Kuo-Piao Chung)
dc.contributor.authorYu-Ting Fuen
dc.contributor.author傅育亭zh_TW
dc.date.accessioned2021-06-16T10:31:28Z-
dc.date.available2025-07-08
dc.date.copyright2020-08-26
dc.date.issued2020
dc.date.submitted2020-07-08
dc.identifier.citation尹裕君 (2005)。新制醫院評鑑與護理品質管理。榮總護理,22(2),109-116。
王俊文、葉德豐、曾坤儀 (2003)。台灣醫院評鑑趨勢之探討。中山醫學雜誌,14(4), 513-522。
何慧菁 (2008)。醫院員工工作壓力,身心健康與物質使用之相關研究。
吳麗珍、黃惠滿、李浩銑 (2014)。方便取樣和立意取樣之比較。護理雜誌,61(3),105-111。
林金定、嚴嘉楓、陳美花 (2005)。質性研究方法: 訪談模式與實施步驟分析。身心障礙研究季刊,3(2),122-136。
林思敏 (2013),臺灣癌症診療品質認證對癌症照護可能影響之探討。
林秋芬、黃仲毅、高靖秋、盧美秀 (2013)。台灣護理人力短缺與留任措施。護理雜誌,60(3),88-93。
袁紅、唐娜 (2015)。 數字移民健康信息搜尋動機及感知障礙研究。情報資料工作,36(2),67-72。
張云孆、許怡欣、薛亞聖 (2006)。新制醫院評鑑推行現況之探討-六位專業人士之深入訪談分析。醫護科技學刊,8(4),287-297。
許維中, 廖宏恩, 鍾娜娜, 王博民, 詹淑卿. (2013). 癌症多專科團隊會議運作模式與未來展望. 放射治療與腫瘤學, 20(2), 127-134。
陳政志 (2016)。醫院評鑑對醫院產生預期與非預期效果之初探。
陳珮青、楊銘欽、江東亮、鄭守夏 (2003)。病人跨區住院與醫療區資源分佈之探討。台灣公共衛生雜誌,22(1),27-32。
章殷超、溫在弘、賴美淑 (2009)。利用地理資訊系統探討肝癌病患就醫地理可近性與醫院選擇間之相關性。臺灣公共衛生雜誌,28(6),517-529。
萬文隆 (2004)。深度訪談在質性研究中的應用。生活科技教育月刊。
劉世閔 (2018)。NVivo 11 Plus 的社交網絡分析在個案研究之運用: 以七次國編版國語教科書的負面人物為例。臺灣教育評論月刊,7(1),317-335。
劉世閔、曾世豐 (2013)。NVivo10 在臺灣質性研究中的位置與批判。臺灣教育評論月刊,2(4),65-71。
劉彩娥、應立志、王萬琳 (2013)。醫院員工離職原因之調查分析。管理實務與理論研究,7(3),59-72。
劉湫美、劉滄梧 (2008)。癌症診療品質認證之沿革。醫療品質雜誌,2(6),54-57。
劉湫美、劉滄梧、李莉鈺、邱昌芳、許怡欣、黃國哲 (2009)。醫院人員對癌症診療品質認證試評計畫之認知探討-以八家試評醫院為例。醫務管理期刊,10(3),201-219。
鄧素文 (2014)。臺灣護理人力概況與解決策略。護理雜誌,61(2),5-12。
魏玉容、鍾國彪、鄭守夏 (2005)。醫療品質評估的發展-從專業評鑑到報告卡系統。台灣公共衛生雜誌,24(4),275-283。
國家衛生研究院。http://accredit.nhri.org.tw/
衛生福利部國民健康署。https://www.hpa.gov.tw/Pages/List.aspx?nodeid=208
衛生福利部醫事司。https://dep.mohw.gov.tw/DOMA/np-945-106.html
Alkhenizan, A., Shaw, C. (2011). Impact of Accreditation on the Quality of Healthcare Services: A Systematic Review of the Literature. Annals of Saudi medicine, 31, 407-416. doi:10.4103/0256-4947.83204
Alkhenizan, A., Shaw, C. (2012). The attitude of health care professionals towards accreditation: a systematic review of the literature. Journal of family community medicine, 19(2), 74.
Apker, J., Propp, K. M., Ford, W. S. Z., Hofmeister, N. (2006). Collaboration, credibility, compassion, and coordination: professional nurse communication skill sets in health care team interactions. Journal of professional nursing, 22(3), 180-189.
Bazeley, P., Jackson, K. (2013). Qualitative data analysis with NVivo: SAGE publications limited.
Beckmann, M. W., Brucker, C., Hanf, V., Rauh, C., Bani, M. R., Knob, S., . . . Haberle, L. (2011). Quality assured health care in certified breast centers and improvement of the prognosis of breast cancer patients. Onkologie, 34(7), 362-367. doi:10.1159/000329601
Boldy, D., Grenade, L. (2002). The accreditation experience: views of residential aged care providers. Geriaction, 20(1), 5.
Campbell, S., Braspenning, J. a., Hutchinson, A., Marshall, M. (2002). Research methods used in developing and applying quality indicators in primary care. Qual Saf Health Care, 11(4), 358-364.
Cheng, S.-H., Ho, Y.-C., Chung, K.-P. (2002). Hospital quality information for patients in Taiwan: can they understand it? International Journal for Quality in Health Care, 14(2), 155-160.
Devers, K. J., Pham, H. H., Liu, G. (2004). What is driving hospitals’ patient-safety efforts? Health Affairs, 23(2), 103-115.
El-Jardali, F., Hemadeh, R., Jaafar, M., Sagherian, L., El-Skaff, R., Mdeihly, R., . . . Ataya, N. (2014). The impact of accreditation of primary healthcare centers: successes, challenges and policy implications as perceived by healthcare providers and directors in Lebanon. BMC health services research, 14(1), 86.
Elkins, G., Cook, T., Dove, J., Markova, D., Marcus, J. D., Meyer, T., . . . Perfect, M. (2010). Perceived stress among nursing and administration staff related to accreditation. Clinical nursing research, 19(4), 376-386.
Fusch, P. I., Ness, L. R. (2015). Are we there yet? Data saturation in qualitative research. The qualitative report, 20(9), 1408.
Greenfield, D., Braithwaite, J. (2008). Health sector accreditation research: a systematic review. Int J Qual Health Care, 20(3), 172-183. doi:10.1093/intqhc/mzn005
Greenfield, D., Pawsey, M., Hinchcliff, R., Moldovan, M., Braithwaite, J. (2012). The standard of healthcare accreditation standards: a review of empirical research underpinning their development and impact. BMC health services research, 12(1), 329.
Guest, G., Bunce, A., Johnson, L. (2006). How many interviews are enough? An experiment with data saturation and variability. Field methods, 18(1), 59-82.
Hinchcliff, R., Greenfield, D., Moldovan, M., Westbrook, J. I., Pawsey, M., Mumford, V., Braithwaite, J. (2012). Narrative synthesis of health service accreditation literature. BMJ Qual Saf, 21(12), 979-991.
Ho, M.-J., Chang, H.-H., Chiu, Y.-T., Norris, J. L. (2014). Effects of hospital accreditation on medical students: a national qualitative study in Taiwan. Academic Medicine, 89(11), 1533-1539.
Hurst, K. (1997). The nature and value of small and community hospital accreditation. International Journal of Health Care Quality Assurance.
Jannasch, O., Udelnow, A., Wolff, S., Lippert, H., Mroczkowski, P. (2015). German Bowel Cancer Center: An Attempt to Improve Treatment Quality. Gastroenterol Res Pract, 2015, 456476. doi:10.1155/2015/456476
Jovanovic, B. (2005). Hospital accreditation as method for assessing quality in health care. Archive of Oncology, 13(3/4), 156.
Kowalski, C., Ferencz, J., Albers, P., Fichtner, J., Wiegel, T., Feick, G., Wesselmann, S. (2016). Quality assessment in prostate cancer centers certified by the German Cancer Society. World J Urol, 34(5), 665-672. doi:10.1007/s00345-015-1688-z
Kowalski, C., Ferencz, J., Brucker, S. Y., Kreienberg, R., Wesselmann, S. (2015). Quality of care in breast cancer centers: results of benchmarking by the German Cancer Society and German Society for Breast Diseases. Breast, 24(2), 118-123. doi:10.1016/j.breast.2014.11.014
Kreienberg, R., Wockel, A., Wischnewsky, M. (2018). Highly significant improvement in guideline adherence, relapse-free and overall survival in breast cancer patients when treated at certified breast cancer centres: An evaluation of 8323 patients. Breast, 40, 54-59. doi:10.1016/j.breast.2018.04.002
Kreig, T. (1996). An Evaluation of the ACHS accreditation program: Its effects on the achievement of best practice. Sydney: University of Technology.
Leech, N. L., Onwuegbuzie, A. J. (2011). Beyond constant comparison qualitative data analysis: Using NVivo. School Psychology Quarterly, 26(1), 70.
Lingard, L., Reznick, R., Espin, S., Regehr, G., DeVito, I. (2002). Team communications in the operating room: talk patterns, sites of tension, and implications for novices. Acad Med, 77(3), 232-237. doi:10.1097/00001888-200203000-00013
Lord, J., LittleJohns, P. (1996). Impact of hospital and community provider based clinical audit programmes: perceptions of doctors, nurses and other health professionals. Int J Qual Health Care, 8(6), 527-535. doi:10.1093/intqhc/8.6.527
Manzo, B. F., Brito, M. J., Corrêa Ados, R. (2012). Implications of hospital accreditation on the everyday lives of healthcare professionals. Rev Esc Enferm USP, 46(2), 388-394. doi:10.1590/s0080-62342012000200017
Mason, M. (2010). Sample size and saturation in PhD studies using qualitative interviews. Paper presented at the Forum qualitative Sozialforschung/Forum: qualitative social research.
Merkow, R. P., Chung, J. W., Paruch, J. L., Bentrem, D. J., Bilimoria, K. Y. (2014). Relationship between cancer center accreditation and performance on publicly reported quality measures. Ann Surg, 259(6), 1091-1097. doi:10.1097/sla.0000000000000542
Mihalik, G. J., Scherer, M. R., Schreter, R. K. (2003). The high price of quality: a cost analysis of NCQA accreditation. Journal of health care finance, 29(3), 38-47.
Miles, M. B., Huberman, A. M. (1994). Qualitative data analysis: An expanded sourcebook: sage.
Minichiello, V., Aroni, R., Hays, T. N. (2008). In-depth interviewing: Principles, techniques, analysis: Pearson Education Australia.
Peterson, C. A. (2003). Management, faculty, and accreditation outcomes: a survey of physical therapy faculty and program directors. Journal of Physical Therapy Education, 17(2), 22-31.
Pomey, M. P., Contandriopoulos, A. P., François, P., Bertrand, D. (2004). Accreditation: a tool for organizational change in hospitals? International Journal of Health Care Quality Assurance.
Reznich, C. B., Mavis, B. E. (2000). Pilot test of family medicine faculty development fellowship accreditation guidelines. FAMILY MEDICINE-KANSAS CITY-, 32(10), 709-719.
Richards, L. (2014). Handling qualitative data: A practical guide: Sage.
Rooney, A. L., Van Ostenberg, P. R. (1999). Licensure, accreditation, and certification: approaches to health services quality: Center for Human Services, Quality Assurance Project.
Ruetters, D., Keinki, C., Schroth, S., Liebl, P., Huebner, J. (2016). Is there evidence for a better health care for cancer patients after a second opinion? A systematic review. J Cancer Res Clin Oncol, 142(7), 1521-1528. doi:10.1007/s00432-015-2099-7
Ruhstaller, T., Roe, H., Thürlimann, B., Nicoll, J. J. (2006). The multidisciplinary meeting: An indispensable aid to communication between different specialities. Eur J Cancer, 42(15), 2459-2462. doi:10.1016/j.ejca.2006.03.034
Sack, C., Lütkes, P., Günther, W., Erbel, R., Jöckel, K. H., Holtmann, G. J. (2010). Challenging the holy grail of hospital accreditation: a cross sectional study of inpatient satisfaction in the field of cardiology. BMC Health Serv Res, 10, 120. doi:10.1186/1472-6963-10-120
Sack, C., Scherag, A., Lütkes, P., Günther, W., Jöckel, K. H., Holtmann, G. (2011). Is there an association between hospital accreditation and patient satisfaction with hospital care? A survey of 37,000 patients treated by 73 hospitals. Int J Qual Health Care, 23(3), 278-283. doi:10.1093/intqhc/mzr011
Sandelowski, M. (1995). Sample size in qualitative research. Research in nursing health, 18(2), 179-183.
Schrodi, S., Tillack, A., Niedostatek, A., Werner, C., Schubert-Fritschle, G., Engel, J. (2015). No Survival Benefit for Patients with Treatment in Certified Breast Centers-A Population-based Evaluation of German Cancer Registry Data. Breast J, 21(5), 490-500. doi:10.1111/tbj.12444
Shaw, C. D. (2004). Toolkit for accreditation programs. Melbourne: International Society for Quality in Health Care (ISQua).
Tabrizi, J. S., Gharibi, F., Wilson, A. J. (2011). Advantages and disadvantages of health care accreditation models. Health promotion perspectives, 1(1), 1.
Teddlie, C., Yu, F. (2007). Mixed methods sampling: A typology with examples. Journal of mixed methods research, 1(1), 77-100.
Touati, N., Pomey, M. P. (2009). Accreditation at a crossroads: are we on the right track? Health Policy, 90(2-3), 156-165. doi:10.1016/j.healthpol.2008.09.007
Trautmann, F., Reissfelder, C., Pecqueux, M., Weitz, J., Schmitt, J. (2018). Evidence-based quality standards improve prognosis in colon cancer care. Eur J Surg Oncol, 44(9), 1324-1330. doi:10.1016/j.ejso.2018.05.013
van Dam, P. A., Tomatis, M., Marotti, L., Heil, J., Mansel, R. E., Rosselli Del Turco, M., . . . eusoma, D. B. W. G. (2017). Time trends (2006-2015) of quality indicators in EUSOMA-certified breast centres. Eur J Cancer, 85, 15-22. doi:10.1016/j.ejca.2017.07.040
van Dam, P. A., Tomatis, M., Marotti, L., Heil, J., Wilson, R., Rosselli Del Turco, M., . . . eusoma, D. B. W. G. (2015). The effect of EUSOMA certification on quality of breast cancer care. Eur J Surg Oncol, 41(10), 1423-1429. doi:10.1016/j.ejso.2015.06.006
Weissflog, G., Singer, S., Meyer, A., Wittekind, C., Dietrich, A., Weimann, A., . . . Ernst, J. (2012). Quality of life of colorectal cancer patients in certified centers versus non-certified hospitals. Onkologie, 35(4), 162-168. doi:10.1159/000337362
Wesselmann, S., Beckmann, M. W., Winter, A. (2014). The concept of the certification system of the German Cancer Society and its impact on gynecological cancer care. Arch Gynecol Obstet, 289(1), 7-12. doi:10.1007/s00404-013-3084-5
Wesselmann, S., Winter, A., Ferencz, J., Seufferlein, T., Post, S. (2014). Documented quality of care in certified colorectal cancer centers in Germany: German Cancer Society benchmarking report for 2013. Int J Colorectal Dis, 29(4), 511-518. doi:10.1007/s00384-014-1842-x
Wolff, K. D., Rau, A., Ferencz, J., Langer, T., Kesting, M., Nieberler, M., Wesselmann, S. (2017). Effect of an evidence-based guideline on the treatment of maxillofacial cancer: A prospective analysis. J Craniomaxillofac Surg, 45(3), 427-431. doi:10.1016/j.jcms.2016.12.013
Zarkin, G. A., Dunlap, L. J., Homsi, G. (2006). The costs of pursuing accreditation for methadone treatment sites: results from a national study. Evaluation review, 30(2), 119-138.
The Joint Commission, Disease Specific Care Certification.https://www.jointcommission.org/accreditation-and-certification/certification/certifications-by-setting/hospital-certifications/disease-specific-care-certification/#fb8fa38f4d1c43aa9cf2bbeb3da77464_ba73de50802545f18bc5b22c59e2ef8d
dc.identifier.urihttp://tdr.lib.ntu.edu.tw/jspui/handle/123456789/60816-
dc.description.abstract背景:癌症是全球第二大死亡原因,亦是我國十大死因之首;癌症不僅對個人及其家庭造成經濟負擔與身心靈壓力,亦對社會整體造成難以估計的生產力與經濟等損失。為提供國人高水準之癌症照護,行政院衛生署國民健康局自民國97年起,針對每年新診斷癌症個案病例數達五百例以上的醫院,施行癌症診療品質認證作業,希望藉此提升國內整體癌症照護的品質。
目的:探討醫院參與癌症診療品質認證的過程中,對癌症多專科團隊成員產生之影響,經由統整癌症多專科團隊的陳述與建議,以期給予相關單位在日後認證基準項目上的修訂與更新,能更符合實情、更貼近基層人員的意見與情況。
方法:本研究使用個人深度訪談進行資料的蒐集,以半結構式訪談大綱作為指引,受訪者為通過癌症診療品質認證醫院的癌症多專科照護團隊,根據其在團隊中的角色分為團隊負責人與團隊成員,至資料飽和後停止招募受訪者。使用N-Vivo質性分析軟體協助訪談資料的處理與分析。
結果:本研究共計21人參與研究,包含5位團隊負責人、16位團隊成員。研究結果發現,在參與過程中,團隊遇到的內部困難有「成員間溝通問題」與「人力吃緊」,外部困難有「要準備的東西很多」與「評審意見不統一」;而解決的方式,提及次數最多為「多次溝通磨合」與「制訂符合團隊內部的標準流程」。參與認證的正面影響,在團隊層面包含「促成團隊溝通」與「內部的自我審視」,醫院層面則有「提升癌症照護品質」與「癌症治療有依據可循」;在負面影響方面,包含「工作負荷變大」、「壓力很大」與「感到疲憊」。
結論:多數受訪者認為癌症診療品質認證的正面影響多於負面影響。癌症診療品質認證對醫院的癌症照護品質、癌症多專科團隊的整合與溝通、內部流程的改進、個人成長以及醫院知名度等方面皆有正向助益;然而,癌症診療品質認證產生的負面影響包含增加相關人員的工作負荷、感到壓力與倦怠、削減照護病人的時間等。
zh_TW
dc.description.abstractBackground: Cancer is the second leading cause of death in the world. According to Ministry of Health and Welfare of Taiwan, cancer is the top cause of death in Taiwan. Cancer not only causes financial burden and body-mind-spirit pressure on individuals and their families, but also causes inestimable productivity and economic losses to the whole society. In order to provide high-quality cancer care in Taiwan, Ministry of Health and Welfare has implemented “Cancer Care Quality Accreditation Program” for hospitals that have more than 500 new diagnosed cases of cancer each year since 1998.
Objective: Focus on hospitals that participate in Cancer Care Quality Accreditation Program, and explore potential impact of the program among members of cancer multidisciplinary team. Through the integration of the statements provided by the members, hoping that it will be able to help government to make updates of the certification rules in the future, and the rules will be close to the actual opinions and situation of the health care providers.
Methods: A Qualitative research. Data was collected by personal in-depth interviews, guided by the semi-structured interview outline. All of the interviewees are member of cancer multidisciplinary team in hospital that passed Cancer Care Quality Accreditation. Use NVivo software to assist in data processing and analysis.
Results: A total of 21 people participated in the study, including 5 team leaders and 16 team members. The results found that during the participation process, the internal difficulties encountered by the team included 'communication problems between members' and 'shortage of human resource', and external difficulties included 'too many things to be prepared' and 'inconsistent opinions of judge members'. The team's solutions of the difficulties are 'have more communication' and 'make the standard operation procedure of the team'. The positive impact of participation in accreditation includes 'promoting team communication' and 'internal self-examination' at the team level, and 'improving cancer care quality' and 'cancer treatment can based on the guideline' at the hospital level. And the negative impact includes 'increased workload', 'stressful' and 'exhausted'.
Conclusion: Most of the interviewees believe that Cancer Care Quality Accreditation Program is of great help to the quality of cancer care in the hospital, and it can have positive effects, such as the integration and communication of the cancer multidisciplinary team, the improvement of internal procedure of the team, personal growth, and hospital reputation. However, the negative effects of Cancer Care Quality Accreditation Program include increasing the workload of health care providers, feeling burnout and stress, and reducing the time to care for patients.
en
dc.description.provenanceMade available in DSpace on 2021-06-16T10:31:28Z (GMT). No. of bitstreams: 1
U0001-0207202012043700.pdf: 9482722 bytes, checksum: d8c634819df8ce26b8fc96551b802e0f (MD5)
Previous issue date: 2020
en
dc.description.tableofcontents摘要 I
ABSTRACT II
目 錄 IV
表目錄 VI
圖目錄 VII
第一章 緒論 1
第一節 研究背景及動機 1
第二節 研究目的 3
第二章 文獻探討 4
第一節 癌症診療品質認證 4
第二節 醫院評鑑/認證制度的目的與影響 9
第三節 癌症認證之相關研究 14
第四節 文獻探討小節 26
第三章 研究方法 27
第一節 研究設計與研究對象 27
第二節 研究工具 29
第三節 資料收集 31
第四節 資料處理與分析 32
第五節 研究嚴謹性與研究倫理 33
第四章 研究結果 34
第一節 受訪者背景資料及其代號 34
第二節 參與癌症診療品質認證過程的觀察 37
第三節 癌症診療品質認證所產生的影響 55
第四節 對於癌症診療品質認證的建議 78
第五章 討論 86
第一節 研究方法與受訪者背景之討論 86
第二節 癌症診療品質認證參與過程之討論 89
第三節 癌症診療品質認證產生影響之討論 93
第四節 研究限制 99
第六章 結論與建議 100
第一節 結論 100
第二節 建議 101
參考文獻 103
附錄一 IRB簡易審查通過證明 109
附錄二 受訪者說明書 112
附錄三 訪談大綱 115
附錄四 通過癌症診療品質認證醫院名單(截至109年2月) 116
dc.language.isozh-TW
dc.title癌症診療品質認證對醫護人員可能影響之探討zh_TW
dc.titleA study of the possible influence of Cancer Care Quality Accreditation Program among health care providersen
dc.typeThesis
dc.date.schoolyear108-2
dc.description.degree碩士
dc.contributor.oralexamcommittee胡文郁(Wen-Yu Hu),張耀仁(Yao-Jen Chang)
dc.subject.keyword癌症診療品質認證,癌症多專科照護團隊,質性研究,N-Vivo,zh_TW
dc.subject.keywordCancer Care Quality Accreditation Program,Cancer multidisciplinary team,Qualitative research,N-Vivo,en
dc.relation.page116
dc.identifier.doi10.6342/NTU202001265
dc.rights.note有償授權
dc.date.accepted2020-07-09
dc.contributor.author-college公共衛生學院zh_TW
dc.contributor.author-dept健康政策與管理研究所zh_TW
顯示於系所單位:健康政策與管理研究所

文件中的檔案:
檔案 大小格式 
U0001-0207202012043700.pdf
  目前未授權公開取用
9.26 MBAdobe PDF
顯示文件簡單紀錄


系統中的文件,除了特別指名其著作權條款之外,均受到著作權保護,並且保留所有的權利。

社群連結
聯絡資訊
10617臺北市大安區羅斯福路四段1號
No.1 Sec.4, Roosevelt Rd., Taipei, Taiwan, R.O.C. 106
Tel: (02)33662353
Email: ntuetds@ntu.edu.tw
意見箱
相關連結
館藏目錄
國內圖書館整合查詢 MetaCat
臺大學術典藏 NTU Scholars
臺大圖書館數位典藏館
本站聲明
© NTU Library All Rights Reserved