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  1. NTU Theses and Dissertations Repository
  2. 管理學院
  3. 資訊管理學系
Please use this identifier to cite or link to this item: http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/47962
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???org.dspace.app.webui.jsptag.ItemTag.dcfield???ValueLanguage
dc.contributor.advisor翁崇雄(Chorng-Shyong Ong)
dc.contributor.authorMing-Hung Lien
dc.contributor.author李明洪zh_TW
dc.date.accessioned2021-06-15T06:43:35Z-
dc.date.available2016-07-18
dc.date.copyright2011-07-18
dc.date.issued2011
dc.date.submitted2011-07-05
dc.identifier.citation1. 劉楚慧 (2010)。2009年台灣網友線上購物行為暨消費發展趨勢。資訊工業策進會市場情報觀測中心之研究報告。
2. 詹超宇 (2008)。2008年台灣網友行為與B2C消費發展趨勢。資訊工業策進會市場情報觀測中心之研究報告。
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dc.identifier.urihttp://tdr.lib.ntu.edu.tw/jspui/handle/123456789/47962-
dc.description.abstract在電子商務環境的蓬勃發展下,線上購物逐漸滲入我們的生活中,成為一個重要的消費管道。儘管隨著網頁技術發展,網站能提供消費者更多關於商品與賣家的資訊,然而線上購物的買賣雙方由於不在同一個場所中,訊息的傳遞仍然受到了一些限制,因此線上購物網站欲透過網頁技術所帶來的互動性與臨場感,以減少線上購物與傳統購物方式的差距;購物網站互動性與臨場感的重要性皆已分別被驗證,然而卻甚少有研究同時考量兩者,因此本研究希望整理過去研究的看法,並建立一個互動性與臨場感影響消費者購物價值的模型。
本研究回顧了互動性、臨場感與購物價值的相關文獻,了解目前對這三個概念的相關研究,進而了解三者間的關係;根據文獻探討,建構出互動性、臨場感與購物價值之間關係的模型。本研究採用結構方程模式(SEM)進行研究模型的驗證,結果發現互動性顯著地增加購物價值(包括功利性與互動性購物價值)與臨場感(包括遠距臨場感與社會臨場感);遠距臨場感對社會臨場感與購物價值均有顯著正向影響;而社會臨場感對享樂性價值無顯著影響,對功利性購物價值則有顯著負向影響;此結果顯示了互動姓與臨場感的重要性,以及對購物價值有不同的影響。根據實證研究的結果,購物網站可以根據其狀況,利用此模型來訂定或改善管理策略,使用合適的網站功能建立消費者的知覺互動性與購物時的臨場感,以提高消費者購物價值。
zh_TW
dc.description.abstractWith the vigorous development of the electronic commerce environment, online shopping came into our life gradually, and it has become an important way of buying goods. As the development of web technology, websites can give more detailed information about goods and sellers; however, there is still some limitation since the buyers and sellers are not in the same place. Thus, online shopping websites are using web technologies to provide more interactivity and presence in order to decrease the gap between online shopping and traditional shopping. Although the importance of interactivity and presence has both been proved, few have considered these two factors together, so we would like to develop a model to verify the relationships between interactivity, presence and consumers’ shopping value.
After reviewing the literature about interactivity, presence and shopping value, this research adopted Structural Equation Modeling to verify the model we developed. The result shows that the perceived interactivity significantly increase telepresence, social presence, utilitarian shopping value and hedonic shopping value; telepresence significantly increase social presence, utilitarian shopping value and hedonic shopping value; but social presence significantly decrease utilitarian shopping value, and has no significant relationship with hedonic shopping value. The result indicates the importance of interactivity and presence, and different relationships with shopping value. According to the research result, companies can establish or improve strategies, and provide different website functions to increase consumers’ shopping value.
en
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Previous issue date: 2011
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dc.description.tableofcontents謝詞 I
論文摘要 II
THESIS ABSTRACT III
目錄 V
表目錄 VII
圖目錄 VIII
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 3
第二章 文獻探討 4
第一節 線上購物的定義 4
第二節 互動性 5
第三節 臨場感 8
第四節 消費者購物價值 11
第三章 研究方法 14
第一節 研究架構 14
第二節 研究假說 15
第三節 變項定義與衡量 15
3.2.1. 知覺互動性 15
3.2.2. 遠距臨場感 16
3.2.3. 社會臨場感 17
3.2.4. 功利性購物價值與享樂性購物價值 18
第四節 問卷設計與發放 19
第五節 資料分析方法 19
第四章 實證研究結果 20
第一節 人口統計變數分析 20
第二節 信效度分析 22
4.2.1. 信度分析 22
4.2.2. 效度分析 24
第三節 結構模式分析 30
4.3.1. 模型配適度 30
4.3.2. 模型驗證 31
4.3.3. 模型驗證結果討論 33
第五章 結論與建議 35
第一節 研究結論 35
第二節 研究貢獻 36
第三節 研究限制 37
第四節 未來研究之建議 37
參考文獻 39
附錄:問卷內容 50
dc.language.isozh-TW
dc.subject功利性購物價值zh_TW
dc.subject遠距臨場感zh_TW
dc.subject知覺互動性zh_TW
dc.subject享樂性購物價值zh_TW
dc.subject社會臨場感zh_TW
dc.subjectutilitarian shopping valueen
dc.subjecthedonic shopping valueen
dc.subjectsocial presenceen
dc.subjecttelepresenceen
dc.subjectperceived interactivityen
dc.title線上購物網站互動性與臨場感對消費者購物價值影響之研究zh_TW
dc.titleThe Impact of Online Shopping Website Interactivity and Presence on Consumers’ Shopping Valueen
dc.typeThesis
dc.date.schoolyear99-2
dc.description.degree碩士
dc.contributor.oralexamcommittee黃恆獎(Heng-Chiang Huang),汪志堅(Chih-Chien Wang)
dc.subject.keyword知覺互動性,遠距臨場感,社會臨場感,功利性購物價值,享樂性購物價值,zh_TW
dc.subject.keywordperceived interactivity,telepresence,social presence,utilitarian shopping value,hedonic shopping value,en
dc.relation.page57
dc.rights.note有償授權
dc.date.accepted2011-07-05
dc.contributor.author-college管理學院zh_TW
dc.contributor.author-dept資訊管理學研究所zh_TW
Appears in Collections:資訊管理學系

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