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標題: | 解釋水平理論與消費者對選擇多樣性偏好程度關係之探討 The Relationship between Construal Level Theory and Consumers’ Preferences for Assortment Size |
作者: | Hsin-Yu Chen 陳欣妤 |
指導教授: | 陳瑀屏(Yu-Ping Chen) |
關鍵字: | 解釋水平理論,心理距離,時間距離,實驗再現性,選擇超載, Construal Level Theory,Psychological Distance,Temporal Distance,Experimental Reproducibility,Choice Overload, |
出版年 : | 2019 |
學位: | 碩士 |
摘要: | 鑑於現代商品所呈現之豐富變化的多樣性,消費者選擇的數量逐漸增加,選擇雖然方便了我們的生活,卻也造成一部分消費者的糾結心理,「選擇障礙」亦成為現代的新詞彙之一,這種違反直覺的現象被稱為選擇超載。本研究以台灣群眾為目標研究對象,來探討消費者在不同選擇標的之決策上,是否會因心理距離(時間或空間)的不同,以及理想性/可行性權衡訊息顯著與否之變因,進而影響消費者對於商品種類多樣性的偏好程度,以及是如何影響?並嘗試重現Goodman et al. 2012先前研究之實驗成果。首先,本研究實驗以PsychoPy 3.1.2軟體分別設計3個實驗,再透過SPSS package version 25 分析樣本數據,使用二元無母數分析 - 麥內瑪關聯樣本檢定 (McNemar’s test)、二元邏輯式迴歸 (Binary logistic regression)和t檢定來剖析受試者在不同的心理距離下對於餐廳、冰淇淋店、電器行或巧克力店選擇的關聯性。由研究結果發現,當理想性與可行性之權衡顯著時,增加心理距離將增加消費者對選擇多樣性的偏好;然而,當理想性與可行性之權衡不顯著時,並無統計上的證據支持心理距離的增加會降低消費者對於商品種類多樣性的偏好程度。 With the considerable diversity in products nowadays, the variety of choices in consumer’s daily life has gradually increased. As number of varieties grew, making decisions becomes overwhelming for consumers, and this phenomenon is called “choice overload.” This research focuses on the Taiwanese masses as subjects and attempts to reproduce the experimental results of Goodman et al. 2012, aiming to explore whether consumers' decision-making on different selection criteria may be affected due to differences in psychological distance (temporal distance or spatial distance), whether the desirability/feasibility trade-off is salient, and procced to explore how it affects consumers' preference by the different number of variety. Foremost, the research is designed with PsychoPy 3.1.2, performing three experiments. Next, the sample data is analyzed through SPSS package version 25, using binary non-parametric analysis—McNemar's test, binary logistic regression, and t-test to analyze the decisions of the subjects prior to different assortment size in restaurants, ice cream shops, electrical appliances or chocolate shops. The findings indicated that when the desirability/feasibility trade-off is salient, increasing psychological distance will increase consumers' preference for choice diversity; however, when the desirability/feasibility trade-off is not salient, there is no statistical evidence supporting that increase in psychological distance decreases the consumer's preference for the variety of goods. |
URI: | http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/21370 |
DOI: | 10.6342/NTU201902973 |
全文授權: | 未授權 |
顯示於系所單位: | 國際企業學系 |
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ntu-108-1.pdf 目前未授權公開取用 | 1.27 MB | Adobe PDF |
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