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http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/42167完整後設資料紀錄
| DC 欄位 | 值 | 語言 |
|---|---|---|
| dc.contributor.advisor | 吳明德 | |
| dc.contributor.author | Ya-hui Lin | en |
| dc.contributor.author | 林雅惠 | zh_TW |
| dc.date.accessioned | 2021-06-15T00:50:26Z | - |
| dc.date.available | 2008-09-02 | |
| dc.date.copyright | 2008-09-02 | |
| dc.date.issued | 2008 | |
| dc.date.submitted | 2008-08-14 | |
| dc.identifier.citation | 參考書目
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(2004). [Review of the book Introduction to reference work in the digital age]. Journal of Medical Library Association, 92(3), 380. Retrieved September 28, 2006, from http://www.pubmedcentral.nih.gov/articlerender.fcgi?artid=442184&tools=bot American Library Association. (Ed.) (1983). The ALA glossary of library and information science. Chicago: American Library Association. Anderson, C. R. (2001). Reference librarianship: A guide for the 21th century. The Reference Librarian, 72, 5-19. Archer, S. B. (2001). Be all that you can be: Developing and marketing professionalism in academic reference librarianship. The Reference Librarian, 73, 351-360. Auster, E., & Chan, D. C. (2004). Reference librarians and keeping up-to-date: A question of priorities. Reference & User Service Quarterly, 44(1), 57-66. Bertot, J. C. (2003). World libraries on the information superhighway: Internet-based library services. Library Trends, 52(2), 209-227 . Block, K. J., & Kelly, J. A. (2001). Integrating informal professional development into the work of reference. The Reference Librarian, 72, 207-217. Cardina, C., & Wicks, D. (2004). The changing roles of academic reference librarians over a ten-year period. Reference & User Service Quarterly, 44(2), 33-142. Career in reference services … Is for everyone! Retrieved August 31, 2005, from http://www.ala.org/ala/rusa/rusaourassoc/careersreference.htm Chan, D. C. (2002). Maintaining professional competence: Impact of organizational and individual factors on the updating activities of public reference librarians. Unpublished doctoral dissertation, University of Toronto, Canada. Church, G. M. (2002). In the eye of the beholder: How librarians have been viewed over time. The Reference Librarian, 78, 5-24. Coppola, E. (2001). Do you have any information on the Goth lifestyle? Or how does a reference librarian keep up-to-date? The Reference Librarian, 72, 171-177. Cruickshank, J., & Nowak, D. G. (2001). Marketing reference Resources and Services Through a University Outreach Program. The Reference Librarian, 73, 265-280. Fagan, J. C., & Katz, B. (2000). Guidelines for creating a self-directed training program for the new reference librarian: A framework and checklist of activities. The Reference Librarian, 71, 59-70. Feret, B., & Marcinek, M. (2005). The future of the academic library and the academic librarian: A DELPHI study reloaded. The New review of information networking, 11(1), 37-63. Ferguson, C. (2000). Shaking the conceptual foundations too: Integrating research and technology support for the next generation of information service. College & Research Libraries, 61(4), 300-311. French, J. (1995, Spring/Summer). Changes in reference service. Ohio Libraries, 8(2), 30-31. Gargill, J. (1992). The electronic reference desk: reference service in an electronic world. Library Administration & Management, 6(2), 82-85. Guidelines for behavioral performance of reference and information service providers. Retrieved May 17, 2006, from http://www.ala.org/ala/rusa/rusaprotools/referenceguide/guidelinesbehavioral.htm Hill, K. C. (2001). Acquiring subject knowledge to provide quality reference service. The Reference Librarian, 72, 219-228. Hisle, W. L. (2005). Reference questions in the library of the future. The Chronicle of Higher Education, 52(6), B6-B8. Hope, C. B., Kajiwara, S., & Liu, M. (2001). The impact of the internet: Increasing the reference librarian's role as teacher. The Reference Librarian, 74, 13-36. Huling, N. (2004). It’s all about reference: Expanding the vision of the virtual reference desk conference. Reference & User Service Quarterly, 43(3), 90-191. Hurst, S. (2005). After you find your office, everything else you need to know: Online orientations for newly hired reference librarians. Internet Reference Services Quarterly, 10(2), 36-42. Janes, J. (2002). Digital reference: Reference librarians’ experiences and attitudes. Journal of the American Society for Information Science and Technology, 53(7), 549-566. Jenkins, B., Breakstone, E., & Hixson, C. (2005). Content in, content out: The dual roles of the reference librarian in institutional repositories. Reference Services Review, 33(3), 312-324. Katz, W. A. (1978). Introduction to reference work (3rd ed.) New York: McGraw-Hill. Keeran, P. (2001). Humanities reference librarians in the electronic age: Strategies for integrating traditional and on-line resources in an academic library. The Reference Librarian, 72, 123-136. Langley, A., Gray, E., & Vaughan, KTL. (2003). The role of the academic librarian. Oxford: Chandos Publishing. Lipow, A. G. (1999). 'In your face' reference service. Library Journal, 124(13), 50-53. Lipow, A. G. (1999). Serving the remote user: Reference service in the digital environment. In Information online & on disc 99: The ninth Australasian conference & exhibition. Retrieved September 13, 2006, from http://www.csu.edu.au/special/online99/proceedings99/200.htm Lipow, A. G. (2003). The librarian has left the building–But to where? Internet Reference Services Quarterly, 8(1/2), 9-18. Lynch, B. P., & Smith, K. R. (2001). The changing nature of work in academic libraries. College & Research Libraries, 62(5), 407-420. Mabry, C. H. (2001). Doing the work of reference: Practical tips for excelling as a reference librarian. NY: The Haworth Press, Inc. Mendelsohn, J. (1997). Perspectives on quality of reference service in an academic library: A qualitative study. RQ, 36(4), 544-557. Mess, J. A. (2001). “I want an expert, not a librarian”: Expert advisory services, library reference, and knowledge economics on the internet. Internet Reference Services Quarterly, 6(1), 49-67. Nofsinger, M. M. (1999). Training and retraining reference professionals: Core competencies for the 21st century. The Reference Librarian, 64, 9-19. Omoniyi, J. O. (2002). Factors influencing competence and performance of reference librarians in academic libraries in Nigeria. The Reference Librarian, 77, 173-181. Palmer, S. S. (1999). Creating our roles as reference librarians of the future: Choice or fate? In ACRL ninth national conference (pp. 1-12). Detroit, Michigan. Rodwell, J. (2001). Dinosaur or dynamo? The future of the subject specialist reference librarian. New Library World, 102(1/2), 48-52. Ross, C. S., & Nilsen, K. (2000). Has the internet changed anything in reference? The library visit study, phase 2. Reference & User Services Quarterly, 40(2), 47-55. RUSA Task Force on Professional Competencies. (2003). Professional competencies for reference and user services librarians. Reference & User Services Quarterly, 42(4), 290-295. Shores, L. (1976). Reference as the promotion of free inquiry. Littleton, Colo.: Libraries Unlimited. Stover, M. (2004). The reference librarian as non-expert: A postmodern approach to expertise. The Reference Librarian, 87/88, 273-300. Sutton, S. A. (1996). Future service models and the convergence of functions: The reference librarian as technician, author and consultant. The Reference Librarian, 54, 125-143. Tyckoso, D. A. (1997). What we do: Reaffirming the founding principles of reference services. Reference Librarian, 59, 3-13. Virginia, M. B. (2002). Facing the competition: The critical issues of reference service. College & research libraries news, 63(11), 774-775. Welch, J. M. (2002). Hey! What about us?! Changing roles of subject specialists and reference librarians in the age of electronic resources. Serials Review, 28(4), 283-286. White, G. W. (2001). The professional development of reference librarians: Implications of research, publication, and service. The Reference Librarian, 73, 337-350. Wilder, L. (2005). Changes in reference service in academic libraries. Illinois Library Association Reporter, 23(1), 9. Wyer, J. I. (1930). Reference work: A textbook for students of library work and librarians. Chicago: American Library Association. Zabel, D. (2005). Trends in reference and public services librarianship and the role of RUSA: Part 1. Reference & User Services Quarterly, 45(1), 7-10. Zabel, D. (2005). Trends in reference and public services librarianship and the role of RUSA: Part 2. Reference & User Services Quarterly, 45(2), 104-107. | |
| dc.identifier.uri | http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/42167 | - |
| dc.description.abstract | 摘要
自1980年代後期開始，由於資訊科技的影響，參考服務的工作內容變得更多元且更繁重，參考工具也變得更多樣化，甚至服務重點也從本地擴展為全球性，館員除了要提供傳統的參考服務，還要提供許多新興的服務，所以館員需具備的專業能力項目也更廣泛。為了因應新時代，參考館員在資訊時代的重要任務之一，便是常保專業能力的新穎度，尤其是大學圖書館的參考館員，持續接受繼續教育是非常重要的，甚至應當成工作的一部分，才能與時並進，提供讀者最佳的服務。 本論文的研究目的為：一、探討現今我國大學圖書館參考館員的工作內容；二、探討資訊科技發展對我國大學圖書館參考服務的影響；三、探討我國大學圖書館參考館員對自身應具備之專業能力的看法；四、探討我國大學圖書館參考館員參與繼續教育的情形；五、探討我國大學圖書館參考館員對於參與繼續教育與增進專業能力的看法。 本研究採訪談法，共訪談22位學生人數接近或達一萬人以上之一般性大學的圖書館參考部門主管或業務承辦人。研究結果顯示：一、大學圖書館參考館員的工作內容越來越多元，工作量越來越加重；二、因應資訊科技的發展，產生許多新服務，亦改變許多服務的方式；三、參考服務台臨櫃讀者問題並未減少反而增加；四、資訊素養或資訊技術是最多大學圖書館參考館員認為應具備的主要專業能力；五、參考館員參與繼續教育頻率較高，自發性參與較多，且參與館外舉辦之正式繼續教育較多；六、參考館員希望能多參與的繼續教育主題與最想增進的專業能力相符；七、參考館員對參與繼續教育與增進專業能力的關係持正面態度。 | zh_TW |
| dc.description.abstract | Abstract
As a result of the development of information technology, the content and tools of reference service have become more diversified since the late 1980s, and even local service has expanded to global status. Librarians need a higher level of competence because not only must they provide traditional services but also new and technologically up-to-date services. To keep their levels of competence fresh is one of the most important tasks for reference librarians in an information society. It is especially important to university reference librarians who are constantly adapting to the needs of continuing education. In order to provide better service for users, reference librarians must renew their levels of competence at all times. The purpose of this study is to discuss: (1) the present work of reference librarians in Taiwan university libraries; (2) the influence of the development of information technology on university reference librarians; (3) what level of competence that university reference librarians think they must have; (4) the present situation of university reference librarians participating in continuing education; and (5) the opinions about accepting continuing education and improving the competence levels of university reference librarians. In this study, 22 reference librarians from different universities were interviewed. The results of this study show that: (1) the workload of university reference librarians has become heavier and more diversified; (2) for the development of information technology, university libraries have added many new reference services and have changed a lot of their methods of service; (3) the number of reference counter users has surprisingly increased; (4) information literacy and continued familiarity with information technology are the main skills that most university reference librarians think they must have; (5) the frequency of university reference librarians participating in continuing education is higher than before, and most reference librarians participate in continuing education of their own free will, mostly seeking formal training outside of their home libraries; (6) the topics within which reference librarians hope to participate more in often coincide with the area of competence they most want to develop; and (7) reference librarians hold a positive attitude about the relationship of continuing education to the promotion of competence. | en |
| dc.description.provenance | Made available in DSpace on 2021-06-15T00:50:26Z (GMT). No. of bitstreams: 1 ntu-97-R91126014-1.pdf: 738542 bytes, checksum: e6a63fc9e15e12b8c4ed12d81de11e88 (MD5) Previous issue date: 2008 | en |
| dc.description.tableofcontents | 目 錄
口試委員會審定書……………………………………………………i 謝辭……………………………………………………………………ii 摘要……………………………………………………………………iii 目錄……………………………………………………………………I 圖表目錄………………………………………………………………III 第一章 緒論…………………………………………………………1 第一節 問題陳述……………………………………………………1 第二節 研究範圍與限制……………………………………………5 第二章 文獻分析……………………………………………………6 第一節 傳統參考工作內容…………………………………………6 第二節 資訊科技對參考服務的影響………………………………10 第三節 資訊時代參考館員的角色與需具備之能力………………16 第四節 參考館員的繼續教育………………………………………30 第三章 研究方法與實施……………………………………………37 第一節 研究方法……………………………………………………37 第二節 研究對象……………………………………………………39 第三節 研究實施步驟………………………………………………43 第四章 研究調查結果分析…………………………………………45 第一節 訪談對象基本資料分析……………………………………45 第二節 大學圖書館參考館員的主要工作內容……………………48 第三節 資訊科技發展對大學圖書館參考服務的影響……………62 第四節 大學圖書館參考館員對自身應具備之專業能力的看法…74 第五節 大學圖書館參考館員參與繼續教育的情形………………93 第六節 大學圖書館參考館員對於參與繼續教育與增進專業能力的 看法…………………………………………………………103 第五章 結論與建議…………………………………………………113 第一節 結論…………………………………………………………113 第二節 建議…………………………………………………………119 第三節 進一步研究的建議…………………………………………125 參考書目………………………………………………………………127 附錄：訪談大綱………………………………………………………134 圖表目錄 圖3-1：研究步驟流程圖………………………………………………44 表2-1：資訊時代參考館員的角色……………………………………18 表2-2：資訊時代參考館員需具備之能力……………………………28 表3-1：受訪單位基本資料……………………………………………41 表3-2：受訪單位基本資料分析………………………………………42 表4-1：受訪者基本資料………………………………………………46 表4-2：受訪者基本資料分析…………………………………………47 表4-3：大學圖書館參考館員認為應具備、缺乏及最想增進之專業 能力……………………………………………………………92 表4-4：大學圖書館參考館員希望能多參與的繼續教育主題與他們 認為缺乏、最想增進的專業能力…………………………112 | |
| dc.language.iso | zh-TW | |
| dc.title | 我國大學圖書館參考館員工作內容、專業能力及繼續教育之研究 | zh_TW |
| dc.title | A Study of Work, Competence, and Continuing Education of Reference Librarians in Taiwan University Libraries | en |
| dc.type | Thesis | |
| dc.date.schoolyear | 96-2 | |
| dc.description.degree | 碩士 | |
| dc.contributor.oralexamcommittee | 陳雪華,朱則剛 | |
| dc.subject.keyword | 大學圖書館,參考館員,專業能力,繼續教育, | zh_TW |
| dc.subject.keyword | university libraries,reference librarians,competence,continuing education, | en |
| dc.relation.page | 135 | |
| dc.rights.note | 有償授權 | |
| dc.date.accepted | 2008-08-14 | |
| dc.contributor.author-college | 文學院 | zh_TW |
| dc.contributor.author-dept | 圖書資訊學研究所 | zh_TW |
| 顯示於系所單位： | 圖書資訊學系 | |
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