公共政策網路參與平臺民眾提議成案之特性與政府回應之分析

Abstract

網路科技強化了民眾的認知與參與公共政策，而公共政策網路參與平臺提供了一個與民眾互動的良好媒介，但民眾提案的成案比例卻不高，本研究希望藉由分析成案的特性及影響政府回應的因素，更瞭解我國推行電子參與的成效，而利用成案的資料建檔與統計分析，來瞭解成案的特性，及透過深度訪談瞭解政府回應方式及影響回應的因素，結果發現延長回應時間有助改變政府的想法及許多成案政府都不採納，故建議政府應該有更明確的提案審查機制與回應程序的一致性，才能有效提升成案後被採納的機會。

Information and communication technologies bring the knowledge and participation in the public policy, and “Join Platform” gives a well bridge of communication between government and people, but the proportion of people’s proposals that passing the threshold is not high. So the study hopes to analyze the effectiveness of e-participation in Taiwan by the characteristics of cases and the factors that influence the government's response. Through the cases data filing and statistical analysis to understand the case characteristics, and understand the government's response and the factors that the response through in-depth interviews. It was found that prolonging the response time helped change the government's decision and many cases governments did not adopt it. It is suggested that the government should have a clearer review mechanism for proposes and response program consistency in order to improve the chances of being adopted.