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標題: | 團隊分享活動、任務依賴性對團隊績效之影響:以團隊承諾及團隊凝聚力為中介變項 The impacts of team sharing activities and task interdependence on team performance and mediated by team commitment and group cohesion |
作者: | Yi-Ting Hsu 許逸婷 |
指導教授: | 陸洛 |
關鍵字: | 團隊分享活動,任務依賴性,團隊凝聚力,團隊承諾,團隊績效,SEM, team sharing activity,task interdependence,team cohesion,team commitment,team performance,SEM., |
出版年 : | 2013 |
學位: | 碩士 |
摘要: | 本研究欲了解團隊成員間,非正式要求的自然互動活動與公司正式工作要求的互動,對於團隊績效的影響差異。其中,本研究將非正式要求的自然互動活動定義為「團隊分享活動」,而公司正式工作要求的互動則以「任務依賴性」為代表,並加入了團隊承諾及團隊凝聚力作為中介變項,藉由結構方程模式(SEM)分析團隊成員互動與團隊績效間的影響關係。本研究以台灣地區內參與過團隊工作之全職工作者為樣本,進行結構性問卷施測,採立意及滾雪球抽樣,每個團隊至少三位成員填答問卷,共回收388份有效問卷。
研究結果顯示,不論是團隊分享活動還是任務依賴性,其直接影響團隊績效的效果都小於其藉由團隊凝聚力及團隊承諾之中介變項間接影響團隊績效之效果;此外,團隊凝聚力對於團隊互動影響團隊績效之中介效果大於團隊承諾在此影響關係中之中介效果。但此結果可提供企業進行團隊任務設計之參考,讓企業將有效的互動方式納入團隊的設計理念之中,以提高團隊凝聚力,進而改善團隊成員的工作績效。 The purpose of this study was to understand the differences between informal interaction and formal interaction among team members and their influence on team performance. In this study, the informal interaction is defined as team sharing activities while the formal interaction as task interdependence assigned by company. In addition, we used team cohesion and team commitment as mediators and further analyzed the relationship between interaction activities and team performances by using structural equation modeling (SEM). A structured questionnaire was distributed to full-time workers who had experiences in teamwork in Taiwan. A combination of judgmental and snowball sampling techniques was used in the sampling design. At least three members from each team filled out the questionnaire and the final sample included 388 participants. Results revealed that both team sharing activities and task interdependence had significant influence on team performance mediated by team cohesion and team commitment. Besides, as a mediator, team cohesion showed greater effect on the relationship between interaction activities and team performance than team commitment. The outcome of this study provides insight into teamwork design. Employers are encouraged to incorporate effective interaction activities into their teamwork plan to produce better team performance. |
URI: | http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/58023 |
全文授權: | 有償授權 |
顯示於系所單位: | 商學研究所 |
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