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| DC 欄位 | 值 | 語言 |
|---|---|---|
| dc.contributor.advisor | 黃光國 | |
| dc.contributor.author | Tsai-Szu Yen | en |
| dc.contributor.author | 顏綵思 | zh_TW |
| dc.date.accessioned | 2021-06-08T00:48:43Z | - |
| dc.date.copyright | 2015-07-23 | |
| dc.date.issued | 2015 | |
| dc.date.submitted | 2015-07-16 | |
| dc.identifier.citation | 黃光國（2011）。心理學的科學革命方案。台北：心理。 魏麗敏、黃德祥（2013）。諮商理論與技術。台北：五南。 Alleman, J. R. (2002). Online counseling: The internet and mental health treatment. Psychotherapy, 39, 199-209. Barlow, S. (2008). Group specialty practice. Professional Psychology: Research and Practice, 39(2), 240-244. Barlow, S. Fuhriman, A., Burlingame, G. (2004). The history of group counseling and psychotherapy. In J. DeLucia-Waack, D. Gerrity, C. Kalodner, M. Riva (Eds.), Handbook of group counseling and psychotherapy (pp. 3-22). Thousand Oaks, CA: Sage. Baron‐Cohen, S., Campbell, R., Karmiloff‐Smith, A., Grant, J., Walker, J. (1995). Are children with autism blind to the mentalistic significance of the eyes? British Journal of Developmental Psychology, 13, 379-398. Baron-Cohen, S., Jolliffe, T., Mortimore, C., Robertson, M. (1997). Another advanced test of theory of mind: Evidence from very high-functioning autism or Asperger Syndrome. Journal of Child Psychology and Psychiatry, 38, 813-822. 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A., Goodnow, J., Hatano, G., LeVine, R., Markus, H., Miller, P.(1998). The cultural psychology of development: One mind, many mentalities. In W. Damon (Ed.), Handbook of child psychology, Vol. 1, (pp. 865-937). New York: John Wiley Sons. Smith, D. (1982). Trends in counseling and psychotherapy. American Psychologist, 37, 802-809. Spearman, C. (1904). “General intelligence' objectively determined and measured. The American Journal of Psychology, 15 (2), 201–292. Sussman, R. J. (2004). Counseling over the internet: Benefits and challenges in the use of new technologies. Alexandria, VA: American Counseling Association/ /ERIC/CASS. Retrieved July 11, 2014, from http://www.eric.ed.gov/ERICDocs /data/ericdocs2/content_storage_01/0000000b/80/22/76/ad.pdf . Suler, J. R. (2000). Psychotherapy in cyberspace: A 5-dimensional model of online and computer-mediated psychotherapy. CyberPsychology and Behavior, 3, 151–159. Surowiecki, J. (2005). The Wisdom of Crowds. New York: Anchor Books. Tolbert, E. L. (1982). An introduction to guidance in the professional counselor (2 nd ed.). Boston: Little, Brown and Co. von Ahn, L., Dabbish, L. (2004). Labeling images with a computer game. New York: In Proc. of CHI. Woolley, A.W., Chabris, C. F., Pentland, A., Hashmi, N., Malone, T. W. (2010). Evidence for a collective intelligence factor in the performance of human groups. Science,330, 686-688. | |
| dc.identifier.uri | http://tdr.lib.ntu.edu.tw/jspui/handle/123456789/18020 | - |
| dc.description.abstract | 隨著網際網路的普及與行動通訊技術的發展，人與人之間的溝通互動完全不受時間或空間的侷限。近來，隨著虛擬社群網站的興起 （例如：Facebook、Twitter、Yahoo!知識+、以及台灣的批踢踢實業坊 PTT），讓人們能夠以類似八卦的方式互相交換自己所擁有的訊息。例如：當我們要購買商品時，我們會參照一些網友們的使用意見，來決定是否購買此產品；而當我們迷惘或無知時，我們則會主動在網路上運用搜尋引擎、維基百科等找尋答案，在網路公開論壇留下求救、或是尋求協助的訊息。像這樣以網際網路作為媒介，運用網路上群眾的知識與智慧，以解決特定問題的事件，時時刻刻都在上演著，而且需求與日俱增。 網路論壇雖然沒有專業助人者常駐，但其助人效果之強大，已經超乎你我想像，因此本研究將以華人世界最大電子佈告欄PTT為例，同時以傳統「專業助人」的視角切入，探討以網路群眾智慧為基礎的問題解決途徑之成效、及其與傳統專業助人之異同，將研究結果分為網友的回應與案主的收穫、不同問題類型、案主感受的網友同理程度、同時考慮問題複雜度與同理程度等面向呈現。 | zh_TW |
| dc.description.abstract | There were three dimensions in the study. In the system dimension, we built up a system that could catch, store, and analyse threads. We also built a labelling system for data collection. We formulated a theory based on the “Self-Mandala Model.” We built a model framework to analyse the effectiveness of online crowdsourcing and the classification of the basic problems. In the empirical domain, we built an interactive model of people based on Hill’s helping skills. We caught and quantized the features of threads, analyzed threads, and revised the model. | en |
| dc.description.provenance | Made available in DSpace on 2021-06-08T00:48:43Z (GMT). No. of bitstreams: 1 ntu-104-F94227103-1.pdf: 3214362 bytes, checksum: 2813594dd1b69d021a21350451185978 (MD5) Previous issue date: 2015 | en |
| dc.description.tableofcontents | 第一章 研究動機與目的………………………………………………………………………1 壹 改變世界的推手:網際網路…………………...……..……………………..…1 貳 PTT………………………….…………………………………………………………….....2 第二章 文獻探討…………………………………..….………………………………………….5 壹 群眾智慧……………………………………………..….……………………………....5 貳 諮商………………………………………………………...……………………………....8 第三章 研究設計……………………………………………..……………………………..…23 壹 分析模型…………………………………....................…….......................23 貳 研究步驟………………………………………………...……………………………..28 參 研究變項………………………………………………...…………………………..…28 第四章 資料來源與收集資料的過程…………………………….....................41 壹 資料來源………………………………………………...…………………………..…41 貳 收集資料的過程……………………………………………………………….……48 第五章 研究結果…………………………………..…………………………………….….…57 壹 資料集的描述………………………………………….………………………..…..57 貳 動機、滿意度、以及再訪率…………………………….…………………..60 參 網友回應、情感-認知之初始終止狀態、以及案主 收穫之整體分佈情形…………………………………….………………….……61 肆 從不同問題類型的觀點來看………………………….……………………..68 伍 從案主感受之網友同理程度的觀點來…………………...…………….81 陸 同時考慮問題複雜度與同理程度………………..……………………..…84 第六章 結論與未來研究…………………………………………..……………………….87 壹 結論…………………………………………………….…..……………………………..87 貳 未來研究………………..………………………………………………………………87 參考文獻…………………………………………………………………………………………….89 附錄………………………………………………………………………………………………..…..93 圖目次 圖1-1 網友在PTT詢問實例一………………………………….……………………………………....3 圖1-2 網友在PTT詢問實例二………………………………….…........................................3 圖2-1 個別面對面、即時網路以及非即時網路諮商溝通時序示意……………….16 圖2-2 團體面對面以及即時網路諮商溝通時序示意……………............................17 圖2-3 問題當事者運用網路論壇、電子佈告欄尋求問題解決的溝 通時序變化…............................................................................................ 18 圖3-1 沙壇城………………………………………………………………………………..……………......23 圖3-2 婆羅浮屠…………………………………………………….............................................24 圖3--3 自我曼陀羅模型…………………………………………….…………………………………....25 圖3-4 生命境界的提升的歷程..…………………………………...………………………………..26 圖3-5 網路論壇與自我曼陀羅模型………………….................................................27 圖3-6 線上群眾智慧對於個人問題解決之成效分析模型……………………………..28 圖4-1 分類看板一（Board Classification）………………………................................42 圖4-2 分類看板二（Board Classification）……………………………………………………..42 圖4-3 初始文章（post）與回應文章（reply）列表……………………………………...43 圖4-4 鄉民lkjfds在「Boy-Girl」版所發表的初始文章（post）………………..….44 圖4-5 鄉民mcharuko在「Boy-Girl」版回應鄉民lkjfds文章內容 （reply）………………………………………………………………………………………………….45 圖4-6 初始文章圖十四之鄉民評論（comment）內容……………........................46 圖4-7 回應文章圖十四之鄉民評論（comment）………………..………………………..47 圖4-8 PTT版面與文章結構總結………………………………….………………………………….47 圖4-9 PTT討論串的結構………………………………………………………………………………...48 圖4-10 案主標記界面……………………………………………………………………………………....50 圖4-11 案主標記界面內頁………………………………………………………………………………..51 圖4-12 案主標記界面內頁（過濾討論串）………………………………………………….....52 圖4-13 案主填寫問卷界面一…………………………………………………………………………....53 圖4-14 案主填寫問卷界面二…………………………………………………………………………….54 圖4-15 專業標記員界面……………………………………………………………………………….…..56 表目次 圖4-15 專業標記員界面……………………………………………………………………………….…..56 表2-1 本研究與上述文獻的主要差異………………………….……………………………………8 表2-2 個別諮商、與團體諮商的相異之處…………………………………………………..…12 表2-3 「實質面對面」、與「虛擬網路空間」的差異…………..........................14 表2-4 即時、與非即時的網路諮商差異………………………....................................15 表2-5 六種諮商與網路論壇的比較………………………….……………………………….......20 表3-1 網友互動方式的解釋與說明……………………...............................................33 表5-1 看版名稱、討論串分佈以及說明…………………………………………………………57 表5-2 網友使用PTT的動機分佈…………………………….………………………………….…..60 表5-3 不同滿意度的分佈…………………………….……………………………………….………...61 表5-4 再訪率的分佈…………………………….………………………………………………………....61 表5-5 在每個討論串中，「明顯只是給案主」的回應、以及「不是」 的平均次數……………………………………………………………………………………………62 表5-6 在每個討論串中，網友回應中所使用各種互動方式平均出現的 次數與百分比…………………………………………………………………………………….....63 表5-7 不同情感初始狀態的分佈………………………..…………………………………………..65 表5-8 不同認知初始狀態的分佈………………………..…………………………………………..66 表5-9 不同情感終止狀態的分佈………………………..……………………………………….....66 表5-10 不同認知終止狀態的分佈…………………..………………..................................66 表5-11 有無收穫的分佈…………………..……………………………………………………………...67 表5-12 收穫細節的分佈………………..…………………………….......................................68 表5-13 不同問題類型的分佈……………..…………………...………………………………….……69 表5-14 不同問題類型下，不同問題重要性的分佈……...………..……………………….69 表5-15 不同問題類型下，個案參與程度的分佈……...…………..………………………..71 表5-16 不同問題類型下，在每個討論串中，網友回應的熱絡度 與方向性…………..……………………………………………………………………………….…72 表5-17 不同問題分類下，在每個討論串中，網友回應中所使用 各種互動方式平均出現的次數……..……………………………………………….……73 表5-18 不同問題分類下，在每個討論串中，網友回應中所使用 各種互動方式平均出現的百分比……………………………………………………..…75 表5-19 在不同問題類型下，情感變化的百分比一覽………………………....………...77 表5-20 在不同問題類型時，認知轉移的百分比一覽……………………………..……..78 表5-21 不同問題分類的條件下，有無收穫的分佈……...……………………..………...78 表5-22 不同問題分類下，在每個討論串中，案主每項收穫 （Hill助人三階段觀點）的平均次數……………………………………………........79 表5-23 不同同理程度的分佈……...…………………………………………………………………..81 表5-24 案主所感受之網友同理程度，在情感上的差異………………………………..82 表5-25 案主所感受之網友同理程度，在認知上的差異………………………………..83 表5-26 案主所感受之網友同理程度，在案主收穫上的差異………………………..84 表5-27 不同問題複雜度之下，案主至少有一收穫比例………………………………..85 表5-28 不同問題複雜度之下，且不同同理程度之下，案主 至少有一收穫之比例………………………………………………………………………….86 | |
| dc.language.iso | zh-TW | |
| dc.title | 以華人世界最大電子佈告欄PTT為例，探討以網路群眾智慧為基礎之問題解決方案成效、及其與傳統諮商之異同 | zh_TW |
| dc.title | Investigating the Performance of the Online Wisdom of Crowd for Personal Problem-Solving and Its Difference to Counselling: Take PTT as Example | en |
| dc.type | Thesis | |
| dc.date.schoolyear | 103-2 | |
| dc.description.degree | 博士 | |
| dc.contributor.coadvisor | 陳信希 | |
| dc.contributor.oralexamcommittee | 魏麗敏,陳光華,周承復 | |
| dc.subject.keyword | 群眾智慧,PTT,諮商,問題解決, | zh_TW |
| dc.subject.keyword | wisdom of crowd,PTT,counselling,problem-solving, | en |
| dc.relation.page | 120 | |
| dc.rights.note | 未授權 | |
| dc.date.accepted | 2015-07-17 | |
| dc.contributor.author-college | 理學院 | zh_TW |
| dc.contributor.author-dept | 心理學研究所 | zh_TW |
| 顯示於系所單位： | 心理學系 | |
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