企業對於員工自帶電腦與設備之理性決策模型 — 針對台灣產業的研究

Abstract

個人行動裝置, 從功能性電話的時代, 就積極地向「成為辦公室設備的延伸」的想法在發展, 但個人數位助理並未成為辦公室使用的裝置之一, 可見並不是單純的把個人行動設備帶進辦公室就是成功的 BYOD 成效。但隨著消費性智慧型設備的銷售趨勢, 以及人類生活快速朝向行動化的改變, 都指向結合個人行動化設備來執行工作的「BYOD」 方式是一個不可逆的趨勢。國外的企業是為了什麼原因, 或是因為做了什麼改變, 而加速了BYOD 的開放? 國內的企業又該如何因應 ? 本論文從蒐集國外相關的研究與統計報告, 來歸納出國外企業在面對相關問題時, 所思考的關鍵因素, 進一步透過模型的建立與關鍵因素的差異, 來模擬國內產業在相關問題時的決策過程。本論文透過參考管理決策邏輯 「Golden Circle」, 搭配策略性思考模型BMC (Business Model Canvas), 以及參考技術型指標 ISO, NIST, COBIT 等架構, 與多種市售相關技術解決方案與概念。提出由決策 (WHY) 到如何做 (HOW) 與做什麼 (WHAT) 的流程與範本, 進一步希望提供企業決策單位, 在面臨相關問題時, 能透過理性的決策模型, 來建立因應的組織、流程及制度, 確保預期效益的達成。

Design of personal mobile device's become the viewpoint of extension of office equipment is from the times of the feature phone era, but the personal digital assistant didn't become one of the device of office use . It is thus clear that be not purely bring in the office to personal equipment is successful BYOD result . With the popularity and prevalence of mobile devices, the “Mobility” turned to change mankind's life and “BYOD” approach become an an irreversible trend. How Taiwan's industries consider about this ? Is it possible to learn from global research result ? This thesis from collect foreign research and statistics report to summarize the key elements of foreign enterprises in the face of related issues, to simulate the domestic industry in the decision-making process establishment of the model and the discrepancy of the key factor. Through reference management decision logic “Golden Circle”, strategic thinking “Business Model Canvas” and industry international best practice “ISO, NIST, COBIT” framework , with a variety of commercially relevant technology solutions and concepts. This thesis proposed a template of rational decision model by decision (WHY) to how to do (HOW) and what should be done (WHAT). Hope to provide the executive of enterprise to have the ability through the decision model of reasonableness , create the proper respond of organization, procedure and system to ensure the reaching of expectation efficiency while facing the related problem.