企業導入EICC之規劃與實證研究

Abstract

2007年暑假，研究者因產業實作課程之安排，開始接觸EICC相關議題之資料蒐集與分析任務。在資料處理過程中得知，由於本國電子資訊廠家多為該產業品牌大廠之一線代工廠，在面臨到客戶對公司提出EICC導入要求時，如何制定相關規範並有效執行改進，是其目前所遭遇之難題。此外，企業對此準則內容與稽核項目仍處於摸索階段，且相關導入資訊尚未有系統地被彙整與分析，因而引發吾人探究之動機。 由於EICC準則相較於其它國際標準或規範而言，推動時程甚短，相關研究在國內外文獻資料中難以查見，加上業內競爭激烈，標準執行結果對企業營運亦有所影響，故企業執行過程相關資料多屬內部性文件居多。幾經考量研究之特殊性與必要性後，決定採初級資料分析及個案訪談方式進行。訪談所選個案則根據EICC官方網站所提供之導入會員名單與網路公開資訊中，已提及採行EICC準則並願意協助本研究的3家企業，進行深度訪談與實務調查，最後將訪談結果及研究主題就文獻資料之關聯性進行評述，提出相關見解與建議。 個案相關資料蒐集步驟依序為：針對訪談問題初稿進行確認及修正、寄出邀訪信函及訪談大綱、連絡個案並進行訪談、訪談記錄整理與分析等四個步驟。最後再經文獻回顧與個案訪談資料交互分析後，歸納出企業導入EICC過程中各關鍵因素之內涵與影響，並分別對已導入及欲導入EICC之企業提出相關建議事項及可行作法。

Since my summer intern in 2007, I started to work on the data collection and analysis of information of EICC（Electronic Industry Code of Conduct）related topics. I was aware that in Taiwan the electronic device manufacturers including those front-line OEMs or ODMs had encountered the difficulties on how to formulate the relevant code effectively. The enterprises are still in the exploratory stage in figuring out the code’s main concept and auditing its items. Since EICC was proposed lately, it’s difficult to find out the relevant literatures. Furthermore, due to the competition among the enterprises, the documents for EICC are almost internal. Therefore, this study was conducted by literature survey and face-to-face interview. The object in this study was selected from the EICC membership list on the official web site. All of them have adopted EICC and were willing to assist the research. After the in-depth interviews and the substantive investigation, I state my viewpoints and recommendations. At last, this study concludes the essence and influence of pivotal factors in the process of EICC implementation by analyzing interview information and recapitulating collected documents. Besides, this study gives suggestions and feasible solutions for those corporations that have just phased in or will phase in the EICC implementation.