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  1. NTU Theses and Dissertations Repository
  2. 管理學院
  3. 管理學院企業管理專班(Global MBA)
請用此 Handle URI 來引用此文件: http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/47646
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dc.contributor.advisor曹承礎(Seng-Cho Chou)
dc.contributor.authorJeffrey M Chenen
dc.date.accessioned2021-06-15T06:10:27Z-
dc.date.available2010-08-20
dc.date.copyright2010-08-20
dc.date.issued2010
dc.date.submitted2010-08-12
dc.identifier.citationReferences
1. 2009, “Microgeist”, http://microgeist.com/2009/04/the-10-types-of-social-media-sites-you-need-to-be-on-and-why/
2. 2009, “Channelship SWOT Analysis” http://www.facebook.com/note.php?note_id=119881581715
3. 2010, “Value of Social Media Report” http://econsultancy.com/reports/value-of-social-media-report
4. 2009, “Social Media Marketing: An effective business promotion”
5. 2009, “Social Media ROI Part 1: Framework” http://metricsman.wordpress.com/2009/10/06/social-media-roi-part-1-framework/
6. 2009, “Social Media ROI Part 2: Research Approaches” http://metricsman.wordpress.com/2009/10/08/social-media-roi-part-2-research-approaches/
7. Papadopoulos, Symeon, 2009 “Key Factors to Internet Advertisement”
http://www.bth.se/fou/cuppsats.nsf/6753b78eb2944e0ac1256608004f0535/efe3a249cd90c879c12575dd004a4e63?OpenDocumen
8. Fors, Anneli, 2009 “The Power of Social Media when creating business networks” http://www.essays.se/essay/47580c6515/
9. AntonSon, Martin and Wendels, Christopher 2009 “Corporate Social Media – Facilitating Better and Faster Change Management” http://gupea.ub.gu.se/dspace/handle/2077/19571
10. Natt och Dag, Linnea and Vasserman, Lena, 2009 “Hult IBS Goes Global” http://arc.hhs.se/download.aspx?MediumId=700
11. Qualman, Erik, 2009 “Social Media Revolution” http://www.youtube.com/watch?v=sIFYPQjYhv8&feature=player_embedded
12. Qualman, Erik 2009 Book Title: “Socialnomics”
13. Stelzner, Michael, 2009 “Social Media Marketing Industry Report” http://www.whitepapersource.com/socialmediamarketing/report/
14. Moir, Scott, 2010, “Facebook vs. Twitter: Social Media Marketing Strategy Results Analysis” http://www.onlineprnews.com/news/25692-1268624938-facebook-vs-twitter-social-media-marketing-strategy-results-analysis.html
15. Sklar, Rachel, 2009 “Abrams Research Social Media Survey” http://www.abramsresearch.com/files/abrams_research_social_media_survey_0209.pdf
16. Tozian, Greg, 2009, “Does Your Brand Need a Mobile Application?” http://www.overlandagency.com/App_Content/files/OA_WP_MobileApp_final.pdf
17. Overland, Arve, 2009, “Process for Brand and Web Strategy Development” http://www.overlandagency.com/App_Content/files/OA_WP_Brand_Web_V1.pdf
18. Carter, Timothy, 2009, “There IS a Method to the Social Media Marketing Madness” http://socialnetworkinglifestyle.com/blog/there-is-a-method-to-the-social-media-marketing-madness/
19. Van der Sleen, Gijsbert, 2009, “Enterprise Social Media Maturity Model” http://www.slideshare.net/gvdsleen/enterprise-social-media-maturity-model-esm3-1835476
20. Ronnestam, Johan, 2010, “3 Social Media Models That Will Guide Your Brand Into The Conversation Landscape” http://www.ronnestam.com/3-models-guide-your-brand-succesful-social-media-strategy/
21. Mayfield, Antony, 2008, “What is Social Media” http://www.icrossing.co.uk/fileadmin/uploads/eBooks/What_is_Social_Media_iCrossing_ebook.pdf
22. Anderson, TC, 2010, “3 Types of Social Media Strategy” http://www.socialmediatoday.com/SMC/187490
23. Hart, Jane, 2009, “History of Social Media” http://janeknight.typepad.com/socialmedia/2009/10/a-history-of-social-media.html
24. Kearns, Niall, 2010, “The 4 P’s of Social Media Marketing” http://niallkearns.com/social-media-marketing/the-social-media-marketing-mix/
Corporate Websites
25. Nike – nikebiz.com
26. Volkswagen – vw.com
27. Google – google.com/corporate
28. Disney - corporate.disney.go.com
29. Adidas – adidas-group.com


Social Media Sites
30. Facebook – www.facebook.com
31. Myspace – www.myspace.com
32. Linked In – www.linkedin.com
33. You Tube – www.youtube.com
34. Twitter – www.twitter.com
35. Blogspot – www.blogspot.com
36. Yelp – www.yelp.com
37. Imeem – www.imeem.com
38. Google – www.google.com
39. Wretch – www.wretch.com.tw
40. Digg – www.digg.com
41. Classmates – www.classmates.com
42. My Yearbook – www.myyearbook.com
43. IRC – www.irc.com
44. Flickr – www.flickr.com
45. Wikipedia – www.wikipedia.com
dc.identifier.urihttp://tdr.lib.ntu.edu.tw/jspui/handle/123456789/47646-
dc.description.abstractThis research paper examines the effectiveness of Social Media as a marketing tool. With the increase popularity and usage of Social Media as forms of recreation by the general population, organizations and firms have recognized the potential and ability to utilize Social Media. Due to the landscape of being user generated and maintained, firms have been using Social Media as a marketing tool. However, the problem and discussion arises because many professionals and Social Media providers highly disagree with this methodology and implementation by firms. Although it is commonly used, it is also a commonly debated topic amongst professionals in the business world. Some believe by utilizing and turning Social Media into a marketing term, Social Media loses its uniqueness and core advantage, which is the element of pure human interactions. By inserting and allowing firms to do marketing within in this unique market would discredit and potentially damage the popularity and demand by users of Social Media. In addition, they believe it is an inefficient tool due to its broadness and inability to be properly tracked.
This paper disagrees with the above views and researches the accessibility and abilities of firms to fully manage and efficiently use Social Media as a marketing tool. Through landscape definition and an analysis by utilizing three of the most commonly and efficient marketing models currently used in the marketing world, this research paper illustrates the effectiveness and efficiency of Social Media.
en
dc.description.provenanceMade available in DSpace on 2021-06-15T06:10:27Z (GMT). No. of bitstreams: 1
ntu-99-R97749027-1.pdf: 2915504 bytes, checksum: 9a6a258f38b36033a426667a1304adc2 (MD5)
Previous issue date: 2010
en
dc.description.tableofcontentsTable of Contents
Section Page Number
Acknowledgement 3
Abstract 4
Table of Contents 5
Chapter 1: Introduction
1.1: Background Information 7
1.2: Problem Statement and Research Purpose 11
Chapter 2: Online References, Literature Reviews and Academic Sources
2.1: Definition of Social Media and Marketing Dynamics 13
2.2: Social Media Timeline 15
2.3: Social Media as a Marketing Tool 19
2.3.1: Microgiest 19
2.3.2: Socialnomics – Literature Review and Case Study 22
Chapter 3: Research Framework
3.1: Research Type 26
3.2: Research Model – Michael Porters 5 Forces Model 27
3.3: Marketing Mix – The 4 P’s 30
3.4: Case Study Utilizing 4 P’s 32
Chapter 4: Data Analysis
4.1: Social Media Utilization by Porter’s 5 Forces Analysis 35
4.1.2: Bargaining Power of Suppliers 36
4.1.3: Bargaining Power of Customers 38
4.1.4: Threat of New Entrants 39
4.1.5: Threat of Substitute Products 40
4.1.6: Competitive Rivalry within an Industry 41
4.2: Social Media Leverage of Marketing Mix 4 P’s 42
4.2.1: Product 43
4.2.2: Price 44
4.2.3: Place 46
4.2.4: Promotion 48
4.2.5: Analysis of 4 P’s 50
4.3: Marketing Mix 4 P’s Case Study 51
4.3.1: Criteria for Platforms 51
4.3.2: Criteria for Companies 54
4.3.3: Results 55
4.3.4: Implications of findings 56
Chapter 5: Conclusion and Discussion
5.1: Conclusion 58
5.2: Discussion 59
5.3: Research Limitations 60
Appendix 61
References 63
dc.language.isoen
dc.title社會媒體對行銷的影響力zh_TW
dc.titleSocial Media’s Effectiveness as a Marketing Toolen
dc.typeThesis
dc.date.schoolyear98-2
dc.description.degree碩士
dc.contributor.oralexamcommittee謝冠雄,許瑋元
dc.subject.keyword社會媒體,行銷,zh_TW
dc.subject.keywordSocial Media,Marketing,Social Media Marketing,en
dc.relation.page66
dc.rights.note有償授權
dc.date.accepted2010-08-15
dc.contributor.author-college管理學院zh_TW
dc.contributor.author-dept企業管理碩士專班zh_TW
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