我國大學圖書館支援數位學習之研究

Abstract

隨著資訊通訊科技（Information & communication technology，簡稱ICT）的日新月異與網際網路的蓬勃發展，資訊社會已然形成，身處在E化的世代中，決定競爭力的關鍵不在於知識的多寡，而在於懂得學習、懂得運用知識與創造知識。為了迎接這項挑戰，必須在舊有的學習情境中，加入新的思維，以提升學習之效率，於是數位學習乃因應而生。而大學圖書館正可以此做為支援數位學習一個極佳的切入點，一方面仍支援研究與教學；另一方面則能達到運用網路科技提供學生線上學習的重要角色，並強化數位學習對於資訊素養推廣的潛力。 本論文研究目的在於探討國內大學圖書館參與數位學習之實施現況、瞭解國內大學圖書館支援數位學習服務，相關之管理、經費運用、人力資源及主要規劃與提供的重點目標與方向，以及調查國內大學圖書館在提供數位學習服務所遭遇之困難，並進而瞭解主管對數位學習之未來展望。綜合文獻分析與調查結果，對數位學習服務提出具體建議，以做為國內圖書館在規劃建置數位學習服務之相關依據與參考。 本論文研究結果顯示：（1）我國大學圖書館在發展數位學習內容教材以自行發展建置為主；（2）在國內大學裡圖書館非實施數位學習服務的主導單位；（3）大學圖書館推動數位學習業務的主要部門為參考組，且資料庫利用講習、圖書館利用教育指導以及圖書館導覽，是目前我國大學圖書館提供數位學習最主要的服務項目；（4）我國大學圖書館在負責數位學習相關業務仍以兼辦人力為主，無專職人力配置及人力不足仍是目前大學圖書館在推動數位學習時主要的執行困難；（5）國內大學圖書館在提供數位學習相關課程所表現的方式仍以靜態檔為主，較缺乏動態互動式的呈現方式；（6）館員在支援數位學習服務時最缺乏的是學科背景；（7）目前大學圖書館在提供數位學習服務普遍缺乏相關評鑑；（8）目前國內大學圖書館支援數位學習的主要方式仍以適時因應需求，提供教學與學習使用相關教材為主。 本論文就上述研究結果，提出以下七點建議：（1）觀摩國外大學圖書館經驗以加強國內圖書館對數位學習服務的瞭解與認識；（2）增設圖書館負責數位學習相關業務之專職人力，強化圖書館在數位學習服務的推廣；（3）國內大學圖書館應與校內其他單位的合作與互動更為密切、加強與授課教師之配合，並進一步開設圖書館利用指導相關通識課程，培養學生資訊素養能力；（4）加強圖書館之間策略聯盟合作夥伴關係，共同規劃、協調及製作更切合師生教學研究需求之數位學習資源，進而有效節省人力，提升服務效益；（5）落實圖書館數位學習服務評鑑制度，求得相關發展改善；並朝向規劃正規教育學分課程，重視圖書館教育利用指導；（6）圖書館應設置數位學習之中長期目標與相關服務計畫，並每年固定編列經費支援數位學習服務；（7）重視圖書資訊學界數位學習發展，將相關技能納入圖書資訊學正規教育。

With the rapid changes of Information & Communication Technology (ICT) and advancement of the internet; development of an information society has already taken shape. Those in the digital and E generation have determined that the key to competitiveness does not lie in the quantity of knowledge, but in knowing how to study and how to apply the data to create knowledge. In order to meet this challenge, new thinking must be incorporated to enhance the efficiency of study. E-learning plays two major roles in university libraries, on the one hand it still supports research and teaching; on the other hand can it can offer students on-line learning through Internet technology, and promote the potentiality of information literacy by e-learning. The purpose of this study is to discuss the present situation of the many university libraries participating in e-learning and the logistics behind how e-learning operates within these universities. Discussion will include how university libraries offer support to facilitate student thesis, overall management, how funds are being used, and the human resources involved. The difficulties encountered by universities and how they envision the future of e-learning will also be discussed. A comprehensive literature review and investigation will be used to support concrete suggestions on several plans how libraries can go about constructing a more efficient information society for their library and students. The research results of this thesis show that: (1) The university library of our country is developing e-learning contents such as teaching materials and relying mainly on developing construction by oneself. (2) In domestic universities, the library is not used as the main direct position to implement e-learning service. (3) The main department of university libraries promotes e-learning service as a reference department, and the main services offered by our country university libraries are: teaching database, library educational guidance and library guide. (4) The man-power used in our country’s university libraries is still seen as a part-time job, the existing manpower is not enough to carry out and execute all the responsibility. (5) E-learning courses offered through domestic university library still rely mainly on static shelf and does not have a good system of keeping up to date with interdynamic type trends. (6) The librarians that offer support for e-learning services often lack background knowledge. (7) The university libraries are providing e-learning services general lack of relevant evaluation at present. (8) Domestic university libraries at present time do indeed meet the demands of e-learning and provide the relevant instructions for teaching and studying. According to the research results we offer seven suggestions to improve the e-leaning system in university libraries: (1) Strengthen e-learning studies within domestic libraries by emulating systems of foreign university libraries. (2) Enforce adequate manpower in libraries and further promote e-learning in universities. (3) Domestic university libraries should co-operate with other organizations in their university to build a stronger relationship with professors and in turn help establish relevant common guidelines on how to educate and train students. (4) Strengthen the partnership and alliance between university libraries within our country in order to make e-learning resources more suitable for teachers and students. Have a better understanding of the demands in order to make the system more user-friendly and efficient. (5) To improve the quality of e-learning services implement evaluations. (6) Libraries should set up long-term goals as well as yearly relevant service revamping for e-learning. Funds and manpower support used to run e-learning should also be evaluated on a yearly basis. (7) Regular refresher education courses should be offered by the Library and Information Science Program to enhance the importance of this service.