請用此 Handle URI 來引用此文件：
http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/31437完整後設資料紀錄
| DC 欄位 | 值 | 語言 |
|---|---|---|
| dc.contributor.advisor | 陳書梅 | |
| dc.contributor.author | Chia-Li Wang | en |
| dc.contributor.author | 王佳琍 | zh_TW |
| dc.date.accessioned | 2021-06-13T03:13:00Z | - |
| dc.date.available | 2007-09-05 | |
| dc.date.copyright | 2006-09-05 | |
| dc.date.issued | 2006 | |
| dc.date.submitted | 2006-08-30 | |
| dc.identifier.citation | 一、中文部分
（一）圖書 曾淑賢。「讀者顧問服務=Reader’s Advisory Services」。在圖書館學與資訊科學大辭典（下冊），胡述兆總編輯，頁2477-2478。臺北市：漢美，民國84年。 林呈潢。「參考服務概述」。在參考資源與服務，張淳淳等編著，頁293-295。臺北縣蘆洲市 : 國立空中大學，民國92年。 臺北市立圖書館。臺北市閱讀風氣及市民閱讀型態之研究。臺北市：著者，民94年。 （二）期刊論文 王振鵠。「美國公共圖書館制度（中）」。教育資料科學月刊 14卷2期 （民國67年）：頁2-10。 邱炯友，花湘琪，陳冠華。「圖書館借閱排行榜之閱讀風貌」。中國圖書館學會會報 67期（民國90年）：頁27-49。 陳書梅。「公共圖書館讀者諮詢顧問服務析論」。中國圖書館學會會報 67期（民國90年）：頁9-25。 陳書梅。「新時代公共圖書館服務與閱讀」。臺北市立圖書館館訊 22卷4期（民國94年）：頁87-95。 鄭雪玫。「美國兒童圖書館服務析論」。臺北市立圖書館館訊 7卷3期（民國79年）：頁1-8。 賴鼎銘。「由讀者反應批評理論看圖書館員的好書意識型態」。圖書館學刊 11期（民國85年）：頁113-132。 二、英文部分 （一）圖書 Armstrong, Nora M. ““No Thanks-I’d Rather do it Myself”: Indirect Advisory Services.” In The Readers’ Advisor’s Companion. ed. Kenneth D. Shearer and Robert Burgin, 179-190. Englewood, CO: Libraries Unlimited, 2001. Baker, Sharon L. “Laying a Firm Foundation: Administrative Support for Readers’ Advisory Services.” In Developing Readers’ Advisory Services: Concepts and Commitments. ed. Kathleen de la Pena McCook and Gary O. Rolstad, 13-18. New York, NY: Neal-Schuman Publishers, 1993. Benedetti, Angelina. “Leading the Horse to Water: Keeping Young People Reading in the Information Age.” In The readers’ advisor’s companion. ed. Kenneth D. Shearer and Robert Burgin, 237-248. Englewood, CO: Libraries Unlimited, 2001. Brownson, Ann E. “Readers’ Advisory Services for Persons with Disabilities.” In Developing Readers’ Advisory Services: Concepts and Commitments. ed. Kathleen De La Pena McCook and Gary O. Rolstad, 67-70. New York, NY: Neal-Schuman Publishers, 1993. Burgin, Robert. “Readers' Advisory in Public Libraries: An Overview of Current Practice.” In Guiding the Reader to the Next Book. ed. Kenneth D. Shearer, 71-88. New York, NY: Neal-Schuman Publishers, 1996. Burgin, Robert. “Readers' Advisory and Nonfiction.” In The Readers’ Advisor’s Companion. ed. Kenneth D. Shearer and Robert Burgin, 213-227. Englewood, CO: Libraries Unlimited, 2001. Bopp, Richard E., and Linda C. Smith. Reference and Information Services: and Introduction. Englewood, CO: Libraries Unlimited, 2001. Crowley, Bill. “Taught at the University on a Higher Plane than Elsewhere.” In The Readers' Advisor's Companion. ed. Kenneth D. Shearer and Robert Burgin, 27-58. Englewood, CO: Libraries Unlimited, 2001. Dawson, Alma, and Connie Van Fleet. “The Future of Readers' Advisory in a Multicultural Society.” In The Readers' Advisor's Companion. ed. Kenneth D. Shearer and Robert Burgin, 249-268. Englewood, CO: Libraries Unlimited, 2001. Flexner, Jenni M. Readers' Advisers at Work; a Survey of Development in the New York Public Library. New York, NY: American Association for Adult Education, 1941. Futas, Elizabeth. “Collection Development of Genre Literature.” In Developing Readers’ Advisory Services: Concepts and Commitments. ed. Kathleen de la Pena McCook and Gary O. Rolstad, 39-44. New York, NY: Neal-Schuman Publishers, 1993. Holt, Glen. “Conceptualized A Center for the Reader.” In The Readers' Advisor's Companion. ed. Kenneth D. Shearer and Robert Burgin, 269-285. Englewood, CO: Libraries Unlimited, 2001. Johnson, Roberta “The Gloval Coversation about Books, Readers, and Reading on the Internet.” In The Readers' Advisor's Companion. ed. Kenneth D. Shearer and Robert Burgin, 191-206. Englewood, CO: Libraries Unlimited, 2001. Ludin, Anne. “The Company We Keep: Advisory Service for Youth.” In Developing Readers’ Advisory Services: Concepts and Commitments. ed. Kathleen de la Pena McCook and Gary O. Rolstad, 45-56. New York, NY: Neal-Schuman Publishers, 1993. Katz, William A. Introduction to Reference Work. New York, NY: McGraw-Hill, 2002. May, Anne. K. “Reader Advisory Service: Explorations of the Transaction.” In The Readers' Advisor's Companion. ed. Kenneth D. Shearer and Robert Burgin, 123-148. Englewood, CO: Libraries Unlimited, 2001. Moran, Barbara B. “Readers’ Advisory Services in Public Libraries: Making the Connection between Fiction Readers and Books.” In International Conference on Public Library Management ed. Taipei Public Library, 169-186. Taipei: Taipei Public Library, 2002. Pearl, Nancy. “Inspiration and Appreciation: Notes on the Practice of Readers’ Advisory.” In Developing Readers’ Advisory Services: Concepts and Commitments. ed. Kathleen de la Pena McCook and Gary O. Rolstad, 19-20. New York, NY: Neal-Schuman Publishers, 1993. Rast, Peggy Craig. Readers' Advisory Service: a Survey of its Development in Relation to Other Adult Education Services. Master diss., University of Chicago, 1958. Roy, Loriene. “Recovering Native Identity: Developing Readers’ Advisory Services for Non-represervation Native American.” In Developing Readers’ Advisory Services: Concepts and Commitments. ed. Kathleen De La Pena McCook and Gary O. Rolstad, 74-75. New York, NY: Neal-Schuman Publishers, 1993. Saricks, Joyce G. “The Best Tools for Advisors and How to Integrate them into Successful Transactions”. In The Readers’ Advisor’s Companion. ed. Kenneth D. Shearer and Robert Burgin, 165-177. Englewood, CO: Libraries Unlimited, 2001. Saricks, Joyce. G., and Nancy Brown. Readers’ Advisory Service in the Public Library. Chicago, IL: American Library Association, 1997. Saricks, Joyce. G., and Nancy Brown. Readers’ Advisory Service in the Public Library. Chicago, IL: American Library Association, 2005. Shearer, Kenneth D. and Robert Burgin. “Partly Out of Sight, Not Much in Mind: Master’s Level Education for Adult Readers’ Advisory Services.” In The Readers’ Advisor’s Companion. 15-25. Englewood, CO: Libraries Unlimited, 2001. Smith, Duncan. “Reinventing Readers’ Advisory.” In The Readers’ Advisor’s Companion. ed. Kenneth D. Shearer and Robert Burgin, 59-76. Englewood, CO: Libraries Unlimited, 2001. Schultz, Kchuktz. “An Overview of Readers' Advisory Service with Evaluations of Related Websites.” In The Internet and Acquisitions. ed. Mary E. Timmons, 21-33. New York, NY: Haworth Information Press, 2000. Wiegand, W. A. “Missing the Real Story: Where Library and Information Science Fails the Library Profession.” ed. Kenneth D. Shearer and Robert Burgin, pp.7-14. Englewood, CO: Libraries Unlimited, 2001. （二）期刊論文 American Library Association. “The Readers’ Adviser in England and America.” Adult Education and Library 4 (1929): 17-20. Baker, Sharon. L. “Readers' Advisory Services: A Call for More Research.” RQ 32:2 (1992): 166-169. Balcom, Ted. “Rediscovering Readers' Advisory- and its Rewards.” Illinois Libraries 70 (1988): 583-586. Brownson, Anne E. “Readers' Advisory Services for Persons with Disabilities.” Collection Building 12:3/4 (1992): 67-72. Chelton, Mary K. “Read Any Good Books Lately? : Helping Patrons Find What They Want.” Library Journal 118:8 (1993): 33-37 Chelton, Mary K. “What we Know and don't Know about Reading, Readers, and Readers’ AdvisoryServices.” Public libraries 38: 1 (1999): 42-47. Chelton, Mary K. “Talking with Readers: a Competency Based Approach to Readers' Advisory Service.” Reference and User Services Quarterly 40:2 (2000): 135-142. Cohen, Steven M. “Readers Advisory: A Community Effort?” Public Libraries 44:1 (2005): 24-25. Fialkoff, Francine. “Reader's Advisory: Why do We Ignore the 80 Percent of Patrons Who Want Books to Come First?” Library Journal 122:5 (1997): 48. Freiband, Susan J. “Readers' Advisory Service for Library Users Whose Primary Language is not English.” Collection Building 12: 3/4 (1992): 79-84. “Gallup Poll Shows 66% of Adults Are Library Users . ” American Libraries, 29:7 (Aug. 1998): 6. Hoffert, Barbara. “Taking Back Readers' Advisory.” Library Journal 128:14 (2003): 44-46. Johnson, Roberta. “The Global Conversation: Readers' Advisory on the Web.” Booklist 97:9/10 (2001): 912-13. Johnson, Roberta, and Natalya Fishman. “Readers' Advisory – The History of Fiction_L.” Reference & User Services Quarterly 42:1 (2002): 30-33. Kendrick, Sherri. “A Librarian’s Thoughts on Reading.” The Acquisitions Librarian 25 (2001): 81-89. Luyt, Brendan. “Regulating Readers: the Social Origins of the Readers' Advisor in the United States.” Library Quarterly 71:4 (2001): 443-466. May, Anne K., Elizabeth Olesh, Anne W. Miltenberg, and Catherine P. Lackner. “A Look at Reader's Advisory Services.” Library Journal 125:15 (2000): 40-43. McCook, Kathleen de la Pena. “Considerations of Theoretical Bases for Readers' Advisory Services.” Collection Building 12:3/4 (1992): 7-12. McCook, Kathleen de la Pena, and Catherine Jasper. “The Meaning of Readering Fiction and Public Libraries.” Acquisition Librarian 25(2001): 51-60. Nottingham, Janet. “Doing It Right: A Reader's Advisory Program.” Reference and User Services Quarterly 41:4 (2002): 335-339. Ott Bill. “Story People.” Booklist 94 (September 1, 1997): 4. Perrault, Anna H. “The Impact of Humanities Programming on Readers' Advisory Services.” Collection Building 12:3/4 (1992): 93-104. Rolstad, Gary O. “Our Kind of Service, Readers' Advisory Is.” Collection Building 12:3/4 (1992): 5-6. Rolstad, Gary O. “Collection Knowledge Skills: Training Support Staff for Readers' Advisory.” Collection Building 12:3/4 (1992): 31-36. Ross, Catherine S. “Readers' Advisory Service: New Directions.” RQ 30:4 (1991): 503-518. Saricks, Joyce G. “Readers' Advisory Training--Why and How.” The Booklist 94:6 (1997): 544-545. Saricks, Joyce G. “Reading the Future of the Public Library.” The Acquisitions Librarian 25:13 (2001): 113-140. Schuktz, Kristine. “An Overview of Readers’ Advisory Service with Evaluations of Related Websotes.” The Acquisitions Librarian 23 (2000): 21-33. Shearer, Kenneth D. “Readers' Advisory Services: New Attention to a Core Business of the Public Library.” North Carolina Libraries 56:3 (1998): 114-116. Shearer, Kenneth D., and Pauletta B. Bracy. “Readers' Advisory Services: A Response to the Call for More Research.” RQ 33:4 (1994): 456-459. Smith, Duncan. “Reconstructing the Readers: Educating Reader Advisors.” Collection Building 12:3/4 (1993): 21-30. Smith, Duncan. “Valuing Fiction.” Booklist 94:13 (1998): 1094-1095. Smith, Duncan. “Talking with Readers: A Competency Based Approach to Readers’ Advisory Services.” Reference and User Services Quarterly 40:2 (2000): 135-142. Sturm, Brian W. “Reader's Advisory and Bibliotherapy: Helping or Healing?” Journal of Educational Media & Library Sciences 41:2 (2003): 171-180. Towey, Cathleen A . “We Need to Recommit to Readers' Advisory Services.” American Libraries 28:11 (1997): 31. Trott, Barry. “Advising Readers Online: A Look at Internet-Based Reading Recommendation Services.” Reference & User Services Quarterly 44:3 (2005): 210-217. Watson, Dana. “Time to Turn the Page: Library Education for Readers' Advisory Services.” Reference & User Services Quarterly 40:2 (2000): 143-146. White, Dorothy J. “Tools for Readers' Advisory: An Annotated and Selected Bibliography.” Collection Building 12:3/4 (1992): 37-38. （三）網路資源 臺中市文化局。「書香套餐袋著走，方便又迅速-新聞稿」。臺中市文化局。民國94年。<http://www.tccgc.gov.tw/index.php?web=hotnews&from=detail&uid=1555>（民國94年12月24日）。 Minnesota Library Association, “Reader’s Advisory Round Table.” May 6, 2006 <http://www.mnlibraryassociation.org/RART.htm> Retrived July 11, 2006 from the World Wide Web. National Center for Education Statistics. “E.D. TAB: Public Libraries in the United States: Fiscal Year 2003.” September 22, 2005 < http://nces.ed.gov/pubsearch/pubsinfo.asp?pubid=2005363> Retrived Feb. 18, 2006 from the World Wide Web. Robinson, William. C. “Reader's Advisory Work With Genre Fiction.” <http://web.utk.edu/~wrobinso/590.html> Retrived Nov. 12, 2005 from the World Wide Web. | |
| dc.identifier.uri | http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/31437 | - |
| dc.description.abstract | 本研究採用網路問卷調查法，以美國公共圖書館從事讀者諮詢顧問服務之106位館員為研究對象，藉由其對此項服務之認知，探討美國公共圖書館讀者諮詢顧問服務施行之範圍與內涵，瞭解其對讀者諮詢顧問服務的定義、功能、訓練目標等方面之看法，及其對美國公共圖書館施行讀者諮詢顧問服務所遭遇的困難與障礙，與讀者諮詢顧問服務未來發展方向之看法。研究者並歸納文獻探討與研究結果提出相關建議以供國內公共圖書館日後規劃讀者諮詢顧問服務之參考，茲將研究結果分述如下：
一、填答者所屬美國公共圖書館讀者諮詢顧問服務之範圍與內涵：1.讀者諮詢顧問服務之範圍包含小說與非小說，但偏重小說讀者諮詢顧問服務；2.讀者諮詢顧問服務之類型以直接讀者諮詢顧問服務居多，其次為間接讀者諮詢顧問服務，而線上讀者諮詢顧問服務則尚不普遍；3.讀者諮詢顧問服務施行對象以成人讀者居多，而大多數圖書館並未提供特殊族群讀者諮詢顧問服務。 二、填答館員對美國公共圖書館施行讀者諮詢顧問服務之認知：1.讀者諮詢顧問服務之定義：97.5％的填答者認為讀者諮詢顧問服務應以廣義的觀點定義為包含小說與非小說的閱讀指導服務；2.讀者諮詢顧問服務之功能：主要為增強讀者對圖書館的滿意度、有助於圖書館推廣閱讀、建立圖書館與讀者之間的良好關係等；3.館員於讀者諮詢顧問服務之宜扮演之角色：主要為引導者與朋友之角色；4.讀者諮詢顧問宜具備之條件：宜具備熱心與耐心等人格特質、協助讀者選擇閱讀素材之技巧、和藹可親與主動積極的態度等；5.讀者諮詢顧問服務訓練目標：主要為指導館員能夠自在、有技巧與無偏見地與讀者互動、提供館員瞭解讀者閱讀需求與提供閱讀建議之策略等。 三、美國公共圖書館施行讀者諮詢顧問服務之困難與挑戰及未來展望 （一）美國公共圖書館施行讀者諮詢顧問服務之困難與挑戰：1.行政支援方面：主要為主管認為所有館員皆應能夠提供本項服務、缺乏讀者諮詢顧問服務訓練、缺乏足夠人力等；2.館員方面：主要為館員需扮演多重角色、讀者諮詢晤談較標準化參考晤談難度高等；3.讀者認知方面：主要為讀者不瞭解讀者諮詢顧問服務是一項提供閱讀建議之服務、讀者認為不適合向館員詢問小說與休閒閱讀相關之問題等；4.圖書資訊學教育方面：主要為圖書資訊學相關研究所缺乏讀者諮詢顧問服務之課程。 （二）未來圖書館推行讀者諮詢顧問服務應努力之方向：主要為加強讀者諮詢顧問服務之行銷與推廣、加強讀者諮詢顧問服務在職訓練、加強對讀者閱讀需求之瞭解、確實評鑑以加強服務品質與規劃、加強與其他機構團體的合作關係、加強爭取相關經費與加強讀者諮詢顧問服務的人力資源等。 依據研究結果，研究者對本次問卷調查之填答者所服務之美國公共圖書館、未來國內規劃提供讀者諮詢顧問服務之公共圖書館、及國內圖書資訊學教育與圖書資訊學相關組織提出數項建議。 一、填答者所服務之美國公共圖書館方面：1.宜設置讀者諮詢顧問服務專責部門或由專責人員負責提供服務；2.宜與其他社區福利機構合作，提供特殊族群讀者諮詢顧問服務；3.宜加強讀者諮詢顧問服務之統計與讀者諮詢顧問服務晤談之記錄；4.宜加強讀者諮詢顧問服務之行銷；5.宜善用網際網路優勢提供讀者諮詢顧問服務；6.宜提供館員讀者諮詢顧問服務在職訓練；7.宜改變圖書資訊組織與檢索方式。 二、國內未來計畫提供讀者諮詢顧問服務之公共圖書館方面：1.宜提供館員讀者諮詢顧問服務相關專業知識與技能之在職訓練；2.圖書館組織需提供讀者諮詢顧問服務之人力資源。 三、國內圖書資訊學教育方面：1.圖書資訊學相關系所宜開設讀者諮詢顧問服務專業課程；2.宜建立適當的教師獎勵制度，提升其對讀者諮詢顧問服務領域之研究興趣。 四、國內圖書資訊學相關專業學會與組織方面：1.宜開設讀者諮詢顧問服務相關研習課程；2.宜設立讀者諮詢顧問服務委員會。 最後，研究者提出進一步研究建議以供後續研究者參考，包括：1.進行美國公共圖書館讀者諮詢顧問服務館員休閒閱讀之調查研究；2.調查國內讀者對公共圖書館讀者諮詢顧問服務之看法；3.從事行動研究以瞭解國內公共圖書館施行讀者諮詢顧問服務之可行性；4.進行不同類型圖書館提供讀者諮詢顧問服務之可行性研究等。 | zh_TW |
| dc.description.provenance | Made available in DSpace on 2021-06-13T03:13:00Z (GMT). No. of bitstreams: 1 ntu-95-R90126007-1.pdf: 758666 bytes, checksum: 68b3f76ca7ba0440469b920480dd69e0 (MD5) Previous issue date: 2006 | en |
| dc.description.tableofcontents | 摘 要...............................................................i
目 次.............................................................iii 表目次.............................................................v 第一章 緒論.........................................................1 第一節 研究動機與背景........................................1 第二節 研究目的..................................................4 第三節 研究範圍與限制........................................4 第四節 名詞解釋..................................................5 第二章 文獻探討..................................................8 第一節 讀者諮詢顧問服務之定義與基本概念.............................8 第二節 美國公共圖書館讀者諮詢顧問服務之施行範圍與內涵..............13 第三節 美國公共圖書館施行讀者諮詢顧問服務之實證研究與現況實例......26 第四節 美國公共圖書館施行讀者諮詢顧問服務之困難與挑戰..............34 第三章 研究設計與實施..........................................52 第一節 研究設計與程序..........................................52 第二節 研究對象....................................................53 第三節 研究工具....................................................54 第四節 資料處理....................................................57 第四章 研究結果分析與討論..........................................59 第一節 填答者及其所屬公共圖書館基本資料分析........................59 第二節 美國公共圖書館讀者諮詢顧問服務之背景資料分析................69 第三節 美國公共圖書館讀者諮詢顧問服務內容分析......................83 第四節 填答者對美國公共圖書館施行讀者諮詢顧問服務之意見分析........92 第五節 美國公共圖書館施行讀者諮詢顧問服務的困難與挑戰及未來展望...99 第六節 綜合討論...................................................109 第五章 結論與建議.................................................138 第一節 結論.......................................................138 第二節 建議.......................................................145 第三節 進一步研究之建議...........................................150 參考書目...........................................................152 附錄一 研究邀請函.................................................159 附錄二 「美國公共圖書館施行讀者諮詢顧問服務之研究」英文問卷.......160 | |
| dc.language.iso | zh-TW | |
| dc.subject | 閱讀指導服務 | zh_TW |
| dc.subject | 美國公共圖書館 | zh_TW |
| dc.subject | 讀者諮詢顧問服務 | zh_TW |
| dc.subject | Readers' Advisory Services | en |
| dc.subject | American Public Library | en |
| dc.subject | Reading Guidance Service | en |
| dc.title | 美國公共圖書館施行讀者諮詢顧問服務之研究 | zh_TW |
| dc.title | Research on the current readers' advisory services
in American public libraries | en |
| dc.type | Thesis | |
| dc.date.schoolyear | 94-2 | |
| dc.description.degree | 碩士 | |
| dc.contributor.oralexamcommittee | 黃慕萱,藍文欽 | |
| dc.subject.keyword | 讀者諮詢顧問服務,美國公共圖書館,閱讀指導服務, | zh_TW |
| dc.subject.keyword | Readers' Advisory Services,Reading Guidance Service,American Public Library, | en |
| dc.relation.page | 182 | |
| dc.rights.note | 有償授權 | |
| dc.date.accepted | 2006-08-30 | |
| dc.contributor.author-college | 文學院 | zh_TW |
| dc.contributor.author-dept | 圖書資訊學研究所 | zh_TW |
| 顯示於系所單位： | 圖書資訊學系 | |
文件中的檔案：
| 檔案 | 大小 | 格式 | |
|---|---|---|---|
| ntu-95-1.pdf 未授權公開取用 | 740.88 kB | Adobe PDF |
系統中的文件，除了特別指名其著作權條款之外，均受到著作權保護，並且保留所有的權利。