跨國企業母子公司能耐與組織結構相關聯性對知識移轉績效的影響-以社會互動的觀點

Abstract

本論文為跨國企業母公司投資設立子公司，母公司將所擁有的知識移轉給子公司的研究。以社會互動的觀點，探討母公司與子公司的資源和能力等能耐特質的關聯性，以及組織結構的關聯性，如何影響跨國企業母子公司的社會互動關係，進而對於子公司知識移轉績效產生影響。 從文獻探討與社會交換理論及知識基礎觀點的理論根基，我們建立研究架構與推論假說。而研究結果指出，當跨國企業母公司與子公司能耐的關聯性越強，以及母公司與子公司的組織結構相關程度越大時，都將造成兩者溝通，信任以及協調等的社會互動關係越為密切，社會互動扮演中介作用的角色，而此社會互動關係將有助於知識移轉，進而提升整體的知識移轉績效。

This study elaborates from the social exchange theory and the knowledge - based view to examines the competencies of MNCs‘ parent firm and its subsidiary, including the resource and the capability of the companies, and also the organizational structure of parent firm and subsidiary, discusses how the parent-subsidiary competency and organizational structure relatedness to influence the interaction among the parent and the subsidiary, and then affect the knowledge transfer performance after all. The research conclusion is that: in general, if the competency and the organizational structure of parent and subsidiary are more related to each other, the social interaction among the parent and subsidiary would be more favorable, and then the degrees of knowledge transfer performance would be enhanced. Thus, social interaction plays a mediating role in the relationship between the competency and organizational relatedness of parent and subsidiary and knowledge transfer performance. The findings of this study is to incorporate the social interaction perspective into the knowledge management literature by showing that social interaction is effective for knowledge transfer performance , and also to highlight the strategic role of social interaction within the parent and the subsidiary in the MNCs